I've been coming here off & on to wash my 2022 Honda CR-V. I usually get basic service, yet on…read moreTuesday, I scratched one side of my car from bushes, and decided to go see if they could help me. It was estimated 2 hours to do the polish, deep clean. Nick & Francisco worked miracles! All but one deeper scratch was GONE, my car looked new again! Worth every penny, plus I'll try to come more regularly for sure. Grateful it was a gorgeous day, waited outside at one of the tables to watch, plus they kept me updated on status. Also, the cashier inside was super nice, and friendly. Wish I took pix!

Tbh 2 days after the problem is resolved I wanted to sht on this place so bad. But I waited. As the…read moreaddage, "cooler heads prevail". I saw this car wash having a promotion on those mail catalog booklets and also at Albertsons Arcadia. I saw that the prices were competitive against the other local car washes (faschings and temple city car wash). So I took my bmw x1 to Nu Way. My first impression is..ok it's a mom and pop business. What I love about these old car washes is that they have windows that show you your car being washed. But this one does not clean their windows and you really can't see what they're doing. I then went into the cashier/store area. Really gives me a 1970s vibe. But the ceiling tiles were bulging/swollen like when it last rained, the roof was leaking. So far so...ok, I was waiting for my car and then I went outside to the patio where I think there used to be a fountain but they covered it up. When my car came out of the car wash the rear tow hitch cover was missing. I thought that they remove it but after a while my gut feeling says I have to ask where the cover is. The guy who was wiping down my car said, "I don't know, ask the guys". So I went to the cashier and told them about the missing tow hitch. I then spoke to the shift supervisor and he was asking the guys where it is. No luck. Then the shift supervisor referred me to the GM, Nick. First thing that he said, "you probably came in without it". Wow, gaslighting. I can't believe the customer service skills of this guy. I told him that if he doesn't believe me, I got a video with a time stamp with me coming out of my house 15 mins before I arrived to the car wash (cuz it takes that long). He doesn't care, so he went to the video cameras in his office. Lo and behold when my car appeared for the first time in the car wash, the rear tow hitch is still there at the bumper. And then we followed the car where it goes then sometime in the middle of the car wash line the rear tow hitch cover is still there. But it's weird the car came out without it The rear tow hitch cover has a string, so it can be attached to the bumper. Its hard for it to come off unless you pull it. Nick said, "oh maybe you went to the cheap car washes in the area and that's how it got damaged bad". Look who's talking. And also, of all the car washes I went to with my car, this has to happen. And it's a 2025 bmw. If I went to a cheap car wash, you would see scratches on the clear coat. And that's not how you treat a BMW So Nick was checking out my bumper, seeing if there's a tear on the clips. He said the clips are loose. GTFO of here. I think one of their washers stole it (cuz it's nowhere to be found in the car wash line) to either stole it to sell on eBay or to just shaft it to the owner. He agreed to replace the tow hitch cover and I went on my way. He called me on my cell and he'll be in touch with me. It was nice, at least to have some sense of customer service. Went to BMW monrovia and see how much it is. $40.16. not bad. BMW monrovia is another dealer that's gaslighting especially when I rent their cars (because back then my bmw needed more than one day to service) but that's another day. Got the tow hitch replaced (reason for 2 stars). Now the question is, would i come back? Naaaahhh never ever. If you will be going to this car wash, just know the risks, especially if you got an expensive car. When I was there, didn't see premium cars and I learned from now on, this would be a red flag.

I got the Works Wash for my Model X, which was $28.95. If you come in the morning, they offer an…read moreearly bird special that takes $3.00 off the price, making it an even better value. They did an excellent job--the car came out looking spotless inside and out. The staff was efficient, and the quality of the wash exceeded my expectations. For the price, it's definitely worth it. I would highly recommend this car wash. It's one of the better car washes in the area, and I'll definitely be coming back.

I brought my car in for seat shampooing and a VIP service package. While I understand this wasn't a…read morefull detailing, my car was already in relatively clean condition, having been washed just a few weeks prior by my dealership--which, unfortunately, did a far better job than what I received here. The exterior wash was very disappointing. The car looked barely cleaned, and the roof in particular was still visibly dirty, as if it hadn't been washed at all. Given that I paid extra for the seat shampooing in addition to the VIP service, I expected at least a basic level of thoroughness, which simply wasn't delivered. I'm especially frustrated because I chose to support a local business, but the experience felt unprofessional and ultimately not worth the time or money. I even spoke with a manager, who was courteous and respectful, and worked to address the situation--which I did appreciate. However, it's frustrating to have to go through this after already paying for the service. To make matters worse, after returning home, I noticed that the front mount of my license plate had been damaged. While I understand that accidents can happen, this only added to my overall disappointment given the rest of the experience. Overall, I feel like I could have done a better job myself. Unfortunately, this experience has led me to decide that I won't be returning.

Five stars for Ethan at Fast5Xpress Car Wash in Monrovia. He has a very positive demeanor and a…read moregreat attitude while attending the cars entering the wash. You can tell he takes pride in what he does. I also noticed he protects his hearing by wearing ear plugs, which shows he works safely and professionally. It really stood out because some other staff looked bored or annoyed, but Ethan was the complete opposite. He was alert, friendly, and made the whole experience more pleasant. Frank wasn't there today, but he also always offers service with a smile whenever I see him. Great customer service from both of them. Highly recommended.

Shout out to Sal Alanis and Frank Thomson at Fast5Xpress Car Wash!…read moreSal is a young man, and let me tell you -- exceptional service, well spoken, respectful, and truly helpful. I don't know what it is these days, but this is becoming a dying breed. Young, professional, and genuine. It honestly cheered me up to see that we still have some good ones out there. God bless you, Sal! And then there's Mr. Frank -- a God-fearing man who just received Employee of the Month (no surprise at all). I was wondering where his joy came from... now I understand. His spirit, attitude, and work ethic speak for themselves. I don't know what these guys are getting paid, but I do know this -- they are exceptional employees. I own a business myself, and these are exactly the kind of people I would want representing my brand. This car wash is clearly blessed because they have workers full of joy, integrity, and helpfulness. That is very, very rare. Fast5Xpress Car Wash -- you guys are onto something special.

This review is long overdue…read more Although this car wash place is a bit far for me, but since it opens early. I usually come when I am in a hurry. The employees here are friendly and the wash provide a great value. Although it is a self serve wash, there was always an employee there at the entrance to greet you and help me to process the payment. It makes the pay and car wash process more enjoyable.

Two months ago, the car wash machine at Bellagio Express Car Wash broke and damaged my windshield…read morewiper. I reported it immediately, spoke with the manager, and followed their requested claim process by filling out forms and submitting photo evidence. After weeks of hearing nothing, I called the corporate office myself, only to be told they never received the manager's written report. So I had to resubmit everything AGAIN -- photos, forms, and details. The general manager later called me and asked me to go to the dealership first to see whether the repair could be covered under warranty. He also mentioned they could maybe provide one month of free car wash service, but offered no actual solution or compensation at that time. What frustrated me even more was that he partly blamed me, saying the damage happened because I did not use the tape their employee offered to secure the wiper. A customer should not be responsible for preventing damage caused by the car wash equipment. I followed his instructions, went to the dealership, and confirmed the repair is NOT covered under warranty and must be paid out of pocket. I obtained the repair quote and sent it to corporate again. I also called multiple times and left messages for the general manager asking for a callback. It has now been TWO MONTHS with no resolution, no follow-up, and no returned phone calls. Very disappointing customer service and claim handling. I will continue contacting corporate until this issue is properly addressed.

Did you know that using the car wash is the most environmentally friendly thing you can do to…read moreprevent pollution and harm to our waterways.... Like streams and the ocean? Yes, you heard that right. The car wash specializes in filtering out pollutants such as "engine oil, anti freeze, greaser, asbestos, rust; phosphates, and other destructive stuff" so that it doesn't go into our oceans... which can be harmful to the fish and underwater environment. I definitely recommend this car wash.

I want to warn potential customers about my experience with this car wash. After the business…read morechanged ownership, they refused to honor the prepaid discount package/book of car washes that I had already purchased from the previous owners. I understand that ownership changes can happen, but customers who paid in advance should be treated fairly or offered some form of accommodation. Instead, I was told that my remaining washes would not be honored, which left me feeling disappointed and out the money I had already spent. If you have a prepaid package or discount book from before the ownership change, I recommend confirming whether it will still be accepted before visiting. This was my personal experience, and I hope it helps other customers make an informed decision

Damn, Talk about going way way back 20 yr ago. I used to ride with my boy Fadhi to get his car…read morewashed here when I lived in Monrovia. I also would wash some of my cars here when I lived in the area. I recently stopped by here with my girl to get that done. You can sit in the car and watch it all get done lol. Nice and cheap wash. Service is good here. Feels good that this place bring back lots of memories.

So good for what you pay, the only touchless car wash in the area that doesn't leave any small…read morescratches

My past new vehicles had been taken in for professional ceramic coatings, costing close to $2k…read more Gave Fasching's a chance to detail my newly purchased used Rivian. For $600 total before tip, Greg and his crew polished out my paint swirls and applied coats of ceramic. Came out beautifully!

Should have read my own review from 11 years ago. Went in early, and purchased the "express wax"…read more.. $90 out the door with tip. They were not busy, so figured it would not be a rush job. In short, got my truck back 35 minutes later, windows still dirty, spray on "wax" streaking all over the truck, interior, dusty, and dirty. Formats not cleaned, dirt and bugs still on the front of the car. I would walk back in personally and ask for a remedy, but do not have time today. What a letdown this place continues to be. Too bad, cause it's so convenient too work and home. Any decent company would reach out to fix this. But I'm not gonna hold my breath, because it's been 11 years since my first one star review of this place. My own fault for not looking at Yelp.

An excellent shop--very conscientious and responsible, and extremely clean. Highly recommended!read more

I have been coming to this car wash for a long time…read more I always had great experience with it. The full wash or the outside wash. The employees always provided great service. The detail that they put it into the wash was great. I will definitely come back.

Fast & convenient I like to come here for a wash and go run my errands after, thx. I appreciate itread more

Quick and self-service! The basic wash was $12 when I went back in March, which is a good price…read moreimo. Left lane was for regular customers and right lane was for members, although I think you can go in any lane. The line was to the street but moved fairly quickly. After payment, you get dashboard wipes and an air freshener. The wash does an ok job, but to make it squeaky clean, park in a self-service spot to do spot clean and vacuum. There were plenty of spots, but it can get busy so you may have to wait a few minutes during busy hours. I recommend bringing your own microfiber towel to clean the outside of your car, which will make the job much easier. I would come here for a wash again if I am in the area.

Amazing! I was able to call and get an appointment within a couple of days (they had sooner…read moreavailability, but I had to wait for the weekend). Drop off was super easy- left my car around 9am and was able to pick it up at 1pm. I had just been camping and so I knew I had a decent amount of sediment inside. On the inside, you can purchase car cleaning supplies which was really cool. After the detail, my car looked nearly new! There was a lot of discoloration from my repeated sunblock use and they were able to remove it all. I requested the CPR detail package, which was $180, and it was so worth it! The interior and exterior were well taken care of and I was given a 40 minute heads-up call for when the car would be done. This gave me plenty of time to head over since I live out of town. This is exactly the reset my car needed. Will definitely be back!

Communicative and fast! I used the Yelp Projects quote system. Fast response time, within a couple…read moreof hours. StreamDrive was willing to provide an estimate with the details provided in messaging, unlike the other companies who contacted me! Every other businesses' response boiled down to, "bring your car in and we'll look at it." The old entrapment model of auto detailing. Where they're counting on you not having the willpower to leave if the work has already begun. Luke at StreamDrive was able to accommodate my current situation and offered to swing by and see the condition of my car in-person and provide the quote. By default, that's 5-stars "above and beyond" service. I want to recommend his business to people for life! My Honda C-RV needed prep for resale. StreamDrive really went in and did some disinfecting, were able to remove lingering odors, got the leather restored, restored the headlights, and even performed a trim restore so this 2013 car looks really fresh! I wasn't expecting to write a review for this auto detailing service, so I don't have any "before" photos. I'm sorry about that, it's not an ideal situation for a glowing restoration review. I'm not so comfortable sharing pictures of my personal vehicle in the first place, you know what I mean? My pics just look like a super clean car. You can't tell it was ever damaged! $400 all-in inside-and-out restoration, under the hood, even buffing out some minor scuffs and scrapes it looks like, as well as painting/restoring the sun-faded plastic panels all around the vehicle: that's a value. No gap left untouched, unlike a drive-thru detailing service. I'm getting return on investment and then some because I'm now able to sell at top dollar private party fair market value.