Timely, Expert, and Convenient! I made a call to J…read more.B.Plumbing and Brian got back to me in 5 minutes. I told him the problems I was having with my toilet and sent him a picture of the toilet. He came over that day (within the hour) and diagnosed the problem , for both of my toilets. Brian came over the next day and fixed both of my toilets in under an hour!

Never responded to voice mail or text messages requesting an inspection and estimate for plumbing…read morework.

I used Aqua Plumbing to replace a water heater and fix a leak. The service was timely and Aqua did…read morea very professional and thorough job.

So these guys have a fee to come out and look at a job, that's not unusual. However they say that…read morethey have a fee to come out and look and give an estimate. Problem is they come, they look and no estimate is ever given. Then they want you to pay fee without giving an estimate. That way they can keep charging you a fee. With all the qualified plumbers out there I would never recommend Aqua Plumbing and Heating!!

Good work appreciate the quick service and visit from the pink truck! Happy to make future calls.read more

John came to my house to fix a broken pipe. His work was clean and I was surprised how fast he…read morefixed it. Best plumber in the city! Fast, reliable, and reasonable.

Michael was very helpful in getting my water heater replaced. He explained the different options…read moreand presented his professional opinion as to which was best. I definitely recommend his services.

Impeccable customer service. Very knowledgeable. Arrived promptly for appointment and resolved the…read moreissue quickly. Highly recommended!

Warren is one of the good guys! Since buying my home in East Oak Lane I've had multiple plumbing…read moreissues without resolution. Warren was different. He took his time today -- on a holiday! And, troubleshot floor by floor what the issue could be. He listened to my concerns and we agreed a nice plan forward. Most importantly, he cleared the problem and I understood everything he did and why. I'm glad I finally locked in with a good plumber. You should, too!

Warren at Boss Plumbing & Heating offered an unparalleled customer service experience. I had an…read moreissue with the kitchen sink and he was able to diagnose, articulate the issue, and fix the problem in a kind/professional manner. He responded swiftly to texts and was at my home within the hour after the initial inquiry. Quality work and valuable advice for how to maintain the plumbing in the home. I'll be choosing Boss for all my Plumbing and Heating needs moving forward.

RIP OFF!!!! Called these guys to install a new hot water heater. Plumbing was there from the…read moreprior hot water heater. Including going to pick up a new unit and installation was 2.5 hours. They charged $2,500.00 for installation!!!! That's $1,000 per hour!!! If you want to get ripped off, then use this company.

I had a frustrating and disappointing experience with Plumbing Pals that I want to share so others…read moredon't go through the same. I called them about a kitchen sink issue where water was draining slowly, and pipe is leaked or cracked under the sink. I clearly mentioned both issues during the call. They told me there would be a $78 diagnostic/service fee, which would be credited toward the final repair cost if I chose to go ahead with the work. That seemed fair, so I agreed. The technician who came out did not do any repair work. He looked at the issue and told me he only handles drain cleaning, not pipe replacement and that a different plumber would need to come for that. He also said if he attempted to unclog the drain, it would worsen the leak and the sink still couldn't be used. After he left, my card was charged $78. Shortly after, I received a quote of $475 to unclog and replace the P-trap (drain pipe). Even though it seemed high, I approved it. I also downloaded a $50 coupon from their website, as they suggested. Once the work was completed by a plumber the next day, I asked to confirm that the $78 would be credited toward the $475, along with the coupon. He said only the coupon would apply, and the $78 would not be refunded or included, even though that fee was supposed to cover diagnostics, and this job was a direct result of it. I called Plumbing Pals for clarification, and they sent me a recording of my initial call as "proof" that I only requested drain cleaning. Ironically, that very recording clearly shows I said there was a leak or crack in the pipe that might need replacement, which confirms I was upfront from the beginning. It's obvious they either didn't listen or chose to ignore what I said. When I tried to escalate the matter, I was connected with a supervisor named April, who was extremely rude and dismissive. She insisted that the $78 would not be refunded or credited and told me if I wasn't happy, I "didn't need to do business with them again." As a customer, I'm not a plumber, I rely on professionals to diagnose the issue (which is why they charge the service fee in the first place), communicate honestly, and apply the service fee toward the repair as advertised. This company failed on all fronts. In short, this was a misleading, overpriced, and unprofessional experience. I regret using Plumbing Pals and strongly suggest others look elsewhere for honest and respectful plumbing service.

I called Mike Mason because my husband broke the interior guts of our toilet while attempting to…read morefix a loose handle. He came out quickly and replaced everything for $295. Is that expensive? I have no idea, but the toilet is working fine now. While he was here for the toilet repair I had Mike give me a quote for a water-powered sump-pump backup. I was prepared to pay whatever the cost and have no idea (again) if the $1750 I paid for it was "a good price," but the job is done and the peace of mind I now have is worth the cost of installation. Mike is fast to respond, local, and follows-through on his promises. All the work was done promptly and I wouldn't hesitate to use Mike again in the future.

Overall, great contractor. Quality of work was really good, same with the customer service and…read morepricing! Little slow to respond at times but nothing to be concerned about. Work performed was replacing all the copper in my house with pex and replacing a hose bibb.

A few weeks ago I called for a quote. I spoke with a professional over text and he guided me…read morethrough serval questions and helped me with everything I needed to know. I did not end up needing a plumber to come to my home and because they took care of my concerns over text. The person even offered for me to text them if I ran into any issues while handling my plumbing concern myself. Because of the kind and helpful service I will always call A1 first! They're the best I've ever worked with! 100/10!

Brandon helped with a water heater flush. He was prompt and professional. Would work with him again!read more

I thought I needed to replace my sewer line, but Ken showed me that I only needed to replace the…read moretrap, saving me a lot of money and hassle. It was still a big job, but Ken and his team were courteous and professional. Great to work with!

Professional, courteous and does a thorough job. Mr. Dixon answers calls, has competitive rates,…read moreand shows up when he says. I highly recommend Dixon Plumbing.

The guys at Zip to Zip Plumbing came to install my new gas water heater. They responded quickly to…read moremy questions and helped me choose the correct water heater. They came out to my house quickly, were very professional and their cost to install was very reasonable. I already recommended them to friends and family and have a family member who will need a new water heater soon. Thanks again Zip to Zip!!

This is a long overdue review. So far, the best service I ever had. I hired them first to install a…read morenew water heater in our home. The water heater was under warranty so I was just looking for someone to install it. Not only they installed the water heater, they also accompanied me to haul the water heater from Home Depot and installed it the same day. He also did stuff that the previous installer did not do like sealing some tubes, etc. They gave me the best price among all those who replied. The next time I hired them was because of the clogged kitchen sink. Unlike others, they did not stop until they resolved the issue to the point that they had to cancel their other appointments on that day. They had to dig and replace a very old sewer tube. They did this step by step. The best thing is that with all the efforts and time they did, they reasonably charged for their work. In all their dealings with me, they have always been professional and on time. These are really nice, honest, and helpful people. Just today, I recommended them to a friend.