I fully explained to them(10 minutes)how I wanted my poodle cut. I SPECIFICALLY asked for a teddy…read morebear cut that has the rounded hair around his nose. I even provided a picture that I showed her in the person and I sent the exact picture to their phone as reference. In addition to telling them specifically how I wanted my dog's face cut I also explained how I didn't want the hair above his nose to be shaved down due to the fact I hated that look and I wanted the round cut. She assured me that was fine since he had more than enough hair. I come to pick him up ( 3+hours later) and his cut is the EXACT WAY I SAID I DID NOT WANT IT!!!I asked why did they cut it that way and her reason was because she forgot. How do you forget the specific instruction on a cut of a paying customer. I explained it and left a picture for her to just cut my dog the way she felt she wanted to cut him. I expressed how I hated it and I should be compensated. This experience was horrible. A groomer is someone you should trust to listen to you and provide a service. I will NEVER return. I left in tears because my request was not unreasonable and all I got was that she forgot! That is totally unacceptable!! Once my review was posted and the owner replied, I then get a text with the following reply which is a complete LIE! I asked more than once if it was due to my puppy being hyper and was told it wasn't NOT. Hime being hyper wasn't even mentioned until they tried to go around the fact that she simply forgot to cut him as I requested. No accountability and no responsibility on their part in FORGETTING ( her exact words) to respect my request on a cut. I would rather them just apologize than to try and cover it up or make "better" by lying. I left a review to others to see my experience and to be careful. I would have more respect if they replied with accountability and the fact that they should listen better and communicate better.

Elvie has been groomed by Fashion Pets for a while now. They very good with her…read more Thanks so very muc, Rita

They did such a good job! This was my dog Mick's first haircut and he looks so good! They were very…read morenice and I would highly recommend this grooming service!

Erin did an incredible job with my kitty. His first full cut, I was really scared for the both of…read morethem. He looks beautiful and she handled him perfectly! Thanks so much!

I just made an appointment with these ladies, I think they're very keen on business and love dogs…read more Houston's traffic definitely is much worse than before, although I am still new to this city but I hear this from people all the time. That's why we chose Mobile dog grooming, and we need them. If there is nothing to pick on the service, I think it's very cruel to bring people's reputation down by saying they're late! I'm sure when you're sending your dog to grooming, you're not always on time too.

I was so pleased! 100% did exactly what I wanted and very precisely and neatly. I am so happy to…read morehave found a good groomer for my 2 little long hair chihuahuas. Will definitely be using again and again.

I've been bringing our golden retriever here for a few years and I really like the work they do and…read moretheir friendly service. Everyone I've encountered here has been so nice and helpful. I know my dog is being cared for while she is there and she looks so pretty when I pick her up.

They do such a great job with my older toy poodle and my nervous younger toy poodle. I used to go…read moresomewhere closer to my house, but I felt like my dog always came back more anxious than he went in. At Kreativ Pet Klips, they take their time if your pet is anxious or stressed, and that patience is worth it for my pups. Also I appreciate the text reminders and updates!

I have been taking my terrier to Petbar for about a year after having difficulty finding a groomer…read morewho knew how to groom a terrier. I am so pleased with the job they are doing. My dogs love to go and come back home so happy! So glad I found them!!!

I'm leaving a 1-star review for Petbar Sugar Land due to repeated issues with the front office…read morestaff member Kim and how membership billing/appointments are handled. I've been a member for a couple of years, but over the last few visits Kim's behavior has not been a one-time bad day -- it has been a pattern. Her tone is rude and unacceptable, and the way concerns are handled is not what I expect from a business I've supported for years. The biggest issue is the lack of transparency and confirmation around membership bath charges. I receive texts to confirm appointments, but when it comes to counting/changing membership baths, they do not wait for confirmation. At the beginning of the month, my 5th bath was counted/charged because the first Tuesday of the month was treated as the 5th bath -- even though my membership payment date is the 4th, so that Tuesday falls before my payment date. I was told I would be charged $35. When I explained I was not aware of this, Kim's response was dismissive: "this has been the case," and I should "check my card," followed by an unnecessary Netflix comparison. She also said they have "300 customers" and she's not going to call customers to inform them.That response says everything: instead of helping clarify a confusing billing situation, the attitude was essentially "not our problem." After that, she ended the call and canceled membership. Petbar should understand they're not the only option in the area, and this experience made it clear that what looks like a "reasonable" membership comes with poor customer service, unclear communication, and billing practices that feel misleading. To be clear, I'm not upset about a policy existing -- I'm upset about the poor communication, the charge without proper confirmation, and the rude, defensive behavior when I tried to address it. Petbar membership does not mean their front office have free pass to be disrespectful. I asked for the owners/management to contact me because this is a serious customer service issue. I'm still waiting, and customers are not provided a direct way to reach ownership. If you're considering Petbar Sugar Land, be aware: expect poor communication, surprise charges, and rude front desk service, based on my repeated experience.They need major improvement in both customer service and membership billing communication.

Gret prices and my dog seems to like her. I mention "groomer" and he gets all excited!read more

Tommy's Canine Coiffure does a great job with small & medium dogs there is a weight limitation…read more Tommy's has been in business since the 80's.

My mother took our Havachon puppy here to get a grooming since our normal groomer is unavailable…read more Our puppy has curly-ish hair and he's mildly fluffy but he has dense & short hair so he's not prone to matting or tangles. His haircut looked an absolute mess as they left parts of him longer than others AND left choppy spots. Not only was the haircut a mess but they decided that he magically had hair knots in his ears so they decided to PLUCK it out which has resulted in my puppy developing an ear infection. When a groomer finds an issue with a pet they should be advised to talk to the owner about any "solutions" prior to them performing anything. This was not done....We also did not find out about this UNTIL after we visited the vet and called the groomers and that is when they informed us about the ear plucking. His ears were so irritated that his ear canal started bleeding and developing puss. You could only imagine how uncomfortable this is for a PUPPY. I do not recommend this place at all.

I don't usually write reviews, but our recent experience at WoofGang Bakery & Grooming in Sienna…read moremade it necessary. My mom brought our dog in, and while she may not have thought the experience was "bad enough" to speak up at the time, when she came home and told me about it, I couldn't just let it go. We've taken our dog to other grooming places before and have never had issues like this. The woman at the front desk--an older/middle-aged Black woman--wasn't the nicest. She seemed a bit unsure of what she was doing, which happens, but what bothered us more was her overall attitude. If you're dealing with customers and their pets, basic friendliness goes a long way--and that just wasn't there. What stood out even more was the woman who I believe is the owner. While I was waiting for my dog, I watched her talk endlessly to a customer--just rambling on about who knows what. It wasn't a warm or engaging conversation; it felt more like the customer was stuck listening, and you could tell they were trying to politely escape. But beyond the talking, what really rubbed me the wrong way was how she treated her staff. There was a vibe--like she wasn't the kindest or most genuine with them. It's not something you want to feel in a place where people are trusting you with their pets. And here's what really pushed me to write this review: my dog's tail was left looking choppy and uneven. It was the most noticeable part of his grooming, and it just wasn't done well at all. That's not something I expect from a professional grooming service. To top it off, a friend of mine went in a few days later and had her own odd experience. That same front desk associate offered her dog food that was about to expire. She took it but found it even more strange that the lady confidently told her it was about to expire and that was why she was giving it to her to try--and honestly, so did I. That's not the kind of customer experience that inspires confidence. Overall, between the poor grooming, the awkward energy, and the unprofessional vibe, we won't be coming back.

I have been bringing my Bichon Frise show dogs to Ana for over 4 years. She does a fantastic job…read moreand grooms are perfect. When you pick the dogs up she tells you things she has found and need to be watched! She is such a great groomer and person! She can groom any breed! Try it you won't be disappointed! Patty Riener Benson

This by far is the best pet grooming experience in the Houston area, very friendly loving groomers…read morewith real love for the animals. My Teddy has always been treated with TlC and he's so happy to get there and looks like a million dollars when I pick him up. Also, they recommended I get his teeth cleaned and thank god I did, saved his pearly whites for years to come. Don't let your fur baby miss this experience!