Tight visitor parking but free!…read more I had no idea there were visiting hours! (Note: I would understand a nighttime cut off.) FYI: 10am-1pm, 4-7pm. Luckily when I entered to visit someone, it was 3:40. I did have to wait about 15 minutes in line to register with the lobby staff as a visitor. Standing in the line, we were next to the exit door that kept swinging open and getting hit with bursts of cold, January air! I have to say, this was a terrible system. Also, apparently kids under 13 can't visit. My 13 year old was with me and I would have been really upset if I found out after standing in line. This was not posted anywhere but apiece of paper handed to me at the check in station. There is a waiting area. Someone alerts you once it hits 4pm and you can then go and visit. I have to say, I disliked the process. It was clearly posted on the patients door that I needed PPE equipment to visit. The nurses station quickly set us up for success. KUDOS to Miriam. About a year ago at a nearby hospital this was the case with my father but nothing was posted and I found out AFTER I had already been visiting with him! The Nurse we had was well liked by our patient but I found her to be a know it all. Telling my daughter what her pathway to college should be. (Not nursing either.) She also didn't get the message we were visiting and just stood around and took up a lot of our patients time. Keep in mind, we offered to leave to let her do her duties but she rejected. It was mostly standing around and being a part of our time. Overall, our older family members really prefer Miriam. I did think the room was very clean and the floor we were on was quiet.

This hospital sucks so bad. ON 5/21 at 6pm, went to the ER because I passed out three times. The…read morenurse wouldn't triage me into a room but left me to sit in the general waiting area. I left after 10 minutes because I saw I would be there probably 12 hrs. They wouldn't estimate my wait time. The nurse told me there's 8 different triage areas. But wouldn't tell me which one I was out in or how long I could be waiting for even though I asked. Just a rough estimate would have been fine. But nope. And there is ONE nurse triaging all the patients. That is insane. They all act like it's a big fkn party. There must have been 75 ppl in the waiting area and about 35 more in line. And they have ONE NURSE. AND SHE TOOK HER SWEET MERRY TIME. SLOW AS A TURTLE. The ER and hospital throughout is like a 3rd world country. Absolutely unacceptable. If it turns out that I have a heart attack or major heart issue, I am suing Miriam hospital. DO NOT GO HERE. GO ANYWHERE ELSE BUT HERE. They should be ashamed. I saw plenty of illegal immigrants in there for the sniffles. And those of us with major health concerns have to wait 12 hours. Get your shit together.

Doctor Clark Chen is so compassionate and caring!! All his staff as well. Was such a pleasure to…read morehave them on my wife Susan's corner!! They made a great impact on the cutting edge "Gamma Tiles". So thankful for the skillful transition from the progress of my wife Susan. I believed the saved my wife's life. Kept me informed every step of the way. Can't express the full gratitude that have! Unmatched Care Susan received! As a former EMT, I've seen a lot of Hospitals, But this the best patient care I've ever seen. THANK YOU ALL!!

I only gave it 2 because have to surgery which was great doctors are very good but after surgery in…read moreroom no one ever comes in ring buzzer no one answer wife went up to desk no one there asked question said will come back with answer never came back no one comes in to fix covers terrible service but great doctors

Takes forever to get your report. Even docotors are…read morediscussed with the time delay. Patients are waiting for medical issues to be diagnosed, so treatment can be may begin.

Went to get an Cat Scan early in the morning... They were…read moresupposed to be open at 7am, but when I got to the door, all the lights were out. I walked in and asked if they were open, someone then came out and greeted me. Good thing is they have free parking right in front of the building which is very convenient. The staff that checked me in did not seem very friendly nor customer focused....I really felt like a Number....not a patient needing care. The actual CAT SCAN was quick and easy.

In a time where the whole world is suffering through a pandemic, it's always comforting to know…read morethat there is some place you can to and know you will get the best care possible. And that place just happens to be Roger Williams Medical Center. After literally being thrown out of Kent Hospital the night before where I had taken my son for help with Covid, I was at my wits end trying to find another facility to help my son. His oxygen level had dropped to 83 and I was sure he wasn't going to get better. I had checked Miriam, RI Hospital , Fatima and they were all filled. I was not going back to Kent, ( where I have always gone for the last 40 yrs), and started scouting the internet for other options. We found that Roger Williams Medical Center had beds so we headed right there. When we arrived, the nurses immediately took my son in and assessed his situation. They told us that they were admitting him as his oxygen level had significantly dropped to a dangerous level. Within less then 24 hrs, his Doctor, Dr Raimondo, told us that my son had a very bad case of Covid and he had so many Covid crystals in his lungs that he wasn't sure if he would make it! Upon hearing the news, my husband and I were devastated! My son had been informed of his prognosis 4 days later. He was scared! We were scared! I spoke to the nurses, many who were sick with Covid themselves but still came to work, and they assured us he was getting the best care possible. My son decided after a week and not knowing what would happen to him, he just wanted to be home with us and his doggies. We thanked the nurses and his doctor for their exceptional care, which we felt he would not have gotten anywhere else. Update: my son survived this ordeal remarkably. When he went for his first checkup, all the Covid crystals were gone! Dr Raimondo called my son his miracle child! Thank you Dr Raimondo and the entire medical staff at Roger Williams Medical Center!

Son had surgery admitted twice called after hours stoll waiting for on call 3 hrs son is in pain…read more 3 hours waiting for a call back just terrible Went in for apendix turning into a nightmare

Went for my yearly mammogram at Women & Infants imaging dept @ 235 Plain from check in to check out…read moreeveryone was nice, professional. I waited no more than 5 min to be called in. The tech was very nice and very professional. I wish I could remember her name but she was the tech on 2/12/2026 she kept asking me if I was ok, she cared and that is rare now a days. I would definitely come back to this location

Constantly changing care teams with no set standards for care. Poor communication and inconsistent…read moredocumentation. Patients are nothing more than statistics filling beds for billable days. From ER to NICU, overly stuffed census and not enough staff. No clear expectations for care. Ask for a line by line, itemized bill and review it well. There will absolutely be charges for things you didn't receive or things they "offered" that you didn't ask for. Never again.

management is dealing without good faith. Could have been a great hospital but over the years the…read moreskill and kindness of the leaders has gone kaput

Watch out for Dr. Mooney/Muni aka Dr. Munirat Adebimpe! She will override your scrips. Read on…read more They lied to me about her name and who she was, so half the time with my memory loss I had no idea who I was seeing. No blatant nametag that I could see either, so pretty much misinformation. I wasn't allowed to request another MD. My wallet was stolen by their security. They gave me thorazine after I found out which made my myoclonus VIOLENT the next morning. Munirat overrode every prescription I had at my pharmacy - she tried to give me 20q of what I already had plus more of Propranolol and Venlafaxine when I already had enough, which could have been a dangerous situation. I had 90 PROPRANOLOL seeing as I was just discharged from cardiac critical care less than a week before I came here. People repeatedly pointed at me when I did whiteboard therapy. I had to wait for a cane I fought for, with no fall risk bracelet unlike all the bluehairs. I was graphically told about how some drank bleach just to get in. Shower was inaccessible - no guardrails. Most had adjustable HOSPITAL BEDS - whereas mine was hard plastic. I have a genetic spinal degenerative disease in my 20s and woke up every day nearly seizing in pain. They wouldn't let me get up to pee one day, and I dropped everything including my cane, drink and items on my table trying to make noise to get help. I waited 50 minutes. 50. They will give you broken pills, tell you it happened when they took the pills out of the container, and then tell you 1mg of your anti-seizure med is 2mg when you full well know it's NOT. Stan told me it wasn't a full dose due to a benzo cutback. I asked him if he thought I'd exhausted all of my options like my GP said and he said "We're bending over backwards for you. It looks that way. I suggest taking a med Uber to Boston General." Why are you here? To sit there looking aimless while you judge my music taste in therapy? I said "If this is breaking your back, then you need to push a little further and break your spine like I am with this cane because literally nothing you are doing is helping." Peter was a SOB who literally laughed at me while I was in pain asking for my anticonvulsant med to help me not fall while I peed, meanwhile I was also concerned about my stolen wallet which I never got back/never heard back about. My family was on the horrors the entire time. Rumors of positive COVID cases, no mask wearing, no hand washing. A senile white guy spitting at a black man when they were roomed together. White guy should have been shipped off to Slater! They also apparently allow victims of abusive relationships - and I mean this kid had WOUNDS - to have their GFs on other floors come up and visit them. My mom was repeatedly told no visitors when she asked while I saw this couple being physical. Believe what you hear in the reviews about abuse, because it's RAMPANT. Another 2 tried to 'elope' or at least made plans to, shared clothes, and were walked in on by someone in charge of therapy. When 'she' was moved, chairs were thrown at glass. Downright harmful, abusive and a very sorry situation to consider I was the one being laughed at at times for nearly having a seizure just trying to walk. Hotter than hell in this brick sh-thouse if you're sad enough to be there in the summer. I believe it's bldg 3. I needed icepacks. I was repeatedly looked at in the bathroom. It literally takes an hour to go without the Klonopin the majority of them would not give. Staff that come in on the weekend will give you your meds if you need them. People lying on the floor laughing. No space to even sit. I knew it was Adderall/Lithium drugging before I even bothered asking. They treat you like an addict regardless of why you're there because they're creating them. Pushed Seroquel on me every day when it already failed years before. Not to mention it can kill long QTers. Came here after every hospital wanted nothing to do with me post-CVE - time frame was June-July 2022. Not allowed an AD in case something happened. My rights were infringed. I had plans for VSED and when I brought it up to Munirat I was lectured about it. She insinuated I didn't know. Her eyes bulged, most likely because she'd be losing a patient as well as her $. Pain patients have a choice - understand you needn't be a part of it if you're not willing to be cooperative. Shows up as Affinity Physicians in Boston which is troubling. Dr. Rengifo shook his head at my entire experience and could not give me 1 referral due to wait times despite him saying I needed 2 surgical consults, one of which was NEURO. I was billed mainly through Medicare despite having dual coverage to pick up fees. They failed to put my insurance in the computer properly. Just another abuse tactic. Absolute clusterf---k and no wonder some poor dude blinded himself here years ago.

I had another excellent visit to the Kent Annex on Blackstone Boulevard today. The ladies at…read morecheck-in and check-out were the nicest, welcoming and friendliest. My doctor was very thorough and patient with all the information she gave me, allowing for plenty of time for questions. The parking situation is ample and easy, the lobby is also very big and clean. I really enjoy the setup and the service here.

Horrible care, worst hospital experience I've ever had. Doctor did not listen to what I was telling…read morehim was wrong and he went a completely different path to something that had nothing to do with my problem. Was stuck in the hospital for 6-7 hours through the dead of night not being seen for hours at a time

Great big thanks to the ER department, who took great care of me this past Saturday and Sunday. My…read morecase was rather a curious one. They finally determined what was going on with my knee. Treated me and to home I went. Thanks to the great team that gave me TLC.

this office is great. the staff are wonderful and professional. I see Dr promrat and would…read morerecommend him highly. he takes his time with his patients and is kind and competent. he answers all of my questions and had even printed reading material for me (HIMSELF!). you do have to pay for parking but if you bring cash, you can get it for half price with the office secretary by getting a parking sticker. highly recommend.

We came in here today to possibly sign up my husband for benefits. He has a Vietnam veteran has…read morehearing issues, etc. they were very nice to say downstairs. We met with a lady. We still have an appointment but we didn't know that because our friend suggested we just come down and then what happened was she filled out all the paperwork and stuff for us so that we were able to apply right away and not have to wait. You should hear something soon but she was just amazing. I believe her name was Liz, but she was just out of this world. She was in the VBA office in the basement, but that did not take away from her ability to do things and to get stuff moving in the right direction for him. Looking forward to hearing back from them.

Been feeling terrible past 5 days. Brother in law took me to the ER. The staff here are amazing. We…read moreboth noticed something here that you don't see at St Anne's or Charlton. Everyone is nice and happy. Very grateful to have VA healthcare and have this hospital in the area. The doctors and nurses are awesome.