Lucas was extremely friendly and gave me a good price for my parts. hung out and chatted for a…read morewhile after the business was concluded.

Lukas is a super knowledgeable and nice guy. I managed to fry my system and he was able to restore…read moreit to its former glory. Appreciate you guys and would recommend

Nice customer service. They didn't hesitate to try a few simple troubleshooting steps even before…read moregetting to the diagnostics. And it was all left to me. Old computers are recycled of for free, that's helpful. I'd definitely make this my first stop for PC needs.

I took my laptop in for a OS reinstall and data transfer. They lost all my baby pictures from many…read moreyears ago. I was heartbroken. All they said was sorry. I will never go back and I was devastated. They said I don't know what happened.

Customer called fixed issue will use again! Communication clears missed understandings!read more

, My son's laptop screen was coming off so I took it to these idiots so they could install a new…read morescreen, he charged me 500 dollars up front. I naively thought that he should know what he was doing and a week after that the screen started coming off. When I opened the laptop I saw a hardware store hinge, very badly installed. I took it back and pointed out the shoddy work and he said sorry, your warranty is expired (although he had it for almost the entire warranty period). Then he told me he would charge me ANOTHER 500 DOLLARS to fix the botched repair job he had done. I went through the roof, telling him you wrecked my son's laptop for 500 bucks and now you want another 500 to wreck it again? He had no answer, not surprisingly. I will never go back to that incompetent thief. I went the Travis AFB exchange and bought my son a new laptop. Problem solved.

I had them come by my house to help with a very confusing internet issue and I'm super happy with…read moretheir service. I would highly recommend them and will use them again!

Chris did an such an excellent job for me recently transferring data from my old HP laptop and…read moreexternal drive to my new Apple laptop and new external drive. He also added ms excel and word to my Apple, so that I could work on old documents and completed a few other tasks. It all went so efficiently. I would recommend Chris and ComputerUSA to all. I will return to them if I need any more technical assistance.

Very helpful when I bought a new iPhone for my hubby. And, they'll help him transfer data and learn…read morethe tricks on his new phone!!

Apple tech issues? Tired of shlepping an hour to Corte Madera? Look no further -- visit cafeMac in…read moreSonoma on Broadway! So I finally upgraded my iPhone from 13 mini to 17 pro mac. In the process, I took all of my family's numerous USB(A)-Lightning charging cables to my local environmentally friendly recycling center. A week later, I realized that my cordless keyboard and cordless magic mouse both still need to be charged using USB(A)-Lightning cables. Duh! Groan. I had moved to Sonoma where I discovered that there isn't an Apple store nearby. For several small issues, I've had to drive an hour to Apple Corte Madera or waited until I needed to go to SF to visit the Apple Chestnut Street location. Both tend to be crowded. I drove an hour to Apple Santa Rosa, but their staff left me underwhelmed. I couldn't find a used USB(A)-Lightning cable on FaceBook Marketplace that was near enough to me. My environmentally friendly recycle center in San Rafael (Renew) isn't open on the weekends, where they also sell a variety of used cables. ChurchMouse in Sonoma didn't sell the right type of used charging cable. So ... I drove to Apple Corte Madera, where the salesperson *ostensibly* listened to my problem and then promptly sold me the wrong charging cable. They sold me a USB(C)-Lightning cable, insisted that it was the correct solution for what I needed, never asked the year of my destop Mac (it's on their system), the year of my laptop (it's on their system), or what kind of Apple block plugs I have at home. Spoiler alert ... I now realize that they are all USB(A). Rather than drive to Corte Madera AGAIN, I wisely tried out cafeMac on Broadway in Sonoma. BINGO. The owner and staff members are super friendly and understanding. They are great with tech. They are good listeners, unlike some of the staff at Apple stores who are young, new, overly confident (and sometimes wrong), and constantly trying to sell me additional things that I simply don't need. cafeMac happily offered to exchange my "wrong" USB(C)-Lightning cable for the "right" USB(A)-Lightning cable, at no charge. I asked if they needed my receipt to show that I'd bought it directly from an Apple store just a few days prior. They didn't need to see it. Their customer-oriented attitude and friendly nature immediately put me at ease and make me want to come here for all my Apple tech problems and purchases! Their location on Broadway is excellent and street parking is easy. Kudos to owner Jim Witous and his excellent staff for such a smart idea -- providing real service to a geographic area which is not served by Apple. I am so glad to see cafeMac able to service the many Apple users in Sonoma and Napa. I was surprised when I moved here to Sonoma to discover that Apple has no store in either Sonoma or Napa and has no plans to service these areas. I'm proud to support my local stores and impressed with their service attitude. Sonoma Proud!

Need to wedding print out last minute and I was having trouble figuring out how to size everything…read moreand print myself. They were so helpful in helping me print out everything. Amazing workers!

Awful customer service. I was in line first and the employee…read moreignored me and let another customer go ahead of me and cut me off. I'd been waiting at the register for a clerk for 5 mins.

Staff is super friendly and knowledgeable! They provide excellent customer service and truly care…read morefor every client. Expertise and acumen is second to none, best experience every time!

1. Understood my problem 2. Provided a workaround update for…read moremy old and slow MacBook Pro 3. Helpful and friendly (worked with owner, Jesse Nelson) 4. Quick resolution 5. Cut a deal on the update 6. Was direct with me, recommending a new laptop purchase (which I've done and expecting to pick it up on Saturday)