I was greeted immediately, or at least acknowledged by the 5 staff that were posted at the far end…read moreof the store. In no time, a gentleman from that group came out to assist me. I handed him over router box and the adapter. He got on the computer and punched in some numbers from the equipment I gave him. He confirmed that my daughter had her service with Cox and that she canceled recently. No more questions were asked and off I went. Easy, fast and efficient. My daughter had been with Cox for probably 5- 10 years. Within that time, her internet service was raised, I believe once if not twice ($15 more per month, approximately $115 monthly bill). And, within the past couple years, her internet has gotten slower, signals were weak and sending messages with images took longer than usual. She then ended up exchanging her router for a newer version last year. Still, same issue. It was time to say goodbye to Cox. T-mobile offered her $50 service charge, per month, nothing more, nothing less. A new router and an extender. BOTH FREE! A great deal and better signals in her 2000 s.f. home. Try T-mo out , if Cox can't perform

I came in to get new service, and a new phone. I didn't qualify since my credit didn't go through…read more I happen to have my iPhone that had no service but previously had AT&T. I almost walked out when Andrea (who's been there for 4 years) asked me if my phone was unlocked. I mentioned that AT&T wouldn't unlock it. I tried at T-Mobile and Verizon but AT&T wouldn't help me since it was a business account. Long story short, Andrea unlocked my phone and got me service. Not only did she do that, but I also saved $10 a month on my cox internet for getting my mobile service. She really knows what she's doing. So THANK YOU ANDREA for helping me!

I hate Verizon. All I wanna do is just pay my freaking bill and this people make us so difficult to…read moretake my money. I can't wait to move over the one on Broadway is the worst one the customer service sucks. I hated that I have to come here.

It always helps you also they are so nice and they can tells you how to fix it. And they never take…read morea lot of time.

I wish Google Fiber was available for single family homes. I used Webpass in our condo and it was…read morethe best internet provider I've used in SD and at a great price point. I now have to live with another provider and while service has so far been good, it's almost double what I was paying.

Anyone out there using Google Fiber? DON'T DO IT!!!!!!…read moreI had a "technician" come out yesterday. No problem he says it will take a couple of minutes. In and out he goes to the tech room in our complex. After a half hour of this- he comes back and says he can't set it up. I don't have the key to your Cox box. Bye. Oh just call for another person to come out. Meanwhile he knocked out my tv and internet. I called Cox and they could not restore it. I have no wifi or tv. I called Goggle Fiber and all they could do was tell me someone may call me in 24 hours.

Horrible experience. Waste of time for over 8 months trying to get them to connect my internet…read moreservice. Said could not as they were waiting for a closer cell tower. Never returned my calls. Installed a dish on my roof that never got connected. They were real fast in removing it when I finally got them to cancel and refund my money (owner never returned my calls, I had to physically go there, owner was not there and had to deal with his son). Would not recommend them at all.

Once again jelly digital has come to our rescue. Our ORBI system wasn't working correctly and they…read morehelped me troubleshoot, find the problem, and fix it. There's no way we would have figured this out on our own. Thank you for your patience and for taking the time to show us step by step how to fix our wifi. Thank fully, my kids were able to get back online and turn in their homework assignments. We appreciate you Jelly Digital

They were OK until recently. Spotty Internet service, daily (morning) disconnections and no…read morechanges until they replace their hardware which will happen in UP TO TWO WEEKS. This is not how you run an ISP. If you are looking at moving to them ask these questions: 1) Are my radios scheduled to be upgraded. When? 2) What is my restoration SLA? Is there $$$ behind it? 3) What is the packet loss in my area from my radio POP to your first hop? If there is an update/they get better, I will post an update. Until then, be VERY careful.

Working with ZTelco/Ringplan has been a pleasure. From the first conversation with Bill Justice,…read moreBill quickly understood our needs and didn't disappoint. We changed all our phones and have ZTelco and Ring Plan handling our system. Service has been on point. Excellent response to any service needs. They have some of the best techs to work with. Always sort the problem very quickly. If you're on the fence and need help deciding, ZTelco/Ringplan won't let you down.

Be weary of this company. Once they have your personal details they order things on your behalf…read morewithout your acknowledgment to try and make commission. Scummy and scammy.

If you want reliable internet, look elsewhere. This internet is slow and goes out every day. But,…read moreif you like to have to log in to the internet every day for all your devices and love a good slow google search, this internet provider is for you.

I just want to thank an ATT phone rep. Named Sara that helped me out, alot today...because their…read moretwo outdoor employees trying to promote their "ATT Fiber", charged me for new internet account service(that will be refunded, ASAP...). I already have one. Thankfully, Ms. Sara fixed everything backed for me!! Bless her heart!! 11/20/24: And a BiG Thank YOU, too!! Mr. Denzel & Evan w/ATT Billing/Cancellation Internet customer service dept. crew members, y'all some MVP's.

If you cancel your internet service mid-term, they still charge you the whole month:(…read moreNo prorated billing.