if I could give them a lower score I would. Horrible service. Brought trailer in 5 times to repair…read morea leak toilet. the skin of the storage doors were damaged, dimpeling, and no follow through or offer to repair Said it was sun damage even though it is stored in the shade at our son's property. Department supervisor actually was not truthful regarding contact with the protective skin company. Additionally the price of service and repair work is way over priced. Management did not hesitate to blame repair techs. I'm very happy to be done with them. Worst experience with a company ever It is no wonder this R&R Store is closing. Certainly a reflection of their management team. Mike

Friendly and helpful. The receptionist, the salesman, the finance person, and the service people…read morewere all 5 star!

Mike is knowledgeable, easy to talk to, patient, and pleasant. I can't recommend him enough…read more Reasonably priced, too. Today Mike winterized our 2023 Tiffin Wayfarer 25 RW. He allowed me to follow him, and ask questions. I learned much more than I expected. Based on today's experience, he will be my go to for repairs and maintenance.

Nice, timely, knowledge and competitive pricing. Very easy to work with…read more ‐-----,----------,,,,-----------------------,,-,,,-,,-,,-

This group of people is amazing! We were searching all over for days for a 5th wheel. They were the…read moreonly dealer around who had exactly what we needed. They had us out the door in about 2.5 hours with all the papers completed and hitch installed etc! Randy and Jeff and Quinton were super friendly and helpful. Highly recommend this place for your RV needs. Dog friendly also!

We had an issue with a leak in the roof of our Super-C and brought into Bobby Combs because we have…read morepreviously done business with them. After the roof was gone over and any possible problem spots were addressed I came to pick up the RV. When I drove it out I discovered it was still leaking after a heavy rainstorm. I turned around and went back. They accepted it back into the shop with no problems. After a week or two I was called that the RV was ready. When I arrived they surmised the leak was caused by a bolt or rivet had backed out near the front of the awning allowing water in. After fixing the issue I brought it home and had no other issues throughout the winter. Until I can get my shop finished it unfortunately is outside in the weather. I'm confident they spotted the issue and fived it properly. After all of this said I wanted to address their entire staff that I dealt with. All of them were very professional and genuinely seems to care about the issue I was having. I could tell the manager and tech(s) were a bit frustrated at not locating the leak initially. It is a rare day anymore when you come across a business that has genuine empathy for a customer and does everything possible to fix the issue. I cannot express how much I appreciate this business and it's employees. I have numerous friends with RV's of various sorts and openly recommend these folks in Hayden should they run into issues. Well done guys!

This is the worst business ever. No communication between customer and business. Nothing was…read morefixed correctly. They took a full year trying to run the warranty out. The original paperwork came with 2 copies one for brand new rv and one that says used as is. Well guess what after paying 90,000 cash the used as is was delivered. Has been nothing but a nightmare with this business for a full year.

We purchased our 5th wheel from Appleway in August. The staff was professional, informative, and…read moremost helpful as we were transitioning from a Class A to a 5th wheel and had a number of questions. All requests were handled immediately including calling back the same day with and answer and a resolution not a process. We don't write recommendations, however, our experience was the best we have ever had in buying a big ticket item. If I could give them a 10 out of 5 stars I would!

These guys are the absolute best…read more We had an older 40' class A (I quickly learned that A stands for aggravation) coach and after spending $$$$$ at a large well known dealership/repair center things still weren't working properly. Repairs we paid for were shoddily done or not done at all It was a happy day when we stumbled onto R&L. Adam in the service department is AMAZING, honest, more than fair, doesn't take shortcuts, does great work and tells it like it is. The thing I really appreciated is he didn't bad mouth the other shop's work and lack thereof, he just explained how and why he would fix what was going on. In a short period of time he had everything safe and working as it should. . When we made the decision to go with a vintage travel trailer we sold the coach knowing that it was safe and in good working order. So now we're back for round two with a vintage travel trailer. I'm thrilled with the suggestions made and the work being done. I highly recommend R&L RV's.

We were looking for a nice rv to live in for the next 6mo while our house is being built(yay…read moreright?) so we had a smaller budget but needed something spacious enough for two adults and two dogs. We searched high and low online and decided to go to a dealer. So we stumbled upon R and L rv, and Craig showed us at least 8 rv's that were within our price range and we found the one! Upon buying it they did a lengthy inspection of it, fix the minor things, cleaned it fabulously! Would have earned 5 stars but after leaving their place we noticed one of the taillights is out...

John at Chucks RV went the extra mile for me and got me in and out of the shop much faster than I…read moreexpected. His technician did an excellent job of installing a new torsion spring on my awning and even repaired the support arm that I had been struggling with. I hadn't even mentioned it on the repair order, so he took the initiative to do it for me. While waiting, I took a long look at their extensive inventory and was very impressed with its depth. I will recommend Chucks RV to many of my RVing friends.

I purchased a blue Ox plate for my car to tow behind my motorhome and had Chucks install everything…read moreto the tune of $XXXX.XX . After two years, I had forgotten how to attach everything and called Chucks to ask if I could get their assistance. I didn't think it would take but 20 minutes for the instructions and the lady at Chucks stated that they would charge me $140.00 for the information to assist. I was told that I had already been given instruction when I picked it up the first time 2 years ago, which I have never used since then. Guess what! the car pin did not attach correctly and with the assistance from RNR Service centiends my er they fixed it at no charge. I will never use Chucks RV again and I plan on telling all my 14,000 Sisters on the Fly friends my experience with Chucks RV. in Mead, WA.

Stan was outstanding! He responded on the same day. Not only did he solve the issue we were having…read morewith our slider, he also identified several other concerns and provided direction so we would be able to take care of them ourselves. He provided the very best support and service you could ask for. We put his card on the fridge and will definitely be calling him for any future issues....which it seems RVs always have. Highly recommend Stan and RV Rescue.

Stan is the most honest knowledgeable tech I know - he came out to see about replacing my air…read moreconditioner and fixed in nothing flat . I highly highly recommend him. Dependable, honest and on time.

The team at NW Boat & RV are easy to work with. Very responsive, no pressure and on time…read more They took the time to walk me through a new purchased trailer and had it ready to go when they said it would be. Great team.

I rented an RV from Northwest Recreational on July 13th 2021. As it was very warm day, we used the…read moregenerator to operate the roof top air conditioning. The generator quit and would not restart 45 minutes into the trip. A call to the NW Recreational and Cruise America yielded no help unless we journeyed to a repair place the following day hours away from where we were located in the Idaho Panhandle. In addition, the unit was not clean, in extremely poor condition and maintenance. The toilet smelled horrible and was almost not useable. The lack of a generator prevented the remote camping we intended for our week of rental. While driving, the front end vibrated and the windshield wipers were worthless when we encountered rain. Further, the refrigerator froze everything and ruined some of our food. Northwest Recreational was not helpful with our problems whatsoever. They pointed the finger at Cruise America and Cruise America pointed the finger at Northwest Recreational. With no resolution on our issues from either party's part, we are left with disputing the rental charges thru our bankcard. On our day of returning the unit, we were charged two additional small amounts that Northwest Recreational had not clue what the charges were for and said they could not reverse the charges. Bizarre, yes. Northwest Recreational is extremely difficult to deal with. I would highly recommend not doing business with Northwest Recreational.