Haven't been to the dentist in 15 yrs. My hygienist was great,very sweet and took the time and…read moreanswered all my questions. Dr West sat right there and explained everything and showed me pics and ex-rays like we were old friends having drinks. Very nice experience... Thank you again, JAMES ( MIKE ).

I was supporting a family member that is patient at valley family dental and was extremely shocked…read moreat the lack of professionalism demonstrated by several staff. I found reception to be rude and the comments of the provider belittling. I found this especially concerning because I am of the mind that a health care provider should show support for patients in a therapeutic manner. This place was anything but supportive and therapeutic. Sadly, options in the area are limited but I certainly hope nobody else has to go through such disrespectful treatment.

This is on behalf of my 80 year old mom. She had them do dentures with the magnetic implants a few…read moreyears back. This past summer She went to them again to have them re-lined due to a lose fit. After setting them in place with the mold material, they became stuck in her mouth. the Dentist attempt to pull and pry them out until the pain became far too much for. spent a week without being able to remove them and recovering from the pain. went back for second visit and again the dentist could remove the dentures from her mouth and again put her in extreme pain. 3rd visit they finally were able to remove the dentures and clean out the material they use to form the reline fit. She came back home and never did have the fit corrected. she's 81 yrs old at the time. the still charged her $688. Dentures not fixed, and putting an 81 yr old lady through crazy pain, anxiety and distress. We have since moved out of state for family and home where that is ADA so we can take care of her. When called to split the bill in 2 payments they were upset. After relaying the issues with the failed procedure, continued to ask for her to come back in. 1st, after that torture why would anyone go back for more? 2nd informed them several times during the call that we are now out of state and nowhere close enough to go back anyway. ( still intending to pay the bill ) Even after telling them we would be paying the bill, the were rude and unapologetic. I assume they thought we were just trying to get out of paying a bill. Maybe they should have checked the record of the visits and issues. How can anyone do such lousy work, never complete the work the work, put an 81 year old mobility challenged lady through that much pain, and then not only charge nearly $700 for the pleasure of their company, but also get rude over the billing?

THE BEST DENTAL OFFICE EVER! The front desk is so kind and great at their job. The dentist have…read moregreat bedside manners.

Best dentist and staff EVER! Dr. Bassett makes you feel very comfortable. He treatment is…read moreessentially pain free. She does what she can to keep the out of pocket cost down. Her staff is A+ and go above and beyond to welcome each and every patient. I love them all!

this is the beat dentist office in our surrounding areas...Dr Bassett and Dr Rowe are the best and…read morethey have a great staff that is always kind and very helpful..they have many years of experience and knowledge and always explain everything to its fullest...no need to ever be afraid to go the dentist there..they are amazing

My familiy recently moved to Tennessee for my job for TVA here in Soddy-Daisy…read more My wife has needed major dental work for some time, and has many issues with needing sedation due to panic in the chair, etc. Because of this, I searched for a doctor who would listen and pay attention to our concerns. That doctor wasn't easty to find, burt we did, at Soddy-Diay Smiles. The Schearer's are truly the best dentists (and anesthesiologist) we have ever used. There is a philosophy of kindness and patience that permeates the entire organization, and we couldn't be happier. My wife's truly major dental work has been done in two visits unders sedation, and I'm going in next. Highly recommended.

Very disappointed with the service in regards to being charged for cleanings for 3 of us when my…read moreinsurance pays 100%..... I was told after the fact when I received a bill for 90.00.... They charge more than my insurance paid? Really!!

friendly staff very professional. nice environment. short to no wait time when u go in for your…read moreappointment.

These people are so nice and down to earth. They explain everything to me and I act like I…read moreunderstand. My last procedure I didn't feel any pain at all. This is definitely my dentist office forever.

Some of these reviewers must be talking about another Timothy Ray. I recently had my first…read moreappointment and found the staff to be friendly, joking among themselves and even included me in the back and forth. Check in was a breeze as I had no paperwork to balance on my lap and the assistant took care of everything with a few questions. The hygienist took the time to explain each step and did a through job of x-rays and cleaning, always sensitive to my needs and comfort. Dr. Ray took the time to go over my situation and made excellent recommendations for my own home dental practices. He knew what to recommend because he took the time to learn about me and I appreciated that. While Dr. Ray's office is equipped to handle quite a few procedures, I never felt pressured to do more or spend more, but I now know my options and will have more work done in the near future. I definitely rate my experience as 5 star.

All the ladies are so sweet and great at their jobs, i especially want to give a shout out to…read moreKelly, Jessica, Whitney and Kaitlyn.

From the time I entered I was treated with the utmost care. Dr Dodd listened and provided feedback…read moreon why I came as well as other information was provided. The nurse and X-ray technician was kind and caring. I would definitely recommend and hope all are treated as I was!

This is my third time visiting Erlanger Expresscare and every time has been a great experience. The…read morestaff is always friendly and knowledgeable from the from desk to the Dr. They explain every step and never is a long wait! Thank you for always patching me up and getting me on the way!

MI always am treated as someone when I visit. The staff is personable and always adheres to my…read moreneeds. I am thoroughly pleased when I am scheduled for an appointment.

A friend recommended Dr Carson. He is amazing! He pulled a tooth and recemented part of my former…read morebridge without pain. I went back for a cleaning and he did a very thorough exam. He is very good at telling you what he is doing. I'm thrilled to have found such a great dentist in Cleveland.