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    Sprint Store

    5.0 (1 review)
    Open 10:00 am - 8:00 pm

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    9 years ago

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    AT&T Store

    AT&T Store

    2.8
    (9 reviews)
    0.0 mi

    First time at this AT&T Store but my wife is in there frequently. She has always been pleased with…read morethe service she gets. We moved to Trilogy which is less than a mile away from the AT&T Store just over a year ago. At the same time we switched from Verizon an Android phones to AT&T and iPhones. Everything for the last year has been fine. System paired easily with the Bluetooth on my Audi and the Ring Door Bell System on the house. I did not activate my Blue Tooth Hearing Aids at the time because with wearing Masks during Covid, every time I removed the masks, the hearing aids would fly off my face and across the room. To protect my investment, I waited till we came out from under the mask mandate to go back to the Hearing Center at Costco to download and readjust the hearing aids. Everything was fine at first with the exception that the Ring Door Bell alert was so loud so high pitched, it was painful. Two weeks before Costco had an appointment open to make adjustments. In the meantime, one of our IT guys tried to adjust the notification but now the phone does not play through the Audi Bluetooth. Took it to AT&T and the technician tried but all he could tell me was that the setting all appeared normal and he told me to call 611 Tech Support. You're going to ask why I gave 4 stars and the problem was not resolved. Granted it was not resolved, but the technician tried and when he could not fix the problem, was honest and said it could not and at the same time, gave me a potential route to resolving the problem. I appreciate honesty I have so many instances of technical run in the 26 years I used or had a cell phone and it was refreshing to get an honest answer.

    They say one thing to sign you up and don't support what they say. Get it in writing. I am guessing…read morethey won't support it. Keep your paperwork and know what you get in the mail is false promise .

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    AT&T Store
    AT&T Store
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    Staymobile

    Staymobile

    4.5
    (11 reviews)
    22.1 mi
    $$

    Let's face it, life happens!…read more As I was Leaving the house to walk my two German Shepherds, I DROPPED MY iPHONE!!!! I swear life ended!! This happened April 2017, it's been six months and I finally got my iphone fixed. To be honest I'm super cheap! A screen repair is expensive! Over the past six months, I researched businesses that will repair a iPhone 6S along with the prices. The cost ranges from $90 to $130 for screen repairs. For starters, most businesses require an appointment. Some of the reviews on yelp are horrible. Naturally, I was hesitant to go anywhere for the past six months. Around 5 AM Saturday morning, I finally had enough of my cracked screen. I got on yelp and researched until 8 AM. I made my first call to Batteries Plus, the woman was very rude and short with me---Pass!!!! The Pineville location has bad reviews anyways. Next on my list Staymobile!!!!! At 9 AM rushed over to Staymobile to be the first in-line to drop off my iPhone. Words cannot express how thankful I am for Staymobile!! My phone looks awesome!!! The gentlemen on staff was very informative and fast! My phone was ready within 1hr! I used my checkin offer and paid $96 for the screen repair. Thank you again Staymobile!!

    I purchased a computer that was faulty and needed to go to an authorized repair center. This…read morelocation was the only one in my area. The gentlemen that worked there were patient and kind while they explained my problems to me. I was so impressed!

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    Wall of shame!
    Wall of shame!
    Staymobile
    Staymobile

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    T-Mobile

    T-Mobile

    1.3
    (9 reviews)
    0.5 mi
    Virtual estimates
    Shipping

    Feb/mar 2026 Visited the local store to upgrade my old…read morephone since it was due for an upgrade. Was told the new phone would cost about $18/ mo for 24 mo and the trade in value would be $400. This is what I expected after reviewing the online situation w my phone. HOWEVER, they actually signed me up for an extra line at $45/mo (no phone on that mind you) and never mentioned they did this. AND added about $12 / mo and also never mentioned this. When I went in to have them correct this, the manager said they Never release a phone without reviewing the options (never occurred) and that since the IPHONE 17 was prone to problems they add that on- also never mentioned. Basically LIED as my husband was in the store with me and they never brought up the insurance nor extra line (supposed a buy one get one free promo for the $18/mo benefit). And spun it that I didn't know or understand their lingo which is ridiculous. Also once I got the new phone set up the Denver store would not accept the old phone and told me I had to send it in and they would send an envelop for me to do so which never happened. Finally had to drive to Huntersville to hand in the old phone for the $400 credit. Huntersville store did not understand why the Denver store didn't take the old phone in the first place. I will NEVER go back and if it wasn't for a decent person in customer service at corporate who made the appropriate correction and said the Denver staff did it incorrectly - my family with 5 lines would be with another telephone service. Given the store and personnel smell like weed- perhaps they would get things correct if the store was aired out!

    Stopped in at this location, the customer service was the worse I have had in years. I have been…read morewith this company for 9 plus years before the merge I almost switched back to Verizon it was so poor. The young man had no idea what he was doing, the lady was to busy eating her food to help him. I am very disappointed.

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    T-Mobile
    T-Mobile
    T-Mobile

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    Sprint Store - mobilephones - Updated July 2026

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