Waxing can be scary, but the staff is so helpful and reassuring, and booking was very easy. I had…read morethe best waxing experience with Roxanne. She is so sweet, and she truly makes the experience as painless as possible. Her technique is incredible, and you can tell she's an expert. She's also very efficient, and I will always request her! The results were totally worth it, I'll always come back here.

I absolutely love my waxer--she's amazing! However, I had a very disappointing experience with the…read moremanager, Avery. While I do take responsibility for a mistake I made regarding my membership fee, the way Avery handled the situation was unprofessional and downright rude. The tone of her messages was unnecessarily harsh, which left me feeling upset and disrespected. It's unfortunate, because the service from the rest of the team is great.

Ive been going to Ashley for 3 years , she is amazing at what she does. There are many wax…read moreestheticians to go to in the city but she truly makes you feel comfortable and at ease when it's a service like a Brazilian wax . I love her set up and I always grab a treat before I leave to reward myself haha .

LOVE LOVE LOVE THIS ASHLEY! She always leave my brows perfect and has the best vibe ever. I have…read morebeen going to her for over 2 years now and wouldn't want to go anywhere else!

I scheduled an eyebrow wax only at 12:30pm. Arrived at 12:24pm and was told I was skipped because…read morethe lady called out my name, but a man stood up and walked back which was a complete lie. I heard the name of the man called back. The lady at the front tried to make several excuses and after 15 min of waiting I ended up leaving and not RS because she didn't know how much longer just said it would be soon. I had to leave since I was on my lunch break. Just sucked because rather than being honest of the situation she kept making up lies as to the delay.

Great job! On time, courteous and my waxer made me feel so comfortable. I will definitely return!read more

So I'm visiting TX from California so I have a usual spot. When I say Jennifer was FANTASTIC omg…read moreShe was perfectly gentle, kept me laughing the Entire appointment! I will definitely be coming back when I visit San Antonio again!

Love coming here to get my wax! Super easy to book online and make changes if needed. Staff is…read morealways really nice and establishment is clean. I always see CiCi! She is the sweetest! She's super gentle and always makes sure I am comfortable. I appreciate that she talks to me throughout my whole appointment so I'm not just focused on the little discomfort. She does a great job. Highly recommend her if you're looking for someone who's both professional and kind. :)

My favorite wax place! I've tried one or two places before coming to Waxing the City, and after…read morecoming here, I haven't been anywhere else. The wax is so much better (I believe it's a sugar scrub?) that is not as harsh as some of the other places. They also have a way of being quick and efficient without rushing through your appointment. I'll be honest and say that it's not the most fun or enjoyable experience, but being consistent is key to managing the pain (a painkiller before your session also helps). Abby is absolutely amazing and always makes the experience much more bearable. She's my go to girl when I come to this location and she always has me laughing during my sessions.

I got a Brazilian wax from melody and it was great. The pain was extremely manageable and the…read moretechnique used at this waxing center is much better than European wax center and less painful. Highly recommend

My eyebrows have always been thick and I never knew what to do with them as I'm not the most…read more"girliest" of girls. Around 7 years ago I decided to get some help to reshape these bad boys and Jillian was so polite and explained how she could help and in just a short amount of time my brows were looking perfect! She makes everyone feel welcome and comfortable I highly recommend trusting her in your beauty needs. I can't imagine going to anyone else!!

I walked in and waited 22 minutes because I was told "I'll be right with you". Julia walked over…read moreand told me she couldn't do it. Someone should be working the front desk.

I have only been to see Desiree twice, but I have never seen results in my skin like this. Desiree…read morehelped me change my entire skin routine to fit my skin. Before her, I was floundering around with skin care that was making my skin worse and actively aggravating my acne. In only two sessions, I have turned 20+ years of cystic acne nodules into clear, calm skin. She gave me honest feedback and is also going about my skincare one step at a time. I plan to see her regularly for as long g as we are in the area. Tha k you, Desiree!!

I can't rave about Desiree enough and I've only seen her twice! Desiree has given me so much hope…read morewhen it comes to my skin health. She is the only esthetician I've met who has analyzed my skin and created a skincare plan without making me feel ashamed. Desiree is calm, extremely knowledgeable, has years of experience, and truly wants to leave a positive impact on her clients. I truly do believe she is a miracle worker because my skin has drastically improved with her advice and it has only been a few weeks. If you are on the fence about booking a service with her, let this be the sign you need to just go for it! You will not regret it :) thank you, Desiree!!

As I began to plan my Hot Girl Summer I realized something was missing or rather something needed…read moreto go missing-- I needed a wax! I came across Sugar & Lash thanks to Yelp and was ready to try out the Brazilian sugar wax. BLUF: I had a good experience for my sugar Brazilian wax. Would recommend! I'm pretty open minded and always ready for an experience so I had no prob having a total stranger see my lady pocketbook. That's the first thing I'd say to people you have to be comfortable with someone being all in your business. I've never had a Brazilian wax or a sugar wax so I read into it. Brazilian wax removes the hair in the front and the back. I must've missed reading the part about the BACK because I was a little shocked when she said it lol. Sugar wax is less harsh than regular wax bc the hair is pulled in the same direction. I met and talked with Mandy then I was taken to a private room. I took off my bottoms only and received a towel wrap that had snaps to fit on my waist. I laid on the table and let the lady know I was ready through the closed door. She came in and got to work. I would say it's uncomfortable but not unbearable. Mandy is considerate and would offer breaks but I just went the whole time nonstop. It's good to have at least a weeks worth of hair but not too much hair or else that's more pulling. Mandy went to work on the front and the BACK. The front was more effort than the back. The back goes really quick and is much easier to handle. A little weird feeling but manageable. I was there for about 30 minutes and it really all goes quickly. Mandy will talk to you throughout to make it less awkward and as pleasurable as possible. Overall it was not scary or way painful. I will be back for another. I know over time the hair will get thinner and waxing will be easier.

This place is amazing!! They do such a great job and their lashes are high quality. It was a…read morerelaxing place and I didn't have any eye irritation afterwards.