You'll love AIRE if you want a relaxing place to soothe your mind, body, and senses. The location…read moreis near the West Loop, and has valet parking, but you could find street parking nearby. There are a variety of services to choose from, but the various baths of different temperatures and salt engage the senses like no other. It's co-ed, and you can move between baths at your leisure. There's even a semi-outdoor waterfall bath. The variety is wonderful. There's a salt shower area that you could rub salt on yourself which feels wonderful. I really enjoyed the sauna which had an aromatherapy component to it and a cold plunge inside. I didn't think I could do it, but the hot temps made it easier to get into the cold water. Service here is splendid, and reservations need to be made so that over-crowding doesn't happen. This makes the experience of coming here much more enjoyable. You can really unwind, relax, and come out of this feeling refreshed.

Not so bad... Pretty Chic. I like it…read more They take you back. Guys and girl separate. You each have your own locker rooms. They give you direction and off you go. There is staff around so if you have any questions, that can be answered. The locker rooms are clean. There are a couple private changing rooms and, of course, cuz it is separate from the men, you can choose to change in the open. You change into your bathing suit and they provide a robe. Within this locker room, there are showers available and there is also an area provided to get ready AFTER the services are complete. It has hair dryers and spray deodorant and I think lotions. They do provide "wet slippers". They fit like no show socks so there's no need for any kind of flip flop type shoe to protect your feet. I have no review for the men's locker room cuz... Well. I'm not a man. BUT my husband had no complaints. When ready, you meet your partner and go to the "bath" area. They have all kinds of hot tubs and steams rooms and cold plunges and just yeah. It's pretty cool. You hang your robe and in you go. There is also a juice bar and the juices are delicious. Again, there is plenty of staff to assist with any questions you may have. If you booked a massage, and, of course, why not? They will let you know when it's time. You go upstairs and get the best massage of your life. I had a female masseuse and my husband had a male one. Once done, back into the locker room to get ready for the rest of your day/evening. It was a pleasant experience. It was also quite pricey. This was gifted to me and my man. Not sure if we would have extra funds to splurge within our own budget. This is downtown Chicago. Parking is NOT provided. Although they do offer valet.

Renee did my pedicure and it was amazing! We arrived early, so she began soaking my feet 15…read moreminutes before my appointment. Then she took her time trimming my nails and shaving my embarrassingly callused heals. My toes look beautiful and my feet are so soft. Would highly recommend!

the best pedicure i've ever had in my life! Her attention to detail is unmatched. I travel across…read morethe city to see Renee and refuse to go anywhere else now. My nails have never been so healthy!

Allyu is located within a big building. You check in and they take you to the meditation tent…read morebefore your service. I got a 90 minute massage by Clarice. She and the massage were great. They also validate parking. In terms of a spa, this is great for casual and quick service. I personally like spas that have showers, amenities, etc. but overall, this was great and I would go again.

I got a gift card for my bday and never got around to using it for over a year . Finally decided to…read moremake an appointment on a weekday after work and got there . I was transported into a peaceful oasis that I never knew existed . So calming with salt lamps and aesthetically decorated warm space . Was greeted pleasantly and offered warm hibiscus mint tea which I enjoyed so much that I bought some back from their gift shop. My therapist Tanira was excellent used the right amount of pressure which was what I needed and the hour and half flew by . Their meditation room was utterly peaceful and amazing. The person who answered the phone at the spa gave me exact parking instructions which was great only thing I forgot to validate my parking and ended up paying $20 instead of $4. I shall be back soon!

I came here with a group for my mom's 60th birthday. We wanted to do something special for her…read moremilestone birthday. The Spa at the Peninsula was great to celebrate a special occasion or just for some self care. My treatment was great. The massage bed was heated and adjustable to fit your body. The spa itself smells like clean essential oils and is beautiful on the outside. With a treatment you have access to the pool and sun deck which provide fantastic views of the city!

This is a review specifically for their manicure and pedicure service…read more I love the hotel & have stayed here many times. This time, I decided to schedule a mani & pedi at the end of my week stay as an added treat. When I tell you that I was shocked by my experience here, I mean it. There was nothing luxurious about this at all. And these are absolute top-tier prices for their services. They took me down the stairs after I checked in and I waited in this dark area as people were randomly walking back and forth from the pool area. A woman escorted me into this insanely small room (it looks like a closet) where there were 2 pedicure chairs right next to each other then 2 manicure stations across from that. I truly was shocked. I wanted to leave. Their website and spa detail information is so insanely misleading. This small room they cram you into has no windows, and is at the end of a dark hall. Forget that we are still dealing with the pandemic and there is zero social distancing. The two nail techs that were working were lovely but so obviously under appreciated & overworked. Which is beyond sad. My pedicure was ok but my manicure was the worst I've ever received. I wanted a French tip and the tech haphazardly painted each tip with a regular brush. Not one was the same. I also walked out and came right back to get some nail polish remover to clean up my own hands as I had white polish all over my skin. Just insane. The receptionist was appalled when I showed her my nails so she said she would take it off my bill ($65) was removed but I still paid over $150 plus tip for my mani and pedi. In my personal option, they should close down the manicure and pedicure options of the spa. It is not a luxury, high end experience. Quite the opposite. This was not a great way to end our stay here & it put such a bad taste in my mouth. I won't ever come back to the spa for any service at all.

My daughter and I scheduled a massage here and the massage therapists were wonderful. Staff was…read morevery friendly when we arrived to the spa area and the space was very quiet and tranquil. I enjoyed the transition room where water, tea and nuts were available. Staff showed us the locker area which included a thick robe and slippers. We enjoyed the heated indoor pool, the fitness center, the hot tub and the sauna and steam room. The showers are also very spacious and had shampoo and body wash available.

This spa experience felt like a magical dream…read more As soon as you enter their facilities downstairs and you walk through their doorway you are transported into a zen filled space that hugs you within. You are greeted with a warm smile as they check you in and given gentle directions where you can change in their large facility into your robe and slippers. Then they guide you to where you can go to wait to meet your masseuse. It was a last minute booking and the last slot for an evening massage. It wasn't long at all before my smiling masseuse came to come and get me. Before I knew it I was laying face down getting the most relaxing massage I've had in a long time. This place serves at a high end level of excellence. My masseuse was very professional and just knew the perfect level of pressures to get all the knots, kinks, and stress print up on my back. This place lifts and floats you away from the business of the outside world and the whirls that swirl around inside your head. They know how to relax you to the max and send you off relaxed and recharged for the world. I hope to go back there sooner than later.

I've been coming here for years and it's mostly due to the AMAZING service I get from Jesse and the…read moreteam. Jesse has been a friendly face over the years, as I've gone to different masseuse. Jess always gives great recommendations and she suggested my current masseuse Sharae who is amazing, I adore her and her uncanny ability to find my knots. Jesse (and Jackie) were the main reasons why I went with the membership, very good deal and they were not pushy and great about always making sure I use my benefits and get my rebooking deals. Love this duo as the front desk squad! Shoutout to the great masseuse I've had over the last couple of years - Stan, Jamila, Martina and Tashon.

Jesse (I hope I'm spelling her name correctly--apologies if not!) is the wonderful assistant…read moremanager at the Dearborn location--and honestly, she deserves a promotion to manager. She makes this place so welcoming and easy to return to. She goes above and beyond to ensure every visit is a great experience, and she's genuinely fun to talk to. She's a big reason I keep coming back. Plus, the massages are fantastic--I absolutely love it here.

The spa we were planning to go to was closed for renovations. So we looked at countless reviews to…read moreselect another spa and had really high expectations for our visit based on the good reviews. We received an email before our visit asking if we would be able to switch our 10:30 appointments to 8:00 am or 11:45 am to accommodate another guest interested in services. Since we were visiting from out of town and had other plans, we were not able to switch to these times but eventually agreed to move to 9:15 even though it was not our preferred time. The attendants upon arrival were very friendly and welcoming. The eucalyptus steam sauna was closed for repair, which was not indicated when we booked. The dry sauna and hot tub were very small. As the morning went on it got incredibly busy. There were so many people waiting for appointments that there weren't enough chairs in the relaxation room, and it was very crowded by the vanity/mirrors and showers. Our treatments we good, not spectacular for the cost, but we expected expensive treatments on a busy weekend in Chicago. We were offered complimentary enhancements for switching appointment times-a face mask or eye mask. A nice touch but not nearly worth switching our plans around for. We had separate reservations to begin with but somehow when we were asked to move our reservation times, we were put on the same reservation. As a result, I was charged for my friend's service. We each made multiple calls to the spa to try to get it corrected. After at least four attempts to get it corrected over the phone, I emailed the spa. It took 8 days from when we were at the spa for them to begin processing a refund to my card. We were very surprised by all of this, especially at such a luxury spa.

Had the most AMAZING Custom Facial with Jay. He is a wonderful esthetician. He knew exactly what…read moreto use to keep my skin calm (rosacea) and his massage technique is beautiful. I will come back just to book with him again. Sarah gave me a wonderful pedicure, my feet feel refreshed, polish is beautiful!

Listen. A-mazing! I spent basically the entire day here. 80 min Vichy scrub. 80 min Body wrap. 110…read moreminute massage. Sole revival. Manicure. You must go. Like frfr. I made an appointment for the end of the month for a hydrafacial and The Grand which is the body scrub and body wrap. When I tell you my skin was like SILK. Honey. Do it.

3.5: 4/5 for customer service and location. 3/5 for service options and facility. Inside the hotel…read moreis very pretty, but overall the facilities are not competitive with The Peninsula or other spas in the area. Also the service list is pretty limited, for example there are no oxygen facials or upgrades that other spas in the area offer. Overall, it was a very nice experience and would be even better with more options and upgraded facility.