The 4 stars are all for Hazel!…read more I haven't worn makeup in years, but today I needed to pick up some powder. Hazel in the makeup department was incredibly helpful! She recommended a new product from Covergirl and even took the time to help me find the perfect shade. She also shared a few helpful makeup tips, which I really appreciated. As I was heading toward the other registers, she offered to ring me up at her own register so I wouldn't have to wait in line. Great service with a personal touch, thank you, Hazel!

6/30/26 Came in to wash my hands and by something's. I asked the employee for the code she said "we…read moredon't have one" but there was a sign with the words restroom on the top I asked her as to why they had a sign. she than proceeded to say it was broken! As I was checking out. I asked the the employee at the check out and I asked her about the restroom and she than said "I don't know the code". Crazy to to know they aren't letting costumers use the bathrooms anymore.

Cool drive thru market, got some electrolytes and some cool content. The worker was really chill…read morewith me taking photos and videos of my car in there too

OK, I absolutely do not understand this. It's called a drive in market and yet we drove in and sat…read morefive minutes and no one came to the car!!! so my son finally got out, chose some chips and bought them. Why would this be called a drive-in market if nobody comes and asks you what you want? we drove all the way from Walnut Creek to experience this. What a disappointment and what a waste of time!!! I still cannot understand it. I'll stick with going to Meadowlark in Pleasanton where you drive up and they give you your ice cream and market items. This was absolutely ridiculous. I think management needs to check on their employees. This was Saturday, July 12 around 4 pm.

Writing this review to say THANK YOU to the employee who helped me today when I had locked my keys…read moreand phone in my car!! They let me borrow the landline phone in the vestibule for roughly an hour as I called around to get assistance. They helped look up phone numbers for AAA and cab services, and were so kind and reassured me throughout. It was such an embarrassing and stressful situation and I seriously have no idea what I would have done without this employee's help and kindness.

Very close to SFO, this costco was a good stop to top off our gas tank before heading into downtown…read moreSan Francisco. It had the highest gas prices of all the Costco's that we have visited in the past 3 days (Long Beach, Bakersfield, Fresno, this one), which makes sense. It's an interesting set-up: 5 islands, with the far left 2 having 2 pumps each, but far right 3 having FOUR pumps each for a total of 32 nozzles.

Yeeeeessssss!!!!!!!!!! $7.69 a gallon for gas is WILD. Good news: my tank is full. Bad news: My…read morebank account is empty... just kidding!!! I walked inside for the restroom and water. The restroom was very clean. The employee was very friendly. It was a good stop but the price was surprising....We were in road trip and i didnt see this price for gas. Nor in OC or LA.So it was very surprising! And honestly didnt make sense either! Maybe it was close to airport but whatever!

I was pumping diesel today 04/22/2026 I was waiting until…read moremy tank get full I was standing close to the tank and diesel nozzle I heard the pump stopped due to tank got full I removed nozzle then I saw the price counting even when the nozzle was removed from tank bad experience Be careful I was in pump #2

We've been here multiple times and this is the first time in months to come find out they are no…read morelonger fully vegan- so watch out. There's candy and chips in the aisles that aren't vegan. We still enjoyed the soft serve and donuts.

This is the coolest gas station convenience store I've ever happened upon…read more 24/7 EVERYTHING IS VEGAN! The latte machine with Golden Milk?! Love it. And only $2 for a large. Also has the best bathroom - a golden toilet. Right on. The cost of packaged food items are pricey, yet unique and ....this is the Bay Area.

What a strange, strange Safeway…read more The highlight of the place is that the first level of the building is the parking level. The only part of the "store" on this level is the staircase and elevator. Otherwise, I think the store takes up the entirety of the second floor. The elevator has a huge car that can fit many people and shopping carts, but it took a long time, both to be called and to move, when I was coming and going. It was only when I left that I noticed that there are actually two entrances: the one I used near the middle of the parking lot and the one farther north. When you come up from the central stairs/elevator, it's as if you're inside any other Bay Area Safeway. Besides customer service being right next to this entrance, nothing else would alert you that you've floating over all this parking. Like almost every other Bay Area Safeway, the layout is both familiar and slightly different. You'll generally find the bakery and produce sections on opposite sides, but beyond that, everything is just so. In this store's case, all the cheese is in a regular refrigerated aisle; in most stores, it's along the back wall. It's one of the few Safeway stores that hasn't added local street names to its aisles. That was cute at first, but now that seemingly every Safeway (and at least one Vons in SoCal) has that--and some of the names are misspelled or have the wrong street type--I'm over it. Aisle 3 can just be aisle 3. It doesn't have to double as El Camino Real. I was shocked at how few people were in the store on a Saturday night. Because of this, I barely had to wait in line for checkout, and I was downstairs at my car pretty quick. The checker did a pretty poor job of bagging, but it wasn't atrocious, just wrong. I happened to be returning some canned goods here when I came. When I got to customer service, a woman was arguing her point about some discount she received in addition to WIC or some other need-based debit card. Two different customer-service people were standing there listening to her argument, and even after they had each explained to her three times the different options for resolving her issue, she continued to argue. That's fine, more power to her, but I don't understand why one of the customer-service people couldn't start providing me with customer service. When I finally did speak to the younger person, she didn't know whether they would accept my return, and she had to wait for the other person to confirm that they wouldn't accept my return. For some reason, Safeway doesn't accept returns after thirty days, even with a receipt. These were canned goods that didn't expire until 2028, but a policy is a policy, I guess. I ended up leaving the cans there, because I didn't want them. When I left the store about a half-hour later, the cans were still sitting on the customer-service counter, untouched.

I moved out this way and have been doing curbside pick up with Safeway in Millbrae since about…read moreAugust. The last two visits have been straight miserable. Last visit I ordered chicken breast and got chicken breast with rib meat which has happened a few times and I finally spoke up since that is not what I'm purchasing. But today was by far the worst experience from customer service there personally and over the phone. I placed an order for 85$ at 130pm. ETA was 3-4pm at 256 I got the alert it was ready. I showed up and they said the new girl messed up and needed and extra 20 mins. An hour later and we're like where are our groceries. Another girl said let me go get it only to comeback and say the "new girl" gave it away. Now I have been on the phone for over an hour trying to get them to fix my order again. And all they want to tell me is I will get a refund and to wait 7-10 business days. How does that make sense? Why do I need to wait for my money when all I wanted was my groceries. Guy on the phone said it's beyond his control whether my kids have something to eat dinner with or not. He said Safeway Millbrae isn't answering and he is not representing them. Wild! So wild! I guess for a service that's supposed to be convenient they are not. Just get out and get your own groceries and avoid dumb people giving away your food. I legit wasted 4 hours waiting to get an order than no one wanted to take responsibility for messing up.

Yesterday was one of the rudest experiences I have ever encountered here at this location. I…read moreusually come here often. This time my coworker and I were in a bit of a rush. We were waiting in line to redeem our scratchers (during our break) and so we were assisted by a short brown man named MACCOY. He on one of the side of his nose is a black mole. I remember his description because of how rude he is. He was assisting us with our winnings and purchases I had kind asked him if he could help us purchase more tickets. He gave me an attitude and said go to the next register. And so I did. Then I was waiting for my co worker to get his drink. I called over to my co worker (he was at the slushie machine) and I said Dan what's are you? Hurry up we're paying already! Then I can hear MACCOY yelling out loud multiple times "SASSY!, SASSY!, SASSY!" Which was very rude and uncalled for. Very unprofessional. It made me feel embarrassed because there were younger ladies (teens) next to me on the other register with Cashier names Sandy And they were looking at me. Like if I was being rude and "sassy" which I wasn't. This was very unacceptable and I will make sure this is brought up to the attention of corporate of 711. Also, how come MACCOY is not wearing a name tag but sandy was?? Aren't all employees suppose to wear name tags? Btw, sandy was very pleasant and sweet. Kind and helpful. We appreciate her most!

this place is NOT open 24 hours. any time after midnight til morning they're fucking CLOSED. Fire…read morewhoever is working or change your hours

The Pharmacy staff at this location is AMAZING! Every time I've come to refill, they've been…read morefriendly, extremely helpful and look genuinely happy to be working as a team and assisting customers. This location is out of the way from where I live, but anytime I've filled a prescription, I havent had an issue. Major shout out to Eoam(I hope I'm spelling your name right. I apologize if m not). I was having an issue with my son's refill this morning and she took the extra step to call me to provide an update to avoid getting the run around ** This may seem very minor to some, but it makes a HUGE difference because I've experienced other locations telling me "we'll get to it when we get to it" or to check the app. Thank you again

An excellent Walgreens pharmacy location. They can always accurately fulfill my pharmacy needs with…read morefuss or delay.