Love the apartment complex and the atmosphere. really peaceful and the staff they have are amazingread more

We have lived at Villas at Crystal Lake since the end of February. It has been such a great…read moreexperience. Von in the leasing office is so extremely helpful and professional, which in my opinion has made the experience flawless and easy. Not every community you choose to live in, no matter how much you spend in monthly rent, is this way. Von is there to greet you with a smile on her face, is there to answer any and all questions, and is excellent at following up with residents. I cannot speak highly enough about how wonderful it has been to live here. And I highly recommend this property to anyone.

We moved in January of 2020 and we love it. I read the previous review, there is no longer anyone…read morenamed Meredith here. We love it, great townhome, all the staff is super nice. Very roomy and plenty of storage in the closet space in both bedrooms. Huge bathroom upstairs with a jacuzzi tub and we love the look of the fireplace and the kitchen counter space is perfect for making big meals. I bake a lot and I really needed the room. We're very comfortable inside and cozy when it's cold and it has a great A/C system. It is an apartment complex so there are many people coming and going but that's apartment living. This is a great, safe place to live. We're very happy.

Moved in May. Ramah is such a help doesn't mind working with you and making sure your accommodated…read more Love coming home each day very beautiful clean property. I really love it here and I would recommend this place to anyone!

Need I say more. Princess is such an amazing property manager. Her attention to the property and…read morethe needs of the residents is untouched. Maintenance is on top of it. Work orders are taken care of promptly. Also they offer Military discounts.

There is always something wrong with the pipes in this apartment. They are clogged, the dishwasher…read moredoesn't clean your dishes even after it was serviced. The apartment above me had their pipes leaking into my bathroom lucky it was right about my bathtub but I wonder if the ceiling will fall in one day. The responsiveness of the maintenance crew here well if it's an emergency you might as well forget it and it's been 4 days since I put in the last request of standing water in my dishwasher and sinks. It's gross. Don't use the laundry facilities because either it takes your money or it's broken and my clothes alway feel like they never get clean.

They are overpriced shoeboxes of "apartments." They charge rent and an "amenities fee" for parking,…read moremaintenance and an Internet and cable with Spectrum. Most normal places charging amenity fees usually have a community pool, club house and/or tennis courts, not Green Door. Maintenance should be a part of rent not an amenity.

There were difficulties with this place before move in. They told us it would be a full renovation…read more We called weeks in advance and were told each time (even a week before we were meant to move in) that no one had been in to renovate. When we finally got it, a lot of things were just repainted. We were promised a new countertop for the kitchen that never arrived. In addition to this, we had issues getting a hold of management. They wouldn't respond to emails after we moved in. They were hardly ever in the office when we went over to try to talk to them and follow up on things. We also had trespassers that constantly walked through and littered our fenced in back yard. Our immediate neighbors had no regard for quiet hours (music blaring, kids screaming, loud thudding all past midnight). Overall, this neighborhood and leasing company are not good quality. Getting anyone to work on anything was always a pain. We had plenty of water damage and mold by move out. We only lived there for a year. They also claim that wifi/cable is included in rent. It is not. Not once did it appear on our itemized ledger. We paid Charter directly the entire time we lived there.

I sent management a video of water pouring out of my bathroom fan and they did nothing. I emailed…read morethem to follow up and they told me that someone would come out, but no one showed up. In the first unit I leased, I had to scrub years' worth of mold off of the bedroom window, some of which I wasn't able to remove. When I moved in, the bathtub was FILLED with cigarette ash that the "cleaning lady" somehow must have overlooked. Our AC was out for over a month during June 2023 and management took weeks to do anything about it. Our downstairs neighbors blared music 24/7 which kept everyone awake (as well as some loud adult activities), screamed at each other and presumably a video game so loud I could clearly hear what they were saying through the FLOOR, and whose unit (that I had to smell when I got the mail) reeked of weed on a whole new level. College kids partying at night (again, with the weed mixed with cigar smoke this time), dog poop everywhere, all year around, my unit not passing inspection right after we tried to move in, cabinets that wouldn't close, units in the ground with only one escape which is against code, mold on every surface, 10 years of cigarette smoke scum in my unit, a LITERAL SHOOTING less than 300 feet from where I was sleeping, water pooling and leaking directly under the linoleum floor from a busted AC unit, no building numbers, an "air filter" that looked like a cheesecloth, a "dog park" that had almost no grass whatsoever, I could go ON AND ON. This place was INSANE for $900 for 600 sq ft and $1000 for 800 sq feet. None of these apartment units are ADA compliant, as all have to be accessed by stairs. There's no bottom floor because the lower level is sunken below the ground, so even on the lower level you have to go downstairs. You'd be better off at literally any other apartment complex.

I've almost been here for a year and plan to stay!! Maintenance has been great and Sara has been…read moreso helpful

I was super excited about calling this place my new home. The vaulted ceilings are a nice touch,…read morebut they significantly raised my energy bill. The location is decent. You're close to main roads, but not on one, so traffic isn't an issue. Rent for two bed, two bath is $795. Given that Fairfield Place is in O'Fallon, anything below $800 that calls itself "luxury" living is okay by me. I'm not sure I would go as far as to say it's luxury, but it's definitely a step above other apartments I've called home. I wish the units came with a washer and dryer, but you can't have everything. They also offer a discounted security deposit for military members.

Good place to rent. I really liked our fireplace here and the vaulted ceilings. Great price and…read morethey do not price gouge you with fees like some other management places in this area....

I lived in Green Mount 2 different times, loved every minute. The lake is beautiful and pools are…read morefun, maintence is great, the office is so helpful. Great place to live

I recently visited Greenmount Lakes Apartments with my son who is looking for a new apartment to…read morerent. I was thoroughly impressed with the grounds and the apartments themselves, but what really stood out to me was the office they were amazing. They were very welcoming and they explained all the different floorplans and options available. As this is my son's first apartment, I was very nervous however, knowing that there is staff like Green Mountain Lakes Apartments it puts all my worries to ease. Thank you again, especially to Dori who took the time to answer all of my questions.

This Realty company is crappie. They are trying to scam me out of my security deposit after I…read morestayed in their ragged apartment. The sewer was backing up in my shower every week. Don't rent with this company. And i wouldn't want to give these a holes a star but i have to if i want to post. ​

The people that run this buisness have no heart. The only thing they care about is money, and being…read morecreepy and nosy. They evicted us for being 3 months behind on rent after losing work and being sick it was a very hard time. They would sit in our driveway waiting for us to get home. someone was walking around OUR gated backyard at night trying to look in the windows. They expected a woman who is home alone to open the door for a complete stranger that is aggressively banging on the door. They never sent an email saying they were trying to get ahold of us, and they never gave a proper eviction notice we were never told how many days or when we needed to be out by. The man that showed us our unit and gave us the tour was nice enough but seemed he had no idea what he was talking about and basically said that anything wrong with the house at the time of showing would not be fixed by bellville eagle realty because they are just the bridge company. THE DAY OF MOVE IN there was an issue which prevented us from being able to move in until the next day. we didn't get any type of reimbursement for that or having to find somewhere to sleep while it was being fixed. They have so many white men working there that i had no idea who was banging on my door or walking around my property while i'm home alone. One of the men came to our unit about two weeks after moving in, i was pregnant at the time and he walked up to give us a piece of paper blew his cigarette smoke right in my face basically throwing the paper at me then speeds off in his car. They are just rude people who do not care about you or your situation unless it's gonna make them more money!

Let me tell you why you need to work with Courtney Kestermont…read more She is well informed, she always has a guy/girl for all of your house shopping and repair needs and she is lovely. She took the time to get to know me as a person. That made looking for a house much easier. I felt confident in making my purchase as a first time home buyer with her by my side. And she's a Local! Look no further. Courtney Kestermont is your girl. Thanks for your hard work!

Christy is an outstanding real estate professional with deep market knowledge and exceptional…read moreresponsiveness. Great composure, effective & reliable. Her expertise and results-driven approach made the entire process seamless. I highly recommend her to anyone buying or selling a home.

I walked into the leasing office on a total whim, just to look at some options and get out of my…read morecurrent living situation. I wasn't expecting much... until I met Gianna. From the moment she greeted me, it felt like I was talking to a friend I didn't know I needed. She could tell I was overwhelmed, and instead of rushing through like most places do, she actually took the time to talk with me about what I was looking for not just in an apartment, but in life. She asked thoughtful questions, shared personal insights, and even made me laugh when I was holding back tears. She showed me a unit that felt exactly like what I had been imagining in my head but better. She didn't "sell" me anything... she just helped me feel seen, heard, and safe. That's rare. If you're looking for more than just square footage and amenities... if you want someone who truly cares about where you end up and how you feel getting there, go see Gianna. She's got something special about her.

Walked into the office to look at options, and Gianna was VERY helpful! Looks like a pretty good…read moreplace and I'm thinking this place will be home soon. If you need help just go in and ask for Gianna. You won't be disappointed