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    St. Francis Home Care Services

    4.0 (1 review)

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    9 years ago

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    Preferred Home & Community Base Services

    Preferred Home & Community Base Services

    2.3
    (3 reviews)
    1.6 mi

    This is a family run business. Although, to call this place a business, I think, does it…read morea disservice. The owners and staff are genuinely kind and caring people. They whole-heartedly care for their charges. How can I tell? Upon visiting, I was greeted by smiles. In fact, every staff member was friendly and welcoming, patients were engaged, and the place was clean (no stinky smells like some other day care facilities). Patience is a virtue. You can tell the patients/customers are well cared for and that they are in more than capable hands. The staff members are professional, but not aloof and cold. Patients are treated with respect! Families can trust and be confident their loved ones are in a comfortable, safe environment. Quality. Faith. Respect. Caring. Pride. All of these words come to mind when I think of Preferred Home & Community Based Services.

    In all honesty, May (VERY rude older lady in the front) shows the worst customer service every time…read moreI visit the office. I thought they were supposed to welcome people with open arms and respect like other front desk workers, but she's exactly the opposite. She's very rude when she speaks and acts like she doesn't want to even be there. The other workers there are easy to talk to and respectful, except her. I doubt they'll see this review, but I just want to let other people know about the customer service they may end up coming across if they decide to visit the office. She's the reason why I would give 0 stars if I could.

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    CEO and President, Maria Etrata, is hard at work!
    CEO and President, Maria Etrata, is hard at work!
    Preferred Home & Community Base Services

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    Home Instead

    Home Instead

    5.0
    (12 reviews)
    18.3 mi

    We were looking for in-home respite care services for my mom & were referred to Home Instead &…read moreanother company by "A Place for Mom". I spoke to Taylor Lee from Home Instead first & she was SO helpful & friendly, even suggesting some helpful questions I may want to ask from other providers. I decided not to bother looking any further & did not regret my decision! Taylor & all the care professionals who helped my mom were wonderful & I didn't have to worry at all! They took her on errands to the grocery store & kept her company; Patty even brought her some homemade meals to share, which she totally loved! I can't thank Taylor & all the caregivers enough; thank you all for putting my mind at ease & taking such great care of my mom!

    We have been using the good people of Home Instead Windward for home care and support services for…read morenearly four months now, and we are very happy and satisfied with the quality of service & support provided. In my opinion, the company, Home Instead Windward, is a quality service organization with a high level of competence and dedication to personal home care services in Windward Oahu. We have had a Home Instead Windward person, Ariana, come to our home weekly and provide certain services, such as food preparation, personal care for my wife (diagnosed with mild dementia), and light house work. Ariana is a social person, and is a calming influence with my wife, and she shows a clear capability for positive social interaction. Ariana has an easy-going personality and is cool and unruffled if there should be any "incident." She works well with other people, and, Ariana is also a Wonderful Cook!. We like Home Instead Windward. E. R. Miller, Kailua, Hi, April 18, 2025.

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    Home Instead Care Giver and their client
    Home Instead Care Giver and their client
    Home Instead
    Home Instead Care Giver and their client getting ready for the day

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    Home Instead Care Giver and their client getting ready for the day

    St. Francis Home Care Services - homehealthcare - Updated June 2026

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