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    Spirit Airlines

    1.3 (1.1k reviews)

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    Josiah W.

    In person customer service, 4/5. They managed to locate the problem. They refunded all my money. Online customer service, 0/5. See image below. I attempted to call them through the phone, but it was just about impossible. Phone service, 0/5. Non existent. They claimed they called me once, I didn't hear it and do not know when they called. Would I recommend Spirit Airlines to anyone? No. On a completely unrelated note, they were unable to book me another flight because their airline no longer goes to that airport, lol.

    Teresa S.

    Okay, I finally bit the bullet and gave Spirit Airlines a chance, and it wasn't that bad. I did all my homework about what my experience would be via tik tok. I even ordered a backpack from tik tok that was spirit airline approved. I flew out of LGA, and the terminal is old and run down looking, and I started to rethink my decision. The lines for security check were lonng. Thank God for my TSA pre-check that helped me skip tons of passengers. TSA staff were shockingly friendly. Once I cleared security, I went to my gate. The waiting areas are cramped, and the area was just packed and busy with people on a Saturday afternoon. I was the 2nd to last zone to board. Everything went pretty smoothly and normal. I thought the flight was two hours and it was actually 1 hour and 20 minutes, woo hoo. The flight was full and noneventful. I didn't even eat any of the snacks I packed. My return flight was just as good with no issues. Yes, the seats are a bit snug, and the little tray table is little, lol. Overall, I understand the jokes, but I felt safe, and the price was great. Now, where to next?

    Jane L.

    This was the first time flying on Spirit Airlines. Spirit Airlines is a no frills type of airline. Wanted a direct flight from LaGuardia to Detroit. Very inexpensive prices with flying on Spirt Airlines as compared to American and Delta Airlines. Here are some tips to help future passengers. Tips- 1) Pay for all your carry on bags/luggage when you book your tickets online. Very costly when you check-in at airport. Paid $89 bucks on the day of the trip as well as on return flight another $89 for a total of $178 dollars which is enough to buy another plane ticket. Luckily the personal item- Requirement of personal item size 18 x 14 x 8 inches (45 x 35 x 20 cm) is allowed and you do not need to pay for that item. Near kiosk area you can put your personal item to see if item fits. If not then then you will have to pay a fee. You will be in Zone 1 if you pay for any bags so you are the first group to board early to find place to store luggage. 2) Bring your own food. Spirit Airlines will charge for drinks and snack. Look at photo for current prices. 3) Leg room are very cramped. Felt bad for guy that was 6 feet tall and he had to do the man spread cause he did not have enough leg room. 4) If you did not pay for seats, on the day of you have to see the agent at desk near the gate for assigned seats. Staff at LGA was really nice. Gave name and he provided updated tickets with seat assignment. Had no idea how to use the Kiosk. Staff member was very helpful and took time to walk us through the process. Lesson learned if you looking for an inexpensive flight tickets with no frills then consider Spirit Airlines. Everything is Ala Carte here with Spirit Airlines. Going through security was not so bad flying on Thanksgiving. Two security personnel (one for TSA and right next to him for everyone else). There was a line at security which was not so bad. Boarding was really slow. Maybe cause everyone got some luggage/personal item to take on the plane. Safe travels all.

    Andrea H.

    This is a no frills, discount way to get from one location to another. That's it. When you fully understand this in advance, you don't expect anymore. I don't have a problem flying spirit, at 5'4" I fit in any seat on the plane. My husband and my boys give me a hard time because their legs don't fit and they will complain the whole trip. Sometimes it's really the only option so just download some Netflix on your phone or iPad and tine will go by quickly. My last few flights weren't bad at all. We left on time and arrived early. Can't ask for more than that.

    It isnt our first time travelling (INTERNATIONAL/LOCAL) and we also know about different rules or policies for different countries even airlines even during booking online. So, during self check in I read no carry on bags (with us having 3 checked in baggages paid ahead), asked for assistance and the guy informed us we had to pay 79 USD inside baggage drop area. Our flight is 12:30pm, we arrived 2-3hours earlier. WE COULD HAVE PAID ONLINE IF WE WERE INFORMED IT WOULD BE CHEAPER. Again, during baggage drop it was 99USD for a 6kg supposedly handcarry bag. NOT GOOD ASSISTANCE. NOT APPROACHABLE. IF I COULD RATE A NO STAR, I'D GIVE A NO STAR ESPECIALLY FOR A FIRST TIMER SPIRIT AIRLINE TRAVELLER!

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    Terrible customer service. Have to go through bot first. Won't answer phones or text.

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    Page 1 of 27

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    Ask the Community - Spirit Airlines

    Can I Contact Spirit support by phone?

    Can I Contact Spirit support by phone?

    How to get a flight credit converted back to cash?

    I haven't had any luck getting credit. Many of my credits actually shows expired even though they were supposed to be good till 12/31/2021. Good luck with customer service.

    Does anyone if and what prepaid cards are accepted for inflight purchases (food and drinks? Traveling with a 4 year old next week. Terrified.

    You can use any credit or debit card for inflight purchases. Your best bet would be to simply buy food | drinks before you board the plane though

    Don’t See Your Question? Ask Away!

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    American Airlines - Wingman

    American Airlines

    1.7(235 reviews)
    0.2 miLaGuardia Airport

    First time user. No communication with flight gates. Constant rescheduling even though the weather…read moreseemed to be perfect. First it was problems with ac... then (we don't know). No one was announcing the changes. We got notifications after the flight times. An 11:59am flight kept getting pushed back and no one was saying anything. Upon getting into the aircraft, the flight attendants had smug looks on their faces. Could not even greet passengers. The landing was very rough. No apologies. I'm not sure if we will travel with this airline again. The only reason we did was because all the other airlines had connecting flights to where we were going. We just wanted to get there.

    I will never fly with American Airlines again…read more What should have been a simple trip turned into one of the most stressful travel experiences I've ever had. After our flight was canceled, there was little to no communication, employees gave conflicting information, and we were left to figure everything out on our own. Customer service was extremely disappointing. Instead of receiving guidance, we were sent from one place to another with no clear answers about rebooking, our checked baggage, or what to do next. The baggage situation only made things worse, and the uncertainty over our suitcase added even more stress. We ended up spending our own money on alternate travel just to get home. While weather can't be controlled, communication, organization, and customer service absolutely can--and American Airlines failed in all three. This experience was frustrating from start to finish, and because of it, we will never fly with American Airlines again.

    Photos
    American Airlines - My bag on left silver is the smallest rolling luggage ... it's rare there is anything this tiny where my handbag is bigger than the luggage

    My bag on left silver is the smallest rolling luggage ... it's rare there is anything this tiny where my handbag is bigger than the luggage

    American Airlines - Gate 30

    Gate 30

    American Airlines

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    Spirit Airlines - Spirit Air Terminal A

    Spirit Airlines

    2.2(6 reviews)
    0.5 miLaGuardia Airport

    FATTIES AND WOKE LISTEN UP…read more This is my second time flying Spirit and my first time flying it out of LGA. My first time years ago out of EWR was solid and I'm happy to report that they've only improved. Spirit is known for the nickel and dime bait and switch but reading is fundamental and they've seemingly abandoned their most pernicious policies. READ ON to learn how to get the most value of of this airline: They have a product called Spirit First which includes The Big Front Seat. It's the equivalent of a first class domestic seat on legacy airlines. Comes with unlimited free snacks, beverages, and alcohol. The seats are wide and pre-reclined. BUT WAIT - purchase of this experience also comes with a personal item, a carryon, AND one free checked bag. Gone are the days when Spirit would financially ruin you for having a bag that was 1/2 inch too long. I even have a specially sized Spirit duffel from yesteryear that was compliant with their old "underseat" baggage rules. Let it go - we don't need it anymore. They've normalized lol. Anyway no one sits in the BFS because Spirit flights are so cheap in economy class. The flight I took to Chicago would have been under $100 if I stuck to economy. However as I'm fat and value not getting DVT as I cross over the Great Lakes, I sprung for the full GFE. Listen to me: this same itinerary on domestic first class Delta would have cost me $805. On Spirit it was $337. Be cute if you want but there's nothing cuter than saving $500. In LGA, Spirit leaves out of Art deco Terminal A. When we pulled up I actually thought I was in the wrong place - I always thought Terminal A was for decoration lol. But it's the dedicated Spirit terminal. I got from my car to seated by the gate in 5 minutes. FIVE MINUTES. Bag drop was a breeze, security was done in an instant, and the gates are 100 paces from security. All of the airport staff and airline employees were super nice. On board the great experience continued. Fat and Woke Stuff: Traveling as a fat flier is so nerve wracking. Small seats, mean passengers, inaccessible everything. However the Big Front Seats restore dignity to the process. Be advised if you may need a seatbelt extender, don't book rows 1 and 3 of the BFS as those have inflatable belts. Spirit has a detailed webpage that explains this so PLEASE READ it before selecting your seats. Spirit had a bad rap in years past because of its money grubbing tactics. I think it maintains one because of how it has democratized cheaper travel esp on shorter routes - and people don't like those that they think do not "deserve" to move about the country or world freely. Let me speak plainly: Too dark and too poor. Notice how whenever there's footage of an in-flight fight or disturbance posted online people are like "MUST BE SPIRIT!" Whole time it's a flight somewhere in western Europe smh. My flight crew was mostly Black and Brown and returning to EWR on the way back, many of the passengers were as well. I dunno about you but being with my people makes me feel safe, seen, and cared for. This airline is an incredible value. The planes are new, staff is friendly, and the BFS rival any of the bigger players in domestic first class. The Spirit infrastructure is much improved too. There were tons of employees by the kiosks ready to assist and the app is simple to use. I will not hesitate to use Spirit First again for my trips to Chicago. Economy class, however, can go to hell. Ain't no way that little bit of seat pitch is safe.

    Spirit is a great deal. You will find spirit beat most of the flights on Kayak. So if you find a…read morenonstop flight you will get a great deal. Plus if you're going out of LaGuardia Airport New York City, It's Terminal A and And even though it is an old Terminal and it did not yet go through Construction like the other terminals, I prefer it because it's smaller and there are not long lines and walk to TSA is very short. Spirit Airlines doesn't have the best or most friendly staff but they are getting better because I find that quality of the staff are not as professional or experienced. And the technology at the gates are old. For example they didn't bother to announce that a flight was taking off and due to already delays it was difficult to know what they announced if they announced anything bc it wasn't done over the loudspeaker and it wasn't posted on the screens. The LGA airport Spirit used to have the most rude and disrespectful TSA staff. For example they would yell at you for no reason and holler at you to "stand over there, put your hands up" and talk to you like you were a prisoner who just murdered your son. The attitudes and total bullying was widespread across the board for most of the female TSA staff including managers and thought it was ok to abused customers. So I complained 3x to managers in 2023. And one flight attendant - another female was so rude and yelled at me to close the window and I didn't know why I had to do it so I asked her nicely and she just sucked her teeth and shut it really forcefully in front of me. No manners or respect. And the Gates at Terminal A for Spirit are not cool in summer bc it's jam packed and not enough seats and not good food and not enough bathrooms and not many charge stations. But beyond all this the price of the tickets are pretty amazing so I can't complain esp after they upgraded all the seats to vinyl leather and it was comfy and new. No the seats do not recline but the seats are wide enough and if you buy a comfy first class type seat for $20-$75 depending on the flight, it's huge. Just pack very light and make sure your suitcase is as small as a backpack or you will be charged. See pic for a good guide on what you can count as a personal item for free. And make sure you prepay for a carry on item bc it will be much cheaper when you book the flight. At the gate it will be an added $75 or so. Oh and if you get upgraded to a better seat they have a middle seat blocked w a table. See pic. . I booked one way tickets on spirit in 2024 for $21 per person from Chicago to NYC (ORD to LGA). Can't beat that.

    Photos
    Spirit Airlines
    Spirit Airlines
    Spirit Airlines

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    JetBlue Airways

    JetBlue Airways

    4.4(86 reviews)
    0.3 miLaGuardia Airport

    The JetBlue main customer service number is 1 888-(478)-4407tm or 1 888 551 (0145). This number is…read moreavailable 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **A Journey That Feels Smooth from Beginning to End** Every journey feels more rewarding when comfort, thoughtful organization, and dependable support are part of the experience from the start. Business class combines these qualities to create travel that feels refined, well connected, and easier to enjoy at every stage. Rather than seeing the flight as simply a way to reach the destination, travelers can appreciate the journey as part of the overall experience. **Travel That Reflects the Itinerary** Each itinerary comes with its own priorities, timing, and expectations for what lies ahead. Whether passengers are preparing for an international business engagement, beginning a relaxing holiday, or traveling for an important personal occasion, business class adapts naturally to those different needs. Flexible arrangements and useful conveniences help the journey remain organized, comfortable, and dependable from departure to arrival. **A Cabin That Creates Space for Personal Choice** The cabin provides a calm and refined environment where travelers can decide how they want to use their time in the air. Generous seating, elegant interiors, intuitive inflight technology, thoughtful lighting, and carefully arranged personal areas support work, entertainment, dining, relaxation, and rest. Every feature contributes to greater privacy, flexibility, and a balanced sense of comfort throughout the flight. **Premium Hospitality with Thoughtful Detail** The onboard experience becomes more enjoyable when service feels polished, attentive, and naturally delivered. Carefully prepared meals, quality refreshments, refined amenities, and engaging entertainment add comfort while maintaining the relaxed atmosphere of the cabin. Professional crew members provide assistance with warmth, courtesy, and awareness of individual preferences, helping every passenger feel welcomed and genuinely supported. **A Clearer Way Through Every Airport Stage** The benefits of business class continue beyond the aircraft and support the complete airport journey. Priority procedures, organized boarding, dependable baggage assistance, and efficient arrival services help reduce delays and simplify important transitions. Travelers can move confidently from one stage to the next while protecting valuable time, keeping their plans organized, and preserving energy for what follows. **A Journey That Supports the Experience Ahead** Business class offers more than premium seating by improving the way the complete journey feels from preparation to arrival. Refined comfort, reliable coordination, personalized attention, and practical support work together to make travel feel balanced, purposeful, and worthwhile. By the time passengers reach their destination, they can step into the next part of the trip feeling composed, refreshed, and ready to enjoy what brought them there. How can I contact Norse Atlantic Airways customer service? You can use Norse Atlantic Airways official customer-service options for help with reservations, flight changes, cancellations, baggage questions, and other travel-related concerns. Keep your confirmation number and travel details available when requesting assistance. What can Norse Atlantic Airways customer service help me with? Norse Atlantic Airways customer service can assist with many common travel questions, including reservations, flight changes, cancellations, baggage issues, check-in concerns, seat-related questions, and eligible refund or travel-credit inquiries. Can Norse Atlantic Airways customer service help me change my flight? Yes. If your travel plans have changed, customer service can help you understand the available options for your reservation. The options and any applicable fees can depend on your ticket type and itinerary. How do I get help with a canceled Norse Atlantic Airways flight? If your Norse Atlantic Airways flight is canceled, check the information associated with your reservation and review the available rebooking options. If you need additional assistance, contact Norse Atlantic Airways through its official customer-service channels. How can I ask Norse Atlantic Airways about a refund? Refund eligibility depends on factors such as the ticket purchased, fare conditions, and circumstances surrounding the cancellation or change. You can contact Norse Atlantic Airways customer service to review the options associated with your specific booking.

    I reached out to this business at 18556689025 for assistance. The call was answered in a timely…read moremanner, and the first representative was helpful. Although I was transferred once, the second representative was knowledgeable and provided the information I needed. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

    Photos
    JetBlue Airways - For urgent support with 'JetBlue Airlines representatives', call 1 866 952 52.25™ OR 1.833.332.2381and reach 'JetBlue Customer Service direc

    For urgent support with 'JetBlue Airlines representatives', call 1 866 952 52.25™ OR 1.833.332.2381and reach 'JetBlue Customer Service direc

    JetBlue Airways
    JetBlue Airways

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    United Airlines

    United Airlines

    1.7(6 reviews)
    0.5 miLaGuardia Airport

    Comfortable seats, good enough movie selection and the flight attendants were all very helpful and…read morepolite. I've been using this airline for years now and have never had an issue. This past trip, another passenger asked me to switch my aisle seat which costs more mi why so her 3 year old could sit there. Although I hate any other seat, let alone the middle seat, I reluctantly agreed. Then one of the flight attendants saw me heading toward her to use the bathroom and apologized and said she told the family that they should just have the father sit in the middle seat and the child with the mother and other children in their row of seats (which I didn't even think of). She asked them not to bother me, but selfishly, they did despite the flight attendant pointing out that I paid more to have that seat. All and all, since she could not change what transpired, she did give me some complimentary snacks and apologized perfectly for not getting to rescue me from the situation as I sat. It made me feel better about being had by the selfish parents.

    I've written about United before. Suffice it to say, if you have a choice of United business or…read morefirst class, and economy on another "civilized" airline, take the economy class and skip United. You won't be sorry. OMG is all I can say. OMG. And I have flown them on more than a few flights thinking "this is a one-off bad experience" again and again. Well, fool me once..... Oh, and one thing before I forget. Sitting on their hard seats on long haul flights feels like one is getting an enema. 'Nuff said.

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    United Airlines
    United Airlines
    United Airlines

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    Southwest Airlines - Bag drop/ ticketing

    Southwest Airlines

    2.2(137 reviews)
    0.2 miLaGuardia Airport

    The Southwest Airlines main customer service number is *1 (866) 346-5014TM or 1 844 239-0422*. This…read morenumber is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. ##. A Journey Where Every Detail Has Its Place A remarkable travel experience begins with the feeling that everything is falling naturally into place. Business class brings together thoughtful preparation, elevated comfort, and attentive assistance to create a journey that feels composed from the very first step. Rather than treating the flight as a simple passage between destinations, travelers can immerse themselves in an experience designed to make the time in between equally worthwhile. ##. Travel That Complements Every Kind of Journey The reason for traveling can shape the entire experience. An important business commitment may demand concentration, a long-awaited vacation may call for relaxation, while a special family occasion may be all about enjoying every moment together. Business class accommodates these different expectations through adaptable arrangements, useful conveniences, and dependable support that help keep the journey aligned with the traveler's priorities. ##. A Refined Retreat Above the Clouds Beyond the aircraft door, the cabin offers a sophisticated environment designed around freedom and personal space. Generous seating, elegant finishes, subtle lighting, modern technology, and carefully integrated features create an atmosphere that can shift effortlessly with the needs of the traveler. Whether the hours are spent preparing for an important meeting, enjoying a leisurely meal, watching entertainment, reading quietly, or resting undisturbed, the cabin provides an inviting sense of privacy and tranquility. ##. Hospitality That Speaks Through Thoughtful Gestures The finest service is often found in the details that never feel forced. Carefully crafted dining, distinctive refreshments, considered amenities, and engaging entertainment add richness to the inflight experience while preserving its calm character. Cabin professionals bring together warmth, discretion, and genuine attentiveness, responding to passenger needs with confidence while allowing each traveler to enjoy their own rhythm and personal space. ##. A More Effortless Way to Move Forward The experience continues naturally beyond the cabin, where coordinated airport services help simplify the transition from flight to destination. Priority check-in, expedited procedures, organized boarding, efficient baggage coordination, and arrival assistance reduce unnecessary interruptions and make each stage easier to navigate. Travelers can move forward with greater clarity, knowing that valuable time and energy remain available for the plans that matter most. ##. When the Journey Becomes Part of the Destination Business class offers more than an upgraded seat--it introduces a different perspective on what air travel can be. By blending sophisticated surroundings, intelligent coordination, genuine hospitality, and practical convenience, every stage becomes part of a more rewarding experience. Travelers arrive not simply having completed a flight, but having enjoyed a journey that leaves them refreshed, focused, and ready to embrace whatever comes next.

    The Southwest Airlines main customer service number is *1 866-(346)-5014 TM or 1 844 239 (0422)…read moreTM*. This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. #. A Higher Standard for Every Journey Every memorable destination deserves a journey that reflects the same sense of excellence. Business class transformed modern air travel into an experience where refined sophistication, intelligent innovation, and exceptional hospitality blended effortlessly. Every stage of the journey was thoughtfully designed to deliver comfort, efficiency, and inspiration, making every flight an experience to enjoy rather than simply complete. #. Thoughtfully Designed for Every Traveler Every journey begins with a purpose, and business class was created to adapt naturally to every travel experience. Whether traveling to pursue international opportunities, discover remarkable destinations, celebrate personal milestones, attend meaningful events, or reunite with family and friends, every service evolved around individual expectations. Each experience delivered flexibility, reliability, and premium comfort that enhanced every moment of travel. #. An Elegant Space Above the World The cabin welcomed travelers into an atmosphere where contemporary design and advanced technology created perfect harmony. Spacious seating, sophisticated interiors, immersive entertainment, seamless connectivity, ambient lighting, and carefully integrated amenities combined to create an environment that encouraged relaxation, productivity, and quiet reflection. Every mile in the sky became an opportunity to enjoy a more rewarding way to travel. #. Personalized Hospitality Without Compromise Exceptional travel is defined by thoughtful service that feels natural and effortless. Carefully crafted culinary experiences, premium refreshments, elegant onboard comforts, and attentive cabin professionals came together to deliver an atmosphere of genuine warmth and professionalism. Every interaction reflected a dedication to creating meaningful moments that transformed every flight into a memorable experience. #. Smooth Transitions at Every Stage Business class extended its premium philosophy beyond the cabin through services designed to simplify every part of the journey. Priority airport assistance, efficient check-in, priority boarding, dependable baggage handling, and organized arrival support ensured every transition remained seamless and stress-free. Every process reflected a commitment to convenience, confidence, and complete peace of mind. #. Every Destination Deserves an Exceptional Beginning Business class became more than an elevated travel option--it became a complete expression of modern travel excellence. By combining timeless comfort, innovative technology, personalized service, and dependable reliability, every flight became an inspiring part of the adventure. Every destination welcomed new opportunities, while every journey encouraged travelers to explore the world with greater confidence, comfort, and excitement.

    Photos
    Southwest Airlines - LGA to HOU

    LGA to HOU

    Southwest Airlines - Cockpit

    Cockpit

    Southwest Airlines - LGA to HOU

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    LGA to HOU

    Air Canada

    Air Canada

    1.6(60 reviews)
    0.2 miLaGuardia Airport

    BLUF: Comfortable short-haul international seats; excruciatingly uncomfortable long-haul…read moreinternational seats. We recently took a few Air Canada flights between LaGuardia Airport and Japan. We flew from LaGuardia to Montreal, Montreal to Narita Airport, Haneda Airport to Toronto, and Toronto to LaGuardia. While it's been a several years since I've been on an international flight, I don't recall economy seats as being as uncomfortable as Air Canada's economy seats for our flights between Canada and Japan. I simply couldn't find a position in the seat where I was comfortable enough to fall asleep. By contrast, it's not hard to fall asleep on a New York City subway or bus, even though that isn't recommended these days. The economy seats on the flights between LaGuardia Airport and Canada were much more comfortable. Another issue we encountered was the lack of storage space. Some customers took up more space than allotted, by putting both their carry-on luggage and personal bags into the overhead bins, where the latter was meant to fit underneath the seats. That said, flight attendant service was professional and polite. The international flights to and from Japan (in July 2023, anyway) equip each economy seat with a single-jack headphone socket and an USB-A socket. The short-haul flights to and from Canada equip each economy seat with a dual-jack headphone socket, one USB-A socket, and one USB-C socket. I recommend noise-cancelling earbuds or headphones, and compression socks, especially for long-haul international flights.

    I rarely write negative reviews, but after months of correspondence with Air Canada and a complete…read moredenial of any restitution, I believe other travelers deserve to know about my experience. My wife and I were scheduled to travel from LaGuardia to Lyon, France, on April 2, 2026 (Booking BL5Z42). Our itinerary began with Air Canada flight AC8641 from LaGuardia to Montreal. Our trip unraveled almost immediately. We were informed that our flight from LaGuardia to Montreal had been cancelled, and we were given two choices: delay our vacation by a full day or fly to Paris instead and make our own way to Lyon. To avoid losing a day of our trip, we chose the Paris option. Air Canada arranged transportation from LaGuardia to JFK so we could board an Air France flight to Paris. We appreciated that effort. However, the meal vouchers we were given at JFK were not accepted by the airport vendors, leaving us with $97.80 in out-of-pocket meal expenses. Because we arrived in Paris rather than Lyon, we also had to rent a car and drive several hours to reach our destination, adding another $289.38 in unexpected costs. Unfortunately, the return trip was even more frustrating. Before leaving France, we discovered that our return reservation had completely disappeared from Air Canada's system. It required two separate phone calls--each lasting more than two hours--to have our return flights restored. After arriving in Montreal, our connecting flight to LaGuardia was cancelled. We were initially rebooked through Toronto with an overnight delay before working with an airport agent to secure seats on the next available direct flight to LaGuardia. During the trip home, we received 13 separate emails announcing delays, cancellations, seat changes, upgrades, and downgrades. Keeping track of our actual itinerary became nearly impossible. At one point, my wife and I were upgraded to first class. A few minutes later, I was removed from first class and reassigned to the last row of the aircraft in a non-reclining seat while my wife remained in first class. After everything that had already happened, it felt like one more unnecessary frustration. To be fair, every Air Canada employee we dealt with in person was courteous, patient, and genuinely tried to help. My criticism is not directed at the frontline staff. My disappointment is with Air Canada's handling of the situation afterward. The airline ultimately attributed our travel disruption to weather and declined any reimbursement or goodwill compensation. While weather can certainly disrupt air travel, many of the issues we experienced were unrelated to the weather itself: our return reservation disappearing from the system, more than four hours spent on hold to restore it, unusable meal vouchers, repeated itinerary changes, conflicting notifications, and the complete lack of any customer recovery despite documented out-of-pocket expenses. In total, we incurred $387.18 in additional expenses, not including the many hours spent resolving problems that should never have occurred. Travel disruptions happen, and I understand that airlines cannot control the weather. What they can control is how they care for customers when things go wrong. Unfortunately, that is where Air Canada fell well short. What should have been an unforgettable vacation became memorable for all the wrong reasons. Based on this experience, I cannot recommend Air Canada and will choose another airline whenever possible.

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    Air Canada
    Air Canada
    Air Canada

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    JetBlue - Queens Early Morning Dawn - JetBlue (Oct 2023)

    JetBlue

    2.2(115 reviews)
    0.5 miLaGuardia Airport

    I can't say enough about JetBlue, it is an amazing airline. It has always been a great airline…read more Jetblue has always been my airline of choice but can't always be my airline based on destinations. Their planes are always clean when we get on. Unfortunately someone always stashes that piece of garbage and I'm usually the one who finds it. LOL. They do a great job of preparing flights from customer to customer. The attendants are always very friendly, courteous and professional. A great group of very talented and committed individuals. They should all be very proud of themselves. The seating is always comfortable and there is always enough legroom. (I'm 5'11"). The video screens are a good size and there is always enough entertainment choices. I'll give the snacks an ok. Nothing spectacular but OK. I definitely miss the blue chips. Their free hi speed WiFi is a definite plus. Easy to connect and use. I don't mind flying, really I don't. When I do, I find Jetblue does a great job. I'm not always thrilled about be put into a tube and shot across the country sitting for 3-6 hours but when I do, Jet Blue is the way to go.

    We flew LAX to JFK yesterday on the beautiful Mint service and LOVED it. Travel tip, try and get…read morerow 2 or 4... private pods. Our flight attendants Solēe and Shenika could not have done more to start my wife's bday trip, right down to a birthday card!!! Drinks and food were first class and the ride was wonderful! Entertainment on the screen made the flight seem much shorter, but with our amenity kit and fluffy blanket, we were happy flyers!!! Highly recommend Jet Blue and our two stars!!!

    Photos
    JetBlue - NYC on approach! Beautiful!

    NYC on approach! Beautiful!

    JetBlue - FAO Schwartz! In LaGuardia airport!

    FAO Schwartz! In LaGuardia airport!

    JetBlue - Manhattan Island in the middle - 42nd St. dead center. Zoom in.

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    Manhattan Island in the middle - 42nd St. dead center. Zoom in.

    Precision NY Chauffeur & Airport Transportation Service - NEW 2026 PNY LUXURY FLEET READY FOR CORPORATE AND PRIVATE EVENTS.

    Precision NY Chauffeur & Airport Transportation Service

    5.0(634 reviews)
    5.7 miTheater District, Midtown West
    Certified professionals
    On-time commitment

    They provided exceptional service from the start until the end. Their communication was great…read more Their drivers were polite, and the vehicles were very clean and comfortable. They provided car seats for our young children, and were also flexible when we needed to change our return date and time. I will definitely use them again.

    I just wanted to respond to the comments made by the owner Muhammad W. First of all, I do…read moreappreciate his polite response. I just want to make sure that I'm clear about the failed "Lowest Price Guarantee". After making two separate efforts to clarify why Precision's price quote was so high and why the Lowest Price Guarantee wasn't being honored, I went with another company. And, I'm really happy that I did. The company that earned my business, was not only comparable, but, in my opinion even superior. Muhammad's response appears to indicate that the companies that gave me price quotes were somehow inferior. Precision has been in business 18 years, and the company I went with has been in business longer. Precision's price quote was much higher than the competition and was for a Cadillac or Volvo sedan, not the beautiful new black SUV that picked up my girlfriend. Lastly, the professional chauffer that was our driver, was impeccably dressed in a black suit and tie. Our driver had over 30 years experience as a licensed, professional chauffer. This gentleman even showed up 25 minutes early! What an incredible experience! Muhammad, I truly appreciate your response and your generous offer. The purpose of this updated review was to clarify that the company that we went with, was not inferior in any way. For some reason, you referenced Uber or a taxi service in your response. I hired a superior, licensed, insured and incredibly professional competitor. Price was certainly not the only deciding factor. I'm hopeful, that this could be a learning opportunity for you and you organization in regards to your " Lowest Price Guarantee". Thank you again.

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    Precision NY Chauffeur & Airport Transportation Service - PNY 2023 EXECUTIVE FLEET FOR CORPORATE AND PRIVATE CHAUFFEURED TRANSPORTATION

    PNY 2023 EXECUTIVE FLEET FOR CORPORATE AND PRIVATE CHAUFFEURED TRANSPORTATION

    Precision NY Chauffeur & Airport Transportation Service - NEW 2025 MERCEDES S CLASS READY FOR CORPORATE AND PRIVATE BOOKINGS WITH CHAUFFEUR.

    NEW 2025 MERCEDES S CLASS READY FOR CORPORATE AND PRIVATE BOOKINGS WITH CHAUFFEUR.

    Precision NY Chauffeur & Airport Transportation Service - PNY 2026 EXECUTIVE FLEET OF SEDANs FOR CORPORATE AND PRIVATE CHAUFFEURED TRANSPORTATION

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    PNY 2026 EXECUTIVE FLEET OF SEDANs FOR CORPORATE AND PRIVATE CHAUFFEURED TRANSPORTATION

    Spirit Airlines - airlines - Updated August 2026

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