I paid for a one hour massage after a half an hour. The masseuse said she had another customer and…read moremy time was up and she would take the rest of the money as a tip for herself! This is inexcusable!! I paid for a full hour. I expected a full hour massage. I would've tipped accordingly after the massage was done, but I do not appreciate anyone taking my money and not fulfilling the agreement that I paid for of a one hour massage. The massage was weak and not fulfilling, barely able to relieve my stiffness in my muscles , because she had no concept of massage only wanted to get paid and leave early. I do not recommend this place to anyone.

It is a great place for relaxing!!! But you had to look for the professional therapist, I have been…read moretrying it for few times and find out a great one.

WORST MASSAGE OF MY LIFE!!!!…read more I call on a Friday to make a couples massage appointment for Sunday morning. The lady says EMPHATICALLY 9:00 - 10:00 am several times on the phone. I'm not thrilled about an early time for a Sunday morning, but I take it because I understand they have to fit 2 of us. We show up on Sunday to the janky ass operation, and the lady says the other masseuse is not here yet, come back in 40 minutes. I'm already irked cause I could've slept in, but just try to roll with it. We come back and they have separate rooms for us. Not ideal, but we've encountered this elsewhere before. They ask for cash (no cards) up front before they start. They don't ask us what areas to focus on, any previous injuries, or even what level of pressure to use - just cash. I go to lay down and I see there's only HALF a sheet available for cover...??? The lady comes in and starts rubbing me and you can tell that she's on autopilot for most of it. There's a bunch of commotion going on; the ladies are shouting at each other from room to room, someone's phone rings and they let the wacky ringtone go for a whole minute - basically the exact opposite of a relaxing ambiance. At one point my masseuse walks out and starts arguing with the other ladies. It's like she was mad that she had to work on me for some reason. She pretty much rubbed my back for like half an hour and once I turned around she just ran out the clock by rubbing my head. Didn't even touch my problem areas. Then she says "ok done!", and walks out. I look at the clock and it's been barely 45 mins since we started (including the interruptions) when we already paid them for a whole hour plus a much too generous 25% tip. I somehow feel more tense than before I walked in there and hoodwinked and bamboozled out of $150. I didn't argue and just left. My husband told me he had an equally terrible experience. I've been to dozens of massage places and I never had the urge to leave a bad review for a single one, because no matter how mediocre the work, I still appreciate that someone would take the time to give me healing touches. But these ladies were not happy about us being there. I get the feeling that they're not interested in what we came in for and that we were not their typical clientele (wink, wink). So yeah, I mean if that's what you're into, by all means go there. But if you want an honest-to-god massage, there are plenty of other places that'll do a better job for the same price.

I came here as the place is next to my gym. Figured I would try it out…read more Honestly I would advise against it. If you've seen my reviews, you know how detailed I can get. This post won't be any different All I have to say is I paid this chick to perform an hour massage and she tried to pass 17 minutes for 60 minutes . 17 damn minutes at the price of an hour massage? Foooooools! I'm quite wily when it comes to spending any money - especially at these kinds of places - so yes - if you go to these places without timing the experience to make sure you're getting your moneys worth - you're a sucker, but I digress. When I complained, the lady feigned ignorance - and tried to dismiss my point - despite my proof. Then, her partner came in to correct the issue - saying she would complete the hour - but the damage was done. I think what bothered me the most was they refused to allow me to confirm my final amount on my receipt I literally had to snatch it from their hand and threaten to leave this review - which I've decided to leave since Yelp! consistently encourages me to do so I left this spot and genuinely hope all you fellas reading this avoid it, too. Honestly, there are much better places that "offer" what they tried to persuade me with any damn way if you catch my meaning... If you're looking to get taken care of - so you can go back and battle life - this place ain't for you. Factos.

I actually fell upon this place on a whim on Mother's Day to get a last minute massage…read more This was the only place I found that was available for me to walk in right away. Once you get through the language barrier of making the appointment, I have to say it was the best 30 minute back massage I've ever gotten. In terms of the language barrier, when I was asking if I could come in right away, it felt like I didn't get a confirmation and the conversation was ended with a dead dial tone. When I called back again she did confirm that it was okay to walk in. When I got there two ladies popped out and they were nice and welcoming. You pay up front before the massage. $2 extra for credit card. Then in the massage room, the first 10 minutes is a slow build up. I felt like with the language barrier I needed to speak up more of what I preferred. So I had to mention I had a bad kink on my lower right back that I'd like her to work on. Then I had to ask for a little harder massage. She asked if I wante oil and I said yes. Then after a slower first 10 minute start I asked for more emphasis on my lower right kink on my back again. She asked if there was pain. I said yes. Then she started the magic work of bringing the hot stones as a free addition. I've never had a masseuse use all six hot stones to build up to sooth the pain on my pack before. She started with 2 then added 2 more then another 2. She lined all 6 stones in 3 rows of 2 along my spine and used the heat to sort out the kink on my lower right back. Her massage got deeper and more intense as she navigated all around my back. There was light focus on the leg and arms and no front massage in the 30 minutes but it was the perfect bit of massage I needed to feel better about my back.

Don't come here unless you speak their language . I called ahead of time to see if they accepted a…read moregift card that was given to me from spa finder ( this location was in the list from spa finder) but I called just to triple check. It was difficult over the phone and I couldn't make it any more clear, but she said they do accept it. I drove all the way to the location and I was back and forth with her and someone else on the phone for very poor translation. So they don't know and I had to just leave .

I got 60-min combo with Linda. Her pressure was pretty perfect and she was friendly enough…read more Some things to note: Her phone rang pretty loudly and she answered but kept massaging. I know this isn't Four Seasons but still... It wasn't a full 60 min. She stopped 5 min short. I paid with card and she charged extra $2 without telling me ahead of time. I would return.

Went today and service was great very kind people. Enjoyed the massage a lot and would definitely…read morecome back .

Super friendly staff and great massages. The place seems a little sketchy on the outside but on the…read moreinside the rooms are very legit and have a nice ambiance. Highly recommended.

I moved to the area and thought give this place a try! what…read morea disappointment a woman named Judy gave me a massage! honestly I don't think if she knew what she was doing I get a lot of massages and I could definitely tell that she didn't know how to massage! The price is not that cheap either, it was $50 for one hour massage! They did charge two dollars for credit card so I paid $52 before I even get into the massage room. The stupid thing is that she asked me if I wanna put tip on a card and I said it will be cash after I'm done! After I was done even though I was not really happy and I was telling myself I will not come back here again, I still gave her eight dollars tip in cash, she counted in front of me and then ask me'' NO $10 Dollars?'' And I said no!! Who does that??? nobody!! I never had anybody ask me for more tip, I usually tip very well if I'm happy and I was not happy and still she asked me for another two dollars and that was very rude I think! I wish they were good because it's very close to where I live, too bad they suck:(

Great last minute massage for me an wife's on New Year's Eve, great massage from Lucyread more

First of all, The people that works here doesn't speak English! 2nd of all, it's so difficult to…read moreget parking. The Massure didn't do a good job! She spent most of the time working on my leg when I told her to concentrate on my shoulder and lower back! Worst of all, I handed her $12 tip but demanded $20 tip. I gave her my card and charged $22! These people are shady! I will never give them my business ever again.

So I wasn't asked which massage I wanted. Yes I could have said which massage on wanted but I'd…read morefigure I'd just roll with it. Obviously it ended up being a Thai massage and man did I needed one. Ai you ended up being so sweet and amazing. She did ask where I was in pain and did focus on what I asked for. Bonus points for actually stepping on me and walking on me and being a true Thai massage. 10/10 will back.

My usual massage therapist was unavailable at another massage spa. I was in the area and decided to…read moregive Simply Relax a try. I was able to make an appointment for a same day session. I had a 2 hr. Swedish massage by Kalyn. She was very attentive to the pressure which to me is very important in a massage. The massage room was clean and the environment was relaxing with aroma of essential oils. I will definitely be back for my routine monthly sessions. Thank you.

I had a great experience here! The prices were very affordable, and I really liked that they offer…read moredifferent package options, including cupping and aromatherapy. I chose the aromatherapy package, and it was so relaxing. Nicole was my massage therapist, and she was amazing. She was professional, attentive, and made the entire experience comfortable from start to finish. The facility was also very clean, which made me feel even more at ease. The only small thing I would mention is that I personally wished the aromatherapy scent was a little different, but that's completely based on my own preference and didn't take away from the experience. Overall, I highly recommend this place if you're looking for a quality massage at a great value. I'll definitely be coming back!

Thank you for taking the time to respond. I appreciate that you reviewed the situation and shared…read moreyour perspective. However, your response does not change the reason for my original review. First, I understand that your gratuity guide is a recommendation, not a requirement. That is exactly my point. If tipping is voluntary, then customers should never be approached after payment and asked to increase their gratuity. Once a customer has decided what they wish to tip, that transaction should be considered complete. My mother is foreign and speaks very limited English. She gave what she had in her purse because she genuinely appreciated the massage. She was not trying to underpay anyone. As I explained to your front desk, my wife was also going through an extremely stressful period in our lives. We were dealing with significant personal hardships at the time. While I understand your receptionist may have remained polite in tone, what was missing was empathy. Customer service is about more than simply being polite--it is about recognizing when a situation calls for compassion. To be clear, I never contacted your business asking for a refund or compensation. I simply called to explain why the interaction left my wife feeling uncomfortable. Unfortunately, instead of acknowledging our concerns, I felt that your response focused on defending the policy rather than understanding how your staff's actions affected your customer. Regardless of whether your receptionist "asked" instead of "demanded," asking a customer to increase a tip after they have already paid is, in my opinion, unprofessional. A comparable example would be dining at a restaurant, leaving an 18% tip, and having the server come back to ask if you could leave more. Most people would find that inappropriate, regardless of how politely it was phrased. This was never about the amount of money. It was about professionalism and how the situation was handled. I respect your right to explain your side, just as I have the right to share my experience. Unfortunately, your response has not changed my opinion. I remain disappointed with how the interaction was handled, and because of that, I will not be returning to your business. I wish your therapists the best, as they did provide a quality massage. My concern has always been with the front desk interaction--not the therapists themselves.