The kid is ALWAYS on the phone! No hello or thank you. I've never seen anything like it in customer…read moreservice! Dont bother!

Short review... but worth mentioning!…read more Stopped here late one night after going to the Pacifica Pier. The clerk at the register was very friendly and had really good customer service skills.

Exceptionally caring service, beautifully curated offerings, pleasant layout. Our favorite market.read more

This review is for the Hispanic, chubby manager, who was working on Friday, in the meat dept & the…read moreHispanic tart he's sleeping with. I am there to get chili, about 1:00, and it was super low. I see the young lady, "Excuse me the chili is low, is there more?" She comes out, looks, "Oh we'll probably make more "this week." So I say, "Next week? But you advertise having chili on Friday, Saturday, and Sunday. Does that mean, nothing for tomorrow (which would have been Saturday?" And in all of her funky ass millennial attitude, she say, "I know." I ask her why she has an attitude. "I don't have an attitude!" Girl, you are low key, but it's there. She literally walks off in a huff, "Let me get my manager." "Yeah, and hopefully you'll find a better fucking attitude, idiot." Yes!!!! That's where the shit escalated. Then her funky ass manager, who was slowly moving me away, without touching me. Dude, I am a retired probation officer, you ain't just gonna move me. Then he does this weak ass "I'll talk to her." See, I am an old duck, I know these tricks. So, instead of dealing with his subordinate's attitude, he sides with her. I wasn't looking for her to get into trouble. But, I was looking for him to be a fucking manager, and manage his people. I sure hope there is a store manager who sees this!

First time at Total Wine & More was at this Daly City station on the evening of Friday, September…read more27, 2024. Ok, I admit it - I was expecting the store and experience to be exactly like BevMo!. Nothing wrong with their competitor, but I must say that I was pleasantly surprised to be wrong. Located in the Gellert Marketplace, there is plenty of parking for patrons. The liquor store is also conveniently neighbours with other retailers such as Sprouts Farmers Market and PetSmart as well as food & beverage joints like the Habit Burger Grill, Panera Bread, and Starbucks. The venue, ornamented in hues of brown, is huge, but escapes the brightly lit warehouse feel, which is cool. We arrived at the retailer of fine wines from around the world, also stocking beers and accessories, shortly before 7:30 PM, grabbed a cart at the front entrance, filling it with a few cases of canned/bottled beers, coolers, etc. While perusing the vodka and tequila sections, Edgar introduced himself to us and helped us decide on a good vodka at a great price, TOWER VODKA. He also assisted us with choosing a couple of bottles of smooth tasting tequilas that wouldn't break our wallets, CIMARRON BLANCO and LLEGADO BLANCO. Everyone at our party the next day who took shots of tequila voted between CIMARRON and LLEGADO. I preferred the latter. Really appreciated Edgar's proposal on getting two smaller bottles of tequila to try each out instead of purchasing one big bottle. He delivered top notch service as well as warm and interesting conversation. We will definitely be visiting Total Wine & More for our spirit shopping, especially for our parties. When we do, we hope to work with Edgar again.

Really great liquor store, only issue is they're always out of stock of what I want even after…read moregetting the supposed drop off date for the next shipment. Other than that all the employees are great and friendly.

Come here If you want good food on Thursday-Saturday starting at 4pm. Customers are nice, staff of…read moreKris and Alex are awesome! I recommend Smashed Burgers on Thursdays!

First review for me, and I'm being genuine here. The cider is great. The owners are really shooting…read morefor excellence, with upgrades like better lighting and touches that make the place feel more like home. The owner stayed late on a weekday with just three of us in the place to make sure we had a great night, and they put in that same effort on weekends too. Hardworking people who deserve great company. I downloaded this app just to leave them this review.

These guys are always quick polite and expedient. They are always doing their best to make things…read moreeasy for their customers. This shows me that the person at the top is doing their job well. Thanks guys

I used to lived close by and go to this store all the time, and never had a bad experience. I moved…read moreaway from the city, but I was still going to this store. In my last two visits I had a bad experience with an African American guy ( I don't know his name and I don't if he is the owner). I noticed he was so rude with every single customer before me. He don't have patience or manners, mostly with seniors. He yelled at the customers, he always says something rude and doesn't let the customers speak. I don't think I will ever go back there. He treated me and my mother in law so rude, he even turned off the lottery machine so we couldn't check our tickets and he refused to sell us tickets, the reason, we didn't know it. We left the store without telling him a word, it was not worth it to argue with him.

We had a very nice time here. The staff was very friendly and knowledgeable about their wines. We…read moredid a flight of wines. I did red and my wife white. We had a cheese and charcuterie plate. The food was not cheap, but went well with our chosen wines. We stayed for about 40 minutes and simply enjoyed the experience.

A cute wine & cheese shop in the middle of HBM. We got a to-go charcuterie and cheese kit to enjoy…read moreon a picnic and it was delicious. A nice blend of cheese, meat, fig butter, crackers, and olives. There is a bunch of other retail stuff inside the shop that you can peruse. Or if you want to stay and enjoy some wine, you can sit at the bar and do some wine tasting.

Bitters & Bottles was a nice surprise. A friend recommended we check it out, and we were amazed by…read morethe selection of delights they offered. If you're looking for an amaro, they have over a dozen of them. Something to mix with vodka or gin to make your cocktail have a big more zing? You walk in, and you feel like you're entering an old-time apothecary shop. The cashier was also very helpful in making recommendations. If you're looking for a gift for someone, this is a good place to try. Buy them something that they've never heard of before.

First time visitor in the south San Francisco location today after lunch I had $400 to spend. The…read moreWorker, who looks wet behind the ears, made two recommendations both bottles were ago and when we got to the counter, he let me know that he had placed them incorrectly that the price on the shelf was wrong. I let him know that no big deal he could just give me the price. He told me they were. The price that it was on the shelf. This was only five dollars and not a big deal according to the amount of money I was going to spend and would continue to spend at the store however he got rude and started talking down to me. He was unprofessional and demeaning. He told me that he could either sell me for the regular price or not to sell me at all. I let him know that I would buy it for the price, but it was bad business and then he just outright refused to do business with me at all. This guy didn't just miss a sale. He missed a long time Customer and all of the people I would've referred. I actually went in with a friend, a guy that would normally go there a lot and now neither one of us will ever go again. It was embarrassingly, bad Customer Service horrible experience and I recommend you take your business elsewhere. The selection might be good but the service and the management absolutely sucks. This guy needs to go back to school and figure out how to treat other people. He was lacking, emotional intelligence and overall business acumen! I'm embarrassed for this company! Don't give them your business!

Was asking (politely) about the 50% upcharge when you buy with a card and this dude came running…read moreout of the back room screaming obscenities in a super aggressive and unfortunate way. From zero to "get the f*** out of here". Obviously that's exactly what I did and not coming back to this relic. I think it's about time this guy got out of the customer service business

Dear All: First off,…read more I wanted to thank Ray and his wife (the owners) for all the hard work, kindness and truly wonderful people they are to have in the community. They not only work morning to night, but they have dedicated their lives to being a staple and one the most reliable stores around in all the neighboring cities. Day in and day out they have the highest respect for their customers and welcome each and every individual into their store with love as if they are welcoming someone into their own home. If there ever is a choice to pick which store to shop at or which delivery service app (fees are SO high) to order from, our family will ALWAYS make it a point to support the local "Mom-n-Pop Shops" because of how much happiness and kind human beings Ray and his wife (the owners) are towards the community. Again, I cannot convey enough how much our family appreciates Ray and his wife for running this staple business within the wonderful community. If you have read this far, thank you so much for your time and consideration to allow Ray and his wife to be your "go-to" store. Sincerely,