My water valves on the outside and inside of the house (washing machine area). They came and said…read morethat they would have to get the parts and come back. I said okay. Little did I know that the parts I needed are usually in their truck. I had to call them back, because they shut off the water and didn't turn it back on. In the meantime a friend was able to turn it back on. So I called and told them never mind. All of a sudden I see someone in my shed doing something and it was them. Never let me know that they came back. Said they were coming back the next day. I called because I did not hear from them and they said it would be around 3-4. Then I got another call that said around 6. I cancelled them, They were supposed to come out originally on Saturday and I got a call that said nobody was available. I am still waiting for my money that I paid them. I was required to put down a 50% deposit. Linda C

Juan was prompt and knew his trade. He flushed out two tankless water heaters. Afterwards he…read morechecked all the faucets throughout the house to be sure all were at full pressure l. One was not and he resolved the issue. I feel the price was fair for the service that was provided.

Arsenio is awesome. My home was built with a shallow pitch draining to the city sewer, and I've had…read moreproblems with backed up sewer since moving in 6 months ago. Thank goodness I found Arsenio to fix this problem. He evaluated options: one was to tear up the floor to replace piping. Yikes! He figured out how to save my floor (and subsequent cost and mess) by installing a Kohler pressure assist-flush toilet (I call it jet-propelled.) What a relief! I have recommended Arsenio to everyone I meet.

I called this company and asked if they can come to check our clogged sewer drain, Arsenio came…read moreafter an hour and did an excellent job. He explained that it was due to roots from our tree nearby, he unclogged it and told us options how to prevent it in the future. He offered other services but we are good at this time. It was a reasonable price too. I will call Teles plumbing again if problem arises and will go for the option he was offering. Thanks Arsenio for your awesome service!

Look no further for excellent plumbing. We had an issue with a master bathroom right after we moved…read moreinto our new home. We had several quotes all of which were very expensive and traditional (tearing out a brand new bathroom). Modern Plumbing came in with a creative idea and went through our laundry room to access the plumbing in the master and fixed it. They saved time and money. I cannot say enough about James and the team at Modern Plumbing. They will be our Plumbers from now on excellent excellent company!

I needed a simple toilet wax seal replacement, a half-hour job, but when Hunter pulled the toilet,…read morehe noticed standing water in the waste pipe. He asked if I had any backup issues. I had observed none recently. On further investigation, I did have a serious wastewater backup. I suspected that it was due to Comcast installing fiber optics in the neighborhood, drilling in the area of water/sewer pipes. So, the rest of the afternoon, Hunter worked with a camera and an auger to locate the blockage. He located it, but it was the lateral under my neighbor's driveway, which needed to be resolved by the utility company. Hunter asked me to let him know the outcome. It turned out to be a big deal. Indeed, the clay pipe was broken by Comcast's subcontractor drilling to install fiber duct. So, I knew there would be finger-pointing the like. I got it resolved, after a call to the PSC and a lot of back-and-forth. Sunshine Water sucked out the sewer and repaired the cracked pipe. I texted Hunter when the repair was complete, sending him photos of the cracked Clay pipe. I had shared his report with Sunshine Water, which gave them confidence in locating the break. This was very helpful because they couldn't get a camera in there due to the pipe being full of *(**&*&*. After I texted Hunter, he called me to ask how it went. I gave him the lowdown. In my long experience with home repair contractors and service companies, I have rarely encountered employees like Hunter. He left a job with loose ends beyond his control, but he cared enough about the job to want to know how it was resolved. Please thank him for me. And if I need plumbing services in the future, Modern Plumbing Industries is who I'll be dealing with. They're straight shooters, they communicate, they show up, and they have employees who give a damn. Thanks for staying family-owned!

Spoke with Carol who gave me a ton of information and put me in touch with her husband. He came by,…read moredid a quick walk around to assess the problem (no fee) and quickly spotted something that I cannot believe I didn't notice. Grabbed the oscii saw, cut a hole in the wall and immediately found the problem (for a very, very fair price) - and, because it wasn't a pipe leak, stopped there. Gave me some recommendations on what to look for and a potential DIY fix. Recommended - punctual, polite, thorough.

Reasonable price and shower handle replaced with new one. Job was a little tricky, but they were…read moreable to maneuver it. Thank you again.

I saw the high reviews for Horizon West Plumbing after we had a full clog in our house. I realized…read morethe issue late at night so the next morning I found them. I saw on their webpage there was a webform to fill out. After filling it out it said they would be in contact in 48 hours. I then e-mailed the address on the site as a secondary contact. When I called the number said no one was available (it was early) so please e-mail. After a few more hours I called. It went straight to the message to e-mail, but I got a text saying sorry I am on the other line but I will call back or you can respond. I loved this feature so I responded with my needs asking for a call back. I never got the call back. Luckily I found another local plumber that came out and fixed our needs. I still have not received any follow up for them. I know my job was small, but I have a big job coming up in the future. Needless to say I will use the other company for that project.

Horizon West Plumbing is the best in the business! Just had…read morea new water heater installed and got an unbeatable price with the best service imaginable. This company has always delivered outstanding service whenever I've called them.

Water heater replacement in a confined space under kitchen counter. Harvey visited to provide…read moreestimate, advised on options for replacing existing compact unit or installing new larger water heater in garage. Explanations were clear and comprehensive. On installation day the office called to confirm I was ready to support. Installers Wayne and Zack arrived on time, worked efficiently and carefully to avoid damage and keep work area clean. Removal of old unit was unusually difficult, requiring some disassembly of cabinetry which was done carefully and reassembled afterward. Wayne and Zack cleaned all areas affected and new unit solves the problem. This is my second experience with Harvey baker Plumbing and I expect to call on them for a much larger future job (decommissioning septic tank/field and connection to city sewer). Harvey, office staff and installers were all honest, friendly and professional. Highly recommend!

I have used Harvey Baker Plumbing for almost 20 years and have usually been very satisfied with the…read moreservice. This time was no exception given the technician, Juan, was amazing. He properly took care of an outside faucet issue that was "repaired" previously 24 months before. I noticed my outside faucet was slightly spraying water from the "repair part" recommended two years prior. In April 2024, I called Harvey Baker Plumbing to fix this faucet as it was leaking from the knob at the time. A young gentleman came and said he did not have the part on his vehicle to replace it (something to do with the pipe size), but he could "repair" it. However, I would not be able to turn the water on and off from the faucet knob. He said the nozzle at the end of the hose would serve as the on/off mechanism. When I discovered the current leak, I called and the receptionist said she could get someone out between 12-2 the next day. I explained the previous situation above and said I definitely want the faucet "replaced" this time. She looked up my previous invoice and said she would note on the ticket the faucet should be replaced rather than repaired. Next day, she called again and said she could have the technician come out earlier if I was available. I said I was and Juan came 15 minutes later, a little after 10am. He was a joy to work with, smiling and providing great conversation and expertise! I explained everything and he said he had the necessary part to rectify the leak. He did a great job. When I got the invoice, I noticed the parts only cost $33 compared to the "repair" part of $10. I was surprised the previous gentleman couldn't drive 4 miles to the office to get the necessary part and recommended the "repair" instead. I estimated I could have saved approximately $200 of labor charges had the work been properly completed the first time. I would have requested the previous technician get the necessary part had I known the difference in part costs was minimal. At least the "repair" lasted 2 years. I will probably continue to use Harvey Baker Plumbing in the future, but I'll make sure I request a more seasoned technician like Juan next time. Final note - Harvey Baker Plumbing now charges a 3% credit card fee on the invoice, which was not their practice previously. It was not a big deal to me ($7.75), and I understand a family business would prefer cash or a check. If I have a major plumbing issue in the future, at least now I am aware of the added fee.

Andrew and Orlando City Plumbing are great to work with. There was initially a scheduling issue,…read morebut he made it his priority to connect with me directly and get my filter installed as fast as possible. Everything functions great and better than ever! 10/10 would recommend.

Relieved! My wedding, at home, went great. And around 11pm when the the kitchen sink was clogged…read moreand there was nothing we could have done, Orlando City Plumbing came to the rescue. They fixed the problem, during a weekend night, so fast and effortlessly, cannot recommend them enough! Thank you!

Dependable, professional and reasonably priced. Better than any big company. Have used Big Wave for…read morea long rime and will continue to do so