Excellent service and makes travel so much easier! The drivers are professional and helpful.read more

We booked OMR for our recent Disney vacation and was deeply disappointed with the result. With OMR,…read morethe driver is supposed to meet you at baggage claim, assist you, and escort you to your vehicle. Our driver texted us when we arrived to let us know he was on site. We let him know we were at baggage claim and he asked us to take an elevator and come down stairs. Then he directed us to meet him outside. None of the services expressed were received. We paid $135 (plus gave the customary $25 tip) when I could have just gotten Uber Black. I emailed OMR and was told that I indeed did not receive the services that they had spoken to their driver about the expectation of the company. They did not offer any sort of refund. In a reply, I explained that I thought a fair resolution to this issue would be a partial refund. As the driver did get us to our hotel, I would not expect a full refund, but we also did not get the services we paid for so a partial refund seemed logical. After 2 weeks I finally heard back from OMR and was told I could have a $25 credit on our next booking, should we return to Orlando. I will not be utilizing this company again, as they clearly do not care about their customers, even when they admit to not providing the promised services. Really disappointing.

We booked an 8-person limousine for my sister's birthday celebration. Our limo arrived right on…read moretime and our professional and courteous driver, Sydney, was great! The limo was prefect, it was stocked with water, mixers and ice as well as stemware. It was even decorated inside for her birthday. My sister was absolutely surprised by the limo and couldn't stop talking about it! It was the highlight of the night! We traveled an hour to our destination in comfort and after our dinner show Sydney and our awesome ride were waiting for us right where he said they'd be. It was such a treat to be able to ride in comfort without worry. From start to finish a great company to rely on. We were very please with their service and product and would book again!

Fantastic!! Took the party bus from Orlando to Tampa for a concert on Valentine's Day. Bus was so…read moreclean, very well stocked. Great rate! Will definitely use again when we're in town! Thank you!

Ed is very responsive, friendly and accommodating. His SUV is very clean and spacious and he is…read morealways on time. I have had enjoyable trips several times and highly recommend him.

One of the best drivers I have ever used. Ed drove me from the airport to his AirBnB and also…read moreprovided transport around Orlando. He shared so many stories and made the ride enjoyable. His Range Rover was almost as immaculate aa his hair and he shared some of his music with me. Ed is the only choice for transport in the Orlando area.

did a last-minute booking 100% satisfied reliable on time safe driver comfortable SUV I was able to…read moremake my flight on time would recommend the service 100%

Excellent Service; Van was spotless and had obviously just cleaned before they came to pick us up…read more Driver was very polite, very professional and readily assisted mobility challenged passengers to enter & exit the van. HIGHLY RECOMMEND this company.

Once again, Orlando and his team did not disappoint. Time flies because we have been to the…read moreOrlando/Disney area multiple times in the past few years (how/why?! My child is too young for us to "have" to have visited so many times...that darn Mickey Mouse always has us coming back for more...), and only now am I realizing that we have been sure to use VIP Luxury Transportation each.and.every.time. I would not have it any other way. Be it to or from the airport or Hyatt Regency Orlando International or Disney's Grand Floridian or Port Canaveral, this is the team I use and will always use. Courteous, friendly, on time, safe, respectful, and always anticipating your needs. That is what makes them stand out. They are always ready, and do so with the highest service standards. Movies for the kids and water for all doesn't hurt either - but it's everything else they do, that is so hard to put into words, that keeps me loyal. Thank you again to Orlando, Heidi, and the entire team for always making sure our Florida adventures start and end on a high note. Perhaps consider adding a box of tissues in the back seat for the way home - as the end of a vacation is always bittersweet [smile]. Ha! Five stars all the way!

Amazing and consistent 5 star service! Have used this cAr service from MCO to Disney and from the…read moreresorts to the parks for early park openings. Car seats were expertly installed and spotlessly clean. Highly recommended for a stress free trip too Disney!

Best Taxi Driver ever!!!! Teme took care of me and my Family during our vacation in Orlando. very…read morerespectful driver and always on time with Reasonable Price