I would highly recommend staying far away from this facility. My 87-year old mother lived there for…read morethe past year, until July when she fell in her bathroom and broke her hip. She fell at 2am on a Sunday. The facility is supposed to check on their residents by 9 am. No one checked on my mother that day at all. Infuriating. I talk with mother usually every Sunday so when I didn't hear back from her by Monday morning, I called Crestview to do a wellness check. Tori said she went to check on mom and said that mom was just tired but okay. So it took me calling to get them to check on her. Turns out that later in the day, another gal named Lisa, found my mom at 3pm still lying on the bathroom floor, in pain. She called 911 and my mom was taken to the hospital - after lying on the floor for 37 hours. So much for good care. We found a new place for mom and when I went to clean our mom's apt at Crestview last week, the director Christina asked to speak to me. She denied that we had left her any voice messages and said she didn't receive any - from myself, my aunt and also mom's social worker. Christina insisted we give a written 30-day notice and that mom has to pay for September rent despite her move being involuntary, as she can no longer live independently. I asked Christina if there was any way we could reach an agreement since we are not a litigious family, but she was unwilling to budge at all. OH, P.S. The State of Missouri is now investigating them for the elder abuse.

Wonderful place! Bright and cheery. Very pleasant activities, including exercise class. My mom has…read morebeen here for three and a half years. Great staff and housekeepers and maintenance. We have used a few services that you pay for such as Senior Helpers when she had a wound that needed daily tending and that was very helpful and reassuring. Also the on-site salon for haircuts and pedicures is convenient. One huge downside to caution about is that meals are not served at all on Sunday nights. This has been burdensome for our family and other residents have grumbled about this repeatedly. They get used to not cooking and then there is no meal and families are not always able to help. So then it's cold leftovers or PBJ. But that is the only down side, other than that, it's a wonderful place and we would recommend it!

Wonderful retirement community! If you're a life-long learner, you will love this place. Gorgeous…read moresetting with ponds, fountains, lots of greenery and ducks.

My mother lives at the Gatesworth. The facility is beautiful. The staff is caring and…read moreprofessional. Every day there are many activities for varied interests. They have limos available for shopping trips, church or theater. They have a swimming pool on site with instructors for aqua size. I have been very impressed with what I've seen so far. My mothers apartment is lovely. Housekeeping is included and they come every week to clean her unit. This facility is wonderful and my mother is very happy there.

HORRIBLE Management! mom and dad were/are there. they attached themselves to a kind worker who…read moreserved them meals and made special meals just for them. dad died, mom is still there. then the MANAGEMENT fired the whole team that cared for our family. "let's save a few pennies and fire everyone who cares about our families" shame on you

Okay, this could be weird because a) I'm clearly not an older adult age-wise, but maybe deep down I…read moredo have a heart of an older lady & b) I don't have a relative or family friend that is currently living here. BUT, I can say as a current graduate student of occupational therapy (shameless plug, if you have no idea what that is, ask me!) who has spent a lot of time in various assisted living facilities, this place is GREAT! I got a chance to speak to some of the residents while assessing the facility & the community is beautiful! The facilities are in tip-top shape & the services provided are above average. The staff seem to be very friendly & in-tune with the residents. When I'm 85+ & still kickin', please send me here!

Just visiting. Great, location. Clean and accessible. Staff very friendly and knowledgeable.read more

When my mother first moved in the food was good but it quickly went downhill- I was happy to see…read morebread for smoked salmon at Easter buffet but only had packets of strawberry cream cheese no regular and when I said something the person working said they were lucky they had that - yeah usually it's a plate of sliced smoked salmon with chopped onions and capers and hard boiled eggs but no bread to eat it on and no cream cheese. The actual brunch buffet had leftover dinner items that I have had before. For the amount of money they charge (they raised their rates in 22 due to gas prices going up?) the food has been okay at best and just bad most of the time - frozen vegetables, frozen entrees- no flavor - overcooked. Last night we waited over 30 minutes for my mother's burnt beef dish and my husband and I had dry salmon not served the way it was described with frozen vegetable mix and what tasted like a box rice mix - not the wild rice I had ordered. I would compare lunches to a bad Panera experience. The bright side - they get cookies on Tuesday and Thursday afternoons ! Yea! Cookies!

Excellent care and support. Incredible staff across the spectrum. Beautiful campus. Delicious…read moremeals. We moved our mom here during a time of grief and stress and made the decision under duress. We couldn't be more grateful to have landed here in this incredible community. Thank you to every member of their team for loving and supporting our moms well being and stability.

My uncle lived here and was very happy. The staff are great and they took very good care of him…read moreuntil he passed.

My mother in law loved this place! With Simply Home Health care located in the facility 24/7, it…read moregave my mother in law the independence she wanted and us the peace of mind she was being well taken care of. Food was great as was the atmosphere! They have made many upgrades to the facility and are continuing to do so. We are forever grateful for their support and the care they gave to our loved one.

My parents have been blessed to call Fairwinds their home for several years. Recently my father…read morepassed away and the outpour of love and support through this very difficult time was outstanding. My mother for the first time in 71 years is living without him and they continue to give her support. The staff has always been very helpful and treated her like family. It is a true home. I can't say enough good things about Fairwinds-Rivers Edge and the people that work there.