Effortless oil change today. I called ahead to make sure they in fact had the right oil filter as well as the correct spec Mobil 1 in stock, which they did. Car was attended to immediately when I got there; technician & manager were thorough and knowledgeable. Service interval indicator was reset and fluids were refilled/levels corrected. Oil service was completed in less than 30 minutes. Pricing was above your typical quick lube price but on the low side compared to brand specialist independents--in other words, a solid value. read more

I used to get the "Express polish" which included car wax. They used to used wax and a buffer but now use spray and wipe car polish. No buffing no hand polishing at all. read more

$45 car wash - still tons of dirt all over the car. Especially the door handles. Dust left on the center console. Leaves still stuck on front windshield. Mediocre job at best. Would not recommend for the price. read more

Horrible job!!! Raised prices $6 in a year for a basic wash vacuum. They had the vehicle less than four minutes before they parked it for pickup. Had sand from trip to Compo Beach. Upon quick inspection: -Sand left in entire back seat - Sand in gear shift !!! - Sand on mats. - Sand in folds/stitching on leather seats Dust all over dashboard UGH A sloppy rushed grab the money factory. Go elsewhere read more

Service requested exceeded expectations. Spilled tomato sauce in the trunk of my SUV. I cleaned most of it but they managed to completely clean it. It cost money but it was well worth it. High quality car wash. read more

Stopped in for "the works" carwash, which includes vacuum of interior, exterior wash/wax, cleaning of the door jams, windows inside and out, tire shine. Visible dirt smudges on exterior, the door jams were 1/2 done, if the vacuuming took place, they need to explain the visible sand like particles in the rear hatch floor, on floors in front and back, the build up inside the tire rims. Really disappointing. Per the website, this should have been a 15 minute process from start to finish, no lie-it was more like 5. The positive is that yes, most of the exterior dirt was removed, car looks better but standards have seriously slipped at this place. Not planning on returning anytime soon. read more

Great wash, but pricey. I'd go more frequently if a few bucks less Oil change once was well executed I thought

I never had an oil change at Splash Wilton, so this review is only for the car wash. On 1/20/26 I stopped at the Wilton, CT location. I asked the attendant for full service wash, tires and inside matts. Once inside to pay, the cashier said the service I am getting is on sale. Unlimited washes for one month. I told the attendant that I didn't live in Wilton and was only visiting a relative. He said it was this months special and you can give your relatives the washes. While I was waiting for my vehicle, an elderly woman came in to complain and cancel her monthly recurring charges that she never asked for. After she was done, I said, I hope I do not have recurring charges and he said you do. I told him that this is not what I asked for and never at any time during our conversation did he mention "recurring" charges. He told me to call 888-697-7527 to cancel and I never signed anything. I only gave him my cell phone number. I told him to cancel the membership, but he didn't. Today, I canceled but I was misled and taken advantage of. My paid receipt says $34.99 but I was charged $63.80. I requesting a refund. I emailed Splash customer service but I haven't heard back. read more

The worst financial management our family has experienced. Never sign up for any promotional deal for one month. They had my card and charged me for several months, and will not give me the proper large refund. I do not think it is in the control of the local team. It is unquestionably the central owner and poor customer service. Go elsewhere. The prices are also very high for largely a machine wash. It is a shame they have a monopoly. Look for any others around here and share information. They are now resolving this issue thankfully after much back and forth. read more

It was suggested that I post this review on Yelp. Please note that if they'd just rewashed my car as requested that this could have been a 5-star review praising the customer service. It's the lectures about how this should have been $100 wash that are resulting in a 1-star review. * * * * * * * * * * * * * * * ** * * * * * * * * * Did you know that you should pay $100+ to wash your car in Wilton if you want a thorough wash? If you only pay $30 (THIRTY DOLLARS !!!) , you shouldn't expect it to be clean. (Even though I specifically said they didn't need to do anything to the interior. No vacuum, no windows, no door jambs, no dash dust. Just wash the crud on the exterior. Granted there was a LOT of crud. But it was WHITE crud. Pretty visible on the dark blue car.) They'll rewash - for free - if you bring it back and point out that they left visible crud on the car and point it out to them. But you get a lecture that you should have paid $100 to have them scrub it a little harder. So they did scrub it a little harder on the second round (a little more elbow grease, not any additional time) and it's very nearly clean, and then there was another lecture that I should have paid $100 to have them scrub it a little harder. Should I go back? Do I have a warm and fuzzy feeling? Do I think they deserve my business? Thinking I am heading to a less entitled wash in a less entitled town. read more

I've been coming to this car wash for years and the quality of service has completely gone downhill. I paid $35 for the super shine and this is what I got. They didn't vacuum out my trunk and the backseat still had dirt crusted on the seats and floor. Very disappointing read more

Splash Car Wash - Car Wash Near Me - Wilton, Connecticut

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Zach was great and got me in and out very quickly!! Much easier than having to go to the dealership and get a car wash to boot!!

Fast and convenient on a rainy day I am a regular customer but need to learn to change my own filters as that adds a lot to the bottom line. read more

great service all staff is very kind and the sale person is good lookking prices are great wait time is great you should definitely come by

Be careful and double check what services they have added on the barcode!! I waited to pay and was shocked when they charged me $127 for a detailing job. They added services I didn't ask for and when I complained, they said the services had already been done. They charged me $40 for cleaning seats (which I did not ask to be done) and another $40 for carpet washing which I was under the impression was part of the Super Interior package. Complete rip-off, will never come back. read more

This place does a very bad job. It's not so much the people because they try because they're understaffed. I showed up for a car wash there was four cars waiting to get washed with one person vacuuming and the other just asking people what service they wanted. I wait it out and get my car wash just to get back into my car and find out the garbage still. A little piece of rapper that was in plain sight and debris. I paid $45 for this car wash and it was definitely the worst car wash I have ever gotten. I would avoid this place at all cost unless you like giving your money away which in that case message me for my Venmo read more

Splash Car Wash - WRapper in plain sight I was there before car wash that was left in there along with the other debris you can see - Car Wash Near Me - Wilton, Connecticut

Wonderful service for my oil change which includes a car washing. great customer service and speedy. Was in and out in 30 minutes!! Highly recommend! read more

I wish I had read the reviews before I went. The salesman was very pushy and did not listen to what I wanted. He just kept jacking up the price and trying to insist I needed more than what I did. In the end I agreed to a higher price than I was comfortable with and upon further review is a higher price than what is even listed on the website! So I'm not sure who was pocketing my money... Then my car did not come out the front like everyone else's. They called me to the back parking lot where a guy just kept saying look what I did I cleaned this and I cleaned that, obviously trying to fleece me for a tip. It didn't seem like he was going to leave me alone so I finally gave him $5, after already paying so much more than I was comfortable with. Now my car was in the back and there's no way to get out from the back without going through the oil change, the car wash, or a side exit that was blocked. So he told me to drive out the front entrance which is one way for in only. This was my first and last visit! It may be the only car wash in town, but I will drive to another town rather than go back here! Also for the record - it's not like I drive a Lexus or have a designer purse. I have no idea why they targeted me like this. read more

We live in Wilton and have gone to the Wilton location many times. However, the quality of service and the management are getting worse. The guy who printed my bill outside wasn't clear about the cost of wash and complete detail work. I asked him if the wash was included in the complete detail and he said no. Paid $77 for the wash and express inside detail. After talking to the detail manager I was told that the complete detail (inside and out) for $225 included the wash. But he said that I have to pay $225 for the complete detail and not the difference between $77 and $225 as this was a different transaction. They did a lousy job washing my car. I was told that the general manager "Dan" was on a conference call. I left my name and phone number. I called several times that day and the next day but he was not available. Poor customer service. read more

Friendly staff working there. But the quality of the work is subpar. I do a better job myself. The car was not well vacuumed nor washed. And for the price! I won't go back until I see many more positive reviews. read more

they have cleaned our car numerous times. I trust them and the staff is very helpful and friendly. people will always find problems, and if there are none they just make it up. 1 star is incredibly harsh considering that they did their job, reliably and efficiently in every instance. read more

Recently I tried them for a car wash after a several year hiatus following a botched oil change. (See earlier review.) When I was at the register to pay, the cashier suggested I'd get today's wash "free" if I signed up for their "Unlimited Car Wash Club" at $24.99/mo. I signed up and as expected got charged that amount on my credit card. One month later, however, they banged my card for double that amount: $49.99. I called to complain and they said $24.99 was the only the "promotional" price for the 1st month. I was never told this by the cashier, so I called Splash to cancel and get a refund. The agent on the phone said I needed to come back to the store in person to cancel or request a refund, which -- of course -- is total B.S. designed to dissuade and delay cancellations. So I disputed the charge with Amex. I won't use these shysters ever again, and neither should you! read more

Went there simply cause i wanted a hand car wash service and it was close to home. I would agree with other reviewers, pushy sales person, trying to sell a package deal and asking me to buy it that day, else it would expire kind of deal LOL. Even after the "complete" hand wash, I still had areas on the car that had not been cleaned and had to explain it to them. The only thing good as another reviewer had stated was the waiting area and the very pleasant cashier. I felt the actual workers to be very friendly too, which was good, but for the car service, I wasn't impressed overall. read more

1. Is anyone in charge at this place? 2. Many employees/management. are not properly wearing their mask. The vacuuming lady and the big guy who does the oil changes both need mask that fit or mask training. noses constantly popping out. 3. Oil change, "NO WAIT" says the huge sign out front yet it was 1/2 hour after my car was pulled into the bay and finally put up on the lift. The other two cars in the other bay were left unattended for a very long period of time along side of my car. Finally the nose out of mask guy open starts working on my car. He ask if I'm getting a car wash too ( full wash comes with the oil change). He drains oil changes filter and fills it in no time, then with his nose out of mask drives my car around back to the nose out of mask lady who vacuums the cars for full service wash. She disappears as multiple other cars go by for exterior wash. Inside the wash area several of the cleaners are chinstrap maskers, The same wi the the dry off guys outside. 4. It appeared some other oil change customer had some type of issue with what they did with his car. Maybe his issue was the reason three cars sat in the oil change area with no work being done on them for a while. Some guy in a black Splash golf shirt who was walking and talking with the guy who runs the oil change area wore no mask at all. Looked like he may? Have been a manager? 5. I hadn't said a word but the cashier thanked me for being patient. I guess she also knew I was there for a very long time with very little going on. 6. My car gets washed and when it's done one of the dryer guys (also in a black golf shirt ) high pressures me (at close distance with his crappy buff mask that keeps falling) to alert me to the scratches that can be fixed with their five star service. 7. Had to De-Con my car after it was full service cleaned. read more

Decent job, but not for the price. They seem to care more about washing their friends cars than they do the customers.

So far I am 2 for 2. This was my second try and it was an equally poor wash. I showed them all of the places they "missed" with their hand wash and all I got was a shrug. For $40 you would think they could at least wipe all of the spots they missed when they were drying the car. You are far better off going to Russell Speeder or Wired or Fred's. You get as good of or a better a wash for half the price or less. read more

First time here today. They were very busy at 11am on a sunny Tuesday. All the workers were friendly and helpful. It was fun watching all the cars go through car wash line and they have a machine to shoot more soap on your car. The kids loved it. I had a special wash and special interior and the car was cleaned very well. Would recommend read more

Very pleased with results and customer service. Actually thought they were finished, but they said they wanted to work on the wheels a little more. Friendly customer service and comfortable place to sit and wait--although I didn't have to wait more than a few minutes. Even happier as had bad experiences at couple other Splashes. Would have been a 5, except they moved the passenger seat up to clean underneath it and didn't move it back. Confess to being a harsh-grader, so don't understand couple bad reviews. This was excellent. read more

Great Service, Mario did such an amazing job on detailing and waxing my car, looks amazing, very happy.

Just picked up my car from an interior detailing by Daniel. I am more than impressed (as a car-detailing-virgin). Every dog hair, every grain of sand, every wet nose print on the window, every sesame seed from my messy husband's morning bagel is gone! They were a bit disorganized in the store front and on the phone (disconnected, had to call back because they were busy, lines of customers), but it made it all worthwhile in the end. All minor hiccups. The place would have been empty if they didn't do a good job. PS - don't forget to tip the guy that scrubs your car! read more

I can't think of much posive to say about this place other than the indoor waiting area with some tables and chairs. Overpriced, multiple people throughout the "process" pushing additional services. Tried to charge me an unexplained additional $20 fee on my ticket for just a regular wash. They have a guy come in when your car is almost ready to explain to you how dirty your carpets are and how there is a shampoo special today only - I don't need a carwash consultant, I just wanted a hassle free carwash and this place is certainly not offering that. I would have given 2 stars but for a hand wash I expect to roll out of there with no water spots but closer inspection when I got home it looked like I went through the $1.50 self serve wash. I'd also expect at least a tire wipe for $22. They have a separate detailing area which seemed that a lot of people were using but I didn't use that. read more

I would give this place four stars, except for one annoying detail. It defeats the purpose of a "hand wash" when the gentlemen washing the cars do not rinse out the washing mitts between cars. It is not necessarily their fault, as cars are being pushed through so quickly they have no time between cars to take 3 to 5 seconds to rinse out the mitts. This is in full view of the car owners who are staring at them through the glass, scratching their heads, wondering why they're overpaying for a fake hand wash. "Excuse me, you're rubbing the grit from the previous car all over my paint." I've brought this to management's attention more than once, but the issue never goes away. Fix this problem, and I'll amend my review. read more

This place is expensive and inconsistent. My story is similar to others. 1 - If you are a "car person", you know that when washing, frequent rinsing of the mitts is critical, so you don't rub grit from one part of the car into the other. Last time I went through , the guy washed some filthy soccer mom suburban, and then went to my car WITH THE SAME MITTS. The guy on the other side did it right and swapped for freshly rinsed ones. Don't they know we are watching? 2 - The oil change guy yesterday had a major attitude problem. I pulled my white Jeep Grand Cherokee to the oil change station, and there was no one there. After wandering around a bit, the woman at the desk finally found someone. They guy blasted into the bay, driving too fast, bouncing over the lifts. Then he lifted the car without doing a good check on where the lift pads were hitting. Took less than 3 minutes. I wonder if he even changed the filter, I will check today. Never said a word to me, other than his nasty comment (see below). 3- Oil change started, and no one has yet asked me which of the many options I wanted. Today I just needed the 19.99 cheap change (FYI, that price does not include the filter, which is why it seems cheap. Total cost is $38. Misleading). So I stuck my head in to tell him. He snottily replies, "well you used synthetic blend last time". I got news for you pal, when I walk into a restaurant I don't eat the same thing every time. "Yes Sir, you got it" would have been the appropriate answer. 4 - The previous time I had them rotate the tires while it was up in the air. They did it wrong. Put tires in the incorrect positions. For a normal car, just go to the wash on Route 7 below the Merritt. $7. Bring you own towel to dry the leftover spots. They are pleasant there. I will say the actual car wash guys at Splash are reasonably friendly, although they usually try to up sell you on something. read more

10-15-15 I am compelled to update my review because once Mark, the CEO, read my review, he contacted me directly via Yelp and apologized for the error. He explained that I should have received the 19.99 pricing as indicated on the flyer. Mark offered a free oil change and a car wash at my convenience to make up for the mistake. So, I took him up on his offer today and I got a complete detailing as well. My car is beautiful! Thanks to the staff for their hard work. I may even splurge for a detailing in the future as it was so nice to drive away in such a spotless car. As usual, the employees were all so friendly, polite, and helpful. And, the owner is concerned about his business. I will continue to come back for services in the future. 10-12-15 I've been coming here for car washes for awhile now. It's expensive and basically hit or miss. Staff is always nice though and I take advantage of the three day return for a rewash. I came today to try the special oil change $19.99 advertised on the flyer, only to be told that my Honda requires synthetic oil and it would cost $69.99! The dealer charges $48.00. Not to mention that nowhere on the flyer does it state that the offer is not for synthetic oil. Naturally I refused the oil change and will go to the dealer. Flyers should be more specific. read more

To start my car is kept pretty clean and I try to wash/clean it once a week sometimes once every 2. I needed a quick wash after a softball game. pretty pricey for full service. I paid an extra $5 for them to spray my rubber mats with water and wrongly place them back in the car still wet. They hardly did any vacuuming. There's still dirt in my leather seats and dirt/dust on my seat controls and door sill. Exterior was basic but good. There are water spots on my windshield. Wheels could've been cleaned way better. Hardly took any brake dust off. Never will waste my money there again read more

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Needed a good wash before the holidays . Me & my wife got recommended to splash Wilton . Biggest mistake Ever ! if you care about your car DO NOT come here !!! I tried to let the guy know not to use a brush to scrub my car . he did not speak any English I tried to get his co worker to translate he didn't know English either !!! Does anyone washing the cars at that place know English ?! How can customers communicate when no one knows English ? I politely said it's fine an walked inside . Behind the glass you can watch your car being washed . (You would think these guys would do their best knowing customers are watching their cars ) but NO I watched the short man with a baseball cap and yellow apron wash a dirty car previous to mine and go straight to washing my car with all the dirt and debris on the washing mits from the previous car !!!! I go to the register to complain I was given nothing but attitude from the cashier woman with glasses . I asked to speak to a manager I was told "he's not around at the moment" I go outside to watch the guys dry my car an I see nothing but streaks . Mirrors still dirty . I walk to the back and see deep paint chipping scratches !!!! Splash Wilton doesn't care about your car only about your MONEY! read more

Splash Car Wash - Splash guys Washed my car with dirty mits & scratched my bmw!!!! - Car Wash Near Me - Wilton, Connecticut

Been going here for years.. I paid for the top end wash and wax. Wax didn't even come out of the machine. And my windows were so streaky on the inside I noticed driving at night I had to stop and get window cleaner and paper towels at the store to clean them myself..and to top it off my side mirrors weren't even done. Dunno what happened. They use to be great read more

Best local car wash. Attention to detail. Try and come during off hours or you'll be fighting the crowds. read more

Splash Car Wash - Car Wash Near Me - Wilton, Connecticut

For the money, a poor wash. Hadn't been there in quite a while, so maybe it was an "off" day, but wheels had not been wiped down, chrome strip along the rocker panel was not cleaned, missed a large spot on the hood and the entire area around the rear deck hatch was completely ignored. An extra $7 for "mat service" was a complete waste... a regular vacuum would have more than sufficed. All in the $43 wash (deluxe with mats) was worth maybe $15. Probably will never go back. read more

Shout out to Splash Wilton for doing an amazing job detailing my 2016 Subaru Impreza. The exterior had been infected by artillery fungus in Florida after sitting next to a mulched landscaped area. I had gotten an estimate for paint treatment and detailing that was going to cost north of $800, which I couldn't justify. On a routine car wash visit this past weekend the manager suggested that they could get it out for $110. I just picked the car up and it looks brand new. Wow! Thanks Splash!!! read more