This is my second review of BL beauty. I wrote a stellar review previously for Rachel. Apparently…read moreshe no longer works there, but if someone knows where she went please let me know because I'd follow her to whatever salon she went to. Please someone tell me where she went! I called and asked for an appointment with a Rachel and when they said she no longer worked there I booked with another stylist. I got Tara. I asked for only a little trim because I'm growing my hair out from a pixie and I SPECIFICALLY told her I did NOT want the layers on the left (fuller) side of my hair shorter than the right side. She started cutting and I mentioned she was cutting a lot off, she simply said it was dead and she had to so I let it go. I was sad but I let it go. I declined a blow dry and went home with wet hair. When my hair dried not only did I realize the inches she took off, but what did I discover?! The layers on the left side of my hair are WAY SHORTER than the right side! Also they flip out in a ridiculous way because she cut through a curl in a weird way. I look lopsided and ridiculous. I'm SO disappointed and furious.

LOVE LOVE LOVE this place!! The hairdressers here are amazing!!…read more Rachel is the best. She is trendy with her own hair and has great ideas. The first time I came here I didn't know what to expect (i'd purchased a groupon to try this place out)... so glad I did!! Rachel took the time to listen to what I was wanting to accomplish and even pulled up some pictures for inspiration. I came back a second time... did not disappoint!! I not only got an amazing color & highlight done but also made an appointment for a return color & highlight... needless to say... I left this place feeling like I looked like one of those Pinterest Models and the prices are really good on all of their services.

Because appts are hard to get I booked this a month or so in advance and was looking forward to it…read moreas I had never been there before and it was close to home. Angela does a great job! I had a wonderful Signature Facial and really liked that she doesn't blow the hot steam in your face and then walk away! I always hated that part of a facial so this was so nice. Instead she used hot towels and I think sprays some hot steam on them. Not sure but it was so much better. The environment is very comfy and relaxing. I will definitly go back!

I've been seeing Angela for quite a few years now. She always creates the kind of atmosphere you're…read morelooking for. If you are in for a facial and want it to be relaxing she does just that. If you're like me and chatty, like going to the hair salon, she adjusts for that as well. I was excited to see that she's on her own now. It's nice to be able to make my appointments online. It's quick easy and you get a reminder. It's especially helpful for those, like me, who forget appointments. She is located inside Bellazza Day Spa on Grove Street in Franklin. Bonus, she's closer to me now. Her new location is nice and quiet and a much more relaxing atmosphere. Her room is inviting as is she. Her facials are amazing. She pays attention to any issues you have with your skin and gives great advice on ways to fix it. When I leave my face is always feeling nice, clean and rejuvenated. I'm always amazed at how bad my skin was before a facial compared to after. She's the one person I've been seeing for facials and the one person I will continue to trust with this face of mine.

Been my salon for years, Kim, Kelli and Lisa are the best!!!…read moreEvery detail expertly covered!!!

Kim has been my hairdresser for more years than I can remember. I've never had the desire to find…read moreany other hair salon... Kim and Kelly just keep improving all the time. The salon is beautiful, full service and staffed with friendly, knowledgeable people! The additions they have made to their team over the years are a true benefit to the salon! I love that I can get exactly what I want with my hair here. Long, short or inbetween, they give expert advice and I've never left they're salon any less then completely satisfied! I'm lucky to have these ladies!

Secret Beauty Spa is truly a special place, I always leave feeling amazing. I get my hair done by…read moreSandy who is so sweet and so darn talented. I also get my nails done every 2 weeks with Nicole and I could not recommend her more. She's so kind, so talented and always brings my inspiration to life even better than I imagined it. The amount of compliments I get on my hair and especially my nails is insane. These ladies make me feel beautiful, which is tough to do. Everyone at Secret Beauty is friendly and skilled, you can't go wrong and they have SO MANY amazing services to choose from, not just hair and nails. Highly recommended.

I have been seeing Brooke for haircuts and blowouts for 3+ years and she does such an amazing,…read moreconsistent job! Everyone who works there is so kind and the vibe is great. They are in the process of moving to their new space, and I cannot wait to see how it turns out.

Has amazing service and more it's AMAZING !!! And the vibe…read morewas also amazing quiet and love taking with the person!!!

One of the worst Dip with extensions full set I ever had !!! I said short, but I never said, cut my…read morenails till almost hitting the skin, this tech was my second visit !! No listening!! Just assuming These Nail TECHS need to pay attention more to their customers NEEDS rather than talking in their language all through my visit the woman didn't even ask me how short I wanted it. She just assumed what to cut and by then it was already too late. I'm very very upset I didn't even leave a tipl!!! I just don't know what's going on with these salons. These people are not doing what they're supposed to.!!!! all through my service she was babbling little comments in there language!! don't know what the hell they're talking about if it's about me or what !!!! it is just very uncomfortable and rude to be doing that while taking care of a client!!! the salon needs to stop that English only please this is America!! Come on !!!!

This place feels classy but is affordable ($45 for a haircut and wash)! I came here because they…read morepartner with Children With Hair Loss if you want to donate your hair. I donated 9 inches and they take care of sending it off for you (you still have to pay for the haircut but you don't have to pay for shipping). Katie was super nice and took good care of me-- the other women working here felt like a community and all complemented my hair!

Monique is amazing!! The salon is such a vibe. I feel so excited to go get my hair done. The front…read moredesk is very helpful. Love it here.

First time at this Salon, Tom did a fabulous job!!! Atmosphere was relaxing and overall…read moreestablishment was clean and organized!

I have been seeing Linda at Bonsai for a few months now. She makes the process so easy. She makes…read moresuggestions, and after two visits, knew my preferences. My last dip set lasted me over four weeks before I went back, no lifting, or chipping. That's hard to come by these days. Linda is very thorough and I highly recommend her. The current charge for a dip set without extensions is $45, which includes removal of old dip. Stations seem...less tidy since the change in management. Not dirty, just less organized and upkept.