We were stuck with a contaminated DEF fuel issue in our truck while traveling from Indiana to South…read moreCarolina. Mid point in our trip we stayed in a campground near I-75 and Seviers Highway, but in the morning, we were stuck. We headed to Rusty Wallace service department and they have been working with us. Very accommodating staff, they gave us rides to and from our hotel each day and also allowed us to store the camper while waiting. It's a big and expensive repair, which stinks, but the Rusty Wallace service team has been great. The truck is not yet fixed but we're home from our trip and will head back when it's finished.

Long Post TLDR: A bunch of liars trying to get you to buy a…read morevehicle and the salesmen don't care at all about after care helping make sure you got everything you needed. Awful place. After a rough experience at Reeder Chevrolet, my wife and I stopped by Rusty Wallace Chevrolet in Clinton--and we're glad we did. From the moment we walked in, the difference was clear. James, Jackson, and the new GM, Jimmy, were all incredible to work with. No pressure, no gimmicks- just honest people who actually care about helping you find the right vehicle. They let us take our time, test drive the truck, and didn't try to push us into buying it the same day. We found a truck we really liked, went home to think it over, and came back the next day to purchase it. The whole process felt comfortable and respectful, and that made all the difference for us. EDIT: after purchasing the truck it was fighting tooth and nail to get any quality service. The finance manager, James, LIED to my face they were extremely insistent that my disabled veteran plates could be transferred. After a week I get standard plates then have to go in person to the county clerk to pay yet another fee and spend time there, they stated that it is seldom possible (I am fairly new to Tennessee and having specialty plates). I WAS VERY INSISTENT that we saw two fobs for the truck. I was shooed away with one and then I kept bugging the sales rep. He tried shooing me off saying most used vehicles don't come with a spare key (which in my experience is not the case especially with new used vehicles) then he was able to find it and tried acting like he had done me a deed when I dropped tens of thousands of dollars on a truck and had to stay on this guy to get it. The dealer did not want to give me a military discount which just rubbed me the wrong way. Overall they get you in the door and then any issues or concerns after the fact they don't care whatsoever.

This place tries to seem helpful and friendly but that drops after you have car issues from their…read moreshallow, broken stock on the lot. The owner will mock you for issues the vehicle has right off the lot. He also has said many offensive things. The place is run down and looks aboit as good as it is; not at all. Stay away or end up upside down on a busted car.

this company not only reports wrong information to the bank but they also give out your personal…read moreinformation to their family and friends. very much do fraud.

From the owner: Hopper Auto Sales provides used cars and motorcycles in Knoxville, TN, and the surrounding area.read more

Bought both mine and Sapphire's vehicles (08 Dodge Ram and 87 Grand Am) from Willie at B & W…read moreseveral years ago. Willie is a no nonsense, no bullshit type of feller. He'll even trade with you. I'm pretty sure he'll trade fair on the Dodge Ram when I get ready, despite the mayonnaise stains on the passenger seat. When I'm ready to trade, you best believe I'm hollering at Willie. #thedukeapproves

This place is terrible! I drove from Chicago to look at a classic 1977 Pontiac Bonneville that i…read morewas told that was in pristine condition, Vehicle was far from that, motor was not correct as I was told, body was in terrible shape, vehicle had hail damage, and right front door was falling off the hinge! I do not recommend this car lot to anyone, buyers please beware of the father and son!

DO NOT GO HERE. It's been two months of stress and going to be financially hard to recover after…read moreRay Varner messed up my truck. I brought it in to quick lane on 1/22/24. Got an oil change. That was $90. Truck was running but not great. I could drive it. They set me up with a service advisor Mike. I made an appointment with Mike for the following week. I brought it in to Mike. Waited 45mins to an hour. Mike tells me it's the timing chain. He has to order parts and it'll be a week. After a week I start calling to check in. Mike says waiting on one last part for my timing chain. Call him again and then find out he retired and I'm put on to a new guy. Tell him the same thing Mike told me. I needed a new timing chain. (Even though they did replace mine 3 years ago). I spend a month calling where are the parts etc. FINALLY get it in. Turns out it's not the timing chain it's my turbo. I end up getting a turbo replaced and the other turbo that they had replaced 6 months ago. THEN I'm told I need a whole new engine. So I spend $3500 on a new turbo for a truck that doesn't even work. It's ran decent before I took it in and now it doesn't even work. And while all this is going on I'm renting a truck daily. After calling around to other Ford dealerships and techs. Turns out this is not normal. Before putting in the turbo they should have known it wasn't going to fix. It. Never mind I have been bringing my truck here and only here. Thought I was building a trustworthy relationship. Turn out they don't care about the customer at all. Truck also came back without my bug guard. So disappointed.

I generally do not visit my selling dealer for 'normal' maintenance items. If I can throw my…read moredollars toward a small, indy shop that provides quality service, I will always do so. However, this week held the arrival of a factory recall, my first. With frequent trips to W Texas, one needs a dependable set of wheels under the seat - where exits can be 100 miles apart, and often no services at those scarce 'ranch' exits. So, off to Ray Varners. A quick verify that "Yes, lets look at it! Let's take care of that!" Sure, it's a gov-mandated recall. But, the friendly hospitality Puppo & I encountered wasn't gov-mandated. Sure, one expects sales people to be friendly. But, accounting and parts delivery employees? Never encountered THAT before. They made certain that Puppo and I were aware of coffee and snacks, and even produced 'pup-friendly' snackage items for his enjoyment. I've a sneaking suspicion that several lunches were a bit lighter by the time our recall was complete! Plus, the shop area WAS almost surgery level clean! My White Mule was returned 'government-ready' in less than 20 minutes! NO recall hassle, here! Should I ever be in the market for another vehicle, I will certainly be leaning towards Ray Varner as my vendor source.