Stayed here for my son's wedding at Ponte. Great breakfast and hotel. You can save a ton of money by eating here every morning. Waffle bar, Eggs, Sausage, Fresh fruits, Yogurts and much more! ONLY thing is the Freeway. We loved being so close to everything aka, Old Towne, Wineries etc. Ear plugs are a must on Friday night. Saturday night was not as bad. I wood stay here again, but for what Im paying, on the other side of the complex. If you check in early like I did, they will put you on the FWY side. If you complain, they will move you. I'm not a whiner, so we stuck it out. read more

As a longtime Marriott Bonvoy member, I expected much better than what I experienced at SpringHill Suites Temecula. The room had multiple maintenance issues from the moment we arrived. The shower diverter was broken, making it impossible to get the shower fully running because water continued coming out of the lower faucet. I also cut my foot on a damaged floorboard in the room. I went to the front desk to ask for a Band-Aid, and the employee simply responded, "My bad bro, here you go," while handing me two Band-Aids. There was no concern shown, no incident report, and no follow-up. The biggest safety concern was the room's door lock. The security latch/deadbolt wouldn't function properly from the outside, so whenever we left the room, we had to leave the door propped open with the latch holding it in place. That's something no guest should have to deal with. After my stay, I contacted the hotel and Marriott. While the hotel apologized and eventually offered a 50% refund, management repeatedly claimed they had no documentation showing these issues were reported. That was frustrating because I did report my injury at the front desk when I asked for Band-Aids. If an employee fails to document an incident, that shouldn't be used to make a guest feel like they're not being believed. The partial refund was appreciated, but the handling of the complaint was just as disappointing as the room itself. I expected better communication, accountability, and concern for guest safety from a Marriott property. Unfortunately, this experience has caused me to seriously reconsider where I'll stay in the future. I've always chosen Marriott because I trusted the brand, but after this experience, I'll likely be giving Hilton my business instead. I hope the hotel addresses these maintenance issues and improves how guest safety concerns are handled going forward. read more

My first impression upon arrival is everything is so Brown! Lol! This is almost the perfect spot for travelers. It's surrounded by other hotels, places to eat and see... not really a place to walk. It's off a main road and everything feels congested! When I selected this hotel, it was for what caught my attention.. winery. It is nowhere near the winery. It's actually about 15 minutes away. The hotel itself is blah..nothing spectacular. In fact, it does what it needs.. for instinct the bathroom shower head has no pressure at all.. water comes out and you feel barely wet. The water situation from every faucet had hiccups and LOUD noises when you flush. I would not stay here again if I returned to the area. It was not comfortable at all. The smell in the hallways was wretched.. needs some air fresher. The rooms didn't smell pleasant either. Parking spaces are tight too. This area is congested like I said. Only thing that is beautiful are the mountains and the weather! ;) Breakfast was actually better than some of the decent hotels. Waffle maker, fresh fruit, yogurt, and bagels. It was one of the perks of being here. They offer water bottles upon check in and some snacks.. I guess their way to welcome you. We didn't use the amenities. There's so much to do in the surrounding area. Despite all the other downfalls.. it was OK. read more

SpringHill Suites Temecula Valley Wine Country - Hotels Near Me - Temecula, California

The first impression was our request to check-in an hour and a half early and being denied. Unless we wanted to pay an extra $45.00. Nothing doing! So after check-in later that evening, the room looked very nice, we then proceeded to do our usual room walkabout and Lysol spray down of everything. Next discovering that the separate toilet room with its own sink, had a heavy sliding wooden door that felt like it was more suitable for a barn than a bathroom. Hard to open and close and with no lock on it. Plus this toilet and sink space was only provided a washcloth rather than larger hand towel to dry your hands. Plus I discovered later its wobbly loose toilet seat. And not the most comfortable mattress. Possibly the reason I kept waking up through the night. And speaking of beds, this so called "suite" supposedly included a sofa bed but on checking, my wife found no bed there. Hmmm. In conclusion, looks can be deceiving after closer examination. read more

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They were ok. They have paid EV chargers in the parking lot if needed. They were friendly during check-in. The hotel is a bit on the older side but ok. We were thankful to be able to do an early checkin to drop off our things. As we were leaving, we couldn't close the door because the latch wasn't working right. One of the cleaning ladies was around and she explained us how to fix which was needed. This happened almost every single time we opened the door. The room was enough with a living room that had a sofa sleeper for 2. It was unique that the second bed for it you pulled it from under the sofa so like 2 single beds. The toilet was in its own room separate from the shower which was very convenient when having multiple people staying. The outside sink was stained with what seemed to be permanent. The morning breakfast was ok with some hot items such as eggs, waffles and sausage. They also have fruits and yogurt. Overall it was an ok stay close by the vineyards. read more

SpringHill Suites Temecula Valley Wine Country - Hotels Near Me - Temecula, California

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This review is long overdue, but needs to be said. Approx two years ago around Xmas time, I had made reservations at this hotel thru a well-known third party website and everything was confirmed and paid on the app. Just me, my wife and my 6 month old child. We arrive around 4pm to checkin. Everything smooth so far, until the front desk lady says she cannot find my reservation. I proceed to show her my reservation and confirmation code and everything. She then tells me that she is unable to access her OWN system to find that information and that her manager is not in today to assist. This continues for about another hour or two where she says she cannot do anything and to contact my third party booking agency. I contact them and let them know of the situation. They call her and explain to them that I am confirmed but she persists with saying she can't access her own system to check. The agency lets me know to wait another hour before they can proceed with cancellation. So here we are, my wife and six month old waiting patiently in the lobby while this front desk lady acts like a total jerk to us as if we did something wrong and because she can't access her OWN system to check our confirmation. I call my agency back and its a new rep, and I explain to them the situation. They say they need to speak with the front desk and I explain to them she will tell them the same thing. They proceed with calling her and lo and behold she repeats exactly what I had told them. At this point, three hours have passed waiting in the lobby. My wife is tired and my newborn is hungry. I finally get the agency to cancel my booking. I come back to the front desk asking if we are still able to book with them directly. She says we can and I ask if we can possibly get a discount or snack since we had waited so long and it wasn't our fault that she couldn't access her OWN system to check our confirmation. She says that I need to contact her manager, I ask if she could ask her manager since that is her manager and she says no she cannot even though a moment ago she had just spoken with her manager on the phone. At this point, I've had enough and I told her politely I would not be staying and she just stares blankly at me. I stare right back. No words can describe the amount of frustration and anger I was fighting to hold back and not blow up. I gather myself and my family and will walk out never to step foot in there again. Meanwhile, the Hilton not too far from there was able to take us in and accommodate us with so much more hospitality and empathy that you would expect a hotel should offer. Anyways, that is my story and I highly advise against anyone to stay here. It just isn't worth the headache imo to deal with such incompetence that they cannot even access their OWN systems. Nor can they even offer any ounce of empathy or hospitality towards a paid customer. read more

This was my second time staying here and I would return provided that they take care of their ant problem. Excellent customer service from the front desk staff as well as housekeeping. There can be a wait during check in depending on what time you arrive. I love that parking and breakfast is complimentary. I'm a big fan of the egg white veggie frittatas that they serve on weekdays, fruit, and of course the waffle. The only things missing are hash browns and bacon, though they do have sausage. The rooms are mostly fine. Love the desk area for work, the separate rooms for shower and toilet, and the couch, ottoman, and meal tray. Just a few areas needed to really elevate the guest experience~ Room 226: We booked an accessible room for its transfer shower. Oddly, the room had some funny angles to navigate for being an accessible room (sorry, didn't take a photo), the kitchenette seemed to be missing a couple of shelves, the desk was missing one of the three glass panels to divide the space from the sleeping area, the plastic contraption that holds the metal beaded chain to open and close the shades was broken, which made it a chore to work, and the view from the window was not much a view at all as the room was leveled with the roof/beams that provided shade over the main entrance of the hotel, so we couldn't get much natural light in the room. After 5 nights, the toilet started acting up, so the staff offered us a new room, which we accepted. Room 246: No funny angles, so very accessible. All shelves and glass panels in place. Lots of natural light. The drain in the tub could use some touching up, and there was a huge crack in the window, but overall, this room was more comfortable than the first. I got a bug bite sometime during our stay in the first room and later found ants in the tub and sink area of the second room. Gross! This would have been a 4-star review had it not been for this. I didn't know this until the 5th day when I was put on hold, and in place of hold music was hotel services, but apparently, you can leave your trash cans and dirty towels outside your door every morning, and they will be emptied/refreshed! I wish I had known that sooner! read more

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If you value a restful night of sleep do not stay here! It is basically on top of I-15 and is ridiculously noisy all night. They even offer ear plugs and a weird disclaimer that acknowledges the hotel is loud from the freeway. Additionally, the AC rattles loudly. We were traveling with our 4 month old and requested a pack and play. Upon opening it up it was filthy and covered with brown stains on the mesh. From there, you start to wonder if anything else is actually clean. The breakfast was ok and the staff were friendly. Appearance from the outside is nice and there is ample parking. We ended up just leaving and going to a different hotel. Didn't bother trying to fight for a different room or a refund. read more

SpringHill Suites Temecula Valley Wine Country - Hotels Near Me - Temecula, California

We enjoyed our stay and were pleasantly surprised by how large the room was! Even better - it had a separate toilet vs shower space. We also really appreciated the front desk staff - Cleve was fantastic. We were there for a Bachelorette and had many requests for Cleve, including a printing job, and he executed perfectly. Very grateful for Cleve and the front desk staff here! read more

We stayed last weekend at this hotel. Were called that plumber needed to come into room and fix plumbing issue. We left at around 4pm back at 10pm. Plumber can and gone but did not shut/lock door so was open to all for hours. Ended up having small amount of cash on table taken. Alerted management next morning upon leaving. Got an email with basic "so sorry" from manager. Unacceptable answer for sad situation. Wasn't a lot of cash but just principle. Probably best to not stay at this place when this is how they feel about there patrons read more

I'm torn with my experience here. First off, I need to warn all of you who are checking in the day of a wedding or event... they get SO booked!!! Meaning early check in might not be an option! I made the mistake of assuming they'll let me check-in by 2:30pm so I can get ready for a wedding at 4. I know it's poor planning on my end.... But just in case any of yall were banking on early check-in (guaranteed check in is 4pm). I ended up getting ready in the lobby. There were others who arrived after me who were also told their rooms will not be ready until 4pm so they were also doing their hair and makeup in the lobby lol Since Temecula is a very popular wedding location, I assume this is fairly common during peak wedding season and on weekends. Still, the staff did everything in their power to try to get our rooms before 4pm. As far as the price goes, it was not cheap... The rooms were ok but for the price we paid, I was expecting it to be nicer. The rooms felt humid and muggy even though the AC was running the entire time. I liked that the toilet and shower were in separate rooms, at least in our room. There were separate sinks too. They also had complimentary breakfast in the morning which had all the basics (coffee, toast, bagels, eggs, sausage, yogurt, cereal, and even DIY waffles!). Breakfast is served from 6:30-9am. There's also free parking which is nice. Just need to make sure to get a pass from the front desk when you check in. read more

The rooms were dirty; despite requesting vacuuming, it took three days to fulfill. The swimming pool was unclean. The front desk informed short staffing, yet the manager dismissed these issues. The hotel was fully booked, had new computer systems in place, but there was a clear lack of leadership. While the restaurant and housekeeping staff were friendly and attentive, their efforts were undermined by management. If you have status with Marriott, it is not recognized or valued at this location. read more

The SpringHill suites had lovely staff members, very helpful and kind. The continental breakfast was more than continental, with eggs, pastries, sausage, bacon, fruit, juice, coffee and waffle makers. Theres a small indoor pool and also an outdoor one and a modest gym for your basic work out needs. The room was simple and clean, spacious with a desk for those who are logging on to work. Would easily fit a family of 5-6. Walking distance to downtown Temecula, about 15 minutes or so. A few restaurants very close by in case you want some local eats. Plenty of parking in the back with key entry doors from the parking lot as well. Will return again! read more

SpringHill Suites Temecula Valley Wine Country - Hotels Near Me - Temecula, California

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The service is the worst and the hotel is simply unable to receive and accommodate guests. I have platinum status and was treated poorly at check-in. The manager refused to speak to me cause she was on lunch break directly behind the counter. There are plenty of choices in Temecula, chose elsewhere. read more

We went for wedding in April 2026, room was OK, breakfast was not great, employees were very rude to family members who were also there for wedding. We have another family wedding in October and because family from all over country felt space was good for us to hang out they wanted to go back. This is not on list of host hotels with blocked rooms. I called for our group to check availability and rates, I spoke to gentleman (name starts with "Q"), he quoted me rate, told me plenty of rooms available & all need to call hotel to book room to get rate he quoted me. I advised him there will be at least 10 - 12 couples booking rooms in the next week. NO other info given to me. Two days later I called to book our room and woman with name starting with "C", quoted me a higher rate. I explained to her who I spoke to, rate quoted, her response was I apologize, rates change daily. My response her apology is not going to pay for the $80 higher cost, and I was not advised at anytime rates change daily. If he had told me we would all have called on day I spoke to "Q". After "C" kept apologizing and me telling her to please stop using over used work, it was not helpful & I wanted to speak to a manager. She responded "I cannot handle this conversation" and HUNG UP THE PHONE ON ME. I called back, "C" put me on hold, came back and told me a manager would call me back. Manager "M" called back and defended her employees for hanging up the phone on me, and not giving me proper information. She refused to answer my questions, why should I pay the price for their mistakes, how was I supposed to know rates change, and many more. She argued with me and accused me to be the rude one. Yes, I was very frustrated - she did nothing to deescalate the situation. IS THAT NOT HER JOB? I asked to speak to her boss, she told me there was no one for me to reach out to, I could call corporate and they would refer the complaint back to her and she would do nothing. Manager "M" told me best to go to another hotel. That was her solution to the problem! read more

NO, I do not recommend this hotel. 0 stars. I had the absolute worst hotel check-in and customer service experience in my 40+ years of travel for personal or business! I can't rate the hotel amenities because I cancelled my reservation after not reaching a resolution. The staff is pathetic. Celeste was actually ok and once I met the manager, Marie Pranger, I realized the root of the problem. I followed the instructions received via email and checked in using the Bonvoy app. It asked for an arrival time and I selected 2 PM, to which the app said "See you soon!" No mention of any policy to up-charge $45 or that the time could not be accommodated. I was up since 4 AM ET and our trip went flawlessly, right up until this check-in desk. At 2 PM, I was told that we could check-in at 3 PM for $45?! The manager said it was totally at their discretion and didn't matter what was in the app...that was just a courtesy request. Marriott Customer Service was useless and said it was up to the specific property. I was told initially there was a room for early checkin, but she then changed her tune and said they gave it to another customer who was willing to pay the $45. You do not deserve my business - reservation cancelled. Within 10 minutes I had a reservation at another local Hilton hotel. They could not have been nicer. Better rate. Immediate check-in with no ridiculous charge. Marriott - if you care, I will always choose Hilton or another chain for all my travel and recommend the same to my team. read more

My cousin and I stayed there in a Suite that had 2 queen beds and the beds were horrible! My back and hips were killing me! I am 79 years old and he is 63 and I had to get up and actually try to sleep on the couch after an hour because I was in too much pain to stay in the bed. The beds are hard and his back and hips also hurt but not as bad as mine! I could hardly walk for 3 days! Marriott needs to invest in new mattresses as the pain was horrible and my right hip and leg are killing me. Ruined my trip for 3 days! Don't book here! The beds are terrible! read more

Stayed here a month ago and a some time last year. The site itself appears to be fairly newer and clean. The rooms, from our experience have been clean and spacey, and having the double bathrooms is helpful when you have a family of four. The week we stayed was peak summer so the hotel was capacity for guests staying for local events in the area. Our first night, we avoided the pool area due to groups partying in the area. When we got up in the morning to take advantage of the empty pool, the mess from the previous night was not cleaned up. Personally, I would probably would have cleaned my own mess if I was using the area, but apparently folks are just nasty. This is also on the fault of the staff for not cleaning earlier in the morning. The breakfast is good and the staff runs around to make sure they keep the food stocked up during the serving hours. This stay was not as good as our previous stay but because of the reasonable price, clean facility, and the convenience of the location, I would definitely stay again. read more

Very frustrating experience. Booked a room at a set rate over the phone. They then changed the rate via a wedding block contract and did not notify me, the payor, of the $200 increase to the bill. Be sure to call to verify price prior to your stay or opt to stay elsewhere. read more

This is our go to overnight lodging when we go to Temecula, Fallbrook, Murrieta, & outlying area. The hotel offers clean comfortable lodging, tv, charging essentials for mobile phones, continental breakfast, a pool, a gym, and a mini convenience store. The staff is always friendly and even the guests are always nice. The hotel's location is close to downtown Temecula and the wineries. Definitely recommend this place. read more

The worst hotel I've been to. Don't get fooled by the name or sign on the building. Marriott and Suites shouldn't be in the name. This is more like a low level motel quality. The bed isn't comfortable at all, the AC is so loud it roars while you sleep so you can't fall asleep. It doesn't look clean and inviting at all. The pool is right by the freeway it's so loud and noisy. The rooms overlook the parking lot. Bad experience I will never return or recommend. read more

Stayed a night here and the room worked perfect for us. Nothing special, but was a place to sleep without much freeway noise. They do offer breakfast, which is harder to come by, and was a nice addition. Could use some waters in the room, but they did have a jug of water in the lobby that we used to fill up our own water bottles. read more

I stay at Marriott locations year round. We stay from high end to low end depending on where we are going and the purpose. Usually, the lower tier locations such as a Springhill provide a nice room and atmosphere. Sadly, this one was a miss. We stayed 2 nights while visiting family for the holidays. This was the weekend after Christmas. Our rooms air conditioner was broken and had an awful humming noise. We asked if we could move rooms but we were told no. The next day we asked if it could be fixed or if we could cancel our reservation and go to another hotel. We were told no, otherwise we would be charged. However they said maintenence would be available to check on the AC. We also asked for our room to be cleaned and for the hair conditioner to be replenished because it was absolutely empty from the moment we got there. On the 2nd day, we left the room for most of the day to visit with family. When we came back the AC was not properly fixed. Instead of cleaning our room, we just saw a bottle of conditioner on the table! Not even properly connected to the shower. What a joke. The blankets were also very hard. We will not be staying here again. Temecula does not have many Marriott options, but next time we will stay at a Residence or Courtyard location. This was poor service especially to Marriott Bonvoy rewards members. The only redeeming qualities were the beautiful lobby, the indoor pool, the complimentary breakfast, and Jason at the front desk. He was wonderful and deserves 5 stars. read more

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Temecula hotel stays are expensive. I'm not sure if it's because the demand outweighs the capacity in the area, but it's rare to find a cheap one night stay at what are typically your more reasonably priced chains. A few times, I've been forced to stay at a Hampton Inn type of spot due to the price points. Given that, the SpringHill Suites is much preferable than the other bargain brands and comes closest to a reasonable price point. The hotel also works with local weddings for room blocks and shuttle pick ups making it a convenient stay for those in the area to attend a vineyard wedding! read more

Awful place if you are on the freeway side of the hotel. The traffic from I-15 is quite loud all day and night. When I tried to get a different room, the hotel clerk was indifferent and completely unhelpful. He would not change my room or give me a partial refund. Unfortunately, I am stuck here for two more nights in an overpriced, loud room. I will NEVER stay at this hotel again. read more

I stayed here for a soccer tournament. First I didn't like the layout of the room. There was one TV that tilted, but if you have a family and they're in one room, the TV would keep them up. The bed was super uncomfortable, even my 13-year-old complained. If you're gonna call it a sweet there should be more of a separation from the living room to the bedroom and there should be two TVs one in the living room and one in the bedroom I was disappointed that there was no Jacuzzi. Breakfast was good and complementary. read more

I travel a lot for work and this was one of the worst customer service experiences ever which is such a shame because the room we had a cute. On check in yesterday evening although the lady was by herself she was so helpful and on it. In the early morning Charlotte the one covering and it was a total $hit show. I called early AM about 7 am ish and let her know that the we hadn't been able to utilize the toilet since that night because it wouldn't flush and we needed maintenance to come take a look and she said she was alone and didn't have anyone else on staff and someone would come in "later." She didn't give anymore details until I asked what time and she said he wouldn't be in until 9:30-10:00 am and wasn't sure. So I had to go all the way downstairs to the lobby on the first floor and it was a disaster. Very little paper towels maybe 2 pieces and someone did their #2 business splatted. I went back to front desk to let her know. She did nothing about it and I came back at 11:00 am check out downstairs to use it and it was exactly the same with zero paper towels for people to use-unhygienic and unacceptable. 1 photo attached. Additionally I went to business center as I always do to print a 1 page screen shot of my Drs lunch sign in sheet. I tried to print and it was completely unresponsive. I went to front desk and asked Charlotte for help and she asked me if there was paper in it lol. I told her it's unresponsive and she needs to check it I'm not her printer maintenance person. She went over and saw exactly that it was unresponsive and it took her delayed reactions to put two and two together. Finally which she couldn't done before she said I could email it to front desk (as it's only 1 page) and she would print it. Great. I asked for email and instead she left and someone asked if she could escort her someone and she did. Someone trying to buy snacks gave up and left. She finally came back and gave me an email address and told me three letters of the email address had to be capitalized. Lol that's not how email works. Any I sent the screen shot and I asked via email for her to print it and no response to I emailed please print and deliver to room and included my room number. We heard nothing so ten minutes before check out we called her to print it so that it would be available when we got down and she said she doesn't have access to the email, her colleague has it and she's on ten minute break lol again. We went to check out and there was a different lady who opened file and they are literally the only hotel I have even been to where they cannot open an attachment or a screen shot. It shows up blank. They need to pay more for staffing during rushes and Charlotte was very unhelpful. There was a rush of about 25-30 people at breakfast when she was the only one on and people couldn't get help. This place was very disappointing read more

SpringHill Suites Temecula Valley Wine Country - Hotels Near Me - Temecula, California

This was our first time staying at a SpringHill Suites by Marriott and we were quite pleased with our overall experience. The property is located off Jefferson Avenue close to the intersection of Rancho California Road and conveniently near the I-15 entrance. The location is also in close proximity to wine country, Old Town Temecula and Pechanga Resort and Casino among other attractions. The service staff was very hospitable and friendly throughout our stay, although I felt bad for the employee working the front desk since it was evident she was exhausted (probably after having worked consecutive long shifts). At check-in, she handed me a paper bag which served as our welcome pack including water and snacks...what a nice surprise! The hotel was surprisingly clean and accommodations were both spacious and comfortable. SpringHill Suites also offers a complimentary breakfast buffet including eggs, sausages, waffles, muffins, cereal, oatmeal, coffee/tea, juices, and much more. The property also features an indoor pool, outdoor pool, fitness center, meeting space and a small convenience store. For a 3-star hotel, SpringHill Suites far exceeded our expectations and you can't ask for much more than that! read more

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Beautiful hotel. We had such a wonderful room , very clean and very comfortable. The breakfast was amazing ....so much food. Loved the location of this hotel , right off the freeway and super close to wineries and casinos. Thank you so much for a wonderful weekend away. Highly recommended. read more

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This was our first time staying at this property and will be our last unfortunately. Once we checked in we were told to use our debit or credit card twice without full explanation by a young lady at the front desk who truly appeared as if she didn't like her job. I had to ask what the second charge was for then was told it was a half & half deposit since we are Marriott Bonvoy members and used points for the stay. Once we got into our room, it was quite dark with a musty smell and the set up was interesting. We were immediately grossed out by the titling in the shower that clearly had mold. There was calcium build up on the shower head. The a/c was loud and didn't cool properly. If you cranked the a/c to high the sound was much louder. However, we reminded ourselves this was just a place to rest our heads for the evening. As we returned from our outing, the same young lady at the front desk was slouched over consumed by her phone. As a supervisor, I find this unacceptable behavior for someone who is the face your property. It's apparent this is an older hotel that needs some attention to small details. As we checked out the young man at the front desk, who clearly took pride in his job wished us a Happy New Year and safe travels. He had a much better attitude than the young lady we were welcomed with. This stay was not worth 30,000 points. read more

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This hotel lacks customer service and the general manager Marie Pranger does not accept responsibility for any fault and misinformation provided by her and her hotel staff. I had made a reservation for my child and his father while there were in Temecula for a soccer tournament. I called and spoke with the hotel to confirm everything would be ok for check in. I followed up twice to confirm everything and that there would not be any issues. The day of the reservation my child and his father were not allowed to check in. When I was trying to fix the situation for over an hour the hotel told me this is "not their problem." They even refused twice what Bonvoy had done on their end to allow the check in. The hotel general manager refuses to acknowledge their errors and therefore will not refund the stay. read more

Beautiful location and very pleasant people. I would go there again. It is conveniently located to the wineries.

Avoid this place like the plague of greed it is, starting with their GM. I had booked a reservation for the night as my daughter had a tournament in Temecula, but it was cancelled and like I normally do, I cancelled my reservation... or so I thought. When I recorded the $350 charge (for NOT staying that evening), I called the hotel. In 30+ years I have not made this sort of mistake and was asking for a one time reprieve as a long time Gold Elite customer. Her (Pamela Bradley) response was sorry, no proof, no can do. Clearly the most important thing to her and Springhill Suites and Marriott is the dollar l, not the customer. You can do what you want with this info but in my travels around the world, I avoid places wrought with greed and lacking human understanding or compassion. Pamela single handled dislodged my loyally of 30 years with Marriott for her own selfishness as she hid under corporate policy. read more

I've stayed here before. Very comfortable rooms, lots of space to spread out. The toilet is separated from the shower which is great if there's more than one of you and, great mini bar area for concocting if that's your thing. read more

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Convenient inexpensive Marriott for a brief one night stay. I arrived extremely early and front desk accommodated my early check at noon which allowed me plenty of time to get ready for a nearby wedding. The exterior and lobby is aesthetically pleasing but the rooms are very simple and could be refreshed in my opinion. The snacks available for purchase is a bonus because I was hungry after eating wedding food and drinking tons of wine! Helpful Tip: Uber could be a challenge so be prepared if you don't have transportation read more

SpringHill Suites Temecula Valley Wine Country - Clean - Hotels Near Me - Temecula, California

the rooms reek of cigs n the management is actually terrible the front desk ladies r such squares yall dont come here pls

So we stayed at the Springhill suites as it was convenient to a venue we were going to. The room was spacious and the bed was comfortable. I like the fact they had a toilet in a different area from the tub shower. One negative is the showerhead did not work, right, it took a while for the hot water to come on and then it just squirted out. Tried adjusting the head but to no avail. My husband went down to get tea and coffee in the morning and said the place was packed. So there was no place to come down and really have breakfast. He said it was your normal breakfast. Nothing to write home about. But I was surprised I did like the coffee and they had my raw sugar which was very unusual. Check in and check out was easy and everybody was very friendly at the desk. read more

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Met one of the Managers super nice person, and in a a couple of months when I come to stay there he's gone! I stayed there three nights! Rooms are nice, breakfast is a huge plus! Well done! I did have an issue requiring maintenance and it wasn't pleasant. Asked to speak to Manager 2 days ago, no call yet and I have left the location. I really don't know if I'll be back. read more

My nonsmoking room reeked of cigarettes. It was a Saturday night and they were fully booked so I put all my clothing into my car overnight. Not exactly relaxing or helpful. read more

Smells & looks clean, good value. On the downside, this is the 2nd Spring Hill suites I've been to with in the past month and the beds are not firm or cozy. I seem to have a hard time sleeping here. Free onsite breakfast with and cookies on check in. small snack market in the lobby to grab and go (for a cost). read more