Amazing service, they helped me with a chain that snapped and they didn't even charge me.read more

John and the team at J and M did major surgery on my watch to remove some very recalcitrant links!…read moreThey are experts and very friendly. I highly recommend this jewelry store! Second to None!

I had jewelry repaired, ring and bracelet resized and earrings cleaned... all expertly done. I also…read moreneeded a new neck chain for my son's wedding. The owner went downtown to pickup the length and link size I wanted.

Had a religious medal fixed and it was a fair price. Job was completed when promised and I was very…read morepleased.

Jane is so helpful & knowledgeable. I bought Diamond earrings for my granddaughter. Jane pointed…read moreout things I wasn't aware of with diamonds. She makes shopping in her store an adventure. I not only received beautiful earrings but I learned so much. I'll certainly be back. Jane is a joy to work with.

Although the owner was very pleasant I have to say I didn't expect my watch to go out to another…read moreparty for a new battery which was disappointing but on top of that the battery wasn't installed properly and after wearing it in the pool like I always did in the past, my watch immediately stopped working and is now broken. My advice is take your watches to a jeweler that works on watches.

Took two watches to get batteries replaced. They charge me one price and a few days later when I…read moresaw my credit card statement there was a higher charge. Make sure you get a receipt.

I was very worried about taking my two rings anywhere to be repaired. One was my grandmother…read morewedding ring & the other was my ring with my kids birthstones. Both irreplaceable & both 14 carat gold. The young man assured me he would take great care of these & gave me a amazing price to resolder & enlarge both rings. I just picked them up & I still can't find where the cuts were. I had to cut them off my finger for surgery & it was devastating for me to have to do this. I Can't thank this jeweler enough for taking such great care & amazing service. I would highly recommend them to anyone. Thank you

I brought my old small electric table clock in today to see if it could be fixed to run again. The…read morestore employee oiled the clock, and when briefly plugged in it ran. the charge was $35. When I arrived home, the clock no longer ran when plugged in. I called the store and was told I could receive a $35 credit on the $350 next cost of fixing the clock. The clock has sentimental value to me, however the original cost of the clock was less than $10 long ago. I recommend asking the repair price before the repair work is done. I paid the $35 and would have been satisfied if the clock continued to work, but I would not have agreed to the initial $35 repair cost if known before the 2 minute repair and I won't be returning For the next $350 repair.

Went in to try and obtain a small screw for my cuckoo clock music box. Politely asked and…read moreimmediately was dealt multiple defensive answers. To me it felt like I was taking away business from them in trying to fix my clock instead of them charging me $195 per hour to fix it for me. Nope, I do not recommend this place and I will go somewhere else next time.

They are the best here. All of the staff were very knowledgeabl, me and my girlfrien (soon to be…read morefiance) went to D Westphal to get our wedding rings. i wouldn't go anywhere else!!!

They are very nice people. I needed some work on a watch and they got it done while I waited. I…read morewill use them again.

Best service and expertise hands down! Woman owned business and the owner, Ashley helped me design…read moreand make the most beautiful custom engagement ring and wedding band for my future wife. Everywhere we go we get nothing but compliments. Couldn't be happier with the service provided! Highly recommend

Very nice and fast. Felt very comfortable asking for help in there. Young ladies willing to helpread more

I had been working with a family owned jeweler that had been in business for 80 years. They retired…read moreand my diamond came out of my engagement ring. Bella Cosa is close to my home but is a big store with a couple locations. I felt a little intimidated but the minute Mary approached me I was all at once calm. She seemed knowledgeable and ready to help. She got the quote for repairs. The repairs are done on site. My ring was ready a day before I expected and it was $100 less than I was quoted. I highly recommend Bella Cosa. Ask for Mary!

After our favorite jeweler retired and closed his store we had to look for a new jeweler…read more Unfortunately we have found the jewelry stores in our hometown to be a bit frosty so we travel a half an hour to Bella Cosa in Willowbrook. They are so friendly, welcoming and easy to work with! I've only had repairs done and made small purchases here but they treat me as a valued customer. Samantha helped me today and she and all the staff are just lovely! Their selection is incredible both in new and estate jewelry. I'll be dropping some hints to my special guy when gifting time comes along!