Went pricing for carpet for our bedrooms. After a few places, we went to The Floor Store in Concord…read moreand Willie was our Sales Rep. He was able to find the right carpet and padding that fit our needs and budget as this was going to be a short term investment. From start to finish, Willie was consistently in communication with us. Go see Willie at the Concord Floor Store for your floor needs!

Really happy we went with the floor store after receiving other quotes from other places. We worked…read morewith Jake and he was extremely knowledgeable and listened to what we wanted and didn't try to push us into making a decision. He helped guide us through the entire process and helped us make the right choice for our home and budget. The warranty alone helped cement our decision. We went with something in stock so that we could get our project moving quickly. He was available for any questions we had. Would definitely recommend the floor store to anyone and to work with Jake. Hope to work with them on future projects.

The owner (Juan) was really great. I had very small job, one of our LVP planks lifted and needed…read moreto be replaced. Juan came by, on short notice, with one of his men and replaced the damaged plank without having to remove whole sections of our floor and baseboards, (which would have cost me a whole lot more.) I sent him a few pictures and he was able to give a fair estimate for the job. Others that I contacted had very expensive minimum flat rates, regardless of the size of job, Juan was the only one that would base his fee based on the actual size of the job. In talking to him it was obvious he had many years of knowledge and experience installing floors. I would highly recommend JC Flooring and based on the other reviews I see, others recommend JC Flooring as well.

I am so grateful for JC Flooring! I discovered that termites had started destroying an existing…read morefloor in one of my bedrooms. The whole floor needed to be torn out, the house needed to be treated for termites, and I needed a new floor put in, all within a short period of time. JC got the old floor removed expeditiously, then was very flexible in rescheduling when the termite inspection and treatment was not as soon as we had hoped. JC took time to study the room carefully, noting that the concrete slab was not level, and suggesting he level the concrete before putting in the new floor. He also advised me on flooring and baseboard options, taking into consideration aesthetic, cost and durability. He was very patient, answering my questions and helping me make the decisions that would be best for me. Once the decisions were made, he leveled the floor, brought the materials the next day, and worked efficiently with his team to install the beautiful new floor. The baseboard installation was tricky, because the room has so many nooks and corners, but they did a marvelous job, including quick cleanup. The room looks great now! In summary, my experience with JC Flooring showed me they are professional, a pleasure to work with, patient, flexible, expeditious and do a great job!

When I decided to change the flooring in my bathroom and kitchen, I called several flooring…read morecontractors to come over and give me estimates. S&G had already been recommended to me, and so I called them first. Kendall, customer service, was the first person I talked to. She was very helpful and accommodating. She let me know that their prices were very competitive, and that they would try to meet or beat other estimates. Dylan was the estimator. He was very informative, and I was also able to call him later to get more of my specific questions answered. Brian (store manager) was the final person I talked to, before signing the contract. I had a lot of concerns about re-installation of the toilet in the bathroom, since there is only one toilet in the house. When the installation crew came out, they did end up working longer hours than they planned, but they stayed and finished the job in one (long) day. There were some problems; however, all of them eventually got solved: (A) the installers decided not to install an under- layer of plywood in the bathroom; but I was re-imbursed for this. (B) the toilet ended up not being installed correctly; but fortunately, I had already hired a contractor to re-install my sink and dishwasher, and he was able to adjust the toilet flange - at additional expense! However, again, S&G re-imbursed me for some of the additional contractor fees. (C) Lastly, there were several scratches and smudges on some of the tiles that were installed. S&G came out and replaced these tiles at no charge. Special thanks to Justin, regional manager, who was especially helpful at resolving all my issues. Of the companies I called, S&G was the quickest to respond, the most helpful to answer my questions, and the lowest price. Installing new flooring in my home was not problem-free, but S&G was good to work with and helped me every step of the way! I recommend them highly!

I ordered new flooring through Costco. They contract with SNG carpets. They were fast and efficient…read moreand communicated well regarding scheduling. They did a great job. The supervisor even showed up on the last day to walk through the job. Make sure it was done right and to Make sure I was happy with the job they did. I've never had a company to do that before. I really liked it. I also got a fantastic deal on this service by going through Costco. I highly recommend SNG and Costco.

Mark and his team responded via Yelp projects He took my…read moreinfo and sent out a restoration team for a dishwasher leak damaged floor Next he visited with a cabinet team to get the island cabinets addressed Finally his floor team worked its magic and got the job completed in the committed time frame At no stage did he oversell, under promise Mark and his team were professional, kind and super responsive Take a look at the before and after pictures and see for your self If you have a restoration, cabinets or floor repair work - Mark and his team are your answer !

Mark, Johnathan and team are amazing! A few years ago, I hired them to redo the flooring in my…read morekitchen to the beautiful Gaia America Cherry LVP. This year, I wanted to replace the carpet throughout the house with the same. After getting several bids, it was clear that CCH was the best price BY FAR. They even worked with me and the manufacturer to get extra discounts since I would need to redo the kitchen as well to match the latest LVP version. They finished the job (~1900 sqft) in just about 4 days and they even helped move many items including disassembling my master bed, at no additional cost! The team is super respectful, and the attention to detail (while not perfect) far exceeds what I would expect given their competitive price point. I am also really impressed with Mark's responsiveness over text, providing updates and responding to concerns - including after hours! His and his team's level of customer service, again, is really top tier. For example, when his team accidentally broke a couple of ethernet cables, he offered to deduct the cost from the bill right away. And at the end of the job, he encouraged me to compile a punch list of any issues that needed to be addressed in a return visit, which should happen very soon. Despite pretty much all of the work being finished - he has not asked for the 2nd half follow up payment yet - not until they complete the punch list at the followup visit. Really commendable company! I also love the music the install team plays during their work (they are also willing to turn it off if the customer needs it quite). So I was thrilled that they were willing to send me the youtube play list. Happy to recommend this company for your next flooring needs! I may even be trying them out for a bathroom remodeling project soon via their partnered remodeling company. Fingers crossed!

I was hooked up with PCC through Costco, and couldn't be happier. Zack explained the whole…read moreinstallation and prep process to me so I understood what potential unknowns may pop up since I was replacing floors the old owners put into my condo. He also explained the difference between the two types of LVP and whether I actually needed something super thick. The two other places I obtained bids from didn't do any of this, so it was much appreciated, and I felt like I could actually make an informed decision. I ended up going with one of the colors he suggested for my floors after showing him a few things in my home that were in the color range I was interested in. For the indecisive amongst us, it was super helpful to have someone cull down the extensive options. Aguilar and his team did an amazing job despite the curveballs my condo threw out. Turned out the prior owners installed the old LVP on top of tile, multiple layers of linoleum, cement board or another layer of LVP depending on the room (landlord special?). This meant a lot more demo than planned and no ability to reuse my baseboards (well, the former owners glued those down too, so they were breaking anyway). This was communicated to me within a few hours of starting demo, and when I got home from work, Aguilar showed me the different rooms and just how badly uneven the cement was in some of the rooms. I appreciated the clear communication and explanation. Zack also got me an updated bid within 24 hours so we could move forward and stay on track. I have seen some of my neighbors' floors after they have had them done, and mine look sooooooooo good compared to theirs. The team paid so much attention to detail, even cutting a one inch piece of baseboard to fill in this weird spot in my bathroom, and going through and filling in the nail holes on the baseboards so you can't see them. I feel like I live in a completely different home now. Big plus for me living in an HOA is that they left the area outside my unit I share with neighbors tidy and cleaned up at the end of each day, and frequently vacuumed areas inside. They ended up moving all of my furniture into my living room because I decided to decamp to a hotel for the first few days in light of all the extra work needed so they wouldn't have to work around me. They put up plastic to block off the space to minimize dust, and also covered the TVs on my walls with plastic, too when working in those spaces. Mayra was also great with scheduling and working with some of the dates I needed to work around and confirming with me. Mike was also great in delivering my flooring. Also, shout out to Mike for picking up paint from me at the hotel I was staying at so they could paint my new baseboards before installation.

From start to finish, our new flooring was a dream. Zack and his brother came out for the bid and…read morewere professional and responsive throughout the process . We were delayed and the scheduling was never a problem . Hector and his crew did the install and they worked hard to get things done within a tight time frame. The detailed workmanship shows and they added a lot of value to our home. Trustworthy, communicative and timely -I would not hesitate to recommend them to our friends and neighbors and I hope to use them soon for a larger project at our other property.

Marcos and his team did an excellent job completing the flooring of our entire house with luxury…read morevinyl. They did the full house in about 3 days and their prices were reasonable compared to other quotes. Highly professional..and recommend them to any friend or family member.

From the owner: We have been in the flooring business for over 5 years. Build a solid relationship with our…read morecustomer is our MAIN goal. Our design consultants team are ready to provide the best solutions specific for your project/budget. We are ready to provide a free estimate/design at your convenience as soon as possible. During this pandemic times our team members a following all the safety procedures and social distancing. Don't think twice! Let's be PARTNERS on your next project!

I have to say I was a little apprehensive about getting my floors done. But it was even worse when…read moreafter deciding to do my floors with crystals. Floorings, i've found water damaged on my subfloor. Why did I have water damage? May you ask well when they built the house, they built it with particle board on the floors. If you can only imagine that Richard gave me the option. He said you can cover it up. It is waterproof vinyl, but I don't recommend it. We went with his recommendation. I had the sub floors replaced with 3 inch. A treated wood, the floors were installed. It took a little bit longer on our timeline, but we are so happy with the work that was done.

PLEASE RECONSIDER this place…read more I was recommended this place and I wish I wouldn't have trusted the recomendation. RICHARD and his handy men came to work on our floors in January. Everything seemed fine. There were some minor details that were not done well and had to be redone. We contacted Richard and let him know. Every time he said he would come by to fix them he wouldn't, he would always come up with some excuse from needing to help someone move immediately to his car not working or working on another contract. We trusted him so we had already paid him which was my biggest mistake. He also says that it's full service" which meant we didn't have to take anything down or remove anything from the rooms prior to him putting on the floor floors. However they are clearly not experts on putting things back together. They dismantled my kids trundle bed and put it back incorrectly, making it unsafe for them to sleep on. We didn't notice how loose the bed was and how many screws were put in to make it look like they were putting in the proper place because we had to wait a couple days to be able to sleep in our house again because we also got the interior of our house painted through him. One of his handymen put a boarder around the living room to separate the tile floor and the wood they put in. However it started to lift and a staple they used to hold it down was sticking up. Richard came to see it and said he would fix it along with the other things that's had to be done. He then text us to let us know it will be 900 to fix the boarder because in order for the boarder to not lift he would have to remove some of the tile. We said no and He never came and eventually my son got hurt because the corner of the boarder that was lifted stabbed the bottom of his big toe. We had to get someone else to come fix it. They did an amazing job and didn't have to remove any tile to fix the boarder properly. Also a slab of wood came off from the floor on my kids closet. If you do end up going with this company please with hold payment until you are completely satisfied with the job and you know nothing is lifting or breaking/broken.