We called ahead to see if they had a KTM SX-50 Factory Edition in stock and were really excited when they confirmed they did. We completed the paperwork online, and a few days later made the long drive out to Santa Barbara (we're not locals). We arrived close to closing time, but the staff was still incredibly welcoming and helpful. They didn't rush us at all and even took the time to fully inspect the bike with us before letting us take it home. I don't usually have the best experiences at dealerships, but this one was genuinely a pleasant surprise. The whole process felt smooth, straightforward, and honestly stress-free--which is rare in my experience. read more

I had a very disappointing experience with Wheels in Motion of Santa Barbara. The issue wasn't about the money--it was about integrity. I purchased a 2024 KTM 1290 Adventure R with the understanding that it included a 15% discount on the Tech Pack and heated grips. When I inspected the bike before taking delivery, I immediately noticed there were no heated grips installed. I asked Erik, my salesman, where they were, and he claimed he didn't remember us ever discussing them. After my test ride, Erik told me, "Let's load it up," and said he'd speak with his manager. When I asked again about the heated grips, he shook my hand and told me, "We'll ship them to you." I asked for something in writing, and he assured me to come inside because they'd take care of it. About 30 minutes later, he came back and completely changed his story, saying they never had that conversation and there was nothing he could do. I then spoke with Steve, the sales manager. He told me he could usually tell when his salespeople weren't being truthful and assured me he would make it right. He said he would contact Clawson Honda in Fresno to have heated grips installed and gave me his word that he'd handle it the next day. A few days later, I called Steve for an update. He told me he needed to speak with Carl, the general manager, and that Carl would call me the following day. That call never came. About a week later, I contacted Carl myself. He asked what it would take to make things right, and I explained that I simply wanted the heated grips that both Erik and Steve had already promised me. About 30 minutes later, Carl called back and said that "based on the facts," there was nothing they could do. The heated grips cost around $200. Instead of honoring the commitments made by both the salesperson and sales manager, the dealership chose to lose a customer over a relatively small expense. Mistakes happen. What matters is how a business handles them. I wasn't upset that the grips weren't installed--I was disappointed that three different levels of management reassured me they would make it right, only to backtrack on their promises. If integrity and standing behind your word matter to you, I would think carefully before doing business with Wheels in Motion Santa Barbara. read more

Received delivery of a brand new KTM 1290 super adventure S March 25th . 300 miles later it's been in a KTM authorized shop since. It is now the month of June. After many attempts to speak to The manager Alan Morales I finally get him on the phone, he told me that there was nothing they could do for me and that I needed to contact KTM, have a great day sir bye bye... I highly recommend not doing business with this crook. read more

Wheels In Motion - Motorcycle Dealers Near Me - Goleta, California

I recently purchased a new KTM from Wheels in Motion (Goleta location). The salesman Francisco worked with me from my first call to the day of the sale. Very easy, straight forward purchase with no ambiguity on pricing or the purchase itself. Francisco was a true professional and made the sale fast and efficient with no stress at all. The showroom in Goleta is large and well stocked with brands from Yamaha, Suzuki, Honda, Kawasaki, Ducati, MV Agusta, KTM, Vespa and more. There's ample parking and located right off the 101. One of the best vehicle purchase experiences I've had to date. Highly recommend Wheels in Motion - specifically Francisco in sales. read more

Wheels In Motion - Motorcycle Dealers Near Me - Goleta, California

I'd like to share some feedback about my recent experience trying to purchase a 2024 KTM Super Adventure R through one of your authorized dealers. I was ready to buy and comparing multiple options in the same price range, including other brands. However, the communication from the sales manager at the dealership was dismissive and uncooperative, with little to no willingness to negotiate despite the bike being unsold for over two years. This kind of experience is exactly why many customers end up going to different brands and choosing not to buy KTM, even when they like the motorcycles. Poor dealership behavior directly impacts how people view the brand and whether they're willing to spend their money with KTM. read more

Run away from this place, because you will definitively not be moving on any type of wheels that you purchase from Wheels in Motion. Bought a "brand new" KTM from them in March so far it has been either on the driveway or as of now being worked on, barely used 300 miles on this motorcycle and they will not refund our money according to them they are a middleman ( Alan Morales/ Manager) and not responsible for anything. Don't make the same mistake, they are selling lemons and then stepping away from responsibility once they have your money. Alan will not return phone calls and if you are lucky enough to reach him , he is unbothered. So far I am paying insurance ( paid for the motorcycle in full) for a motorcycle that I cannot ride. So since they call themselves " the middlemen and they cannot do anything and must go to the manufacturer " do not make the same mistake, go to someone that stands by their sales read more

Bought a tire cost me $200 in tubes because they sold me a tire with the wire sticking out. I've had decent experiences in the past, but if you're trying to waste all your money, I'd recommend to come here so that they can give you a bad warped, tire and waste your time. read more

We drove for an hour. They had 5 days notice. The bike was filthy. The bike didn't start. When it did, it started dripping oil immediately. It was blowing black smoke from the exhaust. It was a shockingly neglected and poorly presented accident waiting to happen. Wouldn't recommend if my life depended on it and it does. Truly a dangerous business. read more

The service dept did a bunch of stuff on my bike . Ryan the service manager ,was great to deal with and everyone there is friendly and helpful ! I highly recommend the service dept ! They also have a ton of different brands of bikes for sale . I will be back for any maintenance or repairs ! read more

Wheels In Motion - New tires , rear shock, tail tidy , new front blinkers , fixed rear brake . - Motorcycle Dealers Near Me - Goleta, California

Francisco helped me find the right fit and showed me many options. He is knowledgeable on the selection in stock. Josh helped me secure a great deal and all the fees are explained in detail. Zico from the parts department was helpful showing me different helmet and glove options. Overall great experience buying and was out riding quickly! The staff was very friendly, knowledgeable and the location has a great selection. Would recommend people do business here with Wheels in Motion. read more

Wheels In Motion - 2025 KLX300 - Motorcycle Dealers Near Me - Goleta, California

My dad brought me to SB Motorsports, we were looking for a cool dirtbike for him. They immediately made me feel right at home when they busted out TREATS! for ME! I had a GREAT time w/ the amazing and friendly staff there. We got a chance to check out the Sales, Service and Parts Departments. They had GREAT inventory and even had aftermarket parts. We took a real cool bike home for my dad. But they said I could come back anytime! #TEAMRED #CRF450RL read more

Wheels In Motion - me watching my dad pick out a bike - Motorcycle Dealers Near Me - Goleta, California

So stoked to have found such a professional and stocked dealership. All the bikes are beautiful and top of the line. Best of the best. Thank you so much Francisco and everyone in the service, parts, and sale department. Can't wait to build out the 450 together. See you soon. read more

Wheels In Motion - Motorcycle Dealers Near Me - Goleta, California

These guys really went downhill from what they used to be. I ordered brake pads from them, they ordered the wrong size, and wouldn't take them back due to packaging being open and it being over 30 days. It took almost 3 weeks for them to arrive. They've worked on my motorcycle before so they have the make and model and I trusted SBM to give me the right parts. It wasn't until I took off my old ones that I found the ones they gave me didn't fit. Now I'm stuck with brake pads I have no use for. I'm upset they couldn't do anything for me. I spent a lot of money at this store and it looks like I won't be going back considering they couldn't do anything for me. Imagine if it was another more important part they replaced and it was wrong? These guys are jeopardizing your safety and claiming it's not their problem? ZERO STARS. read more

Beth Connelly and the crew at SBM are the best! I got the bike I wanted, the way I wanted it, at the price I wanted. None of the unpleasant "surprises" that are all too common when buying a motorcycle. read more

I Drove 2.5 hours to SBM due to getting the best deal over the phone for a 23 KLX from Francisco, which also provided excellent customer service! Upon arrival the staff at SBM were very welcoming, Alec was an awesome dude and very helpful with info. John was great and quick with paperwork so I was ready to go in no time! I forgot the guys name working the counter, but he was very helpful in gathering parts I needed. Overall 10/10 experience visiting SBM! Definitely will enjoy continuing to do business with them and referring friends and family. read more

Well Let me start with I don't do these review things often but after my first experience dealing with SBM I was just taken back by every single person I encountered on my purchase of a new motorcycle. I mean every single employee from management to the parts guy was so professional and pleasant and I don't mean in one of those fake ways where your spoken to a certain way only because you bought a new bike. They were just straight up fun to talk to. The entire store was clean, well kept and organized and they had every single type of thing I could possibly ever want with really good quality accessories and equipment. All I can say is I'm already planning to go buy another bike next month. Thanks guys for a really fantastic experience. Customer for life !!!! read more

Really happy with my new KTM 500 EXC-F purchase from the folks at Santa Barbara Motorsports! Elijah and Jared got me through the purchase and Ryan took care of my first service after a few hours out! Top shelf bike, top shelf team at SBM. Thanks again! read more

Wheels In Motion - KTM 500 EXC-F - Motorcycle Dealers Near Me - Goleta, California

I once brought them one of my many bikes, a FJ1100 1984 (first year) in pristine condition. I needed a tune up and tires, they told me "we cannot work on your bike, it is too old". I thought they were kidding but they were dead serious. I ended up finding Precision in Goleta who did a great job on my Yamaha. read more

This place is amazing. If you are buying a KTM motorcycle this is the most trustworthy, honest, straightforward no BS place to get it. Also the best financing department. After going to multiple showrooms all over LA this one is the best hands down. If integrity and the best price mean anything to you you'll end up buying here. read more

Great service! If you need parts or accessories go talk to Matt he's a great guy and I recently bought a KTM300SX from them and they were great! Highly recommend! read more

I purchased my first brand new bike, 2015 R6, from them in 2015 and since then I've had the best customer service. My last two bikes, both BMW S1000RR's, have seen this shop numerous times and I've had nothing but good experiences. Big thank you to Ryan for always making sure my bike is running how it's meant to. Top service in town. read more

Top notch facility with A1 staff. Ryan in the service department has treated my family with nothing but respect and honesty with all of their moto needs and I know he does the same for everyone else. Matt in the parts dept has always kept me and my buddies up to speed with parts availability and best parts. Along with corresponding service to any application we have needed SBM is the top dog. read more

Got the customer service and deal we were looking for. Thanks SBM! 15% off further store purchases have and will come in handy. read more

Wheels In Motion - 2020 Honda Super Cub C125 with GIVI monolock Bold case - Motorcycle Dealers Near Me - Goleta, California

Shocked and really disheartened by my experience here. I bought a bike from them in early 2019 and returned over 4 years for regular service and gave them a lot of business. When I was moving out of town, I decided to consign my bike with them. I signed a contract that stated they would take 15% and with the bottom dollar I was willing to accept for the bike and left. Due to being international it was very hard to get in touch via phone and I used primarily email. The previous sales manager Beth who I left my bike with quit the job and John Agee took over. When my bike finally sold I had a hard time getting responses via email and tried calling but was told to call back since he was with a customer. I finally got a hold of him and he told me the sale price and the amount I'd get and after hanging up the phone the numbers didn't seem right. I emailed confirming the address to mail my check to and asking for a breakdown of the sale which was ignored. I pushed the email and he only responded about the address. I emailed twice again and was ignored. My calls were also unsuccessful. Later that month I was heading back the US to visit. When I received the check he'd sent out it was unsigned. I was pretty frustrated at this point and decided I needed to go in person. It was very frustrating to spend time on this during my short trip to Santa Barbara. When I went in he signed the check and I asked about the sale and why the amount I got was so little and he said he'd need to look into it that night and would get back to me in the morning. Of course the next day I heard nothing, and when I called he was "with a customer" and I left my info and he never got back to me. I went back to the shop and lo and behold he's at his desk free with no customers. I asked about the sale and he brushed me off saying "oh sorry I'd love to give you extra money for your vacation but the numbers are right" and tried to leave it at that. At this point I was angry and asked to see the contract. He left to get it and came back and saw (somehow for the first time) a post it note on it and then disappeared for 30 minutes. In the meantime I calculated and saw that the total commission they were trying to take was over 40% of the sale. I was livid. He came back in and gave an excuse of the VIN number being off by one and that being the reason for the mishap and blaming everyone else. I had also had some work done on the bike before consigning and he claimed it was mistakenly charged twice but the missing money owed to me was over $200 more than the service charge which I had prepaid. Unsurprisingly the amount he attempted to give me was just about the same amount I'd said was the bottom dollar I'd accept them to sell it at. It was very obviously shady business and he saw a young woman who lived abroad and thought he could take advantage. He finally gave me the money but still never gave an overview of the sale which is just really bad business, as is refusing to answer emails and dodging phone calls. It was the kind of experience that just leaves you feeling cheated, disgusted and disrespected. I'm shocked an established business would attempt to steal from a customer and I would never in my life come to this place again. I would think twice before bringing your business here. read more

Shop local!. We got a helmet for my daughter (to ride on my scooter with me). The staff was helpful and patient as they found the right size and we picked out another color scheme from the catalog. It was available in a few days and I love the fact that we can support the local business rather than online machine. They have a large inventory of bikes and quads, including small sizes and a few used motors rides and I would recommend a stop in to support the business here! read more

Wheels In Motion - Motorcycle Dealers Near Me - Goleta, California

I've purchased better than a dozen new motorcycles and ATV's from various dealers over the years and this crew was hands down the best and friendliest I've dealt with......drove two hours, showed up late morning and Beth literally had the process completed and the bike off to prep in 10 minutes...everyone from parts and accessories to the service department were great read more

These guys are super low pressure, which can throw some people off. Just know what you want when you go in and you'll be fine! I'd rather they were here than not so let's support them! Also great selection of top notch bikes and gear. Thanks for your help Kyle read more

I am absolutely perplexed by this Dealership. I took a half day off and drove from Vandenberg AFB to buy either a used KTM 690 enduro, but also ride a used Yamaha WR450F that was street legal. After several minutes of looking at the bikes outside, another regular customer finally alerted the only sales representative to maybe help me pick out a bike. He was helpful, but the sale girl was either under the weather, apathetic, or just didn't want to listen to me. Odd for a Tuesday at 10:30 AM. I was the only potential customer there and I said I wanted to buy a bike today. She showed me the brand new KTM-500 EXEC 6-Day which is way too much bike. I explained to her that I just completed knee surgery and after 6 months it was time to buy a good used bike and go on some nice trail rides and Ballinger or Hollister. She then shows me the new 2020 Honda Dual Sport 450L. Now the KTM is $13K plus all the fees, and the Honda is a couple grand cheaper. I am 58 and just want to get back into riding and not have to spend top shelf money on something I'll end up returning. I walked her out to both the used bikes I was considering and she gave me no information. I had to ask question after question. (maybe she doesn't get a commission on used bikes?) Not once did she offer to get the keys and fire up each bike. I had my helmet and cash for both. So I figured she was the niece of the owner and I just made up my mind on the KTM 690. The only thing was it had street tires and I was going to ride 60% dirt. So I give her the biggest buying signal I can...."If I buy the KTM 690, about how much s it to put DOT legal knobbies on it?" I was told I'd have to go to the parts counter to ask. I said just ballpark me. I like the bike but would have to add the cost of parts and labor for the tires. she repeated again that I needed to go to the parts counter for that information! F'N AMAZING! It's REALLY TOO MUCH TROUBLE? this dealership must have money coming out of their A$$ and don't need sales. But buying that KTM would have established a relationship with me and I was thinking of a small quad runner for my girlfriend after a few outings. So let me ask the owner, what is the magic word or phrase to a buy a motorcycle there? Is there a code, a secret handshake besides saying I want to buy this bike and have cash????? Why not have a self serve express line for a customer to do everything themselves and leave Beth out of it. AND, this is not the first time this has happened. Not sure what has happened to sales, but if you're that lazy to get a price on two new tires for a $7,700 sale, you won't be there for me when I want service. Still love to know the secret to buying a bike there: rjbosnyak@gmail.com for sh$ts and Giggles, DO let me know. read more

I've been in this shop a few times over the years for my 2012 Honda CBR 250. Recently I went in to upgrade some of my old gear and get some oil/filter. I was surprised with how much it has changed. There are a lot more options to choose from and it felt like it got a face lift. The employees who helped me were really knowledgeable and didn't pressure me into any weird add ons or sales pitches. They seemed to all have experience with riding and gave me their honest opinions. I also noticed there was a female worker and I ended up chatting with her and talked about our moto experiences briefly, which I thought was cool. More women should ride! The employees seem to genuinely want to help and actually enjoy everything motorcycles. Thank you for the good experience! read more

If I could give less then one I would these people will sit here and blame the customer for everything I have called for they quoted me a price for the first service and when it came time to bring it in they told me it was going to be 150 more and they told me I didn't understand what they told me initially so I went somewhere else that treated me much like a person then they did. That was the first time I called. I just called to complain about my bars shifting towards me almost to my lap and to the right about an inch from dropping it going 5 mph in the dirt and they told me it's my fault and they are suppose to do it when I went to adjust them back to the correct position the bolts were only finger tight the service guy told me that's how it's suppose to be before jumping down my through and telling me it's my fault I do not ever recommend going through these people read more

Can I click on a sixth star? On a road trip home to Monterey from LA, a piece of someone's bumper flew up and took out my KTM SMT radiator. From the time I first called the shop from the side of the road, to the moment I picked the bike up, I received excellent service. Corey rushed in a part from the East Coast, Chris worked overtime to install, and Brendan and Chris worked with my insurance company to make sure there was no problem with the claim. I can not say enough good things about this shop. Great customer service backed by high quality work. They went above and beyond expectations. read more

This is a good local shop that does their best. I have been coming to this shop for a long time to get small things and the guys there are always helpful. There was one mixup when my wife tried to order some boots but they eventually made good on it and everyone was happy with the outcome. This is certainly one of very few places in SB I would go for a new bike.... read more

We were on our way to LA to buy a quad but we stopped here to see what they had. The owner came out to ask if we needed any help and an hour later we left with a brand new quad . The staff were super nice (Christian) and Peter were all great and defiantly the owner. We plan on coming back soon to buy another quad. Great selection of motorcycles and off road vehicles . read more

Randy at Santa Barbara Motorsports was straight forward in all of his Communications with me concerning the purchase of a Honda 450L. He quickly gave me a price including the breakdown of all costs. I've purchased about 40 motorcycles over the years and I see a lot of used car tactics (dealers that will not give you a price in writing or want you to call them and give you a BS price just to get you in the dealership) This won't happen with Randy, he has no problem standing by his price.So, if you're looking for a new motorcycle see Randy for a direct sales process with No-nonsense pricing. read more

I want to like this place but every time I go there wanting to buy a bike I end up walking out shaking my head in disbelief. You can't find anyone to ever help you and when you finally track someone down they can't even acknowledge you as a human being. I buy a new bike every year and will continue to go south instead of giving this place a shot. The culture here is absolutely awful and you will regret making the trip here. read more

We recently had a Honda brake recall complied with on my wife's Goldwing trike by Santa Barbara Motorsports. As usual the service department got us in and out quickly with no problems. There is a comfortable waiting area and the staff was courteous and helpful with questions I had about parts. I would recommend this dealer in any capacity, sales (bought a new Suzuki Bergman Exec a while back with excellent ongoing service), parts (quick delivery and had the items delivered directly to my home), and of course service, which I have always found to be first class. read more

I dont normally write reviews but in this case i will. First off buying a motorcycle from them was super easy and i felt taken care of. They helped me get the bike i wanted, let me know if anything changed and made the process easy. Helped me get some gear as well. Now for the real reason for the review and i wish i can give more stars. I had an incident with my bike and contacted them about it. Without hesitation they came out, towed my bike back to the shop and even gave me a ride home. I cant explain enough how helpful they all were to go out of there way to make sure i was taken care of. At closing time to boot. For sure i will recommend anyone go here, the staff is beyond amazing. I dont care what anyone says 1000 stars!!! read more

I'd like to thank the owner for his response to my issue with his business. He was very nice on the phone and took a sincere interest in my issue with his situation. He was courteous and even said he would send a gift certificate to us, which I felt was going above and beyond what's necessary. So thank you. However, his sales manager left an indelibly awkward voicemail that didn't make me want to do business with him. And in response to his points... 1. I wasn't challenging the charge for the motorcycle or the set up fees. I've purchased a Harley and 2 KTM's new as gifts and am well aware of how it works. I don't think it's unreasonable to request a breakdown of these fees. Nor do I think it's unreasonable to expect this to be given to me in a polite manner. I wasn't willing to pay a delivery fee, but was willing to pick it up myself. 2. I absolutely WAS challenging a $350 fee to use my credit card. I have NEVER been asked to pay an EXTRA fee just to use a credit card to pay for an item. EVER, in any business, at any time. This is a practice I am unfamiliar with in the motorcycle world or anywhere for that matter. Unfortunately the sales team at this establishment has left much to desired. read more

Picked up an R3 from here the other day and just wanted to give a big thanks to Beth in sales for all her help. I had come in a few weeks ago just to look around and really liked the R3, but was totally ready to take my business elsewhere if I felt the push of a typical salesperson. Instead, Beth was super cool and just talked with me about my riding experience, what I currently rode, etc. She answered all my questions and basically let me sell myself on the bike. She never once tried to convince me to get something I didn't want, in order for her to earn a higher commission. If it wasn't for her there would likely be a store elsewhere that got my money. She is also very knowledgeable on all the different styles of bikes SBM offers. If you're interested in getting a bike I would highly recommend stopping by and talking with her! read more

Santa Barbara Motorsports First of all I would like to say that I WOULD NOT SEND MY WORST ENEMY TO THIS PLACE I called them in regards to a 2020 kawasaki kx 85 which they had listed as a Pro Circuit built bike I spoke with one of there sales people and asked what had been done to the bike as I was looking for a modified bike for my grandson, he told me that it had a 112cc pro circuit modified motor, revalved suspension ,coated cylinder for running race gas and that it had been completely inspected by there in house mechanics . So I went ahead and put a deposit and scheduled an appointment to purchase the bike that saturday. I had a 2019 Husqvarna tc 65 with 60 hours on it which I was going to possibly trade in when I got there I waited about an hour for them to inspect the perfect condition 65 for them to say that they were not interested in taking it in trade not a big deal since they were not wanting to get me squat for anyway so I went to the bank and got the rest of the cash to complete the transaction when I returned not more then 30 minutes later I waited for 4 hours with my grandson and son in law to get in to do a cash sale for the bike . while waiting I asked if we could take the bike out and start it when we started it the bike sounded like it had a piston slap the salesman assured me that they had went thru the bike and that it was it perfect condition ( stupid me should have walked away then but having my grandson there who is 12 years old and was excited about the new bike I went ahead and purchased it) he had races the next weekend and had not been able to ride it till then ( he has been racing MX since he was 2 yrs old so he knows bikes) he raced the Mini Major 2 races a day bfor 3 days thats 6 races of 12 to 15 minutes each running race fuel as the bike was supposed to be built for the next weekend we went to race and the second lap the bike top end went after opening it up it was the wrist pin bearing went out and did catastrophic damage to the head which was supposed to be covered by Santa Barba Motorsports warranty when I called to talk to them did not get a call back so I emailed telling them the exact thing that I explained above the sales/purchaser lady told me that the bike was built for race fuel and that if I was not running race fuel that would cause that to happen Anyone who knows bikes would know that is BS, I called pro circuit that next monday and they looked the bike and told me that that was all untrue that the bike was bought from them but there were no engine mods except the cylinder coating so basically they LIED DIRECTLY TO MYSELF AND MY SON IN LAW the bike has now been down for about a month and a half waiting for the cylinder and everything else that broke costing me around 1000.00 when I first wrote there manager wrote back but after I explained everything to him never heard from them again so bottom line is THINK TWICE ABOUT PURCHASING ANYTHING FROM THESE PEOPLE BECAUSE THEY WILL LIE TO YOUR FACE AND DO NOT STAND BEHIND THERE WARRANTYS AT ALL I am in the motorcycle industry and bike 2 to 3 bikes a year and this was by far the worst experience I have every had with a motorcycle dealership in my 50 years of buying motorcycles GO TO ANOTHER DEALERSHIP OR GET BURNED read more