5 stars all the way! I honestly nothing but great things to say about Hearthfire Holdings / Sergio…read moreand Corinn. They were our first Philly apartment and I'm so thankful we found them, it was a wonderful experience. Our unit was well built and beautifully finished! I loved how Sergio and Corinn were quick to respond when we reached out. In addition to that, they are very understanding when it comes to any issues that arise. We were treated fairly and would recommend them to anyone looking for a place in the Philly area. Marissa and I will miss working with you, thanks for taking care of us for 3 years!

Nothing but great things to say about this company and Sergio and Corinn. Class act all the way…read morethrough. Sergio and Corinn are friendly, knowledgable, professional and the easiest people I have ever dealt with in this capacity. No matter the issue or question I had, they would respond almost immediately, and work with me, even on a Sunday evening. The apartment I rented was finished the day before I moved in, so there was no issues on the cleanliness or state of the apartment. Sergio and Corinn were in touch with me throughout the move-in and I appreciated that immensely. They also kept in touch throughout the year to check in and keep us updated for the weather conditions and such. They truly put together a clean and welcoming apartment and it was clear to me they truly wanted to make those of us who rented from them welcome. I felt bad about leaving the apartment as I knew I would miss having such a good company to work with. If you want top quality service and professionalism, take a look at Hearthfire Holdings. You can't go wrong here.

I'm a little confused about the negative reviews. I've been…read moreliving here since 2016 and I can say I don't have one complaint. Of course nothing is perfect. No bugs .. maybe a spider.. but, that's expected in any apartment or a house. All my neighbors are great ! The staff is extremely responsive to any questions I might have.

I'm a current tenant at Presidential square Apartments, and the negative reviews about the office…read morestaff is bogus! Everyone that works in the office is very nice and has been since I've been renting here for the last 10 years. I never had an issue with maintenance either, they always repond promptly . Personally I love it here , and that's what made me want to stay with Presidential Square this long

do not go here. You will see an affordable apartment and think that it is okay. But its dirty,…read morethe owner of the building is horrible. He treats his wife really bad in front of people who live there. They will try to nickle and dime you on the security. Its really not a good idea. Nothing works in the apartment and if you text or call he will never come out. He only responds if something effects him. he is really a nasty human being. Don't live here, pay a few more bucks to get a nice place.

The walls in this apartment complex are so thin that you can hear everything that your downstairs…read moreand upstairs neighbor is doing, especially your downstairs neighbor. I lived above someone who spoke reallty loudly, fought with people on the phone, laughed like a hyena and blasted her music and video games. The common areas of the building are also filthy. Stained carpeting and smoke in the paint on the walls from the time when it was a smoking building. It smells so badly. The laundry room was not cleaned at all in the 2 years I lived there. I would not recommend anyone renting here if you value your sanity. I wish I had listened to the reviews I read before moving there. And also, the property manager renewed my lease without letting me know. No contact whatsoever about this, so I was stuck for 2 years.

- Black Mold that is never acknowledged in bedrooms, closets, bathroom despite repeatedly reporting…read moreit - Wet walls from poorly insulated windows - Cold bedrooms due to poorly insulated windows - Poorly heated - Peeling/cracked walls/windowsills/ceilings due to moisture - Broken bathroom floor that was broken by maintenance man and never fixed - Smells from other apartments seeping in through floors, vents - Paid assigned parking spots that others park in/block often - Office ignores emails, phone calls, concerns, maintenance requests - Automatically renews leases without contacting tenant - Requires 60 day notice of leave, then charges fees for breaking said lease - Hard time getting a pet fee removed from rent when pet passed away - Loud neighbors with no regard to time - Has shut off water without notice - Does not take care of snow removal in parking lots

We toured Jenner's Pond Independent Living (JP) with my 84 yr old father-in-law in the spring of…read more2022. The facilities are very nice, and the food is excellent. He sold his house in May 2022 and moved into his apartment in mid-July. There is a substantial "Entrance Payment" required. Per the contract, starting on the 4th month after occupancy, JP amortizes this entrance fee at a rate of 1% per month until the 40th month and they keep that portion. After 44 months of residency, upon death or termination of the agreement, JP will return 50% of the entrance payment. My father-in-law unfortunately passed away in February 2023. Had we been involved with signing the contract, we would have discouraged him from moving into Jenner's Pond. The contract is rather vague regarding the return of the entrance fee after the resident has passed away. Residents are treated as renters and they do not own the apartment. However, per the contract, you do not receive a refund of the entrance payment until they receive a replacement entrance payment. Translation: you do not receive the refund until they re-lease the apartment. You do not have ANY control over this. The part that is vague - it is our assumption that they are still amortizing the entrance payment and will do so up until the 44 months at which point they will return 50% of it to the estate. So, there is NO motivation for them to show or re-lease the apartment. If you or a family member is considering Jenner's Pond, make sure you read the contract, understand the contract and you are willing to live with them holding on to your money.

My Father passed away January 3, 2013. He had a condominium at Jenner's Pond, which we as a family…read morewere very greatful for, so he could live independently. They moved a new person into my fathers condo in October of 2013. They are telling me that they cannot settle in paying the estate of my fathers the money that they owe for amoritization fee, until the gentleman who is now living in my Fathers condo sells his home at Jenner's Pond. We call that flim flam business ethics, and double dipping. Now I have to not get on with life, not grieve on my timeline. Do not let your parents move in their. They are treating me (55 years old) like I have a problem. Hey Jenner's pond who do you think your future customers are? I will spread the word that you are pond scum.

First, the sanitation on the property is unacceptable. Trash is scattered throughout the back walk…read moreareas, which has exacerbated a rat problem near the dumpsters. This is a significant health and safety hazard that requires immediate attention. I have attached photos and videos documenting these issues. Additionally, there are ongoing noise disturbances. Residents there scream at extreme volumes multiple times a week along the walkways and corners of the building. Although the police were called twice, the situation was not de-escalated. The responding officers acted unprofessionally, shouting at health staff and nearby residents rather than resolving the disturbance. As a result, I feel unsafe and unable to open my windows or use the outside space. Given that these security, sanitation, and noise issues are recurring. Avoid this place.

Never quite here. Cars are being detailed in the parking lot. Neighbors argue all night long…read more Ignorance with their car radio as loud as possible outside the bedroom window. Basketball bouncing through the laundry room. Phone conversations nobody else wants to hear

Staff is not helpful. Started the lease process in the beginning of April and it took until mid…read moreJune to get a signed lease. The process from start to finish has been a complete nightmare. No one responds unless you call or follow up to nag them and I have called many times where no one answers the phone at all. Absolutely Horrible Customer Service!!!!!!!

We had a list of items we wanted taken care of before moving in. I handled most of them, since it…read morewas easier. The staff was helpful getting us signed up and handled the credits as promised. Overall, we think they do a nice job.

This place is mice infestation . So I close up my stove cause the mouse was getting on my tops and…read morereaching my food but they couldn't get there so they was sleeping in my drawers and when I open it all I see poop everywhere and they be in bathrooms like there is no food laying around so I know they just be everywhere this build have mouse problem and it's bad

Pest is crazy in this apartment building not sure because they move a hoarder out not to long ago…read morebut I been seeing baby mice's and whole in my wall and my sink wall they came and so called patch it but put a mouse trap on my wall like tacky And just nasty

If you want the absolute BEST experience when it comes to buying a house, you will want to have…read moreJamie on your side! I have been in apartments my whole life & never had the opportunity to consider buying a house. When the chance came i had no experience outside of some google searches. I was referred to Jamie by another agent and she made sure i knew what was going on every step of the way, ensuring that all the i's were dotted & t's crossed. Her communication was great, making me feel at ease whenever i would start to have doubts during the process. Everything worked out great and i'm now a homeowner for the first time. Again, if you want the absolute BEST experience when it comes to buying a house, you will want to have Jamie on your side!

My 5 star review- "You may think it unusual for a competing…read morereal estate agent to review a fellow agent, but sometimes when a person conducts themselves in an exceptional manner, it warrants being praised. Our real estate company, The Pino Agency, recently had a co-op transaction with Jamie as the buyer's agent and it was extremely challenging. Jamie conducted herself with calm professionalism and navigated through a high stress pressure-cooker transaction effectively. She is to be commended! We hope we get to work with her again in the future! Well done, Jamie!"