Off the 10 freeway, nearby new developments. With that said,…read morethis is an Old Hilton with very dated fixtures/furnitures... not to mention stains on upholstery in the lobby and in the room. Carpet is dirty and has stains. Our room/floor in particular, has that mold/mildew smell. I don't know how staff can miss that and not get it resolved. We also walked in initially and TV was on with no remote and when we called and asked, we had to pick up remote from the lobby. Based on our visit, we're unlikely to visit again.

Never been to a hotel where they want to charge you $10 for a continental breakfast that's crazy,,…read more also every hotel I have ever been to cleans your room every day not here, garbage is full , out of coffee they only do rooms every other day,, shower was so weak water barley made it up to shower head, unreal I am here right now and will never return

Hilton gold member; stay heavily in either Hilton or Marriott propeties (my wife has gold in…read moreMarriott). Between my wife and me we probably hit 60 nights combined a year and get a taste of a lot of properties. This property has a good location (especially for events and races at PIR) and is conveniently located right off of I10. Honestly, this place needs a full remodel and is not in very good condition. We just completed a two night stay on January 1, 2026 and will not be coming back until the hotel gets fully done. For the record, we have stayed at this property previously at least once or twice in the last 5 years and I don't remember it being in quite as bad condition as it is now. We were in room 236. Walls had damage in common areas and the room. Carpet stains galore both in the room and hallways. The bathroom was grubby; the grout looked like it had not been deep cleaned since the hotel opened in 2007 (distinctly possible). Media and charging solutions in the rooms are painfully outdated, especially given how many properties have been updating this recently. Back door did not lock properly to the parking lot which was not confidence inspiring. We skipped the breakfast both days, so no comment there. The Residence Inn nearby is a WAY better place to stay (much newer and nicer), even if it costs a bit more. Neighboring Hilton Garden Inn is also dated, but remember it being in a bit better condition (have not stayed there in at least 2 years iether though).

I would give 0 stars if possible, this place is a disgrace to the Hilton name and brand. The rooms…read moreare very dated and basic, they are beat up and worn down, and security is obviously NOT a concern for them seeing how my lock on the door was ripped off and hadn't been fixed. There was no body wash in the shower, something that housekeeping should be on top of so who knows if they are actually cleaning the rooms like they should be. The noise is incredibly loud, you can hear cars all day and night long. I would never, ever come back to this place and I highly suggest you look for a different hotel.

This Hilton Home2 Suites is truly outstanding. The hotel is immaculate--every detail is…read moremeticulously maintained--and the location couldn't be better. It's close to everything, which makes getting around incredibly easy. One of my favorite touches is the all-day coffee station with flavored creamers available for guests to help themselves. It's such a simple thing, but it makes you feel genuinely taken care of. The beds are exceptionally comfortable, and overall this is hands-down the best hotel I've stayed in. And that says a lot coming from someone who travels all over the U.S. on a regular basis. I wouldn't hesitate to stay here again and highly recommend it to anyone!

Front desk was easy to deal with. Checking in was a breeze. For the most part the rooms were clean…read more Long black hair on the carpet wasn't picked up by the vacuum. Nice area close to many amenities. My only complaint truly is that your laundry should be free to guests. As much as these rooms cost.......should be free. Also it would be wise to tell guests, that your laundry room doesn't read credit cards and you will need to remove your laundry and take it down the street to Clean and Shine to get it washed. The front desk lady mentioned it was credit card only. But didn't mention what garbage readers they have on the machines.

Residence Inn by Marriott Phoenix West/Avondale 5/5…read moreExcellent The rooms are actually very modern well appointed studio apartments. Full kitchen and great bathrooms and showers. Plenty of free parking and free breakfast every morning. Great staff and management. We did have a water pressure problem one morning while my wife was showering. City working on water was to blame. Management made up for the inconvenience by comping a night. Very much appreciated. They moved us to the bottom floor and we had no problems. I highly rate this property. No complaints.

The plumbing in the room had significant problems. The…read morebathroom sink had almost no water pressure, tub had standing water that drained very slowly each sink tub etc has air blowing in and out of the faucet each time we turned them on. The shower leaked onto the floor The staff were very nice they said they knew the room had problems & offered to change our room but it was our2nd night we didn't want to repack we wanted housekeeping they said it was every other day but no one did anything for 5 days we had to ask for new towels breakfast was very unappetizing Overall very disappointing

Avoid this property if you can, rooms are up to Marriott standards however the service is not…read more Billing issue that the hotel refuses to address. I am talking with HQ now to solve

Stayed here when I went on my business trip. It's a pretty nice hotel with big rooms, but my room…read morewas next to a pretty busy road and it was a bit loud at night. Service was ok tho!

Pool is a nice size. Parking is plentiful, plenty of amenities nearby. Unfortunately, some guests…read moredon't supervise their kids and the hotel staff is overwhelmed with a kids baseball team staying here this weekend. Trundle bed is a fun experience. Enjoyed the microwave and fridge. Breakfast plentiful, staff responsive, hotel well maintained. We would return if we were in the area.

Being a frequent business traveler, I've stayed at this location a few times. During a recent…read morebusiness trip, my plans unexpectedly changed and I called the hotel to see if anything could be done about canceling my reservation without penalty given the circumstances. After I was told this wasn't an option, I said no problem I'll see you tonight. Without my approval, the hotel canceled my reservation and charged me the night stay. I've left multiple messages with the manger requesting an explanation and haven't received a call back in two weeks. I fully understand the cancellation policy however feel a return call isn't too much to ask for. Rooms are fine but I'll be staying somewhere else from now on.

Found this hotel after a horrible experience at another hotel ( not Hilton ) and it was very last…read moreminute and I felt safe here. As a solo traveler, having a good nights, rest is super important and I definitely got it here.. the room was so clean staff was super friendly. I am definitely coming back to this location, convenient to coffee shops food it's just a really good location.

Stayed at Home2 Suites from 11/22/25 to 11/24/25 while in town for that weekend's Jaguars/Cardinals…read moregame. At 30 years old, this was my first time ever staying at a hotel by myself, outside of business trips. I grew up with overprotective parents, and because of this, I always think to myself that I'm not allowed to travel anywhere out of state on my own (obviously I am). As someone being in a different state alone that looks younger than their actual age, I felt safe in this particular area. Since this was a short trip for me, I wasn't looking at staying at a fancy hotel. Room stayed in: 323, a queen room facing the pool area. Pros: +Conveniently located across the street from State Farm Stadium +Walking distance to many retail stores, restaurants, and entertainment sites +Close to my friend/former coworker's apartment complex +Digital key available through the Hilton Honors app +Comfortable bed - I slept quite well both nights +Kitchenette available, including microwave and fridge/freezer combo +Quick check in and check out +Little to no highway noise +Free continental breakfast +Fitness center +Free water upon check in Cons: -No streaming services available on TV I had some trouble getting the TV to work on my first night. I thought it was broken and I almost requested to change rooms, but then I realized that the HDMI cable was unplugged from the TV, so that solved the problem. I didn't come to Glendale just to watch TV and I would be away from my room for the majority of my trip, but I do like to fall asleep with the TV on, just like a little white noise kind of thing for me. Overall, I had an excellent stay here. Will definitely stay here again next time I visit Glendale!

Hopefully I'm saying her name right but Noemi helped me so much this past week on Mother's Day and…read moremaking sure my mom is taking care of. Thank you so much again!

I am extremely disappointed with how management handles customer property damage at this resort…read more While parked at The Wigwam, a stray golf ball from the nearby course struck the trunk of my 2025 Lexus ES 350, leaving a significant dent. There are no "park at your own risk" warning signs posted anywhere in this parking area. I immediately reported the damage to security, who came out and filed an official incident report. I was assured that the Director of Operations, Sheffield Crosby, would reach out to me the following Monday with the results of their investigation. It has been complete radio silence ever since. Despite leaving voicemails and sending an email, management refuses to return my calls, acknowledge the incident, or address my concerns. It is incredibly frustrating that a resort of this caliber simply sweeps incidents like this under the rug and pretends they never happened once you leave the property. If you are visiting or staying here, be highly aware that your vehicle is at risk of damage from the golf course, and the leadership team will completely ignore you when it happens. Park at your own risk, because management certainly won't take any responsibility. TO THE OWNER: no need to reply with a "we are disappointed," "we are committed to customer service," or similar generic comments. You had plenty of opportunities to make this right.

I had the best stay, the room was clean and spacious, the bathroom was huge. Free breakfast and it…read morewas delicious, everything is soooo close. The staff was absolutely lovely and super helpful, they offer free shuttle service anywhere within 10 miles. First time visiting Arizona, it was so lovely. Can't wait to come back. I stayed on the first floor and I don't know what was going on upstairs but there was a lot of stoping and moving of furniture around 7am which was really annoying, so if you can, stay on the second floor.

I'm only leaving this review because I counted on the 4 star reviews when I booked. This is an off…read morethe highway one night stay over hotel of you need a place to lay your head or maybe a locals hotel. Dark outdated rooms, old scratchy towels. Pictures do not depict the actual property or rooms accurately IMO. I stayed one night & checked out early. On a positive note the staff was very nice.

My fiancee and I recently stayed in the presidential suite at Comfort Inn and Suites. It was a…read morewonderful getaway from the family. Bonnie at the front desk was so friendly that we walked out of there making a new friend. My fiancee has congestive heart failure and diabetes so I just wanted some time alone with him to discuss end of life things so it was a hard time for me but the staff was so friendly and the room was so clean. It made me want to live there permanently. Thank you so much for such a special stay even if I had to discuss a horrible item without our kids around.

Absolutely loved our stay! Everything went so smooth upon checkin. Friendly stafff. The hotel…read moresmells clean and looks clean. The breakfast was our kids favorite. So many options and a very large area for it too. Also you name it, clean! The rooms are so spacious. The pool and hot tub is nice just smaller but nothing bad. Definitely worth the stay and in front of so many food and shopping areas you don't even need a vehicle to get around.