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    Springdale Ace Hardware

    4.6 (97 reviews)
    InexpensiveHardware Stores
    Open 8:00 am - 5:00 pm
    Updated over 3 months ago

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    Katie K.

    I would definitely recommend this Ace Hardware in a heartbeat... Who I think was the owner or manager of the place his name was Umesh and from the second, I walked in he knew exactly what I was looking for. Looked at the picture of it and walked me right to the aisle and got exactly what I needed. Super sweet and positive and definitely knew his stuff and felt like a very homey/ neighborhood hardware store and I like that feeling. Umesh was just the sweetest and I appreciate his expertise!

    Search ended at Ace for these two simple things!

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    2 months ago

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    5 months ago

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    10 months ago

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    10 months ago

    Once again wanna shout out the owners at this ace cos they are simply the best- so knowledgeable and kind every time. Thank you.

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    1 year ago

    Perfect local spot.had the odd size pipe I was looking for thanks.saved me from driving across town.

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    6 months ago

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    2 years ago

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    3 years ago

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    3 years ago

    Super helpful and accommodating. So much quicker than Home Depot to get what you need and much more personal service.

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    4 years ago

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    4 years ago

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    4 years ago

    They don't participate in ACE rewards, however, the staff was very friendly, and helpful

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    4 years ago

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    5 years ago

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    7 years ago

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    14 years ago

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    6 years ago

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    4 years ago

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    6 years ago

    The nicest people and keep a great stock of supplies. Umesh, Rushme, and Martin have great service! Thank you guys!

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    6 years ago

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    Page 1 of 3

    Springdale Ace Hardware Reviews in Other Languages

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    Review Highlights - Springdale Ace Hardware

    Umesh has been my go to person at the store ever since and he always provides excellent and timely service.

    Mentioned in 9 reviews

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    Heirlooms and Hardware

    Heirlooms and Hardware

    3.9
    (37 reviews)
    5.5 mi
    $$

    This is one of the most charming stores I have been to for awhile. It is definitely nature bound…read moreand great for people like me who is about promoting local artists. It is very much like an arts and craftsman store. The store had everything from home furnishing to gadgets and gizmos a plenty... Heehee... yes, that was a Little Mermaid reference. They have trinkets. I left the shop purchasing air plants, sea shells, and meditation bead bracelets. I love rocks and minerals, so of course I gravitated towards the stones they had on display and bought a handful of bracelets, which were designed my local OC artists. The store associate was really sweet and personable. She was knowledgeable about the products and because of her and what the store has, I will for sue go back. Again, the interior of the shop has great vibes. Love it! Parking wise, it is super easy. You want to park at the far end, which is not the main end. You will need to get your parking ticket validated.

    We bought a few succulents here after enjoying brunch overlooking the beach a few doors down…read more Walking around this open air mall is so much fun! Especially when you come across awesome stores filled with unique goodies, like this one. In addition to their air plants, I really liked the coasters they had for sale. I wish I saw more of these when vacationing places. We go all over and usually only come home with a shot glass when we travel somewhere new. Coasters are a much cooler idea!

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    New York Hardware

    New York Hardware

    3.9
    (88 reviews)
    8.7 mi
    $$$

    My mother has been shopping here for years so I was excited to shop here for my current remodel. My…read moremom and I walked in and had zero acknowledgment from the four employees working there. My mom even asked one employee, Ashley, for help because she had helped her the day before. Ashley replied she's leaving in 10 minutes so couldn't help and the other woman working said she was doing paperwork and could maybe help after. Neither woman helped as we waited there for 20 minutes. We picked out some handles and pulls to buy and decided to forget asking for help on the front door entry set and just buy the items. There was one other woman checking someone else out for the entire 20 minutes and couldn't get anyone else to check us out. We eventually put the items back and left the store. HORRIBLE customer service. Beware.

    Service is horrendous. Should have read all the 1 star reviews bc theyre all true. Dont waste your…read moremoney here, especially if youre remodeling. Stopped by their store bc theyre an Emtek distributor. Asked the front cashier if I could buy pulls they had displayed and she said it's best to place an order online. Originally wanted to order from Ganahl but their wait time was 2 weeks so I just decided to order from here. Pulls arrived within 5 days of ordering, which was fantastic but I changed my mind on a few pulls so I reached out and what a joke. Their website states "highly rated customer service", which is probably self proclaimed bc it's trash. Chatted with cs online and asked to exchange a few pulls. Was told to purchase the ones I want and they would follow up with the return. It has been almost a month and nothing. Called in and was told to send an email. Sent several and no response. Ordered over a thousand dollars in pulls and cant even get reasonable customer service. Regret 100%. Should have given my business to Ganahl.

    Photos
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    Ashley Norton Display
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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.7
    (458 reviews)
    2.4 mi
    $$

    We had the most wonderful experience in the paint department on Friday evening…read more We have a large building in need of painting - trim and doors, with some stucco patching & painting thrown in. We had a paint chip from the stucco & wanted to get a sample mixed that we could test before committing to a gallon. Mac stepped in, said he could do it, & to swing back by in 10-15 minutes. We wandered the store, picking up other supplies for our project & then came back to make decisions about rollers. Mac came over & spent 10 minutes sharing his knowledge on paint viscosity, roller thicknesses, paint application & it was all done with kindness & making certain we understood. I call customer service like this the "Nordstrom" approach, where sharing thoughts can be done without arrogance or talking down to the customer. Mac was definitely going above & beyond with us BUT it's obvious that he treats all customers like that. Lowe's - you've got a great employee in the paint department. Thanks to Mac for your insight on our plight!!

    I've had multiple bad experiences at this Lowe's, but an incident from about two weeks ago finally…read morepushed me to leave a review. A few months ago, there was an employee working self-checkout who seemed completely opposed to the concept of self-checkout. Instead of letting customers scan and pay for their own items, he insisted on doing it himself, argued with customers for no apparent reason, and turned what should have been a two-minute transaction into a frustrating ordeal. Then came the recent trip to the garden center. The only employee around was the cashier. We asked where the flower bulbs were, and her response was essentially, "I'm just a cashier, I don't know." Now, I don't expect every employee to know the exact location of every product in the store, but if you're working in the garden center, flower bulbs are about as basic as it gets. At the very least, I expected an attempt to help. Instead, we got a shrug. It somehow got worse at checkout. We asked whether some bulbs that had already started sprouting qualified for a discount. Rather than checking with a supervisor, calling someone from the department, or making any effort whatsoever to find an answer, she basically said she wanted no part of the conversation and left it at that. She then proceeded to miscount multiple items, turning a simple checkout into an unnecessarily long process. The best part came at the end, when she asked what flower bulbs even were and whether they're basically plants you buy instead of a full plant. After spending the entire interaction working in the garden center, it was honestly surreal. I shop at Lowe's often, which is why this is so disappointing. I don't expect employees to be walking encyclopedias, but I do expect basic competence, basic customer service, and at least a minimal effort to help customers. Unfortunately, those standards seem to be optional at this location.

    Photos
    Lowe's Home Improvement
    Lowe's Home Improvement
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    The Home Depot

    The Home Depot

    2.9
    (402 reviews)
    7.9 mi
    $$

    This review is mostly for the garden center, as that is the only part of Home Depot I use. This…read moreHome Depot is the best location I have visited. First, it's HUGE. It is a huge location with many services and amenities. It also has a huge parking lot, so there is always parking. Garden Center- 100/10. It is huuuuuuge and always looks beautiful. They keep it in pristine condition. It's always fulllllll of a wide variety of plants, flowers, and gardening supplies. They also have great deals on flowers and plants. I get everything I need here. Service- 100/10. The friendly staff working in the garden center are truly amazing. I typically interact with Anthony, Monica, and Pantelis. All of them are amazing and truly their helpfulness is why I continuously keep coming back. Honestly the managers at this location should be proud of what amazing staff they have! This truly is the best Home Depot garden center and location I have ever been to. I'm so thankful it's only a 3 minute drive from my house :)

    I wanted to take a moment to recognize Gio from Home Depot corporate in Orange County for going…read morecompletely above and beyond. We met Gio while she was in the middle of a group training with at least 20 Home Depot employees and managers. She absolutely did not have to stop what she was doing, and it would have been completely understandable if she simply pointed us in the right direction or asked someone else to help. Instead, Gio immediately stepped away from the group and personally helped us find the electrical items we needed. What stood out most was that she did it with a great attitude, patience, and genuine willingness to help -- even though she was clearly in the middle of something important. That kind of customer service is rare. She represented Home Depot incredibly well, not just as an employee, but as someone who clearly understands the value of taking care of customers in the moment. It made a big impression on us, and I hope this compliment makes its way to her leadership team. Gio is exactly the kind of person who makes customers remember a company in a positive way. Home Depot is lucky to have her.

    Photos
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    Springdale Ace Hardware - hardware - Updated June 2026

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