Above and beyond. True customer service…read more We were recently traveling through Kansas City and pulled into the county campground. While setting up, we discovered water leaking from the rear of the unit We figured something must of broke due to the terrible holes on east I435 I tried a national service who had a bunch of questions that had to be answered and then told me someone would call I hung up and called KC RV. I reached Dwayne's wife out on the road who gave me Dwayne's cell. I called and picked up right away. Mind you 20 minutes before closing time We discussed the issues and possible solutions over the next hour He told me he would come out no matter what time if needed I told him I'd let him know in the am I texted him first thing that all was good. He responded back with in minutes So, if you are in the east side of Kansas City, I highly recommend you keep KC RV in mind. He's a local guy with family taking care of campers, quickly, fairly providing excellent customer service I personally support the local guys keeping them in business. Please do the same Safe travels Forrest

Incompetent. They ordered the wrong parts twice for my pop up camper. Assured me it was fine to…read moretake in a trip. It was not. Had to pay a mobile mechanic to lower it so she could bring it home. They ignored our follow up calls and texts. Shady people.

Best place to get RV repairs. We came across them a few years ago after a dealer up the street…read moremade a mess even bigger including losing our electrical cord.... They are wonderful to work with and get the repairs done well. Last year before a long trip our 5th wheel landing/leveler would not lock in. They had us stop by on our way out of town and did a quick repair! That's great service!

I needed some tire covers for my camper, so i tried the new guys in Grain Valley. They had them for…read moreme in three days. I highly recommend Thompson's Truck and RV. A small family owned business that is strong on customer service.

Bought my first RV. Very nice salesperson, Aaron helped us. Camping World has been helpful and…read moreaccommodating. The service and repair part of CW kinda sucks. Slow, unorganized and inefficient. The people working at the counter are nice, though.

If you don't know their rules.... You better learn them. We bought the camper new and took it in…read morefor service in about a month. First time use the AC failed both days while sitting in the sunshine. This was explained in detail. The attendant said the AC was tested "for 5 minutes" and no problems were found. To have them test over a period of time, as requested, we had to get back at the end of the service line. Two more weeks. Fix the missing trim - NO. All other questions were dismissed. We had to ask to have residue from stickers off the front and the AC cored wasn't put away correctly. ALL the lights inside were left on. Glad I checked before leaving. They did fix the front door so it closes without being slammed. ..... all-in-all... A very disappointing experience.

Sold Us a Moldy, Leaking RV -- Then Refused to Help When Caught…read more Review: We purchased a 2012 Jayco White Hawk Ultra Lite from Trailside RV Center in Grain Valley, MO -- and it turned out to be a moldy, water-damaged, structurally unsafe nightmare. None of this was disclosed at the time of sale. Shortly after purchase, the floors began softening and rotting. Active leaks were found throughout the unit. A pest control professional confirmed it was uninhabitable due to excessive moisture and decay. During a conversation at the dealership, a manager accidentally read aloud from an internal inspection report -- clearly stating "bad seals" -- which Trailside never disclosed to us. That was the moment we realized: they knew. When we reached out to resolve the issue, Pat Baggette, Trailside's controller (who also happens to be a licensed attorney, though not listed as their legal counsel), responded by email stating that, due to our decision to involve third parties like the BBB, they were no longer willing to work toward an "amicable solution." We paid over $13,000 for a trailer that was unsafe and unfit for living. Trailside chose to walk away rather than make it right. If you're thinking about doing business with them -- don't. Get a third-party inspection. Record every interaction. And most importantly, don't trust their word.

Traded in a Jayco 22' NorthPoint for a used Super C. They claimed I misrepresented my trade…read morealthough I provided detailed pics. There was one minor issue that was my fault which happened after the online appraisal form. Once I dropped the trade off a day before we were to make the deal, they went over it in great detail and used their assessment to devalue my trade. They claimed $5k in repairs needed to resell. They brought up issues that I had no knowledge of and many were Jayco quality and workmanship related. They attempted to assess the unit as if it were brand new. They sell this junk to us knowing its junk then use that against you to devalue your trade when the time comes. Just like all RV dealers, shady and untrusting. Did the deal anyway as they caved. Your better off buying from a private seller as dealers cannot be trusted.

‍ ugh, this is upsetting but we are very disappointed in how they do business. My husband and I…read moretravel with our Travel Trailer. We were home after a long stent in Nevada for my husbands work. We had a water leak in the back of the camper. We specifically wanted to get this fixed so, since we had time we scheduled an appointment. Along with other things like lights, electrical, outside kitchen and grey pipe needed some maintenance. They assess and say it totaled (the floor is damaged due to the water leak) we should get a new one... No, we don't want to do that. We have extended insurance which Helps. They say they identify the cause of the leak. They keep the camper for about a month maybe a bit longer. So we pick it up after they are done.. about $10,00 worth of work. My husband and I leave for another job.. we hook up, water starts spewing out of under our camper!! Fixed the leak? Identified the problem?? I think not. Long story short they "bypassed" the water heater and didn't even look at it. Nor did they hook it up to see if they fixed the issue! I WISH I would have taken pictures at its state when we got it back. Nails, towels, screws and dirt ALL OVER THE PLACE! Now, they want to say they did nothing wrong! You didn't do your job! Nor did you check your work so no you didn't break the water heater but you HALF ASSED YOUR JOB and didn't check to see if you actually fixed the problem. We also had a new leak in the bathroom sink where they didn't attach it securely.. they would have know that if they hooked it up again to water!! Don't use these people for maintenance on your Rv or TT. They won't even admit to doing a shit job. They paid for a maintenance man to come out and check it out. They should be responsible for everything but NO they won't take responsibility. So we are assed out money due to their negligence. This is what I got back.. this is $10,00 worth of work.

Very disappointed is customer service at this place. We traveled from Pella Iowa to purchase a 2022…read morefifth wheel September 2021. We were missing a a awning cover when we picked up and they told us they would mail us one. Never received and of course when we emailed or called CS no one would return our call. Finally when we did speak with them and now it is end of February and still no cover. Their answer was to go to Grand Design to resolve and they have not helped us either! You spend the kind of money we did on RV you expect to be taken care of.....I would definitely not recommend Lifestyle RV. TERRIBLE SERVICE.

I can't say enough nice things about Central Body! The funny thing was I didn't even go there. Due…read moreto a major storm overnight, I had some damage to my camper. I called Central Body to get some info and discuss my options. I spoke with the manager Kathy. The very next day I called back with a few more questions and spoke with her again. From the moment the phone was answered to the very second we hung up the phone both times, Kathy was absolutely AMAZING! Very knowledgeable, 1,000% honest and respectable which was very appreciated and a pleasure to hear. At the end of the day, she did give me her opinion and advised me on NOT getting our camper fixed due to the damage, the year of it and the worth. So, she did turn away business yes, but what she did was save us a HUGE HUGE hassle in the long run and allowed us to make a smart educated decision on what to do. And she also gave me a few tips on how to do an easy diy fix to get us by for a little while until our brand-new camper arrived which was on order. I hope and pray nothing happens with our new one, but if for any reason it does, Central Body is the 1st place I'm gonna go to especially if Kathy is the one that helps us. Super trustworthy and I wouldn't have any doubt about being a customer in the future if I needed to!

From the owner: Central Body Company specializes in auto body, collision, camper, motorhome, trailer and RV body…read morerepair in Nebraska, Iowa, Kansas, and Missouri. After an accident, whether it's a fender bender or a more serious collision, it can be overwhelming to deal with repairs, insurance claims, and repair estimates. Let us alleviate the stress of collision repairs. By working with our repair professionals at Central Body Company, you receive dedicated service no matter what the issue. Our highly-skilled body technicians are equipped to handle your auto, boat, and RV body repair using cutting-edge techniques and all of the latest equipment and tools.

Do NOT use this company....poor customer service and a scam. I paid $150 for a repair estimate to…read moresubmit to insurance and never received it and communication just stopped after that.

Getting repairs done can take a VERY long time and then getting a bill for twice the agreed upon…read moreprice. Next you find out that the work is less than satisfactory and have to have it redone. Next time I will definitely get my work done by a Red Seal mechanic so it is done right!

Contacted Faithful RV Service for a water heater issue. The issue was that the water heater would…read morenot do anything when turned on with gas. Justin responded and worked the problem and found a short in the T-STAT. New T-Stat and new board fixed it! Worth every penny!

From the owner: Faith is the root of all we do. What can we do to support your journey in life? From repairs, to…read moretank cleaning, to education and support, we are here for you.