I went into stanton optics Modesto, Ca on thursday with a terrible problem with my glasses. The sales Manager Jonathan Woody treated me like I was their only customer and resolved my problem without even having to ask more than once. He made shore when I left I had another pair of glasses to drive straight to work that night. He even honored the fact that I only picked up one pair of glasses on my first visit and Got me another pair of glasses for night driving to work. He help me and my family in more ways than one. I don't usually write reviews, unless they are compelling, God Bless the World. read more

If you want horrible service, unprofessional conduct, disrespect......if you want to set an appointment, only to have it totally disregarded, your time abused and your concerns ignored......if you want to be treated poorly by Brandy, and have the manager, Matt, roll his eyes at you.....then by all means, go to Stanton Optical in Modesto. A great deal, unfortunately, totally poisened by their absolute intentially poor service. Also...if you still feel like going....make sure the girl who does the pre exam, wipes the equipment off before you sit down and stick your face and chin in it. I had to ask. read more

Don't skimp on your eyes and do yourself a favor, some say it's pricey but you get what you pay for I have phenomenal eyeglasses and I owe it to Stanton optical, thanks! I will go back for rx sunglasses within a few days read more

I don't even want to give this place a one star but I had to click on something! Long story short, I really wish I had read the reviews prior to going but I just got so excited when I found a Groupon for $39 for $200 off towards glasses. First of all, it's all a scam because they jack up their prices (twice the other places) so even with the "$200 discount", you're still paying around another $200 out of pocket! With that price, I could've easily gotten a better designer brand glasses elsewhere and not their cheap, flimsy frames! Very slim pickings!!! Secondly, they book multiple appts. at the same time when they know darn well that there is only one doctor available! So, I ended up waiting around for 1.5 hrs when at check in, the receptionist told me 20 minutes! As if that wasn't bad enough, it was in a crowded and cramped "waiting area" with hardly any AC in 100 degree heat and no water cooler/fountain available. I finally got to see the doctor only after complaining 3 times at the front desk! There were three other people ahead of me...one waited 3 hrs to be seen, the other two, also 1,5 hrs! It was ridiculous and the receptionist had no clue as to what was going on! She just kept checking in more people and taking every walk-in that came in!!! This place was a disaster and a total waste of time and money!!!! Do not go!!!! I'm saving you time, money, and stress. I've since deleted Groupon App as well because there is a reason why they offer coupons to lure people in. No one in their right mind would recommend this place to friends or family...I will NEVER go back!!!!! read more

I was in dire need for contacts and Stanton Optical was already closed by the time I arrived in Modesto (7pm). Although the business was closed, there was still employees that were in the building. An employee identified as Guadalupe Martinez made contact with me at the front door. I detailed my situation and she extended me the curtesy of her personal services. Guadalupe let me purchase a three month supply and was able to find contacts to get me by until my order arrives. I was very impressed and will definitely continue my business with Stanton Optical. read more

If I could give no stars I would and the one star is for the lovely young lady in the optical department. She had the most patience. However I called this place on a Saturday early hoping to get my son in since he broke his glasses. He needs his glasses he is a teen and will fall behind due to not having them. So I called here and was happy to see that I could get in at 2:30. Well at 1pm I get a call stating that their call center over booked them and I have to be rescheduled. I was not happy. I should of taken this as a warning! They book me for Sunday he needed an eye exam and glasses. I had to arrange my super busy weekend to do this. So we show up on Sunday and proceed to tell me that no one there is filling the hour glasses that my son desperately needs! Are you kidding me right now! Really let me tell you we live in Lodi! So we decided that they are open late enough Monday evening to get the glasses after husband gets off work. As I travel for work and cannot get there before and after work. He drives from Lodi to Modesto to pick them up only to be told all their techs are gone for the day and he can't get his glasses!! OMG! Really!?? What is wrong with this company! Do we not know what communication is? I specifically asked what time they closed on Monday and stated it may be close to 7 but he could get here. No one told me that no one would be there to fit him. This is crazy. Why are you even open? I'm so not following this type of standard! I will be following up with that store manager as well as their corporate office. This by far has been the worst customer service! I do not recommend this business I will not be back. read more

Stanton optical in Modesto has the worst customer service I have ever experienced. Buying glasses here are a rip off they charged me 376 dollars for two glasses and then once I complained because I watched an employee drop the price for a customer right in front of me. The employee went to talk to the manager I told her I Dont want to go through with buying the glasses and I want my money back (idk why they make you pay before the eye exam,my mistake). The employee came back and said they can take off $80,I told her no I just want my money back. She then once again she went to the manager took about 15-20 minutes then came back to tell me they can't refund me because the glasses were made already.I later found out from the manager Brandi that it takes around 15-20 minutes to make the glasses(how long I was waiting) when the employee told me(something completely different) they were slow and I guess that's why they were made. I think they didn't want to refund me so thats why the glasses were made. I then got the district managers email and explained the situation. That day I received a phone call from Brandi stating they could give me half off of what I paid. I have only been refunded half of the money and it has been over a month. I have called this place multiple times to get an answer and the manager(Brandi) won't return my phone calls or she puts me on hold and can't seem to give me a answer.this place is horrible I will never go back and I will make sure everyone knows that they will get ripped off. This place deserves no stars or negative stars if that was possible. They are still in business because they rip people off. read more

Tried to make me buy lenses with my warranty for a frame replacement as they no longer carried my frame. District area manager was a total jerk & was physically intimidating me to do what he wanted. I will never go back.... read more

Make sure that you take the paper that prices are quoted on, because my lenses went from $100 to $138 to over $200 for JUST lenses! I had an issue with the pricing and so I went in the second they opened the next day to make sure the glasses didn't get made (I wanted to speak to the guy that was working with me before and he wasn't in) and go figure they were made anyway! I was livid thinking that they wouldn't give me my money back but he worked with me. However, I was Shocked to learn that the glasses I picked up were the exact ones from the floor, that everyone's been manhandling! Mine in particular had a sharp edge behind my ear and they did nothing about it. initially I looked thru ALL the glasses on the wall with no acknowledgement, I almost walked out but then someone started to help me. Should have seen the writing on the walk. Also, they will take your cash but can't give you a refund in cash, has to be a credit card, that is so ridiculous. All in all, for garbage glasses , mediocre (at best) service and SUUUUPER inflated lense prices, I'm gonna say go to Costco. They have designer frames and lenses are $74. Don't waste ur time here. read more

Today was my second attempt to speak to someone about pricing for 2 new pair of glasses and also get some information on contacts. I went in about 2 months ago and tried for about 30 minutes to get some help, but could not get anyones attention. Today, I went in and was greeted right away and asked to sit at one of the desks and someone would be right with me, I thought fantastic. After sitting there for 25 minutes someone came over and told me someone would be with me in a few minutes, 20 minutes later I left. I don't think I'll go back for a third round of wasting my time and being ignored when I'm going to spend $300 plus. read more

OMFG Horrible. If you like to stand around for 3 hours(with an appointment) and hear employees talk shit about their customers, this is the place for you. I had to come back the third time to this store because they told me my glasses were ready and they weren't. For the money spent I would much happier some place else. read more

Just a total bad experience. Glasses were bad they had to be redone. the salesman promised me things for free after my 5 hour wait. Not only did i not get what he promised, i got attitude and a pair of glasses that were sub par. They have no good brands anyway. This place turned out to be a massive waste of time. by the way my insurance cautioned me about going there on the phone. I should of listened. read more

The last review I left was removed by (??? yeah you know). So here's another go at it. The customer service at this place is very very poor. My experience left me very upset. As was going to be a repeat customer, I was not treated well. I was not attended to. Other people skipped me in line for reasons which I won't mention. I do not recommend! read more

I was very unsatisfied with my visit the the Stanton Optical on Sisk road. They lacked customer service skills. I went in for an Eye exam and to get a new pair of glasses. The receptionist in the back was rude and disrespectful, although I do not recall his name. After my exam I was told to go out and talk to "someone" to get my prescription. There were about 7 customers walking around aimlessly looking for assistance and only one representative on the floor. Her name was Desiree I believe, and she was very nice and very helpful. She seemed stressed out because irritated customers were coming toward her aggressively, but she was very patient. At one point I saw a woman, who I was later informed was a manager or supervisor, shut a door in 3 customers faces who were only waiting to pick up prescriptions. Needless to say, they need to work on some soft skills and maybe hire some more employees because they seem very understaffed. read more

I was in the store looking at frames and was never approached by a sales person to see if I needed any help. I found a pair of frames and asked sales person Veronica (employee #58956) if my prescription with progressive lens would be a good fit for the frames. I mentioned that I had a promotion that stated free frames with the purchase of lenses. She said my prescription would fit the frames I chose. Veronica entered some info into the computer, she gave me a quote of $475.00. I told her no way, that if she looked at my previous records I had never paid more than $280.00 for 2 pair of glasses and if fact I always got the buy one get one free deal offer. Veronica said she would have to talk to her manager. She came back with an offer of 350.00, I said no way. Veronica went off to talk to her manager again. She came back and said We will go $301.00. Not a Penny More and Not a Penny Less. What is this a used car dealer ship? From 475. to 301.00 not a penny more or a penny less? Obviously they are commission based and are working us consumers to the hilt. After that she was NOT interested in my sale and could careless if I said Yay or nay. I wanted to use the frame offer that I had purchased for $29.00 that I said ok to the offer of 301.00 not a penny more and not a penny less. That being said Never buy into a promotion at Stanton Optical. I used to have good experiences there 5-6 years ago but the last 3 times were terrible. Manager Brandy was the worst and now Veronica. The Problem is that I still have on that promotion 2 frames for free left. Not worth if though cause they are charging double for the lenses and making deals like a Flea Market sale or a Used Car Dealership. Are they proud to use this kind of language? Final offer $301.00 Not a Penny More and Not A Penny Less? Why 301.00 why not 299.00 does it look better that the sale is over $300.00 is that their quota? Very bothersome Hummm???? read more

Save yourself the misery, DO NOT GO THERE! I made the mistake, I went to get their TWO for ONE deal, it wasn't to be. I wanted to use the frames I have now, they are very good, strong , flexable frames. They said, we can't do that. I asked if they could find a pair of frames with the same size lens I use, they wouldn't even try. I was told If I wanted to use my own frames, I would have to pay for the one set of lenses I wanted, which cost about $355.00, Ok, will do, They said they would call me when they were ready, about a month or six weeks later they called. I won't even go into the detail of the extra times I was called in to bring in the frames and come back when they put them in......So, I look at the new lenses, one had a crack in it, , actualy the manager saw it and said , Sorry, your lens has a crack in it, you will have to come back again when we call you. They called about a month later, They are cleaning the glasses and hand them to me, and one lens has a pit right smack in the middle of the lens, I hand it back and said "is this dirty or is it Pitted?", They said, you will have to come back again when we call you. Another 4 or 5 weeks later they call, Pick up your glasses. I go in, they are so proud of what they are doing, that they didn't even realise that there was NO TINT on my lenses, I paid for special concave lenses, Tint, scratch resistant lenses and anti -reflective coating. They said they would call me when they are ready, They call again about 6 weeks later, They had the glasses, It looked like the tint was close to what I originally had, maybe a bit lighter. I wanted to compare them to my original lenses, and asked for my original lenses, they told me we don't have them. I said, where are they, I want them. The guy behind the counter said, why do you want them?, I said it didn't matter why I want them, but if you need to know, what happens if These break, or I lose them,? He said, well, we don't have them. I said, I WANT them. He actually said to me "What are you going to do about it? " I said, good question, what in the bleep am I going to do about it? and a couple of guys ran over to calm me a bit. They also said they don't NORMALLY give the lenses back. I explained that they cost me about three hundred dollars, that I had equity in them. It didn't do me any good at all, I had to leave without my old lenses which I replaced because they were slightly scratched, not totally ruined. They tried to give me a piece of paper that said, "bring in a friend and we will give you 20% off some kind of tint. I told him, I could never bring a friend in there. I did bring one in before all of this went down, and he isn't really happy with his lenses either. So, it took me about four or five months to get something resembling my old glasses, cost me $340.00, and I did NOT get my originals back, much less the two for one special. read more

this a great place i don't care what anybody says! i came in and they took care of me there names where caleb and mick i recommend seeing them there great! hands down read more

I would never ever go here again. Customer service sucks. The lady i had was a total B****. She was rude and mean. How can they treat people like that!!!! Glad i left and didn't buy the over priced glasses. DON'T COME HERE THEY ARE RUDE TO THEIR CUSTOMERS!!!! IT'S THE DAM TRUTH!!!! read more

Johnathan @ Stanton Optical made it absolutely worth the wait. No joke, one of the sexist men I have EVER laid eyes upon. That aside, This business is grubby. You will notice that the minute you walk in. Everything looks dirty, smudged, and there are PILES of discarded frames everywhere. But you get what you pay for, you want cheap glasses, you can find them there. I got my eye exam, and 2 pairs of glasses for $230.00. They were finished in 30 minutes. 30 glorious minutes of staring at Johnathans hot self. Customer service was ok. I kinda felt like the other employees just expected everyone to know where to go and what to do. They need to be more organized and give more concise instructions. I felt like there was a TON of chit chat between the "frame specialists" and I noticed that none of them were really engaging with me or the other customers. I wonder what makes you a specialist when you just say "Go pick out some that you like" and that's it? I guess that makes me a specialist too. I think they must have weak management because all the young workers there were definitely not on their game. read more

I'm rating this place a 5.0 thanks to dr. Boyd and Jose who works on the floor. These two are just awesome.

This place is a 1st class rip off. I would term them the Western Dental of optometry. They upsell you on everything & act like you should know that things aren't included in their advertised prices (like lenses). STAY AWAY FROM THIS PLACE! read more

I went the first time for glasses, service was OK. I bought my glasses and received them on time.The second time i went was to to adjust my glasses (nose pieces) and to replace one of them. the customer service was extremely rude. The lady who i tried to talk to for service had no manners, no respect. In fact I tried to explain to her that this is not a good customer service but she still behaved as if i am begging her for some money on the side of the highway. I am in business for fifteen years and i will tell you, if one of my employees treated any of my clients like this lady ,i will fire them in a fraction of a second. Because i had to replace my glasses, i waited for this lady for 2 hours to serve me. she didn't even say thank you at the end. If they need the name of the person, they can text me in private. horrible experience. I would rather be blind and not use this store anymore even if it were the only one in town. read more

If I could give this place negative stars for their customer service I totally would this is the worst place I ever went to for glasses they gave me a two week time frame for two pairs of glasses then I went in after the two weeks and they said it would be another week and started complaining about how bad my eye sight was and how hard it is to make my glasses. After three weeks my husband called and the lady he talked to was scolding him on how they were not ready just one and again with the prescription. Then they said another week for the other one when I went in I talked to this guy Matt and I told him unwanted a refund on the one that was not ready he didn't even let me speak he also started complaining about my prescription so seriously the worst place ever!!! I would never recommend this place to anyone. Everyone stands around and doesn't even acknowledge you.and when they do get around to you it's all attitudes from everyone mind you I've worked in customer service for over seven years and I have never been so unsatisfied! read more

Shopping for my glasses here was pretty fun. They have the biggest selection of eyeglasses from my experience. Humberto and Matt were friendly and helpful! They have some great deals on eyeglasses! I knew I got a great deal on my frames and eyeglasses lens! The only worst experience here is from there eye exam office in the back. I felt like the eye exam was rushed because there were a lot of other people waiting. Also, if you make an appointment, you'll still have to wait another hour or so. My last appointment from them was at 12:45pm, but did not get checked by the doctor until 1:45pm. I would not recommend getting your eye exams here. I would just buy frames from them, if they allow that! The office where I got my eye exam felt unprofessional and unorganized. You are not going to get the same practitioner every time you come in for follow ups. Some of the workers were talking about another patient's attitude when they should talk about it in private. They had trouble finding my name on their database many times, but I'm glad they found me! Also, I waited a month for my first pre-trials contact lenses to come in. If I was not checking up with them, it would of taken longer or would of never been ordered. They never checked up on me. I had to always call them first. I am an understandable person when it comes to businesses like these because they are still people, but the number one reason I would give this place a 1 is because one of the girls there said I could not have a copy of my written contact lens prescription unless I buy contact lens from them! I was very confused and shocked! I paid $89 to get a contact lens exam and I am not allowed to get a copy of my prescription. That is not right of them to do that. I kept on trying to explain to her that I do not have to buy my contact lens from them and I just wanted my copy of my prescription so I can purchase it some where else. I told her that the eye doctor said I could get a copy and he can just sign it. She said," That's weird, we do not usually do that." She checked in with the eye doctor and she came back with a copy of my prescription signed by him. She did not even apologize for her mistake. She handed me the paper and said that I'm good to go. I just have to question their integrity! There is something iffy about their eye exam office! Not going back here again for an eye exam, but I'll give their frames another chance. I experienced other bad things from their eye exam office, but I written more than enough to give you an idea of how the eye exam office runs. read more

cheap glasses, long wait, pushy and rude staff. Go to Costco for a great selection and honest people who care.

Had a great experience at Stanton due to Jose, one of the managers. As soon as I walked in, I was greeted by him and proceeded to help me out with what I needed. Gave me a great deal on glasses and answered all the questions I had. Will definitely be returning if I ever need glasses again. read more

I have purchased glasses here in the past. Had taken in a pair for adjustment. They broke the frames beyond repair and refused to replace the frames they broke. Didn't even offer a credit towards replacement frames. I won't be going back. In my opinion, their conduct was careless and irresponsible. read more

I chose Stanton Optical because a friend recommended them to me. When I got there I was greeted promptly by a man in a lab coat who took me to the appt window. I gave them my insurance info, they explained my options with purchase of their "club" which I might add is worth it. Everything was done promptly from insurance verification to the doctor exam. The doctor does go a little fast but she was nice and I never received such a thorough eye exam before. I got fitted for both contacts and glasses two different exams but still very thorough. After the exam and trying on contacts for fit and color I was taken to pick my frames and discuss my prescription by Jonathan who was amazing also thorough and very helpful he even helped me pick the perfect frames. He answered all of the questions that I had and was extremely patient with me because I couldn't make up my mind on which frame to pick there are so many to choose from at Stanton Optical. All in all this experience as a whole was a very good one and so different from the one that I had at the last optometrist. I am totally satisfied so far. I've yet to receive my glasses because I just ordered them yesterday. I must add that I picked some that I like but Jonathan also saved my 2nd option in my file and me that if I'm not totally satisfied I can change them one time for free. I wish the last optometrist had that option, just saying. read more

Horrible service. This facility is a joke. went here beginning of May and ordered glasses and contacts. I received the glasses but a month later I was still waiting for my contacts. I called them at least 20 times asking where my contacts were and every time they told me its on the way... Eventually I asked for the manager and he told me that my order for the contacts never went through! I mean really? Every time I called they told me that my order is being processed and on the way and now after a month you tell me it never went through? I have never been treated like this before.. Every time I called they toke my number and name and promised to call me back and they never did. George was one of those people who was supposed to call me back but never did. Also rich Ryan is the person who was supposed to take my order for contacts and 1 month later I hear he never did. This facility is operated by clowns and I feel offended and insulted by the way they treated me! I am a paying customer and I will simply take my business elsewhere! To those looking for a quality optometric, DONT go here! They will mess up your order make you wait and disappoint! To management of this chain optic I suggest you take a good look into your business and how they treat customers! You are loosing business because of them. read more

Literally the WORST phone etiquette and customer service I have EVER dealt with. I actually had gone to Stanton Optical a few months ago to purchase contact lenses. I am used to places having them in stock and I did not realize they didn't there. The man who helped me failed to mention that and when he said it would be about 2 weeks naturally I was surprised. When I simply asked, "You don't keep them in stock?" I got a rude retort about how they couldn't POSSIBLY keep all the contacts brands and all the prescriptions in stock. When I said I didn't really want to wait two weeks for contacts I wasn't sure I was even going to like and I was having to buy a 6month supply. He once again very rudely told me that they had an eye doctor there on site and if I did an eye exam they would give me a trial pair. I said that would be great and he responded with, "Well you know you have to PAY for it right?" Seriously? You have to pay for eye exams??? I had no idea!! Yes I knew I would have to pay for it and I did not appreciate his rude comments. Now I could understand if I had came in wearing sweats with unwashed hair and looked like I had been living on the streets, but I was on my lunch break from work where I work as an Account Executive! I had slacks, a nice shirt and coat, heels and my hair and makeup done! So to continue... I ask how long it would take and when their next appointment was (fully expecting to have to wait a day or more) he tells me they have one right that sec. I ask again how long it would take because I was on my lunch break. He told me it shouldn't take longer than 30 mins. I said ok that's great and he walked me into the optometrist part of the building. Says I am there for a contact exam and walks out. The woman behind the counter asks if I have an appointment and I tell her no that the gentleman who was just helping me told me that they had an opening. She kind of huffs and says well our next opening for a walk in is in 45 mins! I explained that I was told you would take me in right away and that I was on my lunch break. She now gets very rude and says, " well we have to help the people who actually MADE appointments before we could get you in." I said I understood that and that I had fully intended to make an appointment, but the gentleman who had helped me said there was no need that they had one right away. She asked if I would like to make an appointment and I said no thank you I do not have time for these sales games and I walked out! How am I supposed to know more than what I am told by the sales rep?! Ok so flash forward about 4 months and my prescription has now officially expired. I need to schedule an exam and even though with my last experience with Stanton Optical I was a little hesitant, but with them being the cheapest without vision insurance and they actually had an appointment I decided to try. The experience while in the store wasn't bad. Everyone was extremely helpful and courteous. I ended up ordering the buy one get on "free" glasses with a "free" exam after I had my exam. They don't really go over the numbers or explain things very well when they do sit down and are talking to you about it. I was already hesitant because I wasn't in love with either of the glasses, but they were the only ones I found that I was remotely ok with. I tell the lady as much as I need glasses I really don't want to spend the $366 on them right now. She tells me well you can do a partial payment and only pay $183 right now and the rest when you pick them up. I decided to go ahead and do that. When I receive my receipt as I'm walking out I am looking at it and the numbers aren't adding up for this "free" pair of glasses. This "free" pair of glasses added another almost $120 to the bill. Now I am getting frustrated again because of their horrible shady sales tactics because they do not show you what you are paying for when you agree.. There is just this paper they circle some stuff and they randomly put a number down then they use a calculator and you have no idea what they are calculating. So after I leave I decide to go to a different optical place to see if I can find anything I like better than what I got and I did! I found a pair of glasses that I absolutely loved and to my surprise they were almost $200 cheaper that what I was going to pay at Stanton Optical! So the next morning (this morning 11/17/2015) I called as soon as they opened at 9am. A lady answered and I told her that I couldn't understand anything she was saying, she apparently couldn't hear me either and I barely heard her say "I can't hear you if you can hear me try calling back on a different phone." I though maybe it could be my cell phone so I called back from my landline and again the same results. I told her I thought something was going on with their phones because I couldn't understand her... She once again obviously could not hear me and just continued saying hello over and over... ***** Out of characters!! read more

I made an appointment online. Upon my arrival to the independent clinic inside this optical sales store, I was told there were "2 people ahead of me". I counted at least 4 people being seen within the time I was there. After waiting over an hour, I was asked to come back later due to the DR running behind. Needless to say, I said no I won't be back. Then I spoke to Brandon who was the manager of the optical store and he apologized and explained that Stanton basically rents out the DR office to an independent dr and they cannot help in that area. Brandon did offer me a 50% off discount on my purchase if I wanted to come back later to see the DR or I could bring in my RX (prescription) from another DR and he would honor it as long as I came back the same day. I do not recommend this place for getting an eye exam but I would recommend it for the goods they provide. I did not go back for anything. read more

Johnathan ( manager ) and Jose (sales associate) were truly amazing. They were more than willing to work with me and my husband:). Very professional, kind, and dilligent workers. We will definitely return Thanks again soooo much!:) read more

The frame specialist was amazing as well as the doctor and I can't argue on price. Only thing was the employee making appointments was very misleading which caused me to be longer than I should have. I received my prescription sunglasses almost 2 weeks early, but I'm a bit unsure about my lenses. I don't know if that's just how polarized lenses are but they make it kind of hard to see things correctly. Going to find out why when I pick up my glasses. read more

All I can say is this place is very unprofessional! The wait time is long customer service well there is none the only thing I'm happy about with this place is my copay for my glasses I'm not coming back here again these girls just messing around and are talking the whole time I highly do not recommend this place it's a waste of time read more

I made a 12:00 appointment for my daughter's eye exam, and was told to wait 30 minutes, so we shopped for frames during that time, which took awhile because after she found the frames she wanted, we were told to take a seat at one of their stations, then we sat there over 5 minutes while 5, count them, 5! employees stood there talking and talking, like they were oblivious to the customers a few feet away from them! Only when we stood up did one of them come over, looking like we bothered her. When that was done, we were told to wait another 45 minutes for the exam! Another lady added that she had been waiting over 2 hours past her appointment time! Apparently, they only had one eye doctor show that day. ok, I get that things happen, but they should have called customers to let them know that fact, in case they wanted to reschedule! So they said we could come back around 2:30 and they'd get her right in. Well, my daughter went back and still had to wait for the doctor to return. After the exam, she had to wait for a while to talk to someone about her prescription. As of 4:00 pm, she is still waiting..... My observation, they have way too many workers there, and those workers are not even helping the customers! They need to train them on being friendly and helpful, or fire them and hire people who appreciate a job! I guess I should have shopped around. Only went there because of the Groupon I purchased. Even with that, I feel the price paid was too high. read more

My insurance company listed Stanton Optical as a provider, the Stanton Optical website also shows they accept my instance. After waiting 20 minutes for someone to check and confirm they do, they come back and say they haven't upgraded their records and no longer take the insurance. I called my provider who then conferenced me in with Stanton Optical to confirm coverage, we were hung up on twice while I'm at the store watching this occur. The eye rolling and rudeness by the employee on the phone with my insurance was the final factor in my family taking their business else where. I read the reviews prior to going and thought I would try it myself, I won't go back. There was no professionalism and certainly no friendly service. read more

So aside from the actual physician himself this has been a very bad experience. I have a list of small complaints here and there but all of that aside here is why you SHOULD NOT support this business: After my appointment they have decided to call me from an 888 number incessantly. Even on Saturdays I get on average 4 calls from them. Keep in mind I do not owe them money. Now honestly if they needed to speak with me then ok, I can understand maybe a follow up survey. However they do not answer. These are scam/ phishing calls and that fact that this business finds that ethical is insulting. I called the local branch and was told akwardly by the desk associate that "we will take you off of our call list". I inquired as to WHY I would be called initially and if there was anything they needed to speak with me about (keep in mind I am trusting these people with my eye care) and was told "no, no everything is fine we are sorry". THE CALLS HAVE NOT STOPPED! Blatant harassment. I have no time for this. If you do then go check up Stanton optical.... read more

We went to Stanton Optical because of a Groupon deal. I should have read the Yelp reviews before purchasing the Groupon! We had a horrible experience and are out ALOT of money even with the coupon and no recourse except to write a negative review, call the Better Business Bureau and lick our wounds as we return to a real optometrist! We were given misinformation to our questions on their return policy (you have exactly 24 hours to return a pair if not satisfied) but we were told it was a 30 day return policy. The glasses were not fitted on us before we left, and the Company will NOT refund our money. I do not want another pair of shoddy glasses that feels like I'm looking through a foggy haze that leave me with a headache. I foolishly wore the glasses for more than 24 hours attempting to get used to them. The list goes on for the poor quality, inaccurate information given by the Stanton employees and general lack of pride in the workmanship and quality of the products sold by this Company. I recommend anyone thinking of using Stanton Optical to RUN AWAY and not be seduced by the low prices. You get what you pay for and we paid too much for an inferior product, horrible service and a Company not willijg to stand behind their products with refunds if the customer is not satisfied. I will NEVER deal with this Company again. read more

-1 star for the 5 hideous options they have for their $78 deal. But i went in knowing that would be the case and found plenty of really nice glasses for an affordable price. Came out with an updated eye exam and 2 pairs of glasses for $139...i do not have vision insurance. Great deal in my opinion. Both frames and both lenses were ready in about 30 min. also feel i should mention the friendly and helpful staff. Johnathan was the main employee that helped me today, but all were friendly. read more

I have being to Stanton for about 10 years here in Modesto. I had an unpleasant experience with one of the new workers this morning, but when I went back this afternoon I spoke with Jose and he reminded me why I continue to go here. He fixed my glasses on the spot and was very very nice and helpful! I recommend Stanton and also ask for Jose !! :) read more