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    Star Heating & Cooling Service

    5.0 (2 reviews)
    Open Open 24 hours

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    4 years ago

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    Milani Plumbing, Heating & Air Conditioning - I asked Ali K if he could request a new mat from Milani since this one was so filthy.  Debris from the rubber was left all over my floor.

    Milani Plumbing, Heating & Air Conditioning

    (330 reviews)

    Renfrew-Collingwood

    Adrian A did a good job, cleaning the unit, provide a chemical tablet to prevent water cloggedread more

    I called Milani to repair my furnace and was disappointed with the overall experience…read more On the first visit, the technician confirmed there was an issue and performed some troubleshooting, but wasn't able to determine the next steps without consulting technical support. Since support wasn't available at the time, a second appointment had to be scheduled. When the technician returned, additional troubleshooting was done, including time spent consulting with technical support. A diagnosis was eventually provided, but there was no clear or practical repair path presented. Instead, I was advised that replacing the furnace would likely be the best option. My main concern is that I was charged over $600 for the service calls and ultimately ended up in essentially the same position I started in: knowing the furnace had a problem, but without a repair solution. When a company charges by the hour, there needs to be trust that the time spent is moving efficiently toward a resolution. What I found particularly frustrating is that obtaining a quote for a furnace replacement is typically free. After spending more than $600, the outcome was a recommendation to replace the unit, which made the value of the repair visits difficult to justify. I ultimately decided not to proceed with Milani for the replacement because the experience did not leave me confident that I would receive good value for the cost.

    Star Heating & Cooling Service - hvac - Updated September 2026

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