I fully explained to them(10 minutes)how I wanted my poodle cut. I SPECIFICALLY asked for a teddy…read morebear cut that has the rounded hair around his nose. I even provided a picture that I showed her in the person and I sent the exact picture to their phone as reference. In addition to telling them specifically how I wanted my dog's face cut I also explained how I didn't want the hair above his nose to be shaved down due to the fact I hated that look and I wanted the round cut. She assured me that was fine since he had more than enough hair. I come to pick him up ( 3+hours later) and his cut is the EXACT WAY I SAID I DID NOT WANT IT!!!I asked why did they cut it that way and her reason was because she forgot. How do you forget the specific instruction on a cut of a paying customer. I explained it and left a picture for her to just cut my dog the way she felt she wanted to cut him. I expressed how I hated it and I should be compensated. This experience was horrible. A groomer is someone you should trust to listen to you and provide a service. I will NEVER return. I left in tears because my request was not unreasonable and all I got was that she forgot! That is totally unacceptable!! Once my review was posted and the owner replied, I then get a text with the following reply which is a complete LIE! I asked more than once if it was due to my puppy being hyper and was told it wasn't NOT. Hime being hyper wasn't even mentioned until they tried to go around the fact that she simply forgot to cut him as I requested. No accountability and no responsibility on their part in FORGETTING ( her exact words) to respect my request on a cut. I would rather them just apologize than to try and cover it up or make "better" by lying. I left a review to others to see my experience and to be careful. I would have more respect if they replied with accountability and the fact that they should listen better and communicate better.

Elvie has been groomed by Fashion Pets for a while now. They very good with her…read more Thanks so very muc, Rita

I've used both Chanel and Jeni is the past to groom my dogs. Today I called and asked Jeni could…read moreshe squeeze in my 6 month old Scottish Terrier, and she had no problem getting her in. I dropped my baby off at 8:30am and was extremely nervous because she had never been groomed, and she's pretty assertive when it comes to being handled. Walked in and facility was very neat, smelled nice , and had curb appeal per usual. When I arrived to pick up my baby JENI DID AMAZING! I asked for a modified Scottie cut and Jeni Delivered. Her lines were so neat and blended. Jeni and my pup had become best-friends. If you are looking for quality grooms with friendly and convenient service 100% recommend!!!! You won't regret using these ladies. Thank you Ladies Both For the love and skills you have with my fur babies!

1 star off just because when I walked in it smelled like pee and it's just an unpleasant smell to…read morehave hitting your nose. BUT overall everything was great! The lady at the front desk was very kind and respectful. Jeni was the lady who groomed my fur baby and they did such a great job! They even gave Dexter a lion tail haha. He smelled great and they even trimmed his nails perfectly. I'll definitely be coming back :)

I am NOT a fan. I took my dogs a few times even though I wasn't impressed with hopes that it would…read moreget better (the location is so convenient!) but it got worse instead of better. The girl that works there could barely explain the package options much less answer any questions I asked. She left much to be desired in terms of professionalism and politeness. She wasn't terrible but seemed like a moody teenager who didn't really want to be there (which could very well be the case) but can I please get a smile and some complete sentences occasionally? The dogs always seemed stressed when I picked them up but the girl insisted that I had to leave them almost all day for a basic groom. I decided not to go back after I went to pick them up last time and there were urine puddles in the dog area that she wasn't even aware of. If they hired someone else, I would consider going back.

Excellent. Amber now has a mobile grooming van. My doggie hates the groomers but likes Amber…read more She makes him always look cute.

The negatives should be allowed!! I'm furious that there isn't negatives on yelp.... cut a huge…read morehole in my baby then to say "it's just a skin cut, just put hydrogen peroxide & Vaseline on it" WTF! Let me cut a hole in you to say the same too you! Didn't get the her name other than she doesn't really speak English. $50 cut!! It's not like it's cheap....... to now my baby getting stitches at the vet. To top not helping with vet bill, still charged for the cut with a big ol 5% discount.... OMG

I have been taking my dogs to Shugrem since they started, and I have never been displeased. I have…read morea husky, a chihuahua mix, and I used to have a border collie mix. All three of my dogs have VERY different grooming needs, and the Shugrem staff has been very attentive to what we request for our fur babies. My border collie would get her fur shaved shorter, my husky just gets a deshedding (I emphasize this every time I take my girls), and the chihuahua...gets a bath . When u pick them up they all smell AMAZING, are super happy, and exhausted from the fun they've had. The staff is extremely friendly and truly cares about your animals. I've learned to be as detailed as possible when giving instructions, so I get exactly when I'm looking for. I will be returning to Shugrem for as long as I have fur babies!

Highly Recommend!!!! My Havanese finished up not only looking gorgeous on her 1st groom but smiling…read morefor her groomer!

I don't usually leave reviews, but I felt this needed to be shared. I was very cautious about who I…read morechose to groom my goldendoodle--he's not the easiest dog to handle, and I've always been protective about who works on him. I reached out to Sparkling Pets after my aunt recommended them, saying they did well with her doodle. Unfortunately, my experience was extremely upsetting. When the groomer returned my dog, he was actively bleeding from his ear. His face and coat were smeared with blood. The groomer told me it happened while brushing and claimed the bleeding would stop and then start again. She also admitted she couldn't get it to stop. I would assume a professional groomer would have the proper supplies on hand to handle situations like this. Instead, I had to apply cornstarch myself to stop the bleeding. Accidents can happen, but the way this was handled was unacceptable. The fact that she handed me a visibly bleeding dog and didn't seem to have a proper solution or show serious concern is deeply troubling. When you pay a professional, it's because you believe they'll treat your pet with the care and skill you would--or better. That was not the case here. Never again. I do not recommend Sparkling Pets to anyone who values their pet's well-being.

What used to be my pup's original grooming business is sadly no longer. From 2 years old to 5, we…read morewere loyal customers and then the owner tragically passed. I want to thank you for taking such great care of my Teddy--even times when I couldn't make it back on time to pick him up, you all were so nice and kind. And he's never had a bad haircut. Simply the best. I haven't found a place truly as wonderful as this, but one day I just might.

Si sad to see this place go! My fur baby has been going here for yearssssss! I was caught off guard…read moreby the sudden closing without notice but hope all is well with their family!

So I'm not the review writer of the family......but I'm soooo HAPPY that I found it necessary…read more We've been on the hunt for a new groomer after breaking up with our Miniature Schnauzer's previous groomer. We've tried three different groomers, to no avail. Our dog doesn't get the typical Schnauzer cut, but that's how SHE wants it....lol. My wife & I stopped in earlier this week and were met by Jose. He gave us the rundown, info, etc. We set an Appt & she came out looking perfect- Very short on the body, minimal skirt, short beard, clean around the eyes. Luna has found her NEW HOME.!!

Hot Dog Grooming always takes great care of my fur baby. She looks wonderful after every visit. I…read morecan tell there has been attention to detail especially with her cut. That hasn't always been the case with other places I took her to.

10/10! I had the absolute best experience and loved Javier! He has years of experience and was so…read morepatient with my little pup. I felt so bad coming in, because my dog was badly matted and so nervous, but Javier took the time with him and took such good care of him. I was so happy when I saw my pup after his groom and you can tell he was so happy and felt like a brand new pup! My pup has been getting groomed, but I stopped taking him because he had a bad experience at a groomer, I was too scared to take him again, but I am so happy I found Javier! I felt so well taken care of. Javier is personal and will make you feel so good. You can trust your fur baby with his care! I am going to set up another appointment for my other dog later this week! Highly Recommend.

Took my baby here 1/12. i Said short cut in which it was cut short but not a clean cut. It was…read morekinda like all over the place. Anyways, got home to further snuggle with my baby. to find out she has been cut under her eye & on her forehead to the point where it is bleeding. I would NOT recommend taking your fur babies there. now I am having to pay a vet bill! wow. this has never happened at a groomers before. he claimed she was a good dog just "jumpy?"