This app is the best thing that ever happened to me…read more 5 stars for customer service 5 stars for convenience 5 stars for clean clothes 5 stars for friendly valet 5 stars for never having to do dry cleaning again. First dry clean is reliable, on-time, and gets the job done! I love not having to leave my house, it ends up saving me so much time week to week. Their communications are appropriate and never too excessive. The app is super easy to use and I have not had an issue. Drivers are on time and drop offs are in their slotted windows. Also, the washing is high quality. My clothes are nicely cleaned (whether machine washed or dry cleaned) and have never been damaged. I've since tried them a few more times and quality of service remained consistent. Definitely convenient and recommended for anyone who just sometimes doesn't want to get quarters and do laundry. Now I just wish I can find someone as good in my new town.

I signed up as a new customer today. I made a note in my profile requesting a call or text before…read morethe driver was on his/her way. I received no call or text but was notified via email that I was being charged a "no show" fee for not being there when the driver arrived. I called the number on the notification and informed the individual I had not received a notification. He said that he had called but had received an error message. I said to him that he then would agree that I had not been notified. He said it wasn't his fault and that he was still going to charge me. He was also rude on the phone cutting me off and trying to talk over me. So now he has the $5 fee but lost a customer over something so silly and easily solved. I recommend a solid pass on anyone interested in a dry cleaner with great customer service.

I've never had anything but excellent, timely and valuable experience from this spot. Check your…read moreticket for pickup times but they aren't a rip off and have done great work for me.

Very reliable service provider. Great service and wonderful at following directions for unique…read moreclothing. Check your ticket for pickup times as they seem to stick to their schedule. They always treat my clothing well. I've never had any problems.

They called me this morning to confirm I still needed assistance with an alteration and sent a…read morefollow up message! Open communication has been GREAT and even provided a ballpark price quote! Very happy with them, and havent even brought my dress in yet! They called me this morning to confirm I still needed assistance with an alteration and sent a follow up message! Open communication has been GREAT and even provided a ballpark price quote! Very happy with them, and havent even brought my dress in yet! **CONTINUED** I am beyond impressed with this business. Long story short, my apartment complex lost my dress I ordered for my brothers wedding and I was scrambling to find a dress days before flying out to CA for my brothers wedding. I brought the dress in Friday afternoon, like 1:30/2PMish and had to bring the dress in significantly (ended up finding a dress last minute on FBMP a few sizes too big) and it was ready Tuesday evening after work! Its like it was originally made that size from the company! Beautiful work, flawless execution of this alteration. They had transparent communication around what they were gonna be doing and to say I am impressed is an UNDERSTATEMENT. I am shouting praise from the rooftops for this business and please dont keep hunting for dry cleaning/alterations.. THIS is your place!

I think this is my first Yelp review but I feel compelled to caution others before trusting Saber…read moreCleaners (C and M Custom Tailoring) with your time, money, and clothing. I dropped off 4 jackets on Friday, July 3rd for dry cleaning (with one small alteration for a hole in a jacket pocket). I was given a pickup date one week later, Friday July 10th. I arrived the following Tuesday, July 14th only to learn my items were not in the store despite the additional 4 days. After waiting for the gentleman behind the counter to place a few phone calls to locate my order, I was handed his cell phone and spoke with who I can only assume was the manager. I was told the jackets were still offsite due to one of the jackets being identified as "at risk" of being damaged, if dry cleaned. I found it inconsiderate that no one bothered to call me before making the trip to the store to learn for myself but honestly, not the end of the world. I was asked if I wanted them to dry clean it anyways and risk potential damage, or if I would instead wish for them to leave that jacket out and be given "store credit" for the dry clean purchase of that jacket. I responded clearly to please simply return the jackets - do not risk damage - and we will figure out the compensation (wasn't thrilled about having store credit pushed as the solution as I use dry cleaning services maybe once every 4-5 years and certainly would hesitate to be a return customer for this particular business given the experience so far). He agreed and told me the jackets would be available for pickup the next day. I received a call the next day, Wednesday, July 15th that my order had arrived and is ready for pickup. I returned to the store Monday, July 20th where the manager accepted my ticket, hung my jackets on the rack for me to take, and began what looked to be the steps of issuing a store credit. During that time, I instantly noticed the jacket "not dry cleaned" was in fact damaged due to significant bleeding red ink from the patches onto the white fabric. I immediately pointed this out to the manager, who quickly became defensive almost to the point of gaslighting me that I should have expected it. To be clear: I was asked directly if I wanted to assume the risk of damage and dry cleaning it after they identified the jacket as a risk. I told them clearly "no" and now I can't help but wonder if they had already damaged the item and had hoped I would have said "yes" to free them of responsibility. But I will never know for sure. I was told "We don't know it's going to do that until we do it." So is it then my mistake that I trusted their expertise to know EXACTLY that? In fact, that would seem to me to be the point of the hesitation expressed in the earlier phone call. His tone was stern, defensive, and at times aggressive or belittling. I feel confidently that he had no intention of discussing the damaged item with me had I not forced the conversation, and he would have been more than content for me to walk right out his door unknowingly. I do not own a business, but I've been a patron to many in 30+ years. I would not have returned either way but wouldn't have taken the time to write this review had any consideration to me as a customer been given. A recommendation? How about a phone call when you noticed the damage, "Hello sir. We've received your jackets back and I'm very sorry to inform you that one of the jackets was damaged in the process. While these things rarely happen, you trusted us with your valuables and we at Saber take that responsibility very seriously. Please come in so that we can look over the jacket together and come to an agreement on how we can make this right. Your business is important to us." Instead, I was met with rudeness and indifference. Saber provided a cash refund of $27 for the dry cleaning, and that's it. Sadly, the damaged item is vintage and not easily or cheaply replaceable. Two of the other three jackets appear fine, including the hole in the pocket. A third, however, wasn't cleaned to satisfaction (will share picture). I immediately took the damaged jacket next door to Jones Dry Cleaning to see if it was fixable but was unfortunately told no. There are many, many dry cleaners in the Charlotte area. I encourage any curious reader to strongly consider them over Saber.

Very conveniently located with plenty of parking. It is very clean inside and smells like Tide…read moreDetergent. The employees are very kind. They do lots of services including dry cleaning, wash/dry/fold, alterations and lots more. I think they take the items to another location to be washed, I saw a truck unloading clothes last time I was there. I got a suit dry cleaned and it was cheaper than another dry cleaner in the area I've tried. It was ready 2 days after I dropped it off. They did a good job on the suit. There was some red wine splashed on the bottom pant leg and they attached a note saying it was too tough to safely remove. So that stain was still there, but besides that it was cleaned and ironed very nicely. I will go back for sure.

As a business owner and family of 5, Leslie's Laundry services were exactly what we needed. Having…read morea 24hr return of our freshly washed, dried, and perfectly folded clothes, allowed us to not worry about having to find additional time within our already busy schedule to complete this task. Plus they picked up and delivered directly to/from our house. Meaning I didn't have to lug any clothes anywhere! I would recommend this service to families, business owners, daycare centers, and everyone in between. Excellent service and very competitive pricing. Thanks again!

Excellent customer service, quality and timeliness. I highly recommend their service.read more

Good prices and great service! The cleaning quality is…read moreexcellent. The staff is very friendly and professional.

I had a terrible experience here I needed to get my second wedding dress altered, which wasn't…read moreanything big I just seen it to add some material because the skirt was a little small and they told me they could do the six day timeframe that I gave them and on the day I went to pick it let me know they it, and I have to fly all the way to Vegas for my wedding now and try to see if I can get some help out there. I am stressed out. This was the worst experience. I'm like so disappointed in my wedding week experience

Excellent service and no issues whatsoever. Cost of dry cleaning has gone up everywhere so can't…read moreblame TLC. Friendly owner and son.

DO NOT use TLC Cleaners. They are deceptive, rude, and the owner is nasty. I brought in a sofa…read morecover and cushion covers into TLC as they are an "organic" cleaner, no chemicals or fragrances. This is extremely important to me. I was quoted by a young gal working there that it would be approximately $92, but it may be more. And yes, no fragrances or chemicals. I said okay, if it's much more, will they call me, as the couch is not worth all that much money. She said they would. I never got a call and went to pick up my cover and cushions a week later. Upon pickup, I was charged $180. I asked to speak to the owner, and the owner's son was available. He apologized and admitted they should have called me, but that was it! I asked for a minimum of a 20% discount, which was still not enough due to their error in customer service, and was told he could not do that. I then waited for his father, the owner, to come back. This man was rude and disrespectful. He proceeded to YELL at me how much a cleaning like this costs. He would not make any concessions. He walked away from me, and I continued to talk with the son, who kept his composure. The father then came RAGING from the back, saying 20% off and get out in a very threatening manner. I paid $144 and left as I was so upset at the encounter. To top it all off, when I got home and unzipped the bag, the cover and cushion covers were in, they were FULL of Fragrance. I am now in the process of rewashing everything! DO NOT USE TLC for many reasons!

Have been going here for over five years. Even when I moved across town I still went to this place…read more They have helped me with countless hems, removal of wine and/or food stains from necessary coats and pants, taken in a few dresses (omg yay), and have reinforced a few of my most beloved heels and boots. There are always more than 3 attendants present (husband and wife plus other family member) to inspect the garments and jot down what needs to be done. The turnaround time is always within reason (the longest I've ever waited is 6 days and that's only because the wife was sick). The prices are comparable to most cleaners in the area. I'm not giving this place 5 stars because their location is kind of meh to me - next to an always ridiculously busy BoA that has multiple security personnel on any given day and the parking lot has more than a few seriously deep potholes. Also, there's a barber shop 2 stores down that likes to blast their music - so much so that sometimes the bass can be felt at my quiet little dry cleaners.

This dry cleaner is convenient to my workplace and has a very friendly staff. I never have issues…read morewith any of my dry cleaning here which is rare among cleaners these days. With nice clothing the last thing I want is missing buttons that are hard to find matches for!

I have using Sunny Dry Cleaners for 6 years. I have very pleased with the service. The staff is…read morealways pleasant and efficient. I probably use them weekly. If they have questions they call for clarification on my orde

We've used Sunny Dry Cleaners for 9 years and have always appreciated their friendly and courteous…read morestaff and their quality cleaning and alterations. Today they wowed me. I took them a tux with candle wax on the lower 1/4 of one pant leg, fully expecting that the suit was headed for the trash. Their team, with over 30 years of experience, returned the pants that now look brand new! Uncommonly good service.

Very easy, clean, and convenient self service laundromat! I haven't been to a laundromat in decades…read morebut I have been here twice recently and have had great experiences both times. Plenty of big washers, quick dryers, ample seating, large folding areas, rolling carts, TVs, supplies for sale, open early and late -- this place has it all. They even have an area with kids toys to help keep them entertained. Both the employees and patrons are very kind and courteous. Shana had a smile on her face as she welcomed me and even held the door open for me. Her positively and hospitality was top notch and impressive for working on a holiday. I am very grateful to have this great business in the community. Highly recommend!

It is raining on Thursday night at 9:33 and the laundermat is closing at 10:00 with no prior…read morewarning. The last load is supposed to be at 10:00 according to the sign.