We headed to this location for urgent care services after googling for pediatric care. Chose this as my daughter has been there before for the same wrist being injured so we wanted consistency in care, however, this location is not an urgent care. It's an orthopedic office and PT/OT. Google results really needs to be rectified! read more

We arrived at 8pm to a parking garage with 3 cars and a completely empty waiting room to be told by the unsympathetic (borderline rude) receptionist that there is a 2.5 hour wait although she couldn't explain how since there was no one else there. Drove 5 minutes up the road to CHOP Pediatric Urgent Care and even though they were actually busy, we were in and out in under and hour with cheerful and comforting staff. read more

I took my 6 year old here and no one answered the door. We rang the bell a bunch and then I called the phone number on the door a few times and no one answered. There were cars parked in the lot so I knew people were in there. The sign on her door said they closed at 8 but we were there at 6:30 so I know they were still opened. Super frustrating because we had to leave and go to a different urgent care. Never again will I go there. I wish I could leave ZERO stars. read more

I arrived at the location with my sick child at about 8pm. The door was locked, so I rang the bell a number of times. No answer, I called on the phone. No answer. As I was waiting a number of people began showing up with their children. Everyone was trying the buzzer and calling on the phone. No answer, just a recording announcing hours and if it was an emergency to call 911. Finally, a building employee saw everyone standing in the parking lot, approximately 8 of us now, and let us in. We walked down to the office and that door was locked also. We were just in disbelief. When someone came to door, we were told they were at capacity. There were 2 people in the waiting area. Huh? I asked why didn't they at least have a sign on the door. I was told there was one. There was no sign. At least they could have checked, but no. If they were closed or at capacity a sign would have been nice. Or, even better, when calling, answer the phone. If that was too tough, change the message to alert people about was going on. As we were leaving at three other cars were pulling in. Horrible, absolutely horrible. read more

My 4 year old son has neutropenia and had a 103 fever, so we needed to be seen urgently. I drove to this urgent care after reading promising reviews however when we arrive we were greeted with an apology and told the doctor is not taking anymore patients today. They are supposed to be open until 11pm and it was 9:55pm. How does the doctor stop taking patients over an hour before close time? Very upsetting and completely unacceptable. I could understand if we were inquiring over the phone but we were there and we were refused treatment because the doctor was not taking anymore patients. Not okay. read more

My daughter-in-law called her pediatrician at about 845pm and was told to go here. My grandson was crying in pain, not eating or drinking and basically inconsolable. She drove all the way there and arrived at 920pm (10pm is closing time) to find that no one answered the bell or the phone. So she had to head back home with a sick and screaming toddler. I'm not understanding how a pediatric URGENT CARE FACILITY can just ignore it's patients and close it's doors. We're obviously not the only people to experience this. Many of the reviewers had similar experiences. How can you run a business like this? ...Especially when you're in the business of caring for sick children. She'll go to CHOP next time. read more

Horrible always closed during open hours absolutely ridiculous kids be really needing care an you get here an nobody opens door

I love the service and they have the most knowledgeable group of Peditrician's on staff. Save yourself time and expensive trips to the ER; try this place first. I spent 6hrs at Abington ER with my 5y old due to strep and flu. Now less than a week he's sick again. I came here, spent 45min; saw the doctor, my son got treated and I went home with a peace of mind. W.C. read more

I absolutely love love this place! My two yr old practically lives there! I recommend this place 1000 times

I don't have any complaints regarding my 1st visit here about a month ago with my toddler who had a fever that would not go away after being on medicine. I was surprised to walk in on a Saturday first thing in the morning and it was empty. The waiting area is quite big with a few toys and a tv playing cartoons. One other person walked in 10 minutes after us. We were checked in within a timely manner and taken right back. His vitals was taken and then we were sent to another room. We sat for 5 minutes before the doctor came in. I cannot remember her name but she was African American and was very nice. She seemed younger in age but was professional and clearly knew what she was doing as a doctor. My child felt comfortable with her. He had to get x rays to rule out anything else and the staff was nice. The results didn't take long. Longer story shorter our visit was not long and we were out within a reasonable time frame. I had no questions or doubts about my child's care or service. I would return again. read more

My husband and I brought our son to this location on Wednesday night. We saw Dr. Lauren Carr who was excellent. She put us at ease right away and was awesome with our son! It was a very positive experience. Our only issue was that we had ring the intercom several times before we were let in the building by another employee exiting. All in all a great experience! read more

Love the Doctors but beware of a $260 "Global Fee" on top of Doctors and Test charges.

I wanted to make sure that my almost 2 year old didn't need stitches for a cut on her finger that wouldn't stop bleeding. A nurse came out to the waiting room and unwrapped the bandages without even introducing herself, scared my daughter, and said there was too much blood to tell and left. We continued to wait while my daughter bled everywhere and touched things in the waiting room. A doctor came out and said she suspected the cut didn't need stitches but said they could bandage it. We waited another hour in an empty waiting room before we were brought back. At this point the bleeding had stopped but the cut was still exposed. My daughter was scared to get her blood pressure taken (not necessary for a bandage on a finger!) and the medical assistant gave me attitude when I asked him to forgo it. We were told to soak the finger in sterilized water, which we did, but then did not receive a bandage for another 15 minutes, during which time she touched things in the exam room (did I mention she is only 2?). They came and applied gauze and tape WITHOUT sterilizing or adding neosporin to the cut. No one seemed to have training or experience dealing with small children and the need to put them at ease or distract them. I am now worried the cut will become infected, and wish I had known that I would have been better off cleaning the cut at home and never setting foot here. read more