I have now hired Patrick TWICE for apartment move-in deep cleaning because he is simply that…read moreeffective and amazing -- the first time for my own apartment as I was moving in, and the second time for a family member's. Patrick and Alex have the kind of care, excellence, obsessiveness, and eye for detail that makes an OCD clean fanatic like myself feel truly seen!! I knew that New York apartments tend to accumulate prior tenants' lives, grime, grease, pet hair, and layers of dust, and that landlords don't deep clean the way I would my own home. I found Patrick through his rave reviews on Yelp, and after a quick call discussing the size of my apartment and its condition, Patrick was able to book me the next day on a busy Saturday. Patrick and Alex spent 7 hours without break deep cleaning every inch of my home, including shelving, cabinets, vents, electric outlets, walls, ceilings, baseboards, and those cleaned-once-in-a-lifetime nooks and crannies. It was the kind of superb detailing work that truly takes 2 professionals the whole day, and I could have never done it on my own in even a week because I would just give up. They brought new cleaning supplies, fresh smelling non-toxic detergent, a powerful vaccum cleaner, and all the equipment needed to reach all those nooks and crannies. At the end of their job, I felt I could finally relax into my new home, and everything was sparkling and new. If you are looking for a regular weekly cleaning, that's what you should ask for and many cleaning companies offer that service -- but if you are looking for an apartment move-in or move-out DEEP clean that removes decades of grime, Elite Supreme Cleaning and Patrick are the best in the business.

This follow up is way overdue! A couple months after moving into my newly cleaned studio by…read morePatrick, I noticed that 2 of my outlets were leaking water and there was mold on one baseboard. My building had to tear into a large main wall to see where the water was coming from and if mold had grown within the wall. I was devastated. I went to stay with family while the work was being done, knowing full well I'd be coming home to a major mess I wasn't prepared to deal with. Patrick to the rescue! I called him while the work was being done. He told me to let him know as soon as the work was completed, and he'd be happy to do a walkthrough for me and squeeze me in so I could get home ASAP. He went to my apartment with his assistant and filmed the walkthrough and sent me the videos. It wasn't as bad as I had thought it would be, but it was still a job that would be too much for me to handle on my own. I knew if I hired Patrick, I could just walk back into my apartment as though nothing had happened. And that is EXACTLY what happened! He spent 1 full day and a morning cleaning the place from top to bottom. Everything was put back precisely according to pictures. I had done a lot of covering of closets, etc., because I was scared my building wouldn't do an adequate job. We had left it that he would check whether or not the inside of closets or cabinets needed to be done once he started the job. He was honest and told me those areas were in great shape; no need for him to add on extra work & extra cost. Not many people would be so honest. Patrick is a gem who knows his business. I will always recommend his services and would absolutely use him again (though I'm praying for no more surprises!).

I needed some deep cleaning done since it had been a while and I've recently had guests stay over…read more They were very quick to respond when I was searching for some last minute help. If not for the accident they encountered on the way to me, they would have been on time. They did message me ahead of time to let me know, so I do appreciate the communication. Both women got to it once they arrived and were very respectful of my belongings. They exceeded my expectations as they really got every nook and cranny of the apartment. For the price you're paying, the effort was very much present. Would hire again for an annual deep clean!

Awful experience with this cleaning company! Don't waste your hard earned money with this cleaning…read moreservice! We paid $250 for a four hour cleaning of a Two bedrooms one bathroom apartment. They charge extra for cleaning the oven, refrigerator and microwave. They did clean them well enough but when I went to use the oven, I'm chocking from the fumes, because it was not rinsed thoroughly. The bathroom light fixture was not dusted neither was the bathroom door, even had a dust bunny I purposely left there. Behind the door of my bedroom the molding is full of dust, you can see it on the pictures I've posted here. NEVER AGAIN!!

Having a broken foot motivated me to secure the services of a house cleaning service until I am…read moreback on my feet again. I am very particular regarding cleaning, so I have high performance expectations. Erik was easy to work with prior to the work and a pleasure during the job. He came with a competent assistant. The job completed was thorough and exceeded my expectations. Places were cleaned, due to inconvenience, that were never previously addressed by me. The work was done in a timely fashion and in a way that was not disruptive to my wife or me. The price was competitive, and I look forward to my next appointment. I recommend this company without reservation.

It was our first time looking into having professional cleaning service done to the home and when…read moreresearching, there were so many companies out there along with a few referrals from my friends. I ultimately decided to go with Rapid Maid because of the number of conversations I had with the owner, Erick. He was able to address all my questions and was able to give me a very reasonable quote based off the pictures I had uploaded and sent to him. He clearly laid out what would be included in the service and what would not (for example, no garage and no backyard). Making an appointment was extremely pain free as he was very accommodating toward our days. Yes, they offer their services both Sat and Sun. On the day of the service, he came with 2 other crew members and I was able to walk through the home with him to go through high level of what has to be done. It is nice to see the owner on the day of and his team's extreme careful attention to details is impeccable. I would definitely highly recommend and will use them in the future.

I don't do cleanings often. I tend to call when life gets overwhelming and cleaning is the last…read morething I want to do. I've had some decent and good cleanings over the years but Hylton gave me something I didn't even realize I was searching for. No judgement. Generally, I call for cleaning when the home gets messy and chaotic which, according to a cleaner friend, is way harder to deal with than filthy. So whenever I'm showing a new cleaner around, i always catch a glimpse of the silent judgement and slight annoyance with the chaos. After some juggling around the time, the two women from Hylton showed up and cheerfully told me they would bring the house back to Order. I looked at their eyes and for the first time ever, I saw determination not judgement. Together they scrubbed, rubbed and wiped the home down. They moved, organized and wrangled my home into submission. I signed up for a deep cleaning and I received a Deep Cleaning. A cleaner windowsill where once I thought the windowsill was already clean. There was a crevice between the washer and dryer and they figured out what to use to reach there. I expressed my concern that most cleaners miss corners and behind furniture and they alleviated those concerns by removing every speck of dust from every single crease and crevice. This is a company that takes great pride in the work that they do. However, when they were finished and called me to do the walk through, they proved that differently from any place I've used in the past. I didn't just walk and nod. She was right behind me and actually asked questions about each area then asked if I needed them to improve anything. I said yes in one instance, and they immediately put me out the room and remade the area. I was blown away by the professionalism, kindness and peace they brought to my space. Usually I find issues in the hours or days after the cleaning but not this time because they were so thorough, both with the work and because of the questions they ask at the end. If I had found something though, I got the distinct impression that it would be safe to let them know it. I'm glad I found them and I am definitely going to call them again.

AVOID this business. Very unprofessional. She was 1.5 hours late. And wants to charge me $250 after…read morethey arrived instead of $150. She said she thought it was 1 bedroom but i clearly wrote 2 bedroom in the project description (see screenshot). She said she remembered wrong but why is that my problem? I don't have proof but I think it's because she knew I had to get it done today. I didn't take it because I hate this type of behavior. I'd rather clean myself than letting people think they can get away with it. It was a terrible experience. Avoid if you don't want headaches and delay in your plans.

Amazing job! Very thorough and professional and for a great price. Love the results!! Will…read moredefinitely be using this service again.

I am hesitant to ever give small business negative reviews because I know they are trying. However…read morethe experience with Novanna was unacceptable. No one responded to my email that was sent the day before my service asking what time I could expect someone. I had to book a two-hour window (8-10am) and I asked if I needed to wait the entire time for someone. Someone replied and said that I would receive a 30 minute notice before the cleaner arrive (so I still would have had to wait two hours either way?) I replied to that email and asked about a specific time frame and received no response. The next day, the day of my service, I did not receive a 30 minute advanced notice, she just showed up at my door at 8:30am. She did not come with any supplies as the website stated. She only dusted the tops of furniture and did not wipe anything down. She didn't put anything back in its place and I had to go through my apartment and put things away where they belonged after she left. Even organizing things would have been helpful. I specifically asked that she lift the rug in my bedroom to mop the floor underneath and she said she would. When I got home, I checked and this wasn't done. She furiously grabbed the mop and did it quickly in a hurry, while speaking on the phone. A few days later, I received a text message to my personal phone saying that I had a balance due but with no instructions on how to pay it until I asked. Not a single email communication with them stated how I pay for the service. I asked how to pay it was and I was sent a Venmo image and that's it. I replied TWICE to the text message requesting the information over email and have yet to receive a response from anyone. I don't know what experience everyone else had, but mine was terrible and I will never use this service again.