It's been years upon years coming here at least since Covid…read moreThe pups have been making there way here Some of the gang is no longer with us And others are fairly new to PawPlex and the great grooming treatment they perform Getting poodles or doodles of some sort groomed Can be a sunny day Or rain on the parade PawPlex definitely has been Keeping things on the bright side With eye catching grooming Marley ( mini poodle) Reesie ( labradoodle) And new to PawPlex Mila ( standard phantom poodle) Have been coming here enjoying their grooming Customer service is great Easy to book appointments Convenient hwy access nearby And they always seem willing to accommodate Let the video and pics speak for themselves The dogs are happy, excited and ready to show off The attention and detail given to them Will be coming back in for more grooming

we had a family emergency and needed to leave with a day notice. they were very fast to respond and…read morevery accommodating. when we showed up they were quick to take our dog to the back. they sent an email halfway through her stay updating us on her, letting us know she was happy and having a good time. when we showed up to pick her up she seemed a little out of it, not really acknowledging us when she usually gets super excited. the first thing we noticed was her right eye. it was bloody and almost looked infected, there was yellow pus coming out of her eye. we asked the young girl at the desk what happened and she had no idea. she went to the back to ask someone else what happened and when she came back all she said was "we had a lot of big dogs here today, they were all playing together" we never selected anything involving group play, she is a very friendly dog but as a business you should think about the liability. we never gave any type of permission for group play and to find out the dogs were roughhousing...not a good look. we will not be coming back here and the vet bills WILL be coming to them. (pictures were taken after cleaning up her eye) UPDATE: Terissa called and gave us a more detailed explanation of Harleys stay there. she explained that they have turf in the back and something could've gotten in her eye, that could be the reason for her eye being irritated. she offered to cover vet bills and Harleys stay there. she was definitely very apologetic and we really appreciate her customer service. that is how you do business. thank you Terissa!

Meet and greet before accepting my dog? Dog had all shots, friendly with people and other animals…read more Person on phone wouldn't send an email, would have sent proof of updated shots & pictures. Not a healthy way to lure new business!

My sweet fur baby, Ziggy, had the wonderful opportunity of staying with Kyss and her family for 5…read moredays. He came home exhausted! Kyss sent me photos and videos of Ziggy playing and having fun with his new friends - he was having a blast! Kyss was so flexible with my drop off and pick up times. When we got back in town, we unfortunately had to make an unplanned stop on our way home which caused us to postpone Ziggy's pick up until the next morning. Thank goodness it was no problem for Kyss though - she was way cool about it and easily made the adjustment. If you're looking for a fun and exciting albeit responsible environment for your pooch, talk to Kyss! She's awesome!

My dog digs camp bow wow! Seriously he loves going. Would recommend! The app is nice too.read more

My dog seemed very happy and not at all excited to leave camp, communication was excellent and…read moreappreciate their care for my pup!

Best pet resort in town. They have regular boarding or you can add day care for a nominal fee. We…read morehave used this location for years and we've tried other spots around town but have found that Liberty Pet Resort and Wellness takes care of our dog best when we are away on a trip. Prices are reasonable and location is great. 5 stars and two thumbs up!

Amazong staff! They genuinely care about your pet!! Great prices for grooming…read more Had to wait 2 weeks for a shot for my pet as the doctor was only there 1x per month. (That was 6 months ago - so that issue may be resolved.)

I have a 5-month-old puppy and it's such a relief having somewhere to take him while I'm working…read more Typical doggie daycares offer all-day play, which I'm not too fond of, since my little guy needs to rest in between playing. I love that PetSuites offers Puppy Preschool, where there's structured playtime and structured rest time. This also helps keep him on his potty schedule. He's always so happy when I drop him off in the morning (and this is coming from a puppy with major separation anxiety). I've been really impressed with the staff at this PetSuites. They're all friendly, genuinely seem to care about the animals, and will send me the cutest pictures of my little man at play. With COVID, they offer Curbside pickup and dropoff (or you can go in with a mask on). They have indoor and outdoor play areas (another thing I like about it here). It's a relatively new facility so it's super clean and modern-looking. I have a friend that takes their dog here for normal daycare, boarding, and grooming, and they love it! I would definitely recommend PetSuites!

Let me tell you!! I absolutely LOVE this place and the staff here as well, especially Alyssa and…read moreKailene! I have two pitbulls who are usually stereotyped based on their breed, but they accepted them both with open arms and I was so glad to hear they both passed their temperament tests. My boy has bad separation anxiety and even he looked so happy to be playing with his new friends!! I'm currently in Mexico and boarded them for a week and the girls have been so nice and accommodating every time I call to check in on them. I've also taken them there a few times for a play day so I can get errands done and they absolutely love it!! So glad I found this place and I will definitely be a regular client going forward!!

I love Shaggy Paws! And so does my pup - she comes home happy (and clean) after every trip! We have…read morenow had two appointments with Shaggy Paws and I can confidently say that we will be long term customers. I found Shaggy Paws through Yelp after a search of dog groomers in the area. I got a super quick response from the owner, who was able to get me scheduled within a few days. She does such a great job grooming my mini poodle. The services are reasonably priced, quick, and everything has been so smooth from the beginning. So happy to have found this place!

She always does a wonderful haircut on my Labradoodle and makes sure to be gentle since my dog has…read morearthritis in her back knees. I highly recommend.

Five star vet right here!!!!! The ladies at the front desk are always sweet, friendly, and…read moreresponsive. The lobby is always clean and if a dog makes it dirty they quickly clean it up. Now I cannot rave about our vet Dr Kaala enough. She takes her time, builds our dogs trust, and genuinely cares. From the moment she walks in the room, she is calm and kind, she gets on his level, and she takes her time to let him warm up. She is a wonderful example to her staff and sets a perfect tone. No matter how many times our dog walks away from her, she keeps her cool and encourages him back. She talks us through his care and makes sure all our questions are answered (yes we are those very involved dog parents). Dr Kaala is truly a gem and we are so grateful to have been recommended to go to her. We drive 40 minutes just go to Tiger Tails based of a recommendation from a friend who also drives that far! Dr Kaala is worth it and after two visits now we are clearly not going anywhere else.

Tiger Tails had been my dog's primary vet for at least 4 years. I brought my dog to Tiger Tails…read moreafter an emergency hospital visit the night before due to vomiting and fever. The emergency hospital had given him a fever-reducing shot that was supposed to last 24 hours. When we arrived at Tiger Tails first thing the next morning, we clearly told the staff and doctor about this and that it had only been 12 hours since it was given. The doctor took his temperature, did a quick checkup, and said he was fine -- then sent us home. We had pleaded that it was strange he wasn't eating or drinking and he was vomiting with hints of blood, but she kept insisting that he may have just ate something bad or just elder dog symptoms. Just 13 hours later, my dog passed away. I trusted Tiger Tails to take our concerns seriously and to monitor him properly after everything he had been through, but I feel that they dismissed his condition too easily. I am heartbroken and will never forget how this was handled. Please be cautious and make sure your pet gets the thorough care they deserve.

This is an excellent veterinarian and animal hospital. Our vet is doctor Shuler and she has been…read morefantastic. Our dog actually likes coming to the vet. Our last visit was for an annual check up and the experience was wonderful. The facilities are clean and the staff and doctors aka veterinarians are all A+. We have used this facility for boarding and day care while we were traveling and that was well done also. Location is wonderful and parking is plentiful. 5 stars and two thumbs up for Sugar Hill Animal Hospital! Thank you!

We have been going to this vet office for years and it was always a pleasant experience. Even on…read morethe toughest visits - like putting a beloved animal down, they were warm and caring. Sadly this is not the case any longer. There is a palpable difference now that hits you upon entering. Gone are the warm smiles of the staff who often knew your pets name and in their place now exists a cold, almost annoyed reception usually reserved for DMV appointments. The Doctors now also seem very mechanical. We just had the painful experience of losing our second dog but this time around there was no warmth or understanding from the folks here; I received more warmth from patrons in the waiting room. I don't know if this is a new ownership, steward or management issue but the atmosphere shift is very noticeable. We have switched vets. Oh and to boot we have not received a single word or note of condolences from them regarding our loss. They know our pet passed. Apparently they don't care. Never stepping foot in there again.

Our Great Pyrenees, Gracie, is sweet as pie. However, she is a MASSIVE challenge to groom…read more Unfortunately, she was quite naughty; she escaped and went exploring in a swamp just before our scheduled groom appointment. Lucky for us, we booked Iris. Iris is truly is a Super Hero Groomer‼Despite Gracie being the most dirty she's ever gotten, Iris got her back to her glorious pre swamp condition. She was SO CLEAN it seemed like magic, but I KNOW it took a TREMENDOUS amount of hard work and dedication to get Gracie clean, floofy and cuddle ready again. We are so grateful to Iris, and we cannot wait to live closer to PetSuites Cumming, so we can book Iris more frequently (minus the swamp‼), so Gracie always looks this MAGNIFICENT.

I work as a therapist in the Atlanta area, which means I've developed a pretty solid sense for…read moretruth versus spin -- and this situation did not require much of a BS detector. I've also developed quite a bit of compassion for the human condition. Over time, I've come to believe that true compassion isn't just about extending empathy -- it also means speaking up and holding people accountable when harm is done. So, in light of that, here is my first negative review: We brought our maltipoo, Maximus, to Petsuites in Cumming for daycare since his regular place was closed. When my husband picked him up, he noticed Maximus's ears looked smaller and were wet, so he brushed it off. But once they dried, it was obvious: someone had badly and unevenly cut the hair off both ears. I called Petsuites right away. The managers had already left, but I spoke to two employees -- one of whom had been with Maximus outside -- who claimed that "a piece of matted hair the size of two fingers on his left ear fell off," and insisted "100% no one cut your dog's hair." I explained this didn't make sense (as the before-and-after photos clearly show), but they kept denying it. The next day, the manager, Kayla, called me. She said she reviewed video footage and saw another dog chewing on Maximus's ear, gnawing off some of the hair, supposedly explaining the missing hair. When I asked about the clearly trimmed and uneven appearance on both ears, she offered no explanation but maintained, "I am confident no one cut the hair off his ears." Pet parents deserve transparency. If they had called me from the beginning to report what happened and offered to fix it, that would have shown accountability. But instead, they tried to cover it up with a bad haircut, waited until we discovered the problem, and then denied it. That's extremely concerning. If they can hide something so obvious, it makes me wonder what else might be happening behind closed doors. Prior to posting this, I gave Petsuites Cumming a chance to fully own up to what happened, but that was days ago, and here we are. So, I'm leaving this review to warn others. Pet parents -- unless you want a bad haircut you never asked for (and questionable honesty on top of it), please consider taking your pets elsewhere. Petsuites, Cumming -- do better.

Scheduling was a breeze. This place is so clean and cute! Love all the small touches they have like…read morethe welcome sign with the dogs' names and themed grooming accessories. I had my peekapoo in for a full groom and the groomer spent enough time with me to give a haircut like I normally get since it was my first time there. I like that they have samples of the different blade lengths so you can easily choose how short you want the hair. They have a play area so the dogs aren't caged up when they are waiting to be groomed. I wasn't too happy with where I was going so this will be my new spot for Cody. They have daycare and boarding packages too.

Tenía una cita confirmada para mi gata llegué puntual toqué el timbre y nadie abrió.Después al…read moreregresar a mi carro(donde había dejado mi teléfono)veo un mensaje que están cerrados.Qu clase de falta de respeto es esa?No solo es una total irresponsabilidad,es una burla .Soy cliente frecuente y he llegado a pagar hasta $260 entre servicio y propina,para recibir este nivel de desorganización y cero profesionalismo.No vale la pena gastar ni un $$$ PESIMO servicio.No lo recomiendo en absoluto