Had Jake come out 3 times over the last year replace oil…read moresensor, front wheel bearings, rack and pinion did excellent job got me scheduled quickly had a leak after the rack and pinion so he came out in a couple days and fixed it very convenient and affordable highly recommend Grateful I found them

Gets the job "done" but doesn't really get everything done if you want something small done perfect…read moreguy but anything bigger wise you'd be better off going to a actual shop trust me been 6 weeks off and on problems after spending over 2000 but seems like a decent guy who tried his best.

I stopped for an oil change and had zero issues with service. The workers were kind and respectful,…read moreand they didn't try to sell me a bunch of add ons. Was in and out in under thirty minutes. I used my coupon and price is what I pay every time.

My husband likes this place so I brought the car in for an oil change. First red flag: they took…read moreout my air filter to try to upsell nme a new filter. Then the tech couldn't get it back in. He tried and tried. Finally after 10 minutes he did. Then about a week later I hear noise under my car.i made my husband look. It's the front engine splash shield hanging under my car They didn't screw it back on. Then we had two engine lights come on. I had my husband take it back to Valvoline and they screwed the guard back in but refused to fix the engine lights. From not having that guard on, dirt got into my engine. And from jamming my filter in, they damaged that sensor. I called customer support and they said they were opening an investigation. I never heard back.

My car lash was accidentally broken but it was finally glued back on by Bill 2 days ago. I waited 2…read moredays to update my review because I wanted to ensure the repair was good. It's holding on strong thus far so I'm satisfied with the repair!

Busy day today but Darrell was one of the nicests guys doing pre light check ups in line…read more Just good customer service all around. And idk if it was just today but they are doing the free vacuums as well!

Good stuff first, then one complaint. Great service, very personable employees that really want to…read moretake care of you. Trustworthy and won't try to sell you stuff you don't need. Prices appear to average below blue book estimates, but still great quality and know their stuff. Ben (manager) does a fantastic job! One bad point: corporate recently routed all customer calls to out-of-the-country customer service reps and they overbook, overpromise, and do NOT know the store's policies. Get them to connect you directly to the shop: call again if the line is busy, the proper info is worth the wait.

I called yesterday to schedule an appointment to swap my winter wheels/tires for my summer set. The…read morescheduling was clearly being done by a third-party service overseas. No big deal...the person I spoke to was knowledgable enough on the subject, and easier to understand than many foreign customer service reps. I was specifically asked if I would be dropping off my car or waiting while the work was performed. I said waiting, because it should be a quick job. I arrived a few minutes early today only to be told by an employee (who I think was the manager on duty) that they were only taking drop-offs because the wait would be at least 2.5 hours. I thought he misunderstood, so I clarified that I had an appointment, to which he rudely replied 'so do a lot of other people', and something about being short staffed. He also blamed the "A-rab's" (his pronunciation) that work at the call center for the scheduling problem. Throughout the whole interaction he never apologized and was downright rude to me, as if I was the unreasonable one for expecting to have my service done at the appointed time. I should also mention that I received no less than three text reminders about what time my appointment was, but no effort was made to inform me that it couldn't be honored. I was told I could bring my car back at 2:30, which I initially agreed to, but then re-thought. Called up another local shop that got me in right away and charged less than the last time I had this service at Monro. Will never be going to Monro again!

*I'm writing this for a friend who refuses to be a yelper like myself*…read more I went into this Midas in Cudahy expecting to have to get my coolant filled. I come to find out that my cap was just broken, and my fluid level was fine. The personnel that assisted me fixed my cap, and didn't even charge me for it! Talk about great customer service. Highly recommend!

My partner went in to get his car repaired. Horrid job, his air intake was damaged in the process…read moreand now his car sounds like a jet engine when he drives. For $1,120 it's so absurd.

They are no longer doing emissions testing at this location. I called to ask about emissions…read moretesting and the guy was friendly on the phone.

Most I got out of being a manager at Valvoline was 5k out of a bonus of making money but I only got…read morepaid 5k because of the fact that they don't change your wage to get the money you deserve. instead they pay you your bonus instead of your regular pay so they don't have to pay your regular wage and try to convince you that since you made your bonus it's okay you to onlu get paid your bonus and not your actual wage on top of that. being understaffed and working 60 hours a week doesn't mean you desire. your regular check to be expsounded from your regular work life

Genuine & authentic auto shop. they will inspect the car for you thoroughly, notify you if the car…read moreneeds additional service while they're doing repairs and are completely honest about what you are charged & why it was needed. If additional services are needed that they can't handle, they will point you in the right direction!

From the owner: Top Gear Auto Care 📍 4650 S 20th Street, Milwaukee, WI…read more53221 📞 414-212-8889 Looking for honest, affordable, and reliable auto care? At Top Gear Auto Care, we specialize in oil changes, brakes, suspension, tune-ups, alignments, and full auto detailing. Our expert mechanics get the job done right — fast. Stop by today and experience quality service that keeps your car running like new. ✅ Walk-ins welcome ✅ Competitive pricing ✅ Friendly, experienced staff

It usually annoying to go get an oil change for me. I had a great experience at Valvoline on 27th…read morestreet in Milwaukee, thanks to Coralise. She was very pleasant, kind and helpful! We need more people with her energy while at work. Oil change was fast and they offer an online coupon. Highly recommend.

Shoutout to Breanna and Matt!…read more First time we came was for my cousin in laws lexus, I sat in the back seat and Breanna had a conversation with me while we waited for things to get done with. Very quick and detailed process as they told us everything they were doing as they were doing it. Second time we came was today, no breanna which was dissapointing since we had JUST missed her! Last time we came we talked about bringing my husband and I's car to show her. They assisted our car with a quick oil change, then Matt took out our air filter and showed it to us. It being our first car my husband asked if he could see where he puts it back in and matt nicely guided my husband step by step how to incert it back in our car and even gave us reccomendations on which one to buy. It was all around an amazing experience, and the quality of care was suprising considering the relatively bad area the shop is in. Thank you to everyone that helped us, we'll be back for sure in december for our next oil change!

I called FM Auto on a Thursday about scheduling a 60k service for my Toyota and was told I could…read morebring it in on Monday morning which is hands down faster than any of the dealerships. The service was excellent, expeditious, and the staff that works here always accommodating. Their pricing is more than fair and I will continue to take my vehicle here for service and repairs.

brought my truck in to have rotors replaced. after they were…read morereplaced brake pedal was pulsating. got blamed for it. its been about 2 weeks, and the brakes are still pulsating, pretty badly. keep in mind this was only after they replaced the rear pads / rotors. today I got new rotors from napa.. did the job myself. and now the problem is fixed! 500$ and a waste of my time only for them to tell me "it was my fault for putting on the front rotors and that was probably the issue" mind you ive replaced the front's twice now. no... it in fact WAS NOT the front rotors.. it WAS the rear.. the rear I paid $500 to have fixed.. I had to then pay another $200 at napa, and do the job myself... to fix it.. what a waste of time & money. never again.