They charged me to "diagnose" the noise coming from my manual transmission and proceeded to say they don't work on manuals after taking my money. Why would you diagnose something you wouldn't work on? read more

I don't know about these others, but I've had my Ford F150 and Fiesta worked on and both came out great. I even sent my ex out there to get work on her Pilot. I talked with the mechanic, he was very knowledgeable and I would know, my father was a diesel mechanic and I recognize the 'speak'. Their price is much better than going to the dealer, which is what I used to do all the time until the Dealer got greedy. read more

Worst place to take a vehicle. Suppose to have put in a new rear main seal. Came back leaking oil like a faucet. Took it back the worst Customer service ever!!!! What a bunch of losers. Told me it was the oil pan leaking until I showed the owner the video that I recorded. Then he started fumbling over his words.. Don't take your car to this place read more

I don't usually leave bad reviews, but people need to be warned of this business. My first interaction with this place is when I brought in my Lexus LS460, which needed new front axles. I was told to come here because the first person I took it to didn't have the right tools. After two days they told me to come get it, and that it wasn't fixed. They said they didn't know how to go about the job, and asked if I had any ideas lol. I looked on YouTube and emailed them several videos. They called me back and said that they were just uncomfortable working on a Lexus, and I owed $100 for diagnostics. I already knew what was wrong, but I guess $100 is what they charge to not have any answers, and to take a wheel off. ??????? I ended up taking the Lexus to CHRISTIAN BROTHERS, and they were fantastic. They even had my vehicle done the same day. I decided to give this establishment another chance because they said they were great with domestic vehicles, and had a convenient wrecker service. I needed to have my 1997 two door Tahoe towed to them because it needed a starter and was leaking transmission fluid. They fixed the starter first, and charged me a pretty penny. Later they told me my transmission was shot and that it would cost me about $2200 to put a new one in, but that I would be great after that with the warranty they offer. I agreed to have the work done. I spent a total of $4000 with Springfield Auto and Transmission, and when I picked my vehicle up it was in a bad way. I took it straight to another mechanic in town who fixed everything they did wrong. They said they didn't even tighten everything up, and since I've picked it up from this other shop, the vehicle runs great. I wish I could give negative stars, because one star is too generous. Do not bring your vehicle here, you would be better off buying tools for your dog or cat, and having them do the work! read more

Bought a car from this SHADY business a week ago. When we first agreed on price I said I wanted overheating issue fixed correctly before I signed paperwork. I also brought up my concerns about the transmission light that was glowing orange on the dash. I was told he had checked it and it was nothing at all. Just an 02 sensor. The shop had the car for the day and finally called to say it was done. I picked it up and the light was gone so I figured it was fixed. After a couple of days I checked the coolant level and it was down. I got in the car to take it back to have coolant checked again and the orange light came on again. When I got to the shop I told him about the coolant being down and again voiced my concern over the transmission light. James again assured me that it was just the 02 sensor and the light was probably just temporarily reset after the car was in the shop. I didn't drive the car for a few days until Tuesday, Sept 20th. On my first solo premium food delivery just up the hill from the shop, the car abruptly stopped accelerating and jerked 3 times. After that I lost complete power, so I coasted to the side of the road and shut off the car. I could smell heat almost a burning smell. I started it back up after a couple minutes and at first it accelerated ok and then it wouldn't go past 20 mph. That is when I drove it down the hill back to the shop to have it looked at again. James wasn't there but the guy that helps him was. I was very frustrated and told the gentleman that I was and that I have only had it a week and this is the 3rd time back to the shop and now I'm missing work again. He told me I would have to call James. While on the phone with James discussing the issues it was having, he told me "I bet that's why the light was back on because of this problem it's having". I told him I felt it was the transmission and he said he knew it wasn't and that it was just a clogged catalytic converter. I again told him it really felt like the transmission. When he called me that same evening, he told me that I shouldn't be acting upset or mad because he's giving me a courtesy by having it looked at. He tried saying that I pulled up on his helper at the shop and jumped out of the car mad. I told him that was laughable and that there's no way myself, a 350 lb man jumped out of a Honda Civic at him and he said "well but you were acting mad." He said I bought it as is and therefore he doesn't really have to do anything and that he even gave me a courtesy when it was overheating. I corrected him and said no, that was contingent on the sale. Every time I tried to tell him I told him about my concern with the light coming on he kept telling me he's giving me a courtesy and any other used car dealer wouldn't do that for me. I finally just agreed with him and got off the phone. He said Vicki would call me the next morning to let me know what was going on with the car. It's been 48 hours and I haven't heard a word. Again. Just called the shop at 12:30 on 9/22. Woman said that she still doesn't have an answer on the car but she knows they have looked at it once. She can't tell me when it will be done or even if it will be today but says she will put a bug in his ear about it and said that they are backed up with work. Says she will call me later today after she talks to him. I thanked her and will wait for her call. Called to tell me it was the cam sensors and it would be $160.00 to fix. I told them I wasn't paying that because James told me it was the 02 censors that was causing engine light and I shouldn't worry about . They said they would have to talk to James. James called roughly an hour later and told me they were doing me a favor and giving me a good price to fix it. I told him no way and told him I've never seen such a shady company and I was on my way to get it. I got there and James was waiting in the parking lot. I said to him "you are shady as *#ck! He got in my face and chest bumped me twice asking me "what the F*** are you going to do about it?" all in front of one of the mechanics. Be smarter than me and don't do business with this shady place. read more