I got tires for my 2018 Volvo S90 and now ere getting tires for our 2013 Ford Flex.. we hydroplaned…read moreon the way here so we figured it might be time to check the tires... come to find out we actually needed a set... the ones we had on the car wore out 16k miles too early so the new ones were prorated... saved us $300+ on the new set...

One of our cars was in desperate need of tires after it's long and extended stay of years in the…read morenorth east and it's lackluster weather conditions and roads. As a former service center manager of a major rental car company, I knew what brand of tires I wanted. I made the purchase online and set up the appointment on there as well. We went in on a Saturday and the parking lot was filled to the max. Was only one spot for me to park the car. I set the appointment as a drop off because I had other things to do that day. As I walked in, it was a lot of customer sitting down, waiting for their cars to be completed. I thought I made the right decision, scheduling it as a drop off instead of waiting for it because it seemed like it was going to take a while because there were so many people there already at that time in the morning. I checked in with someone and then looked towards the garage and noticed there were a lot of people in there working. They sent me on my way and said that I was all set and that they would take care of the car. They have an online system where you can track the status of your vehicle to see if it has been completed. In less than 30 minutes, I checked and seen that my car was done! I couldn't believe it and had to refresh the page again to make sure my eyes weren't deceiving me. It indeed was done! Went back to retrieve the car, and went on with the rest of my day. The tires were perfectly installed. Was very impressed with the service I received here, and would definitely come back for any of my tire needs!

I have a pretty unique vehicle. Which i love. Like a lot. I take great care of my car so taking it…read moreto places to have maintenance done that I cant tale care of myself is always nerve wracking. I talked to them prior to my appointment i stressed the importance of being gentle with my car when changing the tires especially on the rims. While the staff were polite, and the appointment was super fast, they definitely dinged up my rims a little. It wasnt enough for me to make a big fuss but I am definitely not happy. As I said I take great pride in my car. I have put so much work, love, and money into it and to have it treated without the care and detail that I would is disheartening. I dont know for sure if I would give them return service after this.

Customer Service was great, spoke with a nice, helpful person at one of your shops in Greensboro…read moreNC. Had a nail in sidewall. Was quoted $322 for a brand new tire ..... called the car dealership and their price was $168 for the same tire!!!! Could have bought 2 new tires from dealership for the price of one at Discount Tires! Call your dealership before committing to non-Discount Tires. Should be ashamed of yourselves Discount Tires, double mark up!

I had a great experience despite having to spend money on tires-such a necessary but high expense…read more The process was very easy-I ordered the night before and got a preselected time slot. They called me first thing in the morning to confirm my appointment and they also let me know I could come in earlier. I opted for the earlier time slot and asked how much time it would take. They told me that I was the only car there. I pulled up in 15 minutes and was taken care of promptly. They offered me extras without pushy and suggested upgrades and provided reasons as to why it was necessary. I appreciated the concern, care, and efficiency of the staff.

Very professional employees here and always have a sense of urgency about them. I bring all my…read morevehicles here and they do honest work. They try to fit the needs of your issues in a great manner.

My car needed new shoes, French shoes to be exact, and before there are tariffs on those shoes (or…read morenot, who knows, what day is it?) I decided to drop into my trusty reliable Discount Tire for a quote to action on in a few days. Turned out they could get me in and out within 45 minutes, so I just decided to go ahead and have the installation done. As usual, the customer service here was excellent. Tread depth on my current Yokohama tires was taken and confirmed, it was time for new tires. This time, because who knows how expensive tires will be in the next few years with all the nonsense, I decided to go with the most durable tires they had, so I got my first ever set of Michelin Defenders. The tech explained to me the difference between mileage rating, and actual real world miles that customers are getting. They even have their own data showing a range of what people have seen, and further break that down into a dollar cost per estimated miles rating. I love data, so this further helped sell me on the premium Michelin tires, which were expensive, but not THAT much more expensive than my usual Yokohama choices. Within 10 minutes my car was in the garage, and then 20-30 minutes later, I was on my way with that fresh tire smell. All installations are also balanced out, and the tech informed me they didn't see any kind of unusual wear on the other tires that would indicate my car is out of alignment, so he advised I could skip the alignment for now (not performed on site). I have purchased from Discount Tires my entire adult life, and see no reason to change that. Their price still beats pretty much anyone, and the service and warranty really does work here. Always highly recommend.

I've been buying tires from these folks for years. I keep buying from the because they carry all…read morethe major brands. Its all they do and they are really good at it. If they don't have a specific tire in stock they will get it for you very quickly. The have great service and great prices. Tire technology, quality, and prices change over time. Their staff keeps up with it. They will take the time to educate you on all things tire related. They are brand neutral so they only want to sell you what you want to buy.

I have purchased my tires from Discount Tire for years, but I am very disappointed with the level…read moreof service I have recently received at the Durham/Chapel Hill location. I visited this store twice in July and August 2026, and both times I had an appointment. On each occasion, I waited approximately 30 minutes before I could speak with someone about the service I needed. Although someone checked me in after about 10 minutes, I still waited another 30 minutes before my appointment actually began. This is unacceptable, particularly when customers have scheduled appointments. During my most recent visit, I brought in my 2024 Chevy Silverado, which has only 25,000 miles, because there was a nail in the middle of the tire tread. I was told that the tire could not be repaired because the tires were "bald." This was simply not accurate. The tires were not bald and were in reasonable condition. I was also given the impression that the primary reason they were unwilling to repair the tire was that I had not purchased the tires from Discount Tire. These are the original OEM tires that came with the vehicle when I purchased it, so I found that explanation particularly disappointing given my long history of purchasing tires and receiving service from Discount Tire. I would leave a no-star review if possible!

I had been going to this place for years without any issues until my last time. I went to get my…read moretires rotated and need tire pressure sensors so I got them. It took them hours to try to get them to work. They finally came out and told me they won't work and their is something wrong with my car computer and I need to take it to the toyota place to get it fixed. I should have demanded my money back since they could not do what I paid them to do but stupid me I believed them. I then went to the other discount tire and they said what I guessed before they put on the wrong sensors and told me it was my computers fault. Do not go here ever and I won't be back.

Terrible service & they aren't efficient. This is usually my go to spot, but not for a while now…read more They staff doesn't last long so, I will wait for the next group to come. I'm still not sure if tire was ever ordered. TERRIBLE!!

I recently visited Mavis Tire for a vehicle inspection, and overall I had a really positive…read moreexperience. From the moment I arrived, the staff was friendly, professional, and efficient.

From a purchase that I made YEARS AGO to one of their establishments located out in California…read more(when driving cross country), I was shocked to learn that Discount Tire still kept me in their system as one of their patrons! You cannot beat customer service on that level!! I stopped by there recently in need of assistance with my windshield wipers and two employees, literally, rushed at the chance to install them for me free-of-charge! Definitely support Discount Tire because it's no question why when you always visit it, there are customers patiently waiting in-line for their services.

Berto was great! Fast and efficient service. Clean facilities. Great value long term always.read more

Excellent Service and look to do right by their customers. They don't try to upsell or create…read morephantom problems. Jerry is always looking to do what's best for his clients.

The team at the Tire Center are great! My family has been bringing our vehicles to them for years…read moreand we have always been impressed with their work. Although I now live an hour away, I still make the drive to Burlington whenever my car needs TLC. This visit, they fixed my AC and tire. I was very happy with their price of the service and with the employees knowledge. I would definitely recommend The Tire Center for tires or any repair!

I came here because the other Discount tire screwed up my tire sensors. I told them the problem and…read morethey knew immediately that they had put the wrong ones on the car. They got it fixed and had me on my way no issues. This is the shop you should go to if you need tires or other things. They were kind and considerate and I will be back to this location.

I made an appointment with this Discount Tire location on 4226 N Roxboro for 2:45pm on Apr 17. It…read morewas for a nail in another tire. I would have gone to the one on 4400 Fayetteville but it was much further away from my workplace, and I have no desire to return to the Wake Forest location again for a 4.5-hour service. The location at 4226 N Roxboro in Durham was closer than both. At 2:20pm, I logged in Discount Tire's Journey Tracker app that I was on my way. I arrived at 2:34pm. There was no wait line to the front desk. I was immediately helped by senior assistant manager Jim (according to his business card). After I described the issue to him, he asked for my car key and said he'd get me squared away. Unlike other Discount Tire locations, he did not accompany me to the car to show him the issue. At 2:47pm, I received an update on Journey Track app informing me that the estimated time of completion for my vehicle was 3:41pm. The waiting area wasn't crowded. At least three seats were available during my time there. However, the counter table had no seats. I needed to use the wall outlet next to it to charge my laptop. So I stood on my feet the entire time next to the table. The wifi was slow. A Google search took at least 5 seconds. Google News wouldn't load at all the first time but then loaded almost instantly the next time. At about 3:02pm-ish, my car was in the service bay. Five minutes later, I was informed that that tire had to be replaced. The informing attendant said that it would be replaced at no charge, which Jim confirmed another five minutes later. The store didn't have the exact model tire so they went with the closest one. All it cost was less than $10 for another certificate of free replacement, and subtracting the price of the original tire (the closest model tire cost less). At 3:28pm, I received a text notification that my car was ready. Within one minute, my car was parked outside and ready to go - the team finished ahead of schedule. I appreciated the great savings on the new tire. Service was good, certainly better than the Wake Forest location. There's one thing the N Roxboro Discount Tire team can do to improve my rating to "great": put seats at the counter table.

We recommend this place for everyone. Besides the desk help…read morebeing very friendly- they are knowledgeable and helpful. If you have a tire problem it doesn't cost you to get it checked out- if it is fixable it is free! Another place wanted me to replace my tire and they fixed it here at discount tires- Free- since then I buy all my tired here. Getting waited on sometimes takes 10-15 minutes- worth the wait

I've been coming to this business for so many yearsI can't remember how long. In the past when you…read moremade an appointment, it was an appointment you were in and out in 30 to 40 minutes. That is no longer the case!!! This is turned into just another Tire store. In my opinion once they have your money, you are now a second class citizen. My time is very valuable and I do not have hours to sit around to do a tire rotation. As I said, before I used to be in and out of the store in no time it was great. The old manager has left and gone somewhere else. It's a real shame. This used to be a great business and now it's just like every other business. In the past my experience was how fast can they serve the customer Now it's how long can we make him wait! I left the other day without getting any service because the weight was just too long. Then they had the audacity to send me a receipt saying that they completed the work. It's just such a shame. That's such a great business went downhill.