I went to Reliable computer for several issues I was having with two computers…read more Jimmy worked on my computers and did a fabulous and quick job. They are very reasonably priced, very quick with my issues. I also learned a lot. It is good to know that I have a local business that is friendly, helpful and actually solves the problem. I will always take my business here and would recommend anyone else to do so. Karen D

I reached out to them with an urgent issue that wasn't technically related to computer repair…read more They listened to my issue and immediately worked to help resolve my problem. I couldn't be more grateful for the work they did they definitely saved the day! Highly recommend!

Bass went out on my Klipsch sub woofer. Repair was fast,…read moreefficient, very professional and very well done. Would do business with him again and highly recommend toy do the same as well. Gary

Had a very positive experience with this professional gentleman. He did an awesome job and was fast…read moreand easy to work with. He saved me lots of money. Glad I found him

Fantastic and fast service for a reasonable price! The owner is so nice, professional, and so…read morehelpful!

Customer support was great, they were very nice and helpful. Fixed my phone in a timely manner. I…read morewill most definitely be returning for more repairs. Thank you guys. You have great service.

My Google Pixel 6 hasn't been properly charging for a few days and I knew that the terminal needed…read moreto be cleaned. So I brought it to the mall to have one of the kiosk folks fix it. The first dude tried to screw me bad telling me he needed to clean it and likely replace it and it would be $100 (hard no). So I kept cruising and found these guys (forget his name). Homeboy took 5 minutes to clean it and charged me $20. Support good honest business folks!! These guys have a storefront, they aren't in the kiosks. Buyer beware the kiosks!!!

I had bought a kit with new battery for my iphone 4 from amazon so i could replace it at home…read more Although the tools were never included. So my boyfriend and i had decided to go to the mall and go to the Apple Store. **Now before i go any further, i bought my phone through "straight talk" and i love their no contract policy and low monthly costs!!!** When we had asked one of the employees he told us that we can only use the batteries that apple has in store and had to buy it. Or "the best option is to upgrade my phone" that we had to step in back and wait for a specific person to ask about pricing and other cr@p even though i had a new battery in hand 10 minutes went by just about and my bf suggested that we go to ifix here. A young gentleman in a chair had happily asked for my phone over and the battery and with no further questions asked, he took my case off, the back off, places the new battery in and screws it in place and hands it to me. Then waves his hand with a smile and tells me "youre all set" We even weren't sure if it was a joke or not but he did all the work in under 5 minutes and no charge whatsoever. TAKE THAT APPLE!!!!! I really recommend you come to the store if you have physical problems with your phone !!

After replacing the screen on my devices three times, and realizing specific shapes of water-tight…read moreadhesives were re-applied, it dawned on me. Cracked Solution is like the Android™ Genius™ Bar, but in your local mall patio. I've had to exhaustively research repairing screens, since even as an adept computer repair person, cell phones are a class of their own. Beyond soldiering, the cell phone industry is a complex pipeline of suppliers, manufacturers, and vendors. The price they repaired my screen for was much less expensive than competitors' offers online for the same service: a factory-original screen and replacement within your device. I was not willing to save $40 and possibly lose a week with my phone. I was not willing to find a factory-original screen, disassemble my device, and move anything if I needed to. And, I was not able to consider shopping around for more than just screens, but waterproof adhesives that match my unit or shaping a generic to do the same. The familiar tech (Jas.) who has fixed my phones many times when scheduled, will fix it within a few hours, or one hour in my case. Did you get all that? No? Then take your phone to these people and they'll deal with it. Samsung is one of the vendors, unlike Apple™, that can offer direct purchases of original replacements (OEM?) for their devices. (Plus, Samsung has Samsung So-Fi, which made anti-Racist commitments all throughout the 2020s.) I only brought my phone for repairs before because I had phone insurance that covered it. Having had quality service two times before the third really helped ring it in: how are they managing the complex smartphone supply chain???? But they are, and making repairs. I'm assuming they'd do more than Android as well. (PS: Trademarks of Google and Apple used without affiliation nor permission, I'm an amateur reviewer who is grumpy with the massive phone ecosystem at the moment. How about Cracked Solution helps sell against that?? :)

I thought I would have to have the port replaced on my old I-Phone SE at best or buy a new phone at…read moreworst, but Jasmine just cleaned out the port with tweezers! Then she replaced the screen protector on my phone and my husband's as well. I feel like I have a brand new phone! Magic! For an unbelievably low price. Thank you, Jasmine!

I'll tell you why this fixture of a store is an absolute gem in Western Mass. This should be tagged…read morewith being a cell phone case + screen repair shop. They have a LOT of technology items and phone cases for everything you can think of. Moreover, I get my "screensavers" or glass-tempered screen protectors from here. I pay for the woman to apply them, because I fail to put them on myself without getting bubbles or without them being un-even. She is a PRO and has been doing this for many YEARS. As for the items, you pay for what you get for as there are many are novelty items and dollar store quality, but you can find a lot of use for their technology and phone related items for a fraction of the price at another store- whether for makeshift jobs or very temporary use. It's a unique store of its kind for Western Massachusetts.