This is the worst business ever. No communication between customer and business. Nothing was…read morefixed correctly. They took a full year trying to run the warranty out. The original paperwork came with 2 copies one for brand new rv and one that says used as is. Well guess what after paying 90,000 cash the used as is was delivered. Has been nothing but a nightmare with this business for a full year.

We purchased our 5th wheel from Appleway in August. The staff was professional, informative, and…read moremost helpful as we were transitioning from a Class A to a 5th wheel and had a number of questions. All requests were handled immediately including calling back the same day with and answer and a resolution not a process. We don't write recommendations, however, our experience was the best we have ever had in buying a big ticket item. If I could give them a 10 out of 5 stars I would!

Great phone contact, made appointment immediately!…read moreOutstanding customer service from the moment we walked in and service was fantastic. We had an issue with our Solar System. Troubleshooting and repair was fast and efficient. Allowed us to stay overnight to insure problem was solved. Sure enough problem solved and we were on our way. Highly recommend for RV. Thank you!

We have a 1999 Bounder motorhome, that needed some upgrades and work done both inside and out. All…read morethe work was completed professionally and beyond our expectations! Part of the work they completed was to replace our backup camera and add side view cameras. They also replaced the roof and skylight, replaced the carpet with LPV, replaced the catalytic converter, fix one of the side compartments that had been damaged, fix the interior floor that had water damage, and more! Our refrigerator work fine however after 20+ years some of the door shelves had broken, bless them, they were able to find used parts to replace the ones broken. I can't say enough about how well the work was done. Their crew's pride in workmanship certainly shown through on this job. We will certainly recommend them to anyone needing mechanical work or renovations done on their RV.

First-class service and care from the first walk-in -- and it never stopped…read more After two years of researching Brinkley RVs, we finally walked into Bretz RV & Marine in Liberty Lake ready to make the dream real. What we found wasn't a high-pressure lot. It was a team that treated us like we already belonged there. Caden (Cader Brown) was our salesman. He never rushed us, never talked over the research we had already done, and helped us choose the setup that actually matches how we plan to use it. He made a big decision feel clear instead of chaotic. Carlos Mariscal, the financial / business manager, handled the numbers with the same calm professionalism. He explained options without the usual finance-office fog, and we left that part of the process feeling informed, not wrung out. Madelyn Stone is the one we keep coming back to. She is the adventure expert we didn't know we needed -- service, gear, the right add-ons, the "this is how you'll actually live in it" details. She has helped us pick out equipment that fits the exact purpose of this trip, and she still greets us like family when we walk in or call with one more question. This is the part that surprised us the most....The first-class treatment did not end when we signed. You don't feel like a sale or number at Bretz. You feel like part of their community. Thank you, Caden, Carlos, and Madelyn !!! Two years of Brinkley research led us to Bretz RV & Marine in Liberty Lake -- and they made the dream feel personal from the first visit. Caden walked us through the right setup without pressure. Carlos Mariscal made financing straightforward and respectful. Madelyn Stone has been our adventure expert on gear, service, and all the "how will we actually use this" details -- and she still helps us after the sale. Every department treated us like we mattered while we were only looking, and that same welcome is still there now. We get greeted, questions get answered, and we feel like part of their community, not a closed deal. We're finally heading out in the Brinkley we've wanted for years. If you want a dealer that stays with you after you drive off the lot, this is the team.

Went there once before and had a good experience, but I've been back since and their sales people…read moreemerge like vultures and follow you around and spend their time trying to get you to give them your personal information and to purchase items. Hey, sometimes you just wanna walk around and look and compare.

Friendly and helpful. The receptionist, the salesman, the finance person, and the service people…read morewere all 5 star!

Dealer operates in a way that they "show you a good price" and keep marking it down. Then they get…read morethe salespeople to say phrases like "we're not making any money on this deal, its below Wholesale" "This is marked down so far, we're actually losing money!" Only to wait until you get approved through the financing lock in your deposit and use a Buy & Sell on interest rate method. You might get approved for a lower rate, but they won't tell you and try and markup the interest rate on the back end. 2% to 4%. Meanwhile they'll tell you what a great rate they you got. Once your Deposit is locked in, they will use it as an extortion tool to force you to move forward or forfeit. It has nothing to do with holding the vehicle before "someone else buys it" - False scarcity mindset tactic. Also fear of loss of method. Additionally, they will also use extremely unethical high-pressure tactics to force you into an extended warranty for your coach. Even if you Decline it 4 times, they keep dropping the price of the warranty to give you a "Great Deal" on the warranty and show you service records of how much this will cost you if you don't do it creating a forced fear tactic and feeling on win closing tool. If you're someone that doesn't like games don't stop at this dealership. Also; Don't use their financing, go to your own bank or credit union before moving forward with their purchase or giving them a dollar. You'll get a better rate, no backend 1990s haggling sales methods. If you ask what the rates on they will say "only way to know is get approved, they have so many factors" - No just call you bank and ask for a Current Rate Sheet. Go into your bank, credit union whoever and ask for a Current Rate Sheet with the Tier'd credit on it and compare it to the rates the dealership is offering. Clearly this company is all about marking up the points on financing and making as much money as possible on the warranty meanwhile promising you they're family owned and they'll do the best they can. They probably also have a substantial dealer hold back on the price or get a manufacturer rebate. Don't believe the "We're losing money on this" tactics. There is no money made on the front end; Everything is made on the back-end financing room of these coaches. Tools needed when shopping coaches; Compare units to local shops RV Trader or Facebook Market the Exact model/Features. Call your local bank or credit union for a Rate Sheet Don't buy Same day, classic sales where you leave and they drop the price or rate or add the "Extras" Don't let them Extort you with the Deposit.

Third time calling to get my lock replaced on my SnugTop. Need a new service department, current…read moreone doesn't know how to setup appointments

Picked up my bed cover here. Ron and Wyatt were great. Ron's knowledge of their products was spot…read moreon. I would not hesitate to return. Thank you.

These guys are the absolute best…read more We had an older 40' class A (I quickly learned that A stands for aggravation) coach and after spending $$$$$ at a large well known dealership/repair center things still weren't working properly. Repairs we paid for were shoddily done or not done at all It was a happy day when we stumbled onto R&L. Adam in the service department is AMAZING, honest, more than fair, doesn't take shortcuts, does great work and tells it like it is. The thing I really appreciated is he didn't bad mouth the other shop's work and lack thereof, he just explained how and why he would fix what was going on. In a short period of time he had everything safe and working as it should. . When we made the decision to go with a vintage travel trailer we sold the coach knowing that it was safe and in good working order. So now we're back for round two with a vintage travel trailer. I'm thrilled with the suggestions made and the work being done. I highly recommend R&L RV's.

We were looking for a nice rv to live in for the next 6mo while our house is being built(yay…read moreright?) so we had a smaller budget but needed something spacious enough for two adults and two dogs. We searched high and low online and decided to go to a dealer. So we stumbled upon R and L rv, and Craig showed us at least 8 rv's that were within our price range and we found the one! Upon buying it they did a lengthy inspection of it, fix the minor things, cleaned it fabulously! Would have earned 5 stars but after leaving their place we noticed one of the taillights is out...

Mike is knowledgeable, easy to talk to, patient, and pleasant. I can't recommend him enough…read more Reasonably priced, too. Today Mike winterized our 2023 Tiffin Wayfarer 25 RW. He allowed me to follow him, and ask questions. I learned much more than I expected. Based on today's experience, he will be my go to for repairs and maintenance.

Nice, timely, knowledge and competitive pricing. Very easy to work with…read more ‐-----,----------,,,,-----------------------,,-,,,-,,-,,-

I've been buying trailers my entire career, all over the world, and I can say without hesitation…read morethat Fox Trailers is one of my all-time favorite suppliers for our company NISS. I started working with them about 20 years ago and still use them today. That kind of consistency doesn't happen by accident. They treat you like family every time straightforward, responsive, and they genuinely take care of you. Pricing has always been very competitive, and I've never felt the need to shop around once I started working with them. If you're looking for a trailer, don't waste your time chasing other suppliers. Fox is the real deal.

I bought a Big Tex 14ft tandem axle with ramp 2 years ago. The product exceeded expectations, as…read morewell ascthe sales staff and parts department. These are the go to guys for your trailer purchase. Save the time, money, and gas, and go here first. They can't be beat...