First time at this Salon, Tom did a fabulous job!!! Atmosphere was relaxing and overall establishment was clean and organized!

I have been seeing Linda at Bonsai for a few months now. She makes the process so easy. She makes suggestions, and after two visits, knew my preferences. My last dip set lasted me over four weeks before I went back, no lifting, or chipping. That's hard to come by these days. Linda is very thorough and I highly recommend her. The current charge for a dip set without extensions is $45, which includes removal of old dip. Stations seem...less tidy since the change in management. Not dirty, just less organized and upkept. read more

Bonsai Nails & Spa - Ask for Linda, she's the best. - Nail Salons Near Me - Lincoln, Rhode Island

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The place had a really chill & relaxing vibe. Staff was friendly and kind. I brought in an inspo picture for what I wanted for my nails and the girl who did them got them nearly identical to the pic. Will be going back for sure? read more

Bonsai Nails & Spa - Nail Salons Near Me - Lincoln, Rhode Island

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my granddaughter went in to get her acrylics filled and polish change. When she came home, she was crying. They did such a terrible job on her nails one nail was crooked. He had cut them down because they were so long and obviously cut it off center there was so much acrylic behind her nails when she tried to remove it she broke one of the nails, so I took her back there, I didn't even mention the fact that it was a terrible paint job & one was crooked. I just asked that they fix the broken nail the woman behind the desk who I believe is the owner could not have been ruder.She said it broke because she banged it arguing the point when I just wanted it fixed. she gave me such an attitude getting angry with me I pointed out the crooked one. She said that's not their fault. It's for whoever put the nail on to begin with which I explained to her that it was her nail salon. She argued with me that it wasn't her nail salon. She said they didn't cut down the nails if they did they would've charged her, but wouldn't look at my account to see what happened. she refused to accept the fact that her technician messed up and wouldn't fix any of it. She said she was going charge me to replace the broken nail just no customer service whatsoever at this place and the worst part is she doesn't care because she knows people are just gonna keep coming in there spending a lot of money on their nails and she doesn't care what happens when there is an unhappy customer read more

I have not been here in years and decided I wanted to try it out again and now I know why I didn't go back. I booked online for a gel manicure and a hot stone pedicure for 5:30. They set me up with a new girl who wrapped my fingers with acetone to take my previous dip off then we went to the pedicure station. The color I had picked for my gel was not available for regular polish for my toes so I asked them for funny bunny the girl asked another lady who said yes we have it and showed her which to use. The girl obviously hasn't been doing pedicures long but she was doing an okay job and she was very sweet, I told her I wanted the hot stones and the other lady came over and said no that she was only to do a regular pedicure on me. I told that lady that I specifically booked for a hot stone and then she went and grabbed Kim who came over and had to explain to the girl how to do the hot stone. It is now almost 7pm and I still have my fingers wrapped in acetone and she has not finished my pedicure. She decided to take off the acetone on my fingers and thank god because I don't think you should have that on for over an hour! She had to drill so much off because I don't think she wrapped them right and now my nails feel so thin and fragile! Finally she started painting my toes and it was not good at all so Kim came over to repaint my toes and said that the color they put on me was not even funny bunny! I was so annoyed at this point I just had her finish up I needed to get out of that pedicure chair. They set me up with another lady to do my gel mani and she did an ok job except she cut my cuticle and it started to bleed a little, whatever I didn't even care I just wanted out of there. I was there until 8pm !!and they were shutting lights and cleaning because I was the only one left in there which I thought was so rude! The owner or manager who I believe is Kim did not apologize once or offer to discount my service or anything! I booked this service as a birthday gift for myself and I'm so disappointed with my experience and that the manager did not offer anything to correct my horrible experience . Will not return . Don't come here if you're looking for a relaxing experience! read more

Today was the third time I have been to this nail salon. It is the first time I walked away unhappy. I've been going to Andy, the same tech each time. Today he applied a nail fungi , telling me its for my cuticles. I've never had that before and clearly didn't ask for it. I'm not sure if he had cuticle wash in the bottle or if it was really fungi nail stuff. I do not have fungus on my nails. When I got home, the under beds of my nails turned dark brown. I called the salon to have them fix it and remove the brown tint from my nails. They tried but there is nothing they can do. I am not going back. I now have to go out of town with what looks like dirt under my nails. As you can see by the photos, the nail color is light so they claimed it was the dark color on my nails- Ugh nope! They do a good job on nails but if they can't fix what they broke, who needs to go there. Too many options for better nail salons. read more

Chrome with Kim!! Loved my nail color, kim took her time and provided options of colors I loved the way it came out with her new "chrome" technique A little messy near my nail bed but I was in a rush so it was all good They are patient and will answer any questions until you are absolutely satisfied - will shape and file to your hearts content She was also gentle with removal of color as I'm sensitive Will return read more

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I got a $35 gift card from my mother in December 2019 for this nail salon. Then Covid hit 3 months later and I was unable to use it for various health and safety reasons. Fast forward to today, where I found the gift card (with proof of purchase receipt), called the salon, made an appointment for a gel manicure, and was so excited to get my first manicure in over three years. I was immediately greeted by Helen when I walked in. She has a great smile, and kind eyes. She helped me pick a gel polish color and gave me a great manicure. Her technique was great, and her station and tools were impeccably clean. We had a nice conversation about family and Thanksgiving while she did my nails. I love how they came out and she did a fantastic job. When the manicure was finished and I went up front to pay, I presented my gift card (with receipt). Helen said "one moment please" as she went to get a manager to help her with the gift card transaction. The manager scoffed at me and said "that gift card is old and expired and we can't take it". I explained to her that there is no expiration date printed on the gift card nor on the receipt, and the receipt clearly shows that the business was paid. I also mentioned that I don't have the funds to pay for the service, as I was relying on using the gift card. The manager then actively started ignoring me and Helen, turning her back and talking to other employees. Helen looked despondent and like she truly didn't know what to do. I tipped Helen in cash, and apologized to her. I told her I can't pay for the manicure right now but she said I could return later that week with cash or card. I am so disappointed in lack of professionalism on the managers part. She didn't even TRY to understand her customer or help her employee. She was petty, rude and awful. Helen: professional, friendly, and amazing. The 3 stars are solely for her. Manager: rude, unhelpful, bitchy, condescending. Had she even attempted to be helpful, I would consider a better review of her salon. read more

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The few times I came here and had a gel manicure , they never once used clean tools on me! They use the same nail filer on me as they use on others and the tools for the drill they use they take out of a little container with no cleaner inside it! I won't be going back! read more

Not even 2 days later my gel manicure chipped. A week later, 6 nails are fully chipped. Really upsetting after being up-charged to a manicure when I just wanted a polish change. Waste of money. read more

Bonsai Nails & Spa - Chipped nails after 2 days - Nail Salons Near Me - Lincoln, Rhode Island

Only went in for a wax. Some of the staff was really despondent and the girl that did my wax was as nice as she had time for. The plAce has a large amount of pedicure business and the entire parameter of the place is pedi chairs and acrylic stations. Not largest selection of colors for gel I noticed. Honestly worst wax ever. Wax was really too cold. She SLATHERED IT on getting it up my nose and all over my mouth. No finish with tweezers for the brow or any going over areas. I waited 15 mins and wax took about 3 mins total. I wasn't expecting much. I stopped in never being here before and it was just for a quick wax so I didn't mind if it was that bad but if there was anything good about it is was VERY cheap. Probably won't see me here again. read more

I haven't had my nails done for months so I was very excited, and I am so happy after coming here! The staff is very friendly and it is beautiful inside. read more

Bonsai Nails & Spa - Nail Salons Near Me - Lincoln, Rhode Island

Went in there for a pedicure and dip manicure. They are always fantastic. Helen did the pedicure and I highly recommend her! She is now my go to. It is very clean. Everyone is polite. They have more options for colors than you can even imagine. read more

If your looking g for a quiet and relaxing place to get your nails done I recommend coming here! I came on a Thursday morning. I booked online through yelp (which is awesome). From the moment I walked in they were very friendly and welcoming. I had my nails done by Melanie she was great! I came in with a bad nail job from a previous salon and she fixed it! I got the pink and white ombre nails and a white gel pedicure. All of it came out so pretty. I will be coming again! Wish I came in sooner! read more

Bonsai Nails & Spa - Over 600 gel colors - Nail Salons Near Me - Lincoln, Rhode Island

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I made an appointment and still had to wait. I was given a mediocre pedicure. I was with two of my best friends getting the same service and they received totally different pedicures. The woman did not ask me if I wanted to cut my toe nails down and cut them anyways; too short by the way. I asked them if they did acrylic on the toes and they said yes; took him longer to fix my nails than it did for the actual pedicure. I was supposed to also get a full set but was disappointed in the pedicure so changed my mind. Not even an entire week later and one of my nails broke and the other chipped. My best friends gel manicure cracked, bubbled and chipped within 2-3 days. Bathroom is very clean, establishment was very clean, nail techs used brand new equipment for each pedicure every time. But if you're looking for quality work, just go to the Lincoln mall; don't waste your time or money. read more

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Was nervous since my nails never come out how I want them anywhere I go but so so happy my nails are perfect and beautiful and my daughter got the princess manicure and pedicure she was pampered and had the time of her life!! Amazing service read more

Bonsai Nails & Spa - Nails - Nail Salons Near Me - Lincoln, Rhode Island

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Love this place! Nancy, Henry and all of the other employees are amazing! So friendly and welcoming

Have been to Bonsai twice, once for a manicure in November and again 3 days ago for a pedicure with my three daughters. Our first experience was fine. This time, however, I ended up with an open wound on my foot because of overly aggressive exfoliating. My oldest daughter had the same nail tech and also has raw skin in the same spot. He didn't acknowledge that it had happened, even though my foot was bleeding during the pedicure. The experience was disappointing and painful. I will not be returning. read more

Bonsai Nails & Spa - Wound from aggressive scrubbing during a pedicure. - Nail Salons Near Me - Lincoln, Rhode Island

Updated after coming back another time-- Tina doesn't work at this location and a dip mani and pedicure cost me $80 (10 extra for having an ombré, which I wasn't charged last time). Still a clean salon and the pedicure was relaxing, but not worth $80 when there was still my old polish all over my fingers and I had to ask a few times to make sure all my nails were even. ----- Very nice, relaxing salon. I've gotten "dip" manicures here twice, once by Tina and once by another lady. Both times were good. I made the mistake of going somewhere else in between and regretted it so much I soaked my nails off 2 days later. The owner Smily takes pride in his business, which I appreciate, and wants everyone to have a wonderful experience. My 6 year old daughter has also gotten manicures and somehow they last forever!! Hard to do on those little hands. I haven't gotten a pedicure here, but will be doing that next. read more

Bonsai Nails & Spa - This is the minute I left the salon. - Nail Salons Near Me - Lincoln, Rhode Island

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Sunny's dip manicures and plethora of colors are pretty great. They always look great, and last a long time. I always get compliments on my nails when I come here. I don't love that there is powder everywhere and I always end up leaving with rogue sparkles imbedded in my polish. I realize that doing dip manicures is a messy business since they have to flick the powder off but a good dusting would go a long way in here. Go see Sunny! You won't be disappointed. read more

This place is top notch. I had acrylic tips added by a gentleman there. 3 weeks later they still look flawless. I am going in for a fit. The pedicure was also amazing and super relaxing. read more

Worst manicure I've ever gotten. They squeezed me in although being busy and rushed through my service. The nail polish is blotchy/bubbly, my cuticles are terrible...just overall a terrible job. Told the nail tech they looked absolutely terrible and she did not make me pay/told me to come back at another time and she would redo them so that is the reason for my 2 stars. However there are plenty of nail places that do an amazing job the first time around. This is only my 2nd time coming here and definitely will not be coming back and will not recommend it. read more

Bonsai Nails & Spa - Bubbly/messy nail polish and terrible cuticles - Nail Salons Near Me - Lincoln, Rhode Island

The staff are very nice and super sweet and they have a huge selection of dip powder! read more

Bonsai Nails & Spa - Nail Salons Near Me - Lincoln, Rhode Island

It was ok, the lady was very nice but it felt rushed, the cuticles were very messy and it's not a smooth look. I'll give them another try but not my favorite. read more

Bonsai Nails & Spa - Nail Salons Near Me - Lincoln, Rhode Island

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Always have difficulty finding a nail salon and artist who truly takes the time to do a good and thorough job on my acrylics. I have gotten my nails done by the owner,Sunny and have awesome experiences each time . And , unlike other salons - they actually encourage all of my requests - whether it be adding nail art, rhinestones, etc. Bring a photo of what you want and Vol will recreate it! Price is very reasonable, usually $30 for a fill. In addition, the people that work there are so so sweet and kind. On top of that, they play peaceful music , and it's just such a clean and pretty environment! Please note that they tend to get busy on weekends so if you're in a rush call and make an appointment ahead of time! Seriously this is the only salon I go to! read more

You can be the judge of these "marble" nails. The man who did them claimed he was so good at it, but they look like a five year old painted feathers on my nails. I figured I would give this place a try, but nope back to my regular spot. read more

Bonsai Nails & Spa - Nail Salons Near Me - Lincoln, Rhode Island

The owner removed my acrylic nails that I got from a different salon and did dipping powder for me. Really liked the results :) read more

Bonsai Nails & Spa - Dipped powder - Nail Salons Near Me - Lincoln, Rhode Island

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Great place to take my niece for her birthday. Very nice inside & great customer service. read more

Bonsai Nails & Spa - Nail Salons Near Me - Lincoln, Rhode Island

Even though my first dip experience here was not good, I came back and trusted Sunny to make it right. He's extremely talented and has now done my nails 3 times. Today I went for the French and I couldn't be happier. Thanks Sunny! read more

Bonsai Nails & Spa - Sunny does a fantastic job with the dipping powder. I love the French! Thanks, Sunny! - Nail Salons Near Me - Lincoln, Rhode Island

First time visit. Beautiful atmosphere. Every one was super friendly! Huge selection of colors. If you're indecisive like me, they help you pick the look you're going for and they don't try to rip you off like I've had other salons do! I will be returning! read more

Bonsai Nails & Spa - Nail Salons Near Me - Lincoln, Rhode Island

My daughter today spend 3hrs!!! waiting for nails to be done. Kept being told just 20 more minutes and we'll get to you. Meanwhile, the staff takes in a party of 3 walk in's ahead of her with no appointment. She is very upset to waste a day off of work Did a rushed terrible job, after seeing her nails, dad could have done a better job for free! My daughter and wife who also goes will not be back read more

This was our second visit to Bonsai Nails and Spa. We first discovered the salon after returning from Martha's Vineyard. Our first visit was great, however today, was the worst mani pedi experience that I have ever received! My nail tech was very unprofessional! We arrived at 9:45am for a 10am appointment that was scheduled more than a week prior. When the nail tech called me back she yelled across the room and gestured at a pedicure station. First, the water was so hot that I had to wait several minutes, before I could soak my feet. The nail tech was rushing, and even had to redo a nail, because the result was so badly botched. She was rude, passive aggressive, and at one point when she attempted to make small talk she asked me about the car I drive and when I told her, she said that and I quote..." yes, it seems a lot of colored people drive Mercedes." I quickly corrected her and said using the term colored when referring to black people is offensive. I am not sure if her implicit biases or blatant racism prevented her from providing quality customer service, but what I do know is that we will NOT be returning! At one point she was so aggressive, it was as if she forgot that my hands and feet are attached to a living being. She obviously did not feel comfortable servicing a black person, let alone a black doctor and her behavior confirmed it. read more

This is a great location with lots of parking. It just opened this past week. It looks like they did research to see what people wanted or what people were looking for. Seats are not crammed together. They have 10 pedicure stations 5 on each side with enough walk room to get where you are going. They also have things at each station so your tech doesn't have to leave you to get things so once your seated they are not leaving to get things and not wheeling things with them. The manicure stations are nice also. Also when you come in there is a nice reception area to sit and wait should you be asked to. Also the have two nice fountains going which make for a relaxing atmosphere while getting your pedicure. You can see and hear the fountains from both areas of the location. The staff is friendly and engaging if you choose to talk to them. Will definitely be back. read more

Bonsai Nails & Spa - My fall nails - Nail Salons Near Me - Lincoln, Rhode Island

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After a disastrous experience at another nail salon, I found the wonderful reviews for Bonsai here on Yelp. Took the chance and I'm glad I did. The salon is lovely and very clean. And this is a picture of the finished product. White tip manicure using dip powder by Sunny. read more

Bonsai Nails & Spa - Perfection - Nail Salons Near Me - Lincoln, Rhode Island

******please see updates! 1. 1st visit. Very clean and the girls are sweet and efficient. I never felt rushed no did i feel like i had been sitting there forever. Prices are fair. Parking is good. Honestly i asked them to make my nails short and clean 1. I work in a hospital 2. I have a baby. There was never any pressure to go longer or anything i didn't want. I really appreciate that. Also enjoy the relaxing quite setting. No odors, not too loud peaceful. Cant wait to see what a pedicure is like. Id recommend to anyone who askes. 2nd visit 10/26 went for my fill and Tina who is the only one in the lincoln salon that does acrylics, did my nails. She shortned my nails waaaaay too much and when i tried to explain to her that she 1. Took of the gel over lay I get I asked her to trim my natural nail as i was concerded it was getting long she did but at the same time she took like an inch off my nails, which I already had short...2nd she Made my nails crooked she told me it was my fingers and then when she tried to fix it she took more off my nails. I told her she had done it and showed her the worst nail she said don't worry when it breaks we fix . What! There is NO NAIL TO BREAK! She completely didn't understand anything i was telling her. My nails are not awful but im.not happy. The original girl who did my nail art speaks english and she does great work wasnt there tp walk this girl thru what i was asking. Idk what to do now. Im annoyed. And for this women to argue with me...really! I pay you for a service! Please do as I ask. I asked to speak with a manager she just told me to come back next day she would look at my nails and see what she can do. Honestly i don't know I wanna argue with her again or pay for this again!. 3rd visit 11/4 Okay so today was my 3rd visit to this salon. Today I went because I broke a nail. The salon was supposed to open at 11 am so I got there at 10:55 to assure i'd get in and out. Well the owner (i believe) didn't bother to show up until 11:15 am. She rushed me in and asked me what i needed I told her. While I was there I explained the problem I had my last fill, the tech tina butchered my nails. She completely ignored me and brused off my compliant like I shouldn't be speaking to her about it. She however say my nails were small so they would be different!! What does that have to do w/it? Then I asked her to please put a top coat over all my nails, she once again acted like I was bothering her. really! I understand you just got in but..im your only customer and it wasn't my fault you were late to open your own salon! Not to mention I was so uncomfortable while sitting there while she was doing my nails, like an unwanted guest. I don't know ill be going back. I do love the one women who does the nail art. She's pretty amazing! Fyi...all my nails are different lengths now. Awesome! There is still one girl who works there..i saw her my 1st visit, she did my pumpkin nails. She was so sweet and does amazing artwork but idk if one girl is worth all the trouble. If the owner doesn't even care about my nails or my experience thats an issue. read more

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So in love with my nails. I've been to so many salons and I have never been so happy with my nails. Sunny took his time and really made sure I was happy with my nails and made sure he did my spider webs the way I was happy with them I'm glad I found my new salon read more

Bonsai Nails & Spa - Nail Salons Near Me - Lincoln, Rhode Island

Wonderful experience at bonsai nail spa I will definitely be going back. they do a beautiful job and take great care of their customers. read more

Bonsai Nails & Spa - Nail Salons Near Me - Lincoln, Rhode Island

Sonny was by far the nicest person that has ever done my nails. I tried a dip manicure for the first time and after one hand I decided I didn't like the color and sonny actually took it off and got a different color for me. I can't say a single bad thing about this place. So happy I stopped here. read more

Nope don't it! I went to remove my Dip and the old lady decided they didn't need to soak off and ripped it by hand!!! I got up and walked out she ruined my nails and didn't even remove all the Dip! I did my research after and lots of people saying the same thing! Don't go to this location go to Attleboro read more

Bonsai Nails & Spa - Didn't even take it all off - Nail Salons Near Me - Lincoln, Rhode Island

Thank you Sonny! What a great little gem this salon is. I wanted a suttle nail color but also something interested. Sonny did an ombre and I absolutely love it. He combined a sparkly soft pink with a pretty pale yellow. The salon was also very pretty with nice decor. The staff was very friendly and outgoing. I would definitely recommend. read more

Bonsai Nails & Spa - Sonny does the best ombre's! - Nail Salons Near Me - Lincoln, Rhode Island