Branden Berger has been a huge blessing in so many ways. We were flooded by Idalia in 2023, and not…read moreeven finished with repairs from that when Helene (the worst hurricane in recorded history) left us over 4' of water throughout our 4000 sq. ft. home. From the moment I met him, he gave me hope that the mortgage and insurance companies could be dealt with, and renovation could be finished in a timely manner. After dealing with delays and poor quality work after Idalia, I felt like a load had been lifted off my shoulders. He has teams that specialize in various aspects such as tile, drywall, electrical, plumbing, and painting. He took care of everything: permits, ordering supplies, scheduling, and coordinating everything with me. I only wish I had known about him for our other 2 hurricanes. The workers were extremely polite and considerate. I feel like I'm living in a new home, and Branden made it all possible. I highly recommend Berger Restoration. Marcia Samuelson

I called Berger to do an estimate for ceiling repair. Their tech showed and did the survey. The…read moretech was very nice and seemed to do a thorough job. That was the last time I heard from them. No estimate, no contact. Customer service went to zero. Not worth contacting ever again.

Shout-out for a job well done by Dave and Jason. SERVPRO. They cleaned all of our air ducts (that…read moreshould cut down on dust) They took down and cleaned 10 duct covers, cleaned and sealed some mold in the cold air return and sprayed an anti-bacterial into all the air ducts. They were courteous, efficient and thorough. We highly recommend them

This company set an appointment with me to come and evaluate my home. Two hours after the…read moreappointment time was missed I called to ask why no one was here yet, their response was it was too far. No one called to cancel the appointment...MY TIME WAS WASTED!

horrible!!!!!! it was as if Stevie Wonder did the painting they didn't use any tarps. paint was…read moreeverywhere on the walls on the sliding glass doors on the furniture on the dog toys. It was on the bathroom fixtures. There's no cleanup whatsoever. There's a new hole in the ceiling that wasn't there before they came and then the ceiling that they repaired in the hallway was poorly painted and is just rough ugly mess. Neefs to be resolved immediately.

From the owner: We speak both English and Spanish. We offer Free Estimates, Rapid response, 24/7 Emergency…read moreService, Direct Insurance Billing, Licensed and Insured, Certified Technicians

I have to say, roofing pros got back to me right away with a concerning I had with removal and…read morereimbursement for my gutters. I want to say they were professional and appreciated. Also, they did a wonderful job on my roof. The salesman went above and beyond with the HOA to complete the job. Thank you!

I don't generally leave negative reviews, but in this case, I feel compelled to. If I could give…read morezero stars to this company I would. Their business practices are deplorable. We signed a roof replacement contract with them a year ago prior to filing a claim with our insurers for storm damage. When our claim was denied by our carrier, we were told by Roofing Pro's representative that the contract with their company was null and void, as indicated by the wording on the contract. We subsequently moved forward with a new roofing company, months later, and reinspection with a different public adjuster has resulted in a settlement from our insurer for roughly half of the cost of the roof. Now, over twelve months later, Roofing Pros has reappeared and is demanding to be made co-signators on the settlement check. The promises we received from their representative one year ago notwithstanding, the first line on their contract clearly states that "This Contract is Null and Void if Owner's Insurance Coverage Fails to Fund a Full Roof Replacement ". Multiple other roofers we have contacted since have given us estimates that range from twice to three times the insurance company's award, and all other roofers, when we contacted them, state that the insurance check would not cover the entirety of materials (shingles), much less a "full roof replacement ". Nonetheless, Roofing Pros continues to insist that they must remain cosignators on that check, thereby holding up clearance of the insurance check and completion of this project. This after disappearing from the scene for a year, and telling us that we were released from any obligations back in July 2025. Needless to say my wife and I are surprised and disappointed with the levels of duplicity and abject greed this company has brought to the table in this interaction. I can only say, thank G*d they aren't actually the ones replacing our roof. Our neighbors did go with RP, and have already noticed some significant warping and patchwork shingles within their completed job. Caveat emptor.

The work is ok the team that did most of the labor were good. We used this company with referral…read morefrom our insurance agent to repair our 2 story home from water damage. The sales person sold us on the company we paid our deductible and communication broke down. We waited 2 weeks to hear from a project manager(new to company) finally we went to office to go over the plans and flooring and paint colors. We were assured by the young lady in the office that our flooring budget would cover our choices. We were then given a start date that no one showed up for until a week later. We could not get an estimate on the finish date until the week it was finished. 2 months after insurance paid we got an additional bill stating we had an outstanding balance for our floors. And after numerous requests we finally received a bill. Not really sure when they realized our floors were not covered through insurance but we wish they would have told us in advance we would have made adjustments or paid for a higher quality floor. When we asked about the balance due we were told we signed saying we would cover anything insurance did not cover so we paid it. I say all of this to say communication is very important make sure they answer your questions up front or you will pay in the end.

From the owner: Disaster Restoration Specialist in Ocala, Gainesville, The Villages and Crystal River. Water Damage…read moreRestoration, Mold Remediation, Storm Damage Repair, and Fire Damage specialists. 24/7 Emergency Service, 1 hour response, free estimates, no out of pocket cost.

They came to cleans area carpet. They did not clean it very well. They left the carpet soaking wet…read more I am makeing a complaint with the BBB. I will dispute the charges. They were here less than 30 minutes, and charged me $160.00.

They cleaned my dryer vent from both ends, one man on the roof and one at the machine. The lint…read morebuild up in the pipe required a replacement of the pipe from the machine and it was done for a reasonable price!

We had a wonderful experience using Eagle Restoration of Marion County. Jen and Pete are the best,…read morevery considerate of our home and our property and gave us only the best workmanship care and professionalism. They would be somebody I would recommend to everyone. If you need this service don't look any further. This company is the one you should go with. We had a wonderful experience using eagle restoration of Marion County. I know when you need this service it is a very stressful time. You need a company who will be respectful of you and your property. Eagle restoration of Marion county, the only one that I would feel comfortable with using thus recommending.

I did not know the area and who to trust for inspection of mold. Thanks to Jen I found a pathway…read more She responded in minutes to my query, and listened, cared, and helped!