Jake saved the day! Had my trailer brake assist quit on me and needed a new one to continue our RV…read moretrip - otherwise we weren't going anywhere with only my SUV brakes for both the vehicle and the 30 foot travel trailer. Called the nearest Autozone and Jake found the controller we needed - except the wire harness did not fit my vehicle! No problem when Jake is on the case! We got my defective unit and in no time Jake had the wire harness adaptor from my old unit wired onto the new unit - and it works great! We were able to get in and out within 15 minutes and back on the road again! Family vacay saved and we were on our way! THANKS JAKE!

I was very pleased with my experience at Mitchell's Carquest in Mansfield, Pennsylvania today. I…read moreneeded to replace a windshield wiper on the driver side of my car. I had purchased a windshield wiper at Walmart two days ago and I found that it did not work even though the book on the counter at Walmart said that it would. I went to Mitchell's and they found the correct windshield wiper and even installed it for me with no charge other than the cost of the windshield wiper. I was in and out of the store in 10 minutes and the windshield wiper works great. I highly recommend going to Mitchell's for auto parts and service for your car. I also had another positive experience with them previously and that is why I chose to go there today. I know other people who have received good service at Mitchell's.

From the owner: Carquest is a locally owned and operated auto parts store that has been serving our hometown for 75…read moreyears. We stack decades of hands-on experience like playing cards to get our customers the right answer, the right part, right now because in our business real answers from real people are crucial. Carquest customers always get a quality, local parts experience while also being backed by Advance Auto Parts and the largest parts distribution network in the industry. But we're not accountable to a corporate spreadsheet like our big-box competitors. We answer to the legacy of family businesses and to the towns and neighborhoods we grew up in. From the repair shop to the Little League field, we're here, and we're committed to you.

Please do yourself a favor, and do not attempt to buy a vehicle from this dealership. This is by…read morefar the worst dealership I've ever dealt with in my life. Both of the sales people and the managers are crooks and liars they would do anything to get your money and say anything To do so. Then when you do they use bully tactics against you to come pick up the vehicle or else they will sell it to other people for more money. The one you need to watch out for the most is the manager his name is Richard Hughes

Phenomenal service, really friendly staff from the managers to the salesman. Was just a…read morewindow-shopping for a new vehicle but I'll be back to buy one real soon, that level of customer service deserves my business

Bought a transmission from this place, have receipts and everything, and only wants to give store…read morecredit and not the money that was spent in this business...

After having issues with the vehicle we purchased we did speak with Joel the manager and he was…read moregreat at helping us resolve our issues. They had there best mechanic look at it and we did come up with a solution that both of us agreed upon. Thank you so much for your help in this matter and treating us with respect as we worked thru this. Amy and Joe Sauers

From the owner: If you're in search of a new vehicle, we extend a warm invitation to visit Blaise Alexander…read moreChrysler Dodge Jeep Ram Mansfield. Our wide range of Chrysler, Dodge, Jeep, and Ram vehicles are designed with your satisfaction in mind. With an impressive assortment of both new and pre-owned vehicles from these esteemed brands, we're confident you'll discover the perfect match. Whether you're seeking a sturdy truck, a versatile SUV, a stylish sedan, or a practical van, our dealership has an option that will suit your needs flawlessly.

It's Blaise Alexander now and I took my truck to the body shop for a bumper and fender deer hit…read morethat wasn't super bad at all but I was without my truck 15 days. They didn't even touch it from 5/3-5/8 at all it just sat there SMH! Pick a diff shop if you wana get your car back faster. The work looks really good tho.

They contacted me because they saw I was interested in selling my truck ( I was on various sites…read moreresearching my truck's trade-in value, and it seems they must track some of those sites). Anyway, I explained to them several times that I was looking at trade in value and that I had a couple of offers from carmax and nerdwallet. The lady I spoke to said that they usually (key word) do better than them. I figured, what the heck, they are only an hour away, why not. Now, I was brutally honest about rating my truck, actual mileage, scratches, as well as the accessories. Well, they lowballed me by $3000.00 and made it sound like they were being very generous and magnanimous about the whole deal. I told him he was low and thanked him for his time. He was a bit taken aback about that. Asked me if I wanted his estimate, said I could keep it or even throw it in his face if I wanted to. Okay, I did kinda chuckle over that. Obviously, he has done this before with limited success. As I left, he tried to engage and explain his position, I just smiled and left. The lady I originally spoke to sent me a half-hearted apology email that made me chuckle, too. Update: I sold my truck to Driveway.com for $25,150. Blaise Alexander offered to go as high as $22,000 (after telling me it was only worth $21,000 and change). Even though I was only asking for trade-in value, I was prepared to take $24,000 when I went there. Lucky for me, they low balled me. I guess I owe them a thank you.

When reviewing this dealership website, their mission and vision couldn't be further from the…read moretruth. An employee of the company reached out to us as they were interested in purchasing our vehicle. Well, they made an offer which was agreed to, only to then need to go to the GM who reduced that figure by $1,000. Obviously, a typical car dealership deceitful tactic. Well, it was disturbing enough that I sent an email to the GM, who is also the owner. Guess what, he didn't even respond. This dealership, despite their rhetoric, is no different than any other dealership.

We have purchased our last 4 vehicles from Matthews Motor Company and have been so very pleased…read morewith the service that we will definitely consider them first when the time comes to replace a vehicle. The sales team has always taken our needs and wants into consideration to recommend the best vehicle, and not just try to sell us what they want. We needed a replacement in 2020 when everything was shut down and test driving cars wasn't possible. The team went above and beyond to provide top notch service even then to ensure that we got exactly what we were looking for. From sales to service, Matthews Motor Company is the first place we turn every time.

Do not go here, I went here because I was hearing strange noises from my car and I was worried…read moreabout it. I made and appointment, went in and they did a safety check. They got done with the check and told me my head gasket was blown. We called my hometown mechanic and he called bs on it, if my head gasket had been blown my car would've overheated, had a lot of smoke and coolant in the oil (which they said I had) I took it to another place to get a second opinion they told me there was nothing in my oil I just needed a new air filter. This place acts like people aren't going to get a second opinion, I'm 19 and go to Mansfield, I know I'm not the only one who got taken advantage of here. I got my car checked there about almost a week ago and my car is running perfectly no signs of a blown head gasket. Do not go here trust me.

Here in town visiting family. I called for an oil change asked them on the phone if they had an oil…read morefilter for a Volvo, they said yes. Arrived dropped off car, came back 30 mins later. They said they were delayed because they had to go to Autozone to get an oil filter. Car finally got done. 135+ dollars for a synthetic oil change!!! Holy cow, what kind of oil are they using? 17 plus dollars a quart, I pay 87 dollars at home for an oil change. Not overly impressed.

I went to this place to have an issue with my car fixed after my regular garage said they couldn't…read morefix it because it was an electronic issue with the key. My regular garage tested the battery for me and told me that the battery was fine so I was able to rule out certain things such as this before going to Cole & Burd (unbeknownst to Cole & Burd). I sat for a good hour when I got to Cole & Burd and then they came out and told me that I needed a new battery and that it would cost about $150 before tax and labor, etc... I knew this was not true because I already had previous knowledge from my regular garage. This was several years ago and I AM STILL USING THE SAME BATTERY WITH NO ISSUES!!!! I don't appreciate being lied to and will never return here for any reason due to this.

I went there once with my vehicle and once with another vehicle. Both experiences were unfavorable…read moreexperiences. I feel that I was overcharged for checking my transmission fluid, they added a quart, 65 dollars. The other vehicle we took was much worse. We were told everything from a bad engine, bad module, and it somehow lost 5 quarts of oil from my house to there. Turns out it was none of these. It was a loose wire. I understand that more than one thing can be wrong, but feel I was lied to and would never recommend to anyone that they go there.