A HUGE shout out to Dr. John Tawadrous and Ms. Claudia! I took my 5-year old son in for a filling…read moretoday and they made the whole process smooth and painless. I was extremely nervous about taking him because he is very afraid of everything and up until that point had not had any issues going in for his cleanings. I was nervous that this would make him afraid to go to the dentist but he went through the whole procedure like it was nothing because Dr. John and Ms. Claudia made him feel super comfortable and relaxed. I can't thank them enough for making it a positive experience for him. All the staff here are always incredibly friendly and polite and wonderful with my kids. I can't say enough good things about this office.

The crown jewel of pediatric dentistry in St Cloud (or south Orlando for that matter!!) gets a big…read morefat 5 stars from all my kids. We've been seeing the drs here for over two years and couldn't be any happier. When it comes to pediatrics dentists, it's never an easy chore. I have 3 Kids all 17 months apart and each could t be any more different than the other. The great thing is that they know inherently how to work with each of them; particularly with my son that has sensory issues and auditory processing disorder. I can't begin to tell you how challenging it's been to find a doctor for him in Orlando. The practice is very nice, extremely clean and has a very amazing staff. The office works hard so that we know of any costs not covered by insurance and the prices are very fair. Most importantly...let's talk about scheduling and waits. Surprise! They schedule appropriately and we have NEVER waited. Plus they even have enough chairs that all 3 of my kids can get cleaned and examined all at once!!! I love this place :-)

I took my brother in for a tooth extraction and filling appointment scheduled for 12:30 PM. I…read moreunderstand there is a 15-minute grace period, and we arrived inside the office by 12:36 PM. Parking at this location is extremely difficult, but we still made every effort to arrive on time. After checking in and making a payment, we waited until almost 1:45 PM with absolutely no communication or updates. Meanwhile, multiple patients who arrived after us were being called back and serviced before us. Then, after waiting over an hour, we were called to the front desk and told we needed to make an additional $40 payment because the insurance information had apparently been entered incorrectly during a previous visit -- by the office staff. While I had no issue paying the balance, what was frustrating was the lack of communication. Why was there no phone call before the appointment to notify us of the issue? To make matters worse, the administrator at the front desk responded with attitude when I politely explained that the insurance information had been manually entered by their staff previously. My concerns were completely ignored. The doctors and dentists may be great, but unfortunately the front office administration is extremely disorganized and unprofessional. My family and I will not be returning due to the poor customer service and disrespectful experience we received.

Takes way too long! I have been here 3 hours and they still do not care!!!!! This is Why I stopped…read moregoing here years ago! The New location hasn't changed the business. I walked in the back to see what The noise was about. They were having a birthday party in the back.

They have always been amazing to us! My boys have been seeing Mansour for almost a decade. I love…read moreall of the staff too. It's like a little family there. The new office is beautifully decorated with old video game machines in the waiting area to huge b&w murals in the main area. It feels fresh and modern. Mansour always walks through the process very thoroughly with you and your kids. The techs are great at that too and have an epic amount of patience. My oldest required two rounds of braces and had minimal pain thanks to Mansour not rushing the teeth like some other places do. I love how he makes this a positive experience for my boys as I don't want them forming any negative thoughts about orthodontist or dentist.

This place is the BEST! They are always communicating. They are understanding and customer service…read moreis beyond great. The front office is unbeatable. They always make my son feel comfortable, give great feedback after appointments. They also have great pricing. Their facility is ALWAYS is spotless and smells amazing.

My family had a very positive experience bringing our kid here. The staff was super friendly from…read morescheduling, appointment reminders, and the in office experience. Our kid did really well with the dentist and staff. We received a goody bag, which had some helpful items in it. The pricing was extremely reasonable & at an affordable price point. Overall we had a very positive experience!

We took our little girl in for her first dental visit and she had a BLAST! Everyone in the building…read morewas so kind and professional. We were so nervous because our girl doesn't even like to brush her teeth but Dr. Correia made her feel so comfortable. Thank you for making her first dentist appointment a great experience!

Ok I want to start in a hi note for the past 10 years I have been coming here with my 2 kids and…read morethe staff were amazing with kids and very helpful to introduce them to the dentist experience that was then today I came in with my youngest who had fallen Saturday night and hit his mouth that his two front teeth got loose and bled a lot with concern I began to look for emergency location but to my surprise nothing I came here today just to check for nerve damage and be on my way the receptionist was rude and told us we have no opening they are completely book mind you we arrived when the opened the door we waited only to hear the entire work staff are at the front desk talking and laughing and not attending the problem at hand I got up and requested my children's papers and I transferred them out. If you come here be at your own risk for a hard time they are quick to charge but not quick to serve if your kids are 6 and up go somewhere else anywhere else

My whole family has been coming to Hi-5 for years and they always take incredible care of us…read more Anabel and Vanessa always make sure we're comfortable from start to finish! Incredible!

This was my first visit and it was a disaster. After waiting a long time to see a dentist I was…read morelooking forward to this appointment. The front desk and nurse staff was 10 out of 10. My rushed meeting with Dr Jaime Thony was a waste of my time. In between patients this guy left someone in the chair next to me to do my INITIAL consultation. After spending 10 minutes with me. He didn't address the issues I was there for. Rushed through my visit and went back to his other patient on a chair next to me. He cut me off at one point and totally disregarded my concerns. Will not go back much less recommend

I can not say enough about this Dentist. It starts with the reception area. The first impression of…read morea a business is your office staff. This staff always greets you with smile. The type of care you get is outstanding. Dr. Jadeja is very professional and her assistant Stacie is out standing. I highly recommend this Dentist to anyone.

We have been going here for years. Always have a great experience. We have a large family and they…read moreoffer a large room where two of my kids can be seen at once. The front desk ladies are always so friendly and make our family feel special.

I recently took my son for his first dentist visit ever, and they were so patient with him. I could…read moretell he was feeling unsure of everything but they interacted with him in such a calm and inviting way, so he didn't cry at all. They were able to check his teeth and give him a cleaning. I love the fact that they have a coloring station for kids in the waiting room, play cartoons above their seats when they go back, and offer a balloon to them at the end. I would highly recommend this office for your children's dental needs.

I love this place. They make my little one comfortable and they care! Customers service is great as…read morewell as the entire staff

They are amazing! From the staff that welcomes you and the exit explanation on what was done on…read moreyour child's teeth. I have been taking my child there for the last 2 years. I never wait more then 15 to 20 min. I totally recommend!!

My son love this place; his favorite moment is when he receive the little bag with a lot stuff…read more. Thank you so much Dr... See you in November again!

Excessive prices -- we're not talking about buying a car. This is a person in pain with a real…read moreneed, and they give you an estimate of $8,000. This is exactly why so many people choose to travel to other countries for dental and medical treatments. The staff is very kind, and the doctor and dental assistants are as well. But unfortunately, with costs like these, they drive customers away. Very sad and disappointing.

Great team! Very friendly. It has been many years since I have been to the dentist but I am…read morethrilled to find this group. I have already scheduled my follow up appointment.