Bulent is the best! He gave an arrival window of 8:00 to 8:30 and called at 8:05 to let me know he was a few minutes away. (I can't help but compare to this to times when other service calls aren't on time and don't call.) Upon arrival, he presented his card, professionally introduced himself, and asked if he should take off his shoes. (I said he didn't need to, though he did later anyway.) Bulent re-keyed the locks for me at a house I purchased, and he also fixed several functional issues in the process (missing screws on strike plates, deadbolts that weren't quite properly aligned and required annoying door jiggling, and at my request replaced a front door "lever" that looked nice but was less practical than a knob). He gave multiple options for how to proceed in terms of re-keying vs. upgrading hardware and putting all doors/locks on one key or separate keys, and was upfront about the total pricing of each scenario. Once that was settled, he got right to work. In less than a hour, I had my new keys and locks that all work exactly the way they should. Part of this involved some minor wood chiseling, and he picked up every last piece and shaving. Also, he remembered that I mentioned finding him on yelp and proactively applied the 10% discount. Polite, professional, efficient, no pricing surprises, and does great work! (In addition to the peace of mind from re-keying, I'm very pleased to be able to lock and unlock the doors in two seconds instead of looking like a fool jiggling doors and keys.) read more

Bulent was the first to respond to my Yelp request for a locksmith. He engaged me in a text dialogue to help figure out the need and the cost. I later received a notification from another locksmith and had a conversation with him, so I had the process of deciding between them. Bulent's prices were better. He was also available sooner. He arrived earlier than the scheduled time. He texted me to alert me he was available because he had completed his other job, and we were able to meet earlier. He wore a mask and was sensitive to social distancing recommendations. He was very appropriate and professional, he worked quickly and efficiently and had completed my job in less than an hour. I had him re-key five locks and repair a closet door knob. I would gladly hire him again if the need should arise. read more

Bulent is the best. We called multiple places for a quote and Bulent not only promptly came over to assess the situation but his quote was also the fairest. He was very reliable, knowledgable and efficient in communication. Moreover, when he came over to assess, he quickly fixed a lock that the other locksmith said was unfixable. That act and his other following advices and top notch performance Bulent displayed made us trust him 100%. After giving us advices on what to do, he guided us on the different choices we had to make. We've been working with many professionals for the renovation of our home and the service Bulent provided was top notch. We could not have asked for a better, more able and trustworthy professional to assess and complete the task. We strongly recommend him! read more

We finally found Bulent Hatipoglu at Star Locksmith, LLC to replace our front door lock set. Our house is 100 years old and we had 2 other locksmiths out to assess our front door and got two different quotes that did not ever begin to address our needs and desires. We purchased our Emtek lock set from MAC hardware in Burlington, MA which was great, they referred Bulent to us and we were happy to actually find a locksmith who could do the work! Bulent was responsive, professional and very skilled. He came to our home when he said he would, assessed our door lock and quickly proceeded to replace our front door lock set, mortise and rekeyed our locks. I would highly recommend calling (617) 820-7822 or (617) 782-9204 for any of your lock needs! www.star-locksmith.com read more

I didn't know service like this still exsisted. I called Bulent because I wanted a dead bolt installed in our front door. We set up an appointment for later that afternoon and it's done! Bulent volunteered his credentials at the door which would put anyone at ease. We analyzed the situation and he came up with a very fair price on the spot. He had a great supply of stock with him and gave us choices and good advice what to pick to match other fixtures in the house. (I would not have even thought of that) I have tried and butchered a few lock installations on my own in the past. It is well worth calling Star Locksmith and have it done once the correct way. read more

Thank you Star Locksmith! Thank you Bulent! I'm glad I had my laptop on me when I locked myself out of my room, and was able to look up this business here on Yelp. When I called Star this morning, I was told to expect him in just 45 minutes--he got here in 30, and had the lock picked in no time! Professional, very friendly, and I got a 10% discount for mentioning Yelp, which I didn't even expect! He even took a look at the knob, which had been installed a bit loosely. I would highly recommend this business to anyone locked out--his good humor and efficiency made an otherwise frustrating experience a-ok in the end! read more

Someone filled the lock to my outdoor bike shed with a rock hard glue or epoxy so that the key could not enter at all. I had read online about all the problems this can cause for locksmiths, but Bulent got the job done quickly and carefully. After I told him about the problems I had read about online, he explained exactly how he avoided them (it involved scraping away some glue after drilling through the 1st pin, instead of just drilling right through to the 2nd pin). Then he replaced the cylinder and gave me 2 keys. It was a quick fix to an unusual problem. Now I just hope I don't need to call him again. read more

I had an excellent experience working with Bulent. He was professional and courteous on the phone and in person, he was efficient and practical with his recommendations, and he was extremely knowledgeable. In terms of the value for the cost, I couldn't rate this higher. It is the very first time I have ever worked with a locksmith in which I felt pricing was fair and reflected truly high quality service. He gets bonus points for fitting me in on a busy, pre-holiday Friday. He is now the only locksmith with whom I will work or recommend to friends and colleagues. Don't go anywhere else! read more

I agree with all of the previous reviews...Star Locksmith is great! I would HIGHLY recommend Bulent to anyone. Professional, prompt, friendly...and I got a great deal. I wanted to change my locks after moving into a new place. I had anticipated changing a lot more than I needed to...Bulent advised me on what needed to be done and didn't try to convince me to do more just so he could charge me more! He also gave me a discount on his service fee because he was going to another call in the area. Great service, please give them a call! read more

Bulent (the locksmith) really was excellent. I called him because of the reviews I read here. He arrived 2 minutes early. He was professional and courteous from the moment I opened the door. He seemed to do good work- everything works well and looks good. He was fast. He gave me the Yelp discount and keys without hesitation when I mentioned it. I think his price was ok, although I don't have lots to compare it to. He was kind to my kids. I would definitely call him again. read more

Bulent was excellent! We had a problem with an older rear door not locking properly. He came by with his assistant and quickly diagnosed the issue. The issue with the door turned out not be the lock on the door, but related to the hinges. He obtained new hinges and replaced them in a timely manner. The door is working better than it has in years. His pricing is good and his workmanship is great. I would definitely hire him again the next time I have an issue with a lock. read more

Bulent was super knowledgeable, responsive, and provided high quality yet expedient service. He showed up 15 minutes early, took a thorough look at our doors (old New England house so everything is whacky), explained exactly what would be done and why, and went to work. He brought everything he needed with him ahead of time without me even sending pictures. I highly recommend Star Locksmith to any fellow yelpers looking for a locksmith in the Greater Boston area. read more

Bulent is great. Felt totally comfortable having him there and will certainly use Star again if I need anything even remotely related to locks. Finally someone that understands service!! I will say that though that Bulent was supposed to call me back with a lock that he was going to special-order for me, but never did. Honestly, I'm not even mad...his fantastic service made up for it during his first visit. Highly recommended--would definitely call him again. read more

Bulent could not do a Lexus key for me, but he did say if I was in a hurry that there was a shop in Brighton that might be a little higher / pricy. When I called the lock ____ in Brighton they priced a lexus key, no wireless. Brighton quoted me $95. I kindly explained that I could have Lexus make me a new key for $60.... he then offered to make it for $55. Draw your own conclusions. Bulent or ??? I know where I will recommend anyone who asks who should I use! read more

I called Star Locksmith/Bulent because of all the positive reviews I read in here. This company was really THAT good and all the other reviewers were right to rave about it. Bulent was professional, helpful and punctual. He came at a short notice and offered very good suggestions when I asked for his advice. The cost was reasonable and not as pricey as other companies. I will definitely recommend Star Locksmith/Bulent to anybody who needs a great locksmith! read more

Fast, reliable, very reasonable, punctual, friendly, expert, responsive, available. I'm a landlord and live hours away. Based on yelp reviews I called Bulent and got him first try, he showed up on time diagnosed problem (broken lockset dangerous to tenants) called me and fixed it at less than expected. I'm still waiting to hear back from the local locksmith in town who I called first. Plus a 10% discount! I now have a new favorite locksmith! read more

Bulent did a great job .. he fixed my locks and gave me new keys ... said he was going to be at my business at 12:30 .. got there at 12p .. ealier than i expected ... Im sure im going to call him again in the future ... He got right to it .. no time wasted ... I recommend him to anyone ... I tolled him I was in Lynn , MA .. He came right to my Business .. Im a happy customer ,.. read more

He is one of those fellows who are serious about what they do. He was very prompt in his response and paid attention to detail throughout our conversation. After he quoted us, he left and when we communicated our decision, he again arrived in no time and went about his work very efficiently. He did a neat job. My husband and I would definitely hire him over and over again. read more

Fantastic experience. Very fast and efficient and very reasonable. Suggested things that we didn't even know were possible that saved money and made for a better solution. We didn't have an urgent need but he was still here within an hour and very friendly and pleasant. Would DEFINITELY use him again if we ever had the need for a locksmith and recommend him to anyone read more