Just had a repair done at HJW Auto Repair and Greyson was incredible! He was so kind, professional,…read moreand quick -- he truly went above and beyond. I highly recommend him and will absolutely trust him with all my future repairs.

Quick, detailed, professional and very affordable. Give Harry a try. Very impressed with the…read moreturnaround time on my brake job. Harry has now done brake work on both my cars. Very affordable, very professional, and quality work done quickly. Please be sure to check him out.

Not trustworthy! Avoid at all cost. Before the ink was dry as I was half an hour down the road all…read morethe check engine lights appeared on. I'm sure the codes were cleared momentarily to manipulate the sale. At the time of the sale, I purchased the extended warranty and Next Step was pushy about their shop doing the repairs. The car was with them for months often on because the repairs were so poorly done. The Audi dealership said upon the initial inspection after I purchased the vehicle, reported the repairs would exceed the value of the car, keep in mind this was shortly after the purchase because the check engine lights were on. The car was inspected by 2 independent mechanics after Next Steps "New Engine" installment and the overwhelming report is that the NEXT STEP should never touch a vehicle again. Bolts were missing parts were put in the wrong place, hoses weren't connected properly. The list goes on and on it was about a 10 page detailed report from each in evaluator. The independent mechanics were disgusted that NEXT STEP would take advantage of a customer because Audi prides itself on brand loyalty rather than making a quick slimy sale. Don't walk away from this place, RUN. It's more like NEXT "MISTAKE" rather than NEXT STEP.

I purchased a 2016 Mercedes' from this dealer with 59k miles. The only maintenance performed was an…read moreoil change per my request before I bought the vehicle and had it shipped to Maryland. Once in Maryland I had to change the tires as they were bald and Matt refused to replace them before purchase. Then I had the car inspected at the local Mercedes' dealer and it had a major oil leak that had to be repaired in addition to all the maintenance required at 60k miles. Next step Auto Sales does not service their vehicles before selling them. Their goal is to stick you with maintenance costs and not take any liability for the condition of their cars before selling them. The Mercedes' dealer quoted 4K worth of maintenance required after inspection. I purchased the car for 27k. Steve the dealer owner denied the oil leak even though Mercedes' listed this issue on their inspection report. Steve also refused to honor the dealer warranty that came with the vehicle purchase which includes the engine and was quoted for 90 days / 3000 miles. I would not recommend buying a car from this shade tree dealer. Customer satisfaction is not on their radar at all! They just want to get your money and leave you stuck with a poorly maintained vehicle. Very sad. Below are pictures of the air filter and cabin air filter of the Mercedes' that they claimed to have serviced before the sale. Laughable to say the least. These guys should change their dealer name to "3 steps back auto sales"! If it was not for them having the particular car I wanted with the options I was looking for I would not even have bought a car from a non factory sponsored dealer like this one. Not hard to see the difference in customer service and the vehicle condition when using a low budget shady dealer such as this one. Stay away!

Excellent people, excellent service. this company stood up and fought for us when the going got…read moretuff. Eric and his staff are informative, professional and carin. I highly recommend G&R automotive for any and all car service needs.

Eric has been servicing my car & my wife's for about a year or so. I have had excellent experience…read morewith him, timely service. He even came out to me on the road, as I was doordashing and my exhaust fell. He brought a jack, tools, and some wire and temporarily put my exhaust in place so I could continue earning...ON HIS OWN TIME!! I would highly recommend him, as he reminds me of the mechanic my dad used to frequent years ago...a neighborhood guy who is helpful and knowledgeable! Five big stars!!

I was really happy with my service here, I'd give 6 stars. They got my car in quickly, and it…read moreneeded quite a bit of work after failing the Ohio echeck. I got constant updates about the status of my car, and the staff worked with me every step of the way to troubleshoot different options and find cost-effective alternatives as able. I'll be going back if I have any more issues with my Trailblazer.

Got a flat during rush hour in the morning on my son's car on 90. Got it right there, in the shop…read moreand ordered 4 new tires, no hassle and even informed me of the other problems on my son's Fusion. Staff is super friendly, and had all the work I needed done by the end of business day. Thank you.

For Christmas, my parents gave me this awesome car care set, complete with gift certificates to…read moredifferent local auto centers. And since my car was due for an oil change anyways, I decided I'd try out Detroit Automotive. Your typical car care center inside a gas station, the girl at the front desk was friendly. She said everyone just went on lunch so it could be awhile, no biggie, my parents lived literally a mile away so I just walked there. An hour later, the car was ready. Standard oil change, car check up stuff, it was free so I can't comment on the prices. But what really surprised me was the fact that they did a follow up phone call which I felt was above and beyond because for all they knew, I was just a girl with a gift certificate and never coming back. If I wasn't trying to learn how to take care of my car myself, I totally would!

Before I had the hillbilly three doors down working on my car while parked in the street, I would…read morecome here for my automotive repairs. It sometimes could be expensive, the work was always of good quality though. They also rent out U-Hauls, so if you need to move something around Lakewood, you can come here and do it. They also have gasoline. The oil change prices are not too bad.

It's really hard to find HONEST car mechanics…read more Twice now, I have taken my car in and told them I was sure I needed brake pad replacements. Both times, they sent me on my way with the assurance that the brakes were fine. A dishonest mechanic would have replaced them the first time. Their prices are reasonable and they have often times, tweaked things for free. Although I believe no mechanic is perfect due to the nature of the business and countless variables, I am fairly confident that A to Z does honest reliable work. I would highly recommend them.

I have been taking my 97 Ford Taurus to another mechanic for at least 5 years, and needed my brakes…read morechecked during a short work week (Thanksgiving week). Since my regular mechanic was swamped and was leaving for vacation, I decide to try A to Z after some research. Every past review was positive. John was very accommodating. He checked out my vehicle (no leaks or damage), topped off the brake fluid and put air in the tires for no charge. He would't even accept a tip. The issue seems to be resolved. Friendly and honest customer service. Highly recommend to anyone who owns a relatively older vehicle in North Royalton. I am seriously considering switching permanently, because I like John's management style better. A to Z answers their phone, unlike my regular mechanic, who doesn't always pick up or, for that matter, return phone calls when I leave a message. It seems that A to Z appreciates the business.

really helpful, able to take my sister in law on short notice and fair prices! would recommend.read more

Sass Automotive always does a phenomenal job. Reasonable prices and trustworthy. I know that I can…read moretrust that my car is taken care of when I go here.

Prompt communication. Straightforward transaction. Vehicle was just as described - no issues, no…read moregimmicks. I'm very satisfied and have absolutely no complaints or buyer regret. Would recommend this used car dealer to close friends and family. All their cars on the lot seemed like quality vehicles so many to choose from and to everyone's liking

This is my second vehicle from Sunbelt motors a nice dodge journey. I travel a heck of alot for…read morework so I needed a dependable car. This is a family owned business and they are awesome. If you are looking forva reliable car with honest caring people go to Sunbelt. You won't be sorry. My last van a town and country had 80k on it when I got it. With proper maintenance over 300k!! So my question to you is..what are you waiting for ? get down there to Sunbelt motors! Don't waste your money at other buy here pay here lots. Pay less down somewhere else? Get ready to spend that money rehabbing the car! Because other lots are dubious at best. They have a family owned reputation to uphold. You get what you pay for clean cars w a fair price.