[EDIT] I want to respond to Dulci's wildly inaccurate claims in detail…read more 1// There was parking had entertainer arrived on time. I held a spot but obviously had to give it away when she didn't show up on time. 2// No one treated her unkindly upon her arrival. I asked front desk staff to please look out for performer arrival as they've been nothing but helpful with the kids party, we can corroborate with video footage if needed. This is slandering MCC staff 3// I was texting Dulci and calling the performer throughout her arrival, trying to help her find the clubhouse and also trying to help her with the elevator (and direct her to where balloons are for entrance). Her stress came from being late to the party and not finding parking in the main lot, not from any unkindness toward her. What an outrageous experience trying to blame the parent and the staff when services provided wasn't up to par. I stand by my review - and I think Dulci's response is a great example of the type of gaslighting that will happen to you if you book through this business. [Original Review] This was quite a negative experience TBH. We booked a princess for a 5yo birthday party in Moraga about 2 months in advance and the beginning of the process was easy enough. It's a pretty standard booking. However, every single interaction after I paid the deposit was like pulling teeth. They got my name wrong. I had to chase down the entertainer. I never got timely confirmations (despite promises that I'll be contacted). A week before and 2 nights before and I'm still tracking down who the entertainer is. And the entertainer showed up ~45mins late to a 2 hour party. I've included screenshots of communications. I am shocked they have so many positive reviews - please reconsider unless you want to micromanage the entire process and be disappointed. However, I do want to be fair and did not give 1 star because the entertainer did finally show up and she did entertain the kids (although for 1 hour not 2 like I booked, but I still paid her $150 for 1 hour of her time). So, I would not book again through this provider. Dulci refunded me my deposit, but that doesn't give me the valuable time back for the birthday.

We loved our experience with I Am Princess parties. The young lady that was Ariel came on time and…read moreshe looked just like the character she was portraying. She was great with the kiddos and so very engaging as well. The kids were captivated by her singing and the sweet activities she did with them. My daughter asked me when we could have another princess come to our house right after the party was over. The kids also loved getting their face painted as well. I would highly recommend I Am Princess Parties to anyone looking to have a wonderful Princess or character experience for their children!

They came out on a last minute decision to bring a character to the party. Just texted her and she…read morewas there on time. Kids had a blast. Made the party great and memorable!!

The service is a 10/10! They provide communications and thoroughly detailed confirmations via text,…read moreemail and phone, whichever you prefer. I booked with them for a Bluey character to come to my kids' birthday party. The first 30 minutes was balloon animals and the next hour was the same performer dressed as Bluey and doing some activities with the kids and finally singing happy birthday with the cake. Nomi was AMAZING! He was so professional, cool and handled the requests of kids so well. I will definitely be booking with this company again!

I recently rented Disney characters from Birthday Party Characters, and they were absolutely…read morefantastic! The performers truly brought the magic to life, staying in character the entire with balloons magic tricks ( Mickey ) & mannerisms, and energy that kept the kids (and adults) completely mesmerized. From the moment they arrived, they engaged with every guest, leading games, taking photos, and making the birthday child feel extra special. The costumes were great and looked just like the pictures i requested. If you're looking to create an unforgettable party experience, I highly recommend them! Everybody kept telling that my baby's birthday was the best one-year-old party they've ever attended. It definitely was over the top.

Outstanding, professional, punctual -- and FUN!…read more All the kids at my daughter's birthday party had an absolute blast. The only "complaint" I have is that my daughter now wants a birthday party every weekend They truly created a memory for her that I'm sure will stay with her for a lifetime in the most positive way. It seems my daughter is now known at school for throwing awesome parties! I will definitely hire them again and highly recommend them for any kids' event. I was honestly anxious about entertaining a group of children in my cozy home, but they took a huge burden off my shoulders and made the entire experience stress-free.

Thank you Curious George (Roxy) for making my son's dream come true! Roxy arrived so punctually…read more(early actually to prepare), and she was the life of the party! The kids loved playing limbo, basketball, Velcro darts, parachute, tunnel, and more with Curious George! My only regret was not hiring her for more time to keep the party going! We hired her for 1.5 hours and the kids were entertained and engaged the whole time, giving the parents time to socialize and eat lunch. My son had the absolute time of his life. The delight on his face when Curious George came to his party and gave him hugs and held his hand to lead a parade of his friends! The cake cutting with Curious George was so much fun, and afterwards Curious George read one of our Curious George books to the party guests. Definitely going to hire Roxy for every party as long as my kids like characters. It is genuinely magical for the kids to have their favorite character hang out with them.

We hired Rumi for our daughters 4 y.o birthday party. She was amazing. She came out and performed 4…read moresongs, they played games, and then she did face painting for all the kids. She was very patient and flexible. Really she was trained and ready for any ideas the kids wanted to do. Made it easy as a parent that the kids had entertainment. Booking also was easy as they answered all questions prior. I would highly recommend Rumi or any princess/character in this company.

Loni is Mom's Best Friend for birthday party planning. I booked online and she responded…read moreimmediately to answer my one million questions. She was super helpful and saved the day! My daughter's birthday was cancelled due to coronavirus and we were heartbroken. Then I found My Once Upon A Time and booked an Elsa Sing Along for my daughter and 8 friends. Loni is a true professional, she recommended the best Singing Elsa even though she could have saved the job for herself. Queen Elsa's zoom was jaw dropping!!! She might be a legitimate Disney employee, she was SO in character. She also sang 4 songs for the Sing Along and had an amazing voice! I highly, highly, highly recommend My Once Upon A Time!

After our clown canceled us at the last minute, Timothy came to save us !!! We called him at the…read morelast minute and he was here on time, fun and energetic..

This company has to be a FRAUD!!! We booked them for a party on Dec 9th and, no one showed up!!! We…read morehave yet to receive a call or refund of the deposit that was requested. I would NEVER EVER refer this business to anyone! Timothy thank you for ruining a 8 yr old birthday party!!!

We recently had Kit and Steven come as Gwen Stacy and Spider-Man for our daughter's birthday and…read morethey did an amazing job! Despite the cold/rainy weather, they kept the energy high and the kids entertained! Everyone had a blast. Thank you Cinderella Company!!

We had Ariel the Princess come to our house in the San Mateo area for our 3 yr old daughter's…read morebirthday. She parked farther and walked in on purpose so the kids wouldn't think she drove here which was a nice detail. She did story time and sang , magic tricks, a bunch of fun kid group games/activities with music on portable music device which she had technical difficulty which is understandable and perfectly fine so we helped with spotify on our cell phones. Please be on standby host parents to help carry character's belongings. For host parent, consider charging up your own Bluetooth music speaker to have ready as backup. We had food and games and she was so helpful too with gathering kids and singing happy birthday. She provided a tiara and special bracelet for the birthday girl which was perfect. All the kids and parents were so amazed and enchanted with the whole experience that parents sat and enjoyed and also filmed the experience. We had face painting and she had time for guests to take some pictures too. we loved how we could have a Disney princess come to our home. There's a small travel fee of course since we are outside of the normal area. Would highly recommend while your kids are young and still into characters. Ariel stayed in character and price point was good too. Thank you Cinderella company for helping our daughter's dreams come true.

Janessa made my daughter's 4th birthday an unforgettable one!…read more From the moment she arrived, she had the kids captivated (many 4-year-olds, but the group ranged from 1 year olds to 8 year olds, and all were entranced). She sang "Part of Your World" and has an awesome voice, read the story of Little Mermaid (which was extremely interactive), painted all the kids faces with elegant mermaid scales (it was so quick, and the powder-based color she used was so easy to get off at nighttime!), blew bubbles and the kids ran around, sang happy birthday and enjoyed cake with us, and had so many nice moments with the kids, including this heartfelt goodbye hug. I will absolutely recommend and hire Janessa Princess Parties for future events!

I'm late to submitting this review - Janessa is amazing! Do not hesitate to hire her! First,…read moreshe's a lovely soul! Second, I hired her for a party in June and the kids are still talking about her! So professional, creative and will bring pure joy to your party. I'm holding on to her info. You should too.

We hired a bubble show for our son's 3rd birthday party in 2024, and it was a huge hit. Super fun,…read moreinteractive, and memorable for both kids and adults. Highly recommended!

We hired the dinosaur and scientist for my child's birthday party. They were a huge hit with the…read morekids. Daniel did an incredible job leading them in lots of games and activities. He was super engaging and fun. 10/10 would recommend.

I highly recommend Dream Top! I had booked Skip for an hour and a half for my son's third birthday…read moreparty. They weren't feeling well, so Drea, the owner stepped in. She was great with the kids. The face painting went great, and the kids were so happy. And the performance was highly entertaining. Very slapstick, and the humor was perfect for this age group. She kept the kids fully engaged!

Skip is amazing! Face paintings were beautiful works of art and the kids were laughing throughout…read morethe entire show! My 5 year old daughter said it was the best party ever Thank you so much, Skip!